The document discusses web conferencing, web meetings, and webinars. It provides definitions and descriptions of each term. Web conferencing allows sharing of information across locations in real-time through internet technologies. Web meetings can be used for business discussions without physical presence and provide advantages like no travel costs. Webinars are online conferences that allow presentations and collaboration through features like screen sharing and chat. Popular web conferencing software like WebEx, GoToMeeting, and LiveMeeting are described.

1. WEB CONFERENCING
WEB MEETING
WEBINAR
NISHA
JHUNJHUNWALA

2. WEB CONFERENCING
 Web conferencing refers to a service that allows
conferencing events to be shared with remote
locations. Most vendors also provide either a
recorded copy of an event, or a means for a
subscriber to record an event. The service allows
information to be shared simultaneously, across
geographically dispersed locations in nearly real-
time. Applications for web conferencing include
meetings, training events, lectures, or short
presentations from any computer. A participant can
be either an individual person or a group.In general,
system requirements depend on the vendor. The
service is made possible by Internet technologies,
particularly on IP/TCP connections.

3. WEB CONFERENSING
 If you are an online tutor looking to use a web-
conferencing program to teach, look for features that are
absolutely essential for conducting your internet classes.
 Consider Your Needs
 Narrow Down and Focus on The Features You Need
 Run Trail Test of Your Preferred Web-Conferencing Tool
 Decide on a Program that Both You and Your Students Can
Use
 Familiarize Yourself with The Web-Conferencing Program
Features Before You Teach

4. WEB MEETING
 The growth of the Internet and the technology
explosion has totally transformed the way we do
business, ushering in countless options for sales,
marketing, and customer relations. We have the
alternative now of holding web meetings, where
people do not have to be physically present at a
particular location; and discussions can take place
with anyone in any part of the world. It is a given
that whether they are being held virtually or in-
person, meetings are still meetings, and come with a
code web meeting etiquette. This is not just for the
sake of professional protocol, but also in the
interests of productivity and public relations.

5. WEB MEETING
· Types of Web Meetings • Webinars (Web
Seminars) • Small group meetings or training
sessions • Multi-day class • Large scale
presentations • International presentations or
training • 1 on 1 sessions – Development
session –

6. WEB MEETING
 · Advantages • No travel necessary. • Saves on travel
costs and time. • People can attend who would not
be able to otherwise. • Meetings can be held which
might be impossible otherwise. • Can be easier to
schedule. • Can accommodate a wide range of
geographic locations.
 · Disadvantages • Different from a live classroom. •
Can be challenging to keep people engaged. •
Presenter cannot see audience. Has to rely on verbal
clues. • Both presenters and attendees have to get
used to the technology. • Have to make adjustments
to how you present and how you attend.

7. WEB MEETING
 1st Step
 The first thing to know about proper web meeting
etiquette is that as participants are not at the same
physical location, a round of introductions is necessary
for everyone to know each other and feel connected.
This helps to involve all parties attending the web
meeting. This is a necessary element which should
take place before the actual web meeting begins. In a
larger web meeting with multiple participants,
especially if there is no video element, speakers should
also reinforce their identity before speaking each time.
 For example, saying “this is Bob again, I agree with
Jill’s point . . .” will help to avoid confusion.

8. WEB MEETING
 Starting the Web Meeting
 The web meeting should be started about 15
minutes early, with a slide presentation
confirming the details of the meeting. This could
include the requisite audio information, meeting
agenda, time, and protocols for joining and
participating. The introductory stage is critical in
web meeting etiquette because it also helps
those who are unfamiliar with web meetings to
get a feel of the interface and interactive
elements of a virtual meeting.

9. WEB MEETING
 Staying Focused
 Part of the problem with a web meeting is that since
there is no physical proximity, there is a tendency to
behave as if no one’s around. One may go about
checking mail, answering phone calls, fiddling with
papers or whatever it is that distracts attention. This is
something which can severely affect the tone of a
meeting, besides hampering effective communication.
It is therefore imperative that all other priorities are
put on hold like in a traditional meeting, and there are
no distractions. It is vital to stay focused and
concentrate on the issues at hand and also to respect
the other participants by being attentive and
responsive.

10. WEB MEETING
 Remember to be Courteous
 As in conventional meetings, courtesy goes a
long way in making the experience of a web
meeting pleasurable and productive. Proper web
meeting etiquette dictates that there should be
no monopolizing of the conversation,
interruptions or irrelevant remarks. These are
very basic rules, but nevertheless important. It is
necessary to mute cell phones and
speakerphones and also to close chat windows,
during the web meeting.

11. WEB MEETING
 Eye Contact and Listening
 If using a webcam, maintaining eye contact during the
web meeting is a crucial aspect of proper web meeting
etiquette and effective communication. It enables the
involvement of participants and helps in making the
meeting more interactive and interesting.
 Listening is an elementary aspect of any meeting, but
more so in a web meeting where the participants are not
physically present. The success of the web meeting
would depend on the active involvement and interest of
all the players and listening with attention and respect is
an indispensable component.

12. WEB MEETING
 Meeting Agenda
 In web meetings, it is crucial to have a planned agenda and to
ensure that it is followed carefully. There has to be a good
facilitator who can work towards the inclusion of different
people, and also to keep the web meeting on track. He/she
should ensure that all participants are actively involved in the
proceedings and engaged in the discussion, while keeping the
meeting objectives in mind.
 While conducting a web meeting, many of the same rules of
etiquette apply as would in a face-to-face meeting. Additional
web meeting etiquette rules will also apply out of necessity, such
as prefacing a comment by identifying oneself. Some web
meeting etiquette rules are also based on technical necessity—
such as looking into the webcam, or shutting down other
programs on your computer screen.

13. WEBINAR
 · What Is a Webinar?
 A webinar is conference, meeting, or
presentation conducted on the Internet
 Related terms include:
 Web conference
 Online meeting
 Web-based meeting
 Net meeting
 Virtual meeting
 Webcast

14. WEBINAR
 · Why Use a Webinar?
 Participate from anywhere (home, work,
internationally, etc.)
 Travel is not required
 Collaborative and interactive
 Live in real time
 Secure access
 Professional
 Few or many participants
 Web-based software with small local downloads

15. WEBINAR
· Common Webinar Features
 Present PowerPoint slides
 Annotations
 Screen / desktop / application sharing
 Whiteboard
 Text chat
 Break-out sessions
 File transfer
 Open hyperlinks on participant computers
 Track attendance
 Audio / VOIP using the computer / phone
 Polls and surveys
 Live video
 Record the session

16. WEBINAR
Possible Webinar Uses
 Training
 Meetings
 Presentations
 Collaboration
 Marketing
 Information sessions

17. WEBINAR
· Some Webinar Programs
 WebEx
 GoTo Webinar / GoTo Meeting
 Live Meeting
 Elluminate
 Secure Meeting

18. WEBINAR
How Do I Choose a Webinar System?
 Analyze organizational needs
 Who needs to do what by when?
 Design the plan
 Vendor options (users, contracts, options)
 How much $ will it cost vs. how much we want
to spend

19. WEBINAR
 Develop and Implement the webinar
project
 Evaluate the impact of webinars vs.
traditional meeting and presentation
methods

20. WEBINAR
 Notification
 Outlook Distribution Lists
 Yahoo Groups
 Google Groups
 RSS Feeds
 Collaboration
 Google Docs
 PBWiki
 WikiSpaces
 flickr

21. WEBEX
All WebEx applications are built on the
MediaTone platform and supported by the
WebEx MediaTone Network (originally called
the WebEx interactive network), a global
network intended for use with on-demand
programs. The network was designed by
Shaun Bryant, WebEx's Chief Network
Architect,and Zaid Ali Sr, Network Architect,
to be one of the first platforms on the
internet

22. WEBEX
WebEx Application Suite The firm provides a suite of applications designed
for business processes such as sales, support, training and marketing
processes:
 WebEx Meeting Center - recreates face-to-face meetings with real-
time data, application-, voice- and video-sharing capabilities.
 WebEx Sales Center - features automatic attention notification to alert
sales professionals when they are losing a prospect’s attention, branded
prospect portals providing a secure location to share information, and
real-time sales analytics and reporting.
 WebEx Training Center provides facilities for trainers, including
breakout-session support and learner testing, tracking and reporting. In
2010 an on-demand LMS module was added , a component of the
overall E-learning Suite
 WebEx Support Center - allows support agents to identify, resolve and
track customer issues within a secure, online support session

23. WEBEX
 WebEx Event Center - intended for web seminars and events; WebEx Event
Center includes automated lead-scoring, email-invitation management and
an event-producer dashboard
 WebEx LiveStream - intended for large events (100 - 200,000 attendees)
that require onsite production, TV-quality video, voice, and powerpoint.
 WebEx Consulting Services - expert teams can provide education, content,
and delivery related to building online sales teams, universities, marketing
programs, etc.
 WebEx WebOffice - an on-demand collaboration suite designed for small
businesses, with a document manager, group calendar, database manager,
task manager and other collaborative business tools.
 MeetMeNow and PCNow
 MeetMeNow - a lightweight web meeting application for individuals, allowing them to
conduct unlimited instant meetings with up to 15 attendees. Does not include custom-
branded site.
 PCNow - allowing users to securely access remote computers by using a mobile phone
or web browser.

24. EMS
 Electronic meeting systems need to be distinguished on the one
hand from classic groupware, on the other from web
conferencing systems. In reality, there is some overlap between
minor features of products of the named categories.
 Web conferencing systems and electronic meeting systems
complement each other in the online meeting or workshop: EMS
extends the web conferencing system by providing interactive
tools for producing and documenting group results. On the other
hand, web conferencing systems complement EMS with the
screen sharing and voice conferencing functionality required in
synchronous online meetings and not present in EMS. The results
of an EMS-based meeting exist as database content. They can be
exported to file or printed. Formatting and available file formats
differ substantially between EMS

25. PRESENTATION TRANSCRIPT
 Presentation Transcript
 How to Use WebEx Video Conferencing:
 How to Use WebEx Video Conferencing
 Go to http://fdu.webex.com/meet/domcelen:
 Go to http://fdu.webex.com/meet/domcelen
 Step 1:
 Enter your first name and last initial Enter your email address
Meeting password is always class code in lower caps
 Step 2:
 WebEx wants to install a browser applet if you do not already
have one installed. It is very quick and it works with all browsers
and works with Apple computers as well

26. PRESENTATION TRANSCRIPT
 Step 3:
 WebEx uses voice over IP, we speak and listen over
the computer You must select yes otherwise… we
will not hear you and you won’t hear anything
 Step 4:
 This next series of steps fine tunes your microphone
& speaker
 Step 5:
 WebEx automatically detects your speaker and
microphone setup It is preferable to use earphones
vs. your computer speaker.

27. PRESENTATION TRANSCRIPT
 Step 6:
 Click the small arrow to hear a recording to adjust the slider
for volume levels
 Step 7:
 Here you adjust your microphone level Click the red button
and speak Click the small arrow to hear yourself You can
adjust the slider bar accordingly
 Step 8:
 Select either option, depending on what you are using Note
– it is preferable to use head phones
 Step 9:
 These are default settings. Leave them as is and click “next”

28. PRESENTATION TRANSCRIPT
 Sltep 10:
 Your are done, so click “finish”
 Sltep 11:
 When you get this screen, click un-mute You automatically are taken to
the next screen
 Sltep 12:
 Note: Very important. Some computers will require that you hold the
“CTRL” button when speaking and then let go when done speaking. If
your computer requires this, you will see the graphic image above,
displayed on the lower right hand corner of your computer screen The
right hand side of your screen will portray this. You will see me on the
top Each participant name appears along with a camera icon and a
microphone icon If your microphone is red, that means it is muted. You
will need to click the microphone to un-mute. Clicking again mutes the
microphone

29. http://www.webex.com/

30. THANK YOU