Webxpress Home Delivery Solution


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Webxpress Home Delivery Solution

  1. 1. May 15, 2012 WebXpress Home Delivery Solutions Apurva Mankad ECFY Consulting Pvt. Ltd. apurva@webxpress.in w w w. w e b x p r e s s. i n
  2. 2. Agenda Home Delivery- Future of Indian Retail WebXpress Solutions for Home Delivery Management WebXpress Home Delivery and E-commerce Cases About WebXpress
  3. 3. Home Delivery- Future of Indian Retail
  4. 4. Why share of Home Delivery will increase Consumer will CHOSE shopping channel of preference CHOICE, AVAILABILITY and PRICE will decide shopping habits- as compared to shopping experience As disposable time in nuclear family reduces due to work pressure, commute and family needs- shopping will be treated more as chore than recreation OFFICE DELIVERY will increase as time at home reduces due to 6 day work weeks and long commutes As attitudes changes, consumers will buy high value items, brands online
  5. 5. India- A Natural Market for Home Delivery CULTURE AND DEMOGRAPHY • Historical culture of Kirana store delivering goods on demand • Dense population areas, thus smaller delivery distances in last mile • Vertical growth in most cities rather combined with sprawl • Urban population already 40%, slated to go up to 60% by 2025 SLOW GROWTH OF ORAGNIZED RETAIL • Very high and growing real estate cost makes spread of organized retail very difficult • After 15 years, organized retails and retail chains less than 5% of retail sales • FDI in retail not permitted, but allowed in logistics GENERATIONAL SHIFT • Internet users with PC access over 100mn and with Mobile based Internet access over 300 mn • Most users in age group of 16 to 25, as they become comfortable with home delivery- purchasing will shift towards online
  6. 6. Home Delivery Economics In-person delivery possible due to availability of large number of Delivery Boys Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000 in mini-metro Each delivery boy can handle 15-20 deliveries a day, thus about 500 deliveries per month Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost Rs. 5-8 per delivery- thus last mile cost of Rs. 15 to 30 per delivery Thus cost of delivery is 0.1% to 2% of cost of goods- based on type of goods Thus, home delivery is an attractive option for E-commerce as well as Brick and Mortar stores With better planning tools, technology and right product mix- Home Delivery costs can be improved without reducing service levels
  7. 7. WebXpress Home Delivery Solution
  8. 8. E-Commerce Delivery Chain Vendor 1 Vendor 2 Vendor n Central/ Regional Warehouse Transshipment Hub Delivery Control Delivery Control Delivery Control Location Location Location Delivery Delivery Delivery Cluster Cluster Cluster
  9. 9. WebXpress Solutions for Home DeliverySupply Chain WebXpress Solution FitmentComponent SolutionVendor Pickup WebXpress TMS • Pickup requests from Purchase Order System can be sent to WebXpress • Information shared with Transport Partners for Pickup of consignmentCentral WebXpress WMS • WebXpress WMS helps to manage storage at theWarehouse warehouse • All operations at warehouse such as location management, pick and dispatch as per orders, order sequencing are handled by WMSTransshipment WebXpress TMS • Route management for transshipment of material to regional warehouse/ delivery control locations • There may be second level transshipment from regional warehouse to delivery control location
  10. 10. WebXpress Solutions for Home DeliverySupply Chain WebXpress Solution FitmentComponent SolutionHome Delivery WebXpress HDS • Home Delivery System will manage last mile delivery to customer • Pin code based cluster planning, order sequencing managed by WebXpressDelivery WebXpress GPS • Delivery executive can search for deliveryLocation location using Google maps in his mobile deviceSearch • The same can be added at the time of delivery run sheet download into Mobile deviceDelivery WebXpress • Delivery executive will confirm deliveryConfirmation Mobile information in his mobile device and also take photo of POD • Information from mobile will be uploaded in application and helps in tracking pending delivery • Location of delivery can be captures using GPS facility in mobile device
  11. 11. Home Delivery Solution Cases
  12. 12. WebXpress for E-Commerce: WarehousingCustomer Pepperfry.com (Trendsutra Platform Services)Profile • E-Commerce venture founded by leading industry Professionals • Focus on home furniture and artifactsWebXpress Warehouse management systemSolutionSolution Brief • WebXpress has provided WMS Solution integrated with ERP and Transporter solutions • WMS is used to store material received from vendors at central warehouses • Order from ERP are populated into WMS and executed • Tracking information from Transport partners is received ONLINE to visibility on Order Status
  13. 13. WebXpress for E-Commerce: Home DeliveryCustomer Jabong.comProfile • Founded by leading German E-commerce group Rocket Internet • Focus on range of fashion items and accessoriesWebXpress Home Delivery Management SolutionSolutionSolution Brief • WebXpress solution handle transportation and home delivery for Jabong customers across India • Solution integrated with WMS to get order data and delivery addresses • WebXpress determines routing based in Pin code of delivery locations • Bar code enables solution for accurate delivery control • Mobile enabled solution for last mile delivery update
  14. 14. WebXpress for Retail Store: Home DeliveryCustomer HypercityProfile • India’s leading Hypermarket format chain of stores • 8 stores across India, each store of over 100,00 SQFTWebXpress Home Delivery Management SolutionSolutionSolution Brief • WebXpress solution handles entire work flow from the point customer books an article at store up to home delivery and demo • WebXpress is integrated with JDE based WMS and Point of Sale system of Hypercity • Bar code enabled solution for faster loading of vehicles • Mobile enabled solution for Delivery Update at customer home
  15. 15. May 15, 2012 About WebXpress
  16. 16. Company SnapshotGenesis Solution Focus Private limited company  Transportation & fleet management Founded in November 2004  Warehousing Based at Mumbai  Supply chain visibility Development centers at Mumbai & Surat  Devices: Mobile, GPSTechnology Expertise  Business Intelligence Development: Customer Segment Focus AJAX, C# .Net, SQL 2005, SSRS  Logistics Service Providers (LSPs) SMS/ GPRS, Windows Mobile, Android, RFID  User of Logistics Services (LSUs)Team Profile Business Process consultants Training and Process Head Project Managers- 9+ years exp System & database designer- 6+ years exp
  17. 17. Organization Chart Partners Founder & CEO Apurva Mankad Finance & Admin Chief Operating Business Officer Development Head Darshan Hadkar Brijesh AroraHead- Project Implementation Head- New Technology Head- Product Development Krishan Malik Chaitanya Tembe Ramashish Gupta Project Project Module Leader Module leader Manager Manager Customers Project Team Development Team
  18. 18. May 15, 2012 WebXpress Solution Suite
  19. 19. WebXpress Product Suite Business Intelligence- Qlikview/ Microsoft BI Customer WebXpress Product SuiteDEVICES B2B PortalMobile Integration • TrackingGPS Fleet Management Transportation Warehousing EDI • InvoiceBar Code RosettaNetSensors XML • Complaints Finance & Accounts | CRM • Enquiry • Contracts Allied Services: Managed Web Hosting | Connectivity • E-POD
  20. 20. WebXpress Product SuiteProduct DescriptionTransport Management TMS helps to manage all transactions such as load planning, tendering, placement,System load movement and delivery. Manages various business models such as FTL, Cold Chain, Express Cargo.Fleet Management FMS manages fleet related operations for long haul, secondary distribution, taxi fleetSystem businesses. Also includes fleet maintenance, fuel management, expenses, document and driver managementWarehouse WMS helps to manage warehousing operations for a 3PL or a manufacturing/tradingManagement System organization. WMS is highly configurable to manage multi user facility and can integrate with any ERPBusiness Intelligence WebXpress products are integrated with Qlikview BI tool to offer analytics for data generated. WebXpress offers ready to use BI templates to realize quick benefits of BIFinance & Accounts WebXpress has a fully functional Finance & Accounts systems fully integrated with all operations module of Fleet and TMS.Data Integration WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant informationDevices WebXpress applications can be integrated with variety of devices such as GPS, Hand Held Terminal and also sensors such as temperature and fuel sensors
  21. 21. Why WebXpress? Proven Solution • Over 2000 users, 1200 locations, 2 mn transactions per monthLineage Diversified Customer base • Built in Industry practices• Promoted by professionals • Start-ups to industry leaders• From IT and logistics industry • LSPs and user industry• Global expertise for local needs • IT challenged to IT mature The WebXpress AdvantageDomain Focus Support Infrastructure• Undiluted focus on supply chain • Online Customer Support Portal and logistics • Telephonic and IM support Ecosystem Approach• Product focus with services • Project Management Office • One stop solution• Transaction to Analysis • Web hosting to GPS to training • Enabled through partners A Technology Solution that works even at the Bottom of the Pyramid
  22. 22. WebXpress Customers WebXpress is used by
  23. 23. WebXpress Partners Qliktech Inc Business Intelligence Solution www.qlikview.com Microsoft WebXpress is Microsoft Independent Software Vendor www.microsoft.com Motorola India Enterprise Mobility Solutions Partner www.motorolasolutions.com Netmagic Solutions | CntrlS Data Center Web Hosting Partner www.netmagicsolutions.com | www.cntrls.in
  24. 24. May 15, 2012 Thank you APURVA MANKAD, CEO apurva@webxpress.in +91 98202 29708 ECFY Consulting Private limited w w w. w e b x p r e s s. i n