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RETAIL SUPPLY CHAINS ARE
NOW FULLY VISIBLE.
WELCOME TO LOGICLOUD.
APURVA MANKAD, Founder & CEO
apurva@logicloud.in | +91 93242 42802
Agenda
Agenda
1. Retail Supply Chain: Challenges
2. LogiCloud Solution: Connected Logistics
3. Case Studies
4. About us
5. What’s Next
Retail Supply Chain:
Opportunity & Challenges
Retail Supply Chain
Manufacturing
Plants
Distribution
Centers
E-Commerce-
B2B
Store in Store-
SIS
Multi-Brand
operators
Exclusive Brand
Outlet - EBO
CONSUMERS
ImportsVendors
Distribution
Centers
E-Commerce-
Omnichannel
Distribution
Centers
Retail Logistics Requirements
1. Supplier
Tracking
• Tracking of
shipment from
all suppliers to
DCs
• Connection to
vendor portal
of Retail
2. Store Delivery
tracking
• Tracking of all
deliveries from
DCs to stores
• Connection to
WMS for order
data and status
3. Reverse
Logistics
• Enables stores
to return
material
• Track flow from
request to
arrival at DC
4. POD
Management
• Get PODs from
logistics
partners
• Audit PODs and
classify delivery
quality
Reverse Logistics in Retail
• Retail is a highly fashion driven and competitive business, thus retailer
has to introduce new collections every season
• Stores have limited and very expensive space to store material
• Thus to display new collection it is imperative to collect material from
various points in supply chain quickly
• Also the material returned need to be tracked and stored for future
end of season sale or sale through other channels
Reverse Logistics Flow
EBO
Stores needs
to send style
list
HQ creates
STO
Store
conducts PGI
Invoice+ e-
way bill
Pickup by LSP
SIS Merchandiser
sends style list
HQ creates
STO
SIS handover
material to
logistics
Store prepares
brand wise
boxes
Pickup by LSP
Online-
BB
Store collects
returns at
central WH
HQ creates
STO
Store sends
material by
vehicle
Challenges in Reverse Logistics
LSP co-ordination
• Assign pickup to
LSP
• Follow up with
LSP for pickup
• Token expiry and
re-issue
Store Preparedness
• SIS may not be
ready with
material
• Multiple visits by
LSP
Acknowledgement
• Confirmation of
material receipt
• Reporting of
shortage,
damage
• POD document
receipt
Solution for Connected
Logistics
LogiCloud Solution Components
Forward & Reverse
• Manage deliveries and
reverse logistics life
cycles
Multi-LSP Tracking
• LogiCloud is connected
to over 35 logistics
partners
POD Management
• Get POD image from all
partner and audit for
quality
LSP Selector
• Parametric algorithm to
select right LSP for right
order
LSP Scorecard
• Rate all LSPs based on
performance on
multiple parameters
Control Tower &
Analytics
• Monitor delivery
delays, delivery failures
Retail Industry
POD Data: Online POD
from partners
E-way Bill: Generate e-
way bill and get e-way
bill of suppliers
Mobile App for
Stakeholders
LogiCloud Aggregation Platform
Solution: LogiCloud Platform for Retail
Tracking: Real time
data from 25+ LSPs
GSTN
LogiCloud is a Plug-and-play
solution for retailers to connect
to their supply chains
Process Flow- Inbound/ Outbound Logistics
LogiCloudAggregationPlatform
Gati
Spoton
DTDC
CNOTE SERIES REQUEST
TRACKING REQUEST
POD REQUEST
EWAY BILL REQUEST
CNOTE SERIES
TRACKING
POD
E-WAY BILL NO
E-WAY BILL STATUS
GSTN
ASN from
vendor/ DC STN
Ready
Goods Dispatch
Tracking
Delivery at Store
List of Connections with LogiCloud
API connection Description Benefit to retail company
Order API Gets order data from ERP of retailer, gets LSP to
confirm order
Real time confirmation of order from LSP
Series Allocation Allocate Consignment Note number to an order Print cnote on dispatch label thus easier
dispatch
Block series Get a block of series from LSP Helps to keep a “digital” stock of Cnotes from
each partner LSP
Status Tracking Get status for each shipment from LSPs Complete visibility of all shipments at each
stage from pick up to in-transit to delivery
Tracking of multiple attempts and delivery
failures
POD API Get Proof of Delivery image Online access to PODs for each delivery. No
need for separate POD e-mails or CDs
All PODs stored permanently
Reverse Order Separate API to request reverse pickup Manage reverse logistics from request of pick
up to arrival at DC
Solution Details: Tracking &
POD
Track ANY shipment ACROSS logistics partners
Tracking result from multiple partners in SINGLE WINDOW
Detailed stage level tracking for each consignment
POD Audit to check quality of delivery
Audit details at POD level
Solution Details: LSP
Selector
LSP Selector Matrix
Multi Parameter Rule Setting
Solution Details: Reverse Logistics
Reverse Logistics Flow
SIS/EBO Send
Styles
RSO generated
Pickup-request
against RSO
LSP
Assignment for
orders
LSP arrival at
store and
pickup
Delivery to
warehouse
PocketParcel- Reverse Logistics App
LSP Allocation and Pickup
Acknowledgement at Warehouse
Solution Details: Analytics
Control Tower to
Manage Operations
Geo-located Analysis
Universal Shipment Tracker
Manager Orders across
Logistics Partners
Live map with GPS and IOT sensors
Permanent POD
Storage
Real Time Analytics
Platform for Multiple Stakeholders
Performance Measurement Across Partners
Multi-parameter Analytics
Solution Details: E-way Bill
What is LogiCloud E-way Bill System
• Ready to use system to connect to any ERP for e-way bill generation
• Single connection across multiple Logistics PartnersReady to use system
• LogiCloud is connected to GSTN through secure gateway
• No need for your ERP to set-up separate connection with GSTNConnected to GSTN
• LogiCloud is connected to 35+ logistics companies
• Apart from e-way bill, get tracking status and POD from all partnersPre-Connected to LSPs
• LogiCloud is offered as service over cloud
• Minimum set-up time and transaction based pricingCloud Based
LogiCloud E-way Bill System Flow
Shipper/ 3PL
ERP
LogiCloud E-
way Bill System
GSTN E-way
Bill System
Transporter ERP
Invoice and
Logistics Data
E-way Bill
Request
E-way NumberE-way Number
Vehicle update
for E-way bill
E-way Bill Update
Request
1 2
34
5 6
Customer Cases
CHALLENGE
Madura is leading apparel manufacturer
selling top brands such as Van Heusen,
Arrow through 5000 multi-brand
operators. Any delay in consignment
means loss of sales and brand value.
Ensuring accountability of multiple
logistics partners managing over 30,000
shipments a month was a major issue.
o Single point of tracking across logistics
partners
o Anytime visibility of proof of delivery
o Alerts for delays in delivery
o Service level scorecard of logistics
partners
o Improved customer service through
better traceability
BENEFITS
Madura deployed LogiCloud Multi LSP
Tracker to connect to all logistics partners
and get a single point of visibility. LogiCloud
is able to highlight any delays in delivery
analyzing tracking data. LogiCloud also
stores proof of delivery of all shipments for
easy reference.
Ensuring timely delivery for 5000
plus multi-brand operators
“Madura can now confidently reply to queries of our
customers about any shipment. Online proof of
delivery ensures any dispute is quickly settled”
Rajshekhar Kolkur
Head-Distribution
SOLUTION
Democratizing logistics technology
w w w . l o g i c l o u d . i n
CHALLENGE
Shoppers Stop ships over 60,000 shipments
across India extending its brand. But
controlling delivery experience across
multiple logistics partners was a challenge.
Also, Shoppers Stop wanted to automate
complete process from order to LSP
selection to tracking.
o Single point of tracking across logistics
partners
o Alerts for delays in delivery
o Service level scorecard of logistics
partners
o Integration with Order systems to
automate complete process
BENEFITS
Shoppes Stop deployed LogiCloud Multi
LSP Tracker to connect to all logistics
partners and get a single point of visibility.
LogiCloud is able to highlight any delays in
delivery analyzing tracking data. LogiCloud
also automates partner selection based on
a logistics scorecard to ensure best services.
LogiCloud has helped Shoppers
Stop execute Omnichannel delivery
solutions.
“Quality shipment delivery is a key to success of any omnichannel
strategy. LogiCloud helps Shoppers Stop automate end to end
process from order to LSP selection to delivery. ”
Sachin Oswal
Omnichannel Head
SOLUTION
Democratizing logistics technology
w w w . l o g i c l o u d . i n
About Us
About us: Leader in Logistics Solutions
2004
Year of
establishment
100+
Customers across
EIGHT countries
85+
Logistics domain
experts and
technology team
Solid track record with
leading MNC and Indian
companies as customers
Strong track record of
delivering solution across
technology waves
A professional team with deep
domain knowledge and
technology expertise
Marquee Customers
A-114, Sundervilla, S. V. Road,
Near Vijay Sales, Santacruz (W),
Mumbai – 400054
ECFY Consulting Pvt. Ltd.
107, Trade Tower, Sec-21,
Gurgaon- 122001
Headquarters NCR Office
www.logicloud.in
business@logicloud.in
linkedin.com/company/logicloud
twitter.com/logicloud9
facebook.com/logicloud9
+91 22-2851 0018
Mumbai
Contact details

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LogiCloud: Connected Supply Chains for Retailers

  • 1. RETAIL SUPPLY CHAINS ARE NOW FULLY VISIBLE. WELCOME TO LOGICLOUD. APURVA MANKAD, Founder & CEO apurva@logicloud.in | +91 93242 42802
  • 2. Agenda Agenda 1. Retail Supply Chain: Challenges 2. LogiCloud Solution: Connected Logistics 3. Case Studies 4. About us 5. What’s Next
  • 4. Retail Supply Chain Manufacturing Plants Distribution Centers E-Commerce- B2B Store in Store- SIS Multi-Brand operators Exclusive Brand Outlet - EBO CONSUMERS ImportsVendors Distribution Centers E-Commerce- Omnichannel Distribution Centers
  • 5. Retail Logistics Requirements 1. Supplier Tracking • Tracking of shipment from all suppliers to DCs • Connection to vendor portal of Retail 2. Store Delivery tracking • Tracking of all deliveries from DCs to stores • Connection to WMS for order data and status 3. Reverse Logistics • Enables stores to return material • Track flow from request to arrival at DC 4. POD Management • Get PODs from logistics partners • Audit PODs and classify delivery quality
  • 6. Reverse Logistics in Retail • Retail is a highly fashion driven and competitive business, thus retailer has to introduce new collections every season • Stores have limited and very expensive space to store material • Thus to display new collection it is imperative to collect material from various points in supply chain quickly • Also the material returned need to be tracked and stored for future end of season sale or sale through other channels
  • 7. Reverse Logistics Flow EBO Stores needs to send style list HQ creates STO Store conducts PGI Invoice+ e- way bill Pickup by LSP SIS Merchandiser sends style list HQ creates STO SIS handover material to logistics Store prepares brand wise boxes Pickup by LSP Online- BB Store collects returns at central WH HQ creates STO Store sends material by vehicle
  • 8. Challenges in Reverse Logistics LSP co-ordination • Assign pickup to LSP • Follow up with LSP for pickup • Token expiry and re-issue Store Preparedness • SIS may not be ready with material • Multiple visits by LSP Acknowledgement • Confirmation of material receipt • Reporting of shortage, damage • POD document receipt
  • 10. LogiCloud Solution Components Forward & Reverse • Manage deliveries and reverse logistics life cycles Multi-LSP Tracking • LogiCloud is connected to over 35 logistics partners POD Management • Get POD image from all partner and audit for quality LSP Selector • Parametric algorithm to select right LSP for right order LSP Scorecard • Rate all LSPs based on performance on multiple parameters Control Tower & Analytics • Monitor delivery delays, delivery failures
  • 11. Retail Industry POD Data: Online POD from partners E-way Bill: Generate e- way bill and get e-way bill of suppliers Mobile App for Stakeholders LogiCloud Aggregation Platform Solution: LogiCloud Platform for Retail Tracking: Real time data from 25+ LSPs GSTN LogiCloud is a Plug-and-play solution for retailers to connect to their supply chains
  • 12. Process Flow- Inbound/ Outbound Logistics LogiCloudAggregationPlatform Gati Spoton DTDC CNOTE SERIES REQUEST TRACKING REQUEST POD REQUEST EWAY BILL REQUEST CNOTE SERIES TRACKING POD E-WAY BILL NO E-WAY BILL STATUS GSTN ASN from vendor/ DC STN Ready Goods Dispatch Tracking Delivery at Store
  • 13. List of Connections with LogiCloud API connection Description Benefit to retail company Order API Gets order data from ERP of retailer, gets LSP to confirm order Real time confirmation of order from LSP Series Allocation Allocate Consignment Note number to an order Print cnote on dispatch label thus easier dispatch Block series Get a block of series from LSP Helps to keep a “digital” stock of Cnotes from each partner LSP Status Tracking Get status for each shipment from LSPs Complete visibility of all shipments at each stage from pick up to in-transit to delivery Tracking of multiple attempts and delivery failures POD API Get Proof of Delivery image Online access to PODs for each delivery. No need for separate POD e-mails or CDs All PODs stored permanently Reverse Order Separate API to request reverse pickup Manage reverse logistics from request of pick up to arrival at DC
  • 15. Track ANY shipment ACROSS logistics partners
  • 16. Tracking result from multiple partners in SINGLE WINDOW
  • 17. Detailed stage level tracking for each consignment
  • 18. POD Audit to check quality of delivery
  • 19. Audit details at POD level
  • 24. Reverse Logistics Flow SIS/EBO Send Styles RSO generated Pickup-request against RSO LSP Assignment for orders LSP arrival at store and pickup Delivery to warehouse
  • 31. Universal Shipment Tracker Manager Orders across Logistics Partners Live map with GPS and IOT sensors Permanent POD Storage Real Time Analytics Platform for Multiple Stakeholders Performance Measurement Across Partners
  • 34. What is LogiCloud E-way Bill System • Ready to use system to connect to any ERP for e-way bill generation • Single connection across multiple Logistics PartnersReady to use system • LogiCloud is connected to GSTN through secure gateway • No need for your ERP to set-up separate connection with GSTNConnected to GSTN • LogiCloud is connected to 35+ logistics companies • Apart from e-way bill, get tracking status and POD from all partnersPre-Connected to LSPs • LogiCloud is offered as service over cloud • Minimum set-up time and transaction based pricingCloud Based
  • 35. LogiCloud E-way Bill System Flow Shipper/ 3PL ERP LogiCloud E- way Bill System GSTN E-way Bill System Transporter ERP Invoice and Logistics Data E-way Bill Request E-way NumberE-way Number Vehicle update for E-way bill E-way Bill Update Request 1 2 34 5 6
  • 37. CHALLENGE Madura is leading apparel manufacturer selling top brands such as Van Heusen, Arrow through 5000 multi-brand operators. Any delay in consignment means loss of sales and brand value. Ensuring accountability of multiple logistics partners managing over 30,000 shipments a month was a major issue. o Single point of tracking across logistics partners o Anytime visibility of proof of delivery o Alerts for delays in delivery o Service level scorecard of logistics partners o Improved customer service through better traceability BENEFITS Madura deployed LogiCloud Multi LSP Tracker to connect to all logistics partners and get a single point of visibility. LogiCloud is able to highlight any delays in delivery analyzing tracking data. LogiCloud also stores proof of delivery of all shipments for easy reference. Ensuring timely delivery for 5000 plus multi-brand operators “Madura can now confidently reply to queries of our customers about any shipment. Online proof of delivery ensures any dispute is quickly settled” Rajshekhar Kolkur Head-Distribution SOLUTION Democratizing logistics technology w w w . l o g i c l o u d . i n
  • 38. CHALLENGE Shoppers Stop ships over 60,000 shipments across India extending its brand. But controlling delivery experience across multiple logistics partners was a challenge. Also, Shoppers Stop wanted to automate complete process from order to LSP selection to tracking. o Single point of tracking across logistics partners o Alerts for delays in delivery o Service level scorecard of logistics partners o Integration with Order systems to automate complete process BENEFITS Shoppes Stop deployed LogiCloud Multi LSP Tracker to connect to all logistics partners and get a single point of visibility. LogiCloud is able to highlight any delays in delivery analyzing tracking data. LogiCloud also automates partner selection based on a logistics scorecard to ensure best services. LogiCloud has helped Shoppers Stop execute Omnichannel delivery solutions. “Quality shipment delivery is a key to success of any omnichannel strategy. LogiCloud helps Shoppers Stop automate end to end process from order to LSP selection to delivery. ” Sachin Oswal Omnichannel Head SOLUTION Democratizing logistics technology w w w . l o g i c l o u d . i n
  • 40. About us: Leader in Logistics Solutions 2004 Year of establishment 100+ Customers across EIGHT countries 85+ Logistics domain experts and technology team Solid track record with leading MNC and Indian companies as customers Strong track record of delivering solution across technology waves A professional team with deep domain knowledge and technology expertise
  • 42. A-114, Sundervilla, S. V. Road, Near Vijay Sales, Santacruz (W), Mumbai – 400054 ECFY Consulting Pvt. Ltd. 107, Trade Tower, Sec-21, Gurgaon- 122001 Headquarters NCR Office www.logicloud.in business@logicloud.in linkedin.com/company/logicloud twitter.com/logicloud9 facebook.com/logicloud9 +91 22-2851 0018 Mumbai Contact details