With the sudden shift to online classes and working remotely, many in the University community are learning to host video conferences on the fly. Here are some tips to ensure a positive experience for all your participants.

1. THE BEST WEBINAR ETIQUETTE
DR ALKA MUKHERJEE
MBBS DGO FICOG FICMCH PGDCR
PGDMLS MA(PSY)

2. DR ALKA MUKHERJEE
MBBS DGO FICOG FICMCH PGDCR PGDMLS MA(PSY)
Director & Consultant At Mukherjee Multispecialty Hospital
MMC ACCREDITATED SPEAKER
MMC OBSERVER MMC MAO – 01017 / 2016
Present Position
 Director of Mukherjee Multispecialty Hospital
 Hon.Secretary INTERNATIONAL COUNCIL FOR HUMAN RIGHTS
 Hon.Secretary NARCHI NAGPUR CHAPTER (2018-2020)
 Hon.Secretary AMWN (2018-2021)
 Hon.Secretary ISOPARB (2019-2021)
 Life member, IMA, NOGS, NARCHI, AMWN & Menopause Society,
India, Indian medico-legal & ethics association(IMLEA), ISOPRB,
HUMAN RIGHTS
 Founder Member of South Rapid Action Group, Nagpur.
 On Board of Super Specialty, GMC, IGGMC, AIIMS Nagpur,
NKPSIMS, ESIS and Treasury, Nagpur for “ WOMEN SEXUAL
HARASSMENT COMMITTEE.”
mukherjeehospital@yahoo.com
www.mukherjeehospital.com
https://www.facebook.com/
Mukherjee Multispeciality
https://www.instagram.com/
Achievement
 Winner of NOGS GOLD MEDAL – 2017-18
 Winner of BEST COUPLE AWARD in Social
Work - 2014
 APPRECIATION Award IMA - MS
 Past Position
 Organizing joint secretary ENDO-GYN 2019
 Vice President IMA Nagpur (2017-2018)
Vice President of NOGS(2016-2017)
Organizing joint secretary ENDO-GYN
Organizing secretary AMWICON – 2019

3. Meeting vs. Webinar
MEETING
• Use meetings only for
collaborative events
with all participants
being able to screen
share, turn on their
video and audio, and
see who else is in
attendance
WEBINAR
• Webinars are designed so that
the host and any designated
panelists can share their video,
audio and screen with view-only
attendees.
• Attendees have the ability to
interact via Q&A, chat, and
answering polling questions.
• The host can also unmute the
attendees.

4. How to identify a pro- webinar
person?
Very similar to in-person etiquette!
• Just like in-person meetings and conferences, we all have an
image and experience of
1. less productive and
2. successful ones!

5. For Presenters
 Always wear a headset with a built-in microphone when presenting to
others - Oftentimes, built-in microphones pick up echoes from the
built-in speakers which creates background noise.
 When not talking, hit mute. There might be background noise
affecting the sound in the room. when you’re on mute on a video call,
you need to act like you’re truly engaged. Nod your head.
 Don't sit with your window behind you. The lighting will obscure your
face.
 Test the software at least 30 minutes before the webinar starts.
I. If you have external mics and cameras, plug these in before testing.
II. Use this website to test your internet speed, browser, operating
system, camera, microphone, and sound thereby you avoid any
software mishaps or issues before the webinar.
 Look professional

7.  Be familiar with sharing options – whether it is an app, screen or
presentation, be able to handle things effectively
 Focus on the matter at hand
 Start and finish on time – people appreciate the respect this shows for
their schedules, and it keeps the meeting professional and on track.
 Think before you share your video – busy environments can be too
distracting for others, as can a pile of washing on the chair behind you.
 Use the chat facility – rather than interrupt, you can type in questions
which can be answered by others, without disturbing the flow.

8.  Slow down and try to use eye contact whenever possible.
It sounds weird to stare into a web camera, but doing this once in awhile
sets a person ahead of most presenters and makes it look like he is
present.
 Slowing down to allow the attendees to process the information allows
them to retain more information.
 Use graphics and avoid reading from slides. "The brain stores audio
information differently than visual if one can use images such as pie
charts, rather than a lot of words, give your audience visual cues to
help them retain information."
 Repeat the question if in front of a live audience to online viewers. They
may not be able to hear the question in the room.

9. For Attendees
1.Show up on time! Just like in real life, it is disruptive to the
presentation.
2.Turn off the webcam and mic. There is nothing more embarrassing than
being caught with one's camera/mic on.
3.Wait for turn. Because there are not as many interpersonal cues in an
online setting, rely on the cues in the conference room and queue up for
questions in the Q&A chat, or raise hand.
4.The chat is not for water cooler conversations. This is the online
equivalent of talking in the back of the lecture hall - it's disruptive.
5.Don't self-promote unless asked to. Webinars are more fast-paced than
regular lectures/talks. Therefore, introductions and self-promotion should
be kept to a minimum while asking oneself if the comment/question
would be helpful to others.

10. Ask questions concisely.
Webinars are focused; be sure OF questions.
Avoid wasting time in lengthy introductions, and
don't spend a lot of time sharing your opinion before asking a question.
If you have comments, ask yourself if they will help others before commenting.

11. for the Host: Managing Participants
• Allow only signed-in users to join
• Lock the meeting
• Set a meeting password
• Remove unwanted or disruptive participants
• Allow removed participants to rejoin
• Place participants on hold
• Disable video
• Mute participants
• Turn off file transfer
• Disable private chat

12. Additional Meeting Tips
• Use poll questions periodically to engage your audience and keep
them focused.
• Enable video only for the presenter.
• Schedule one or more feedback breaks.
• Address Internet disruptions: At this time, many network providers
are seeing massive increases in residential bandwidth use during the
day, and many users are being throttled. If participants are
experiencing lagging or skipping, suggest that they use their
computer to access video, while simultaneously dialing in by phone
for the audio.

13. When the webinar is a smaller:
1.Have a clear agenda.
2.Invite everyone to use their webcams.
3.If it is a meeting and everyone is on webcam, be engaged and
attentive.
4.Remove distractions
5. Make use of the software's engagement features.
6.Whether the webinar is a presentation to a group or a small
gathering to work on a project, the purpose of webinar etiquette
is to make it easier for everyone to engage in the topic and get
the most out of it that they can.