Smart glasses are wearable computers that have heads-up displays and allow users to see digital images overlaid on the real world. The document discusses potential use cases for smart glasses in industries like oil and gas, manufacturing, retail, logistics, and healthcare. It provides examples of how smart glasses could help with tasks like line clearance, remote support, warehouse picking, and training. The document also reviews the potential benefits of using smart glasses for warehouse picking, including a 25% increase in productivity and a payback period of less than two years. Finally, it proposes some specific use cases that could be tested in a proof of concept, such as using smart glasses for hands-free line clearance checks or remote support.

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www.kpit.com
Wearables – Is there really a business case
for JD Edwards Customers
Nathan Yorgey Rishikesh Kanegaonkar
Director – Process Enablement Practice Leader – JD Edwards, Oil & Gas
Oracle OpenWorld 2016

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Wearables Technology: Smart glasses
9/29/2016 Wearables & JD Edwards2
Smart glasses are wearable computers with optical head mounted
display (OHMD) or computerised internet-connected glasses with
transparent heads-up display (HUD) or augmented reality (AR) overlay
that has capability of reflecting projected digital images as well as
allowing the user to see through it.
Features:
1) Camera
2) Multimedia
3) Applications
4) Voice recognition
5) Tracker / GPS
6) Wi-Fi
7) Email
8) Bluetooth
9) Mobile OS
10) Phone

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Use Cases: Business processes improved
9/29/2016 Wearables & JD Edwards3
 Utilized where there is a need for hands-free movement
 Augmented Reality
 Simple output processes: processes that do not require intense
interactions between user and application; no manual data-entry
Need to be hands-free for your business:
1) Checklist
2) Schedule
3) Indoor and outdoor navigation
4) Geo boundaries
5) Location reporting
6) Remote viewing and support
7) Recognition
8) Collaboration
9) Partner ecosystem

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How exactly does this help your industry..
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Primary aimed to help employees that are on “out-of-office” premises
 Oil & Gas: drilling engineers, maintenance processes, new joiners training, safety walk
 Manufacturing: capturing floor-machine running info
 Retail: visual help, guidance
 Delivery & logistics: package delivery – scanning and proof of delivery; warehouse staff –
hands free movement & updating status in movements, receipts, shipments
 Healthcare: live feeds, record references, package shipments
 Construction: safety precautions

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Wearable Technology - Background
5
If one were asked about the future of wearable computers Smart Glasses in particular,
they would most likely respond with knowledge of one product, Google Glass, which was
never for Enterprise anyway…
 Design: Compact Frame, sleek,
lightweight design,
 Interface: Voice Activation, Head
Gestures
 Ruggedness: Indoor
 Field of View: Monocular
 Accessories: Clear visor, sunglasses,
third-party safety glasses
 Augmented Reality
640×360 Himax LCoS Display
Interface: Phone, Touch, Voice
Google Glasses
 Design: Intermediate Frame;
Industrial usage
 Interface: Buttons, Voice, Head
Gestures
 Ruggedness: Indoor/Outdoor
 Field of View: Monocular
 Hands Free Augmented Reality
 WQVGA full color display (16:9 )
 Accessories: Headphone-style
Mount, Safety Glasses Mount,
Third party glasses mounts
VS.
Enterprise, Industry Grade
Wearable - Quick Facts
9/29/2016 Wearables & JD Edwards

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Technology Maturity & Smart Glass Adoption
Wearables & JD Edwards6
Gartner projects the adoption rate of smart glasses used in
Warehouses to increase from less than 1% to 10% over the
next five years
Gartner has also forecasted that smart glasses could save the
field service industry alone up to $1 billion per year by 2017.
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Warehouse Picking
7 9/29/2016
“55%” of warehouse operating expenses goes in picking
Failure to achieve significant improvement in the “picking productivity”
Reduction in “Picking errors”. Even though less than 0.5%, causing serious follow-up and
correction cost
Contract picker “training and efficiency”

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Are Smart glasses the answer
9/29/2016 Wearables & JD Edwards8
1) Less Versatile / bulky
2) Ambient Noise
3) Not as widely accepted
4) Expensive
5) Heat emission
6) Irritation / Side-effects (headaches)
7) Data security threats – if the device is stolen

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Let’s talk Smart Picking (1/2)
Wearables & JD Edwards9
Question How does smart picking score in each area
Speed of Picking
• Continuous hand interaction with scanner eliminated.
• No additional input to be fed into the scanner.
• Indoor Location assistance identifies the shortest route to the next item, thus reducing wasted
motion.
• Augmented Reality visually assists in quickly identifying exactly which pallet to pick from the rack
thus eliminating need for manual identification.
Training
• Audio and visual prompts for commands in each step of the picking process thus providing on the
job training while increasing the efficiency of the picker from day one.
• 12 major languages, this allows the picker to adapt and learn operation of the device quickly.
Obsolescence of
Technology
• Solution can be deployed parallel to the existing solution, the systems can co- exist and transition
seamlessly.
• The solution has the ability to extend to other business processes in the warehouse and is WMS
agnostic.
Process Change
• Existing process is not changed. Solution will augment each step to improve speed, accuracy and
reduction of wasted motion.
Backend systems
and security
• All processing is done with existing servers with minimum invasion from the glass.
Cost
• As wasted motion is reduced, the picker is able to perform faster with greater efficiency,
guaranteeing speedy ROI. The purchase cost of a Smart Glass is cheaper then a high-end RF scanner.
9/29/2016

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Let’s talk Smart Picking (2/2)
Wearables & JD Edwards10
Question How does smart picking score in each area
Health & Safety
• Certified to wear on Prescription glasses.
• Multiple choice of head-mounding options provides suitability for each picker.
• Complete hands-free and voice activated workflow increases safety.
Accuracy
• Augmented reality visual identification ensures the right pallet is picked every time.
Resistance to
Change
• Solution offers greater comfort to user. Also, local language support available.
Comfort of Use
• Certified to wear on Prescription glasses.
• Multiple choice of mounting options provides suitability for each picker.
• Complete hands-free and voice activated workflow increases more safety.
• No heavy or clumsy gear.
Non-glass users • Glass less smart-glass, head mounting units for smart-glass
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11. Video

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Smart picking: The business case
Hands Free Warehouse Picking Solution with Augmented Reality Smart Glasses Wearable
‘25%’ increase the Picking
Productivity with “Hands-Free,
Heads-up” Visual workflow and
Voice assistance.
‘0.6’ Years – ROI recovery with
“Low implementation cost, Less
than 15 min of training.
Save‘8’ Second per pick with
“Guided & Assistive picking
operation” (Voice picking saves only 3 Seconds / Pick)
Source: http://vil.be/2015/persbericht-smart-glasses-in-logistiek-snel-terugverdiend/#.VsVne_mqqkp
VIL (The Flemish Institute for
Logistics) RESEARCH OF PROJECT
'VISION LOGISTICS'
 A fraction of the cost of Voice Picking or
Pick/Put to Light solutions with the same
performance
 Flexible. You can change the layout of your
distribution area when ever you want without
any effort
 No infrastructure requirements. A link to
access your order data (from ERP or WMS
system) and a wireless internet connection is
all you need.
 Very easy to use. 15 minutes of training and
your picking team is ready to start
 Works very efficient in 'put' operations as
well, like scanning & sorting high volumes of
small packages
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13. Customer Story

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Hands-free: Smart Glasses vs. Tablets
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Smart Glasses
• Operates hands-free (for Clean Rooms,
dusty environments, etc.)
• Command by Voice or Hand Gestures
• Collaborate using Video/Audio
• Live annotations, Photo/Video Capture
• QR & Barcode scanning/GPS location
sensing – Use for Picking (Warehouse),
Staging work docs.
• Next Generation – 3D modeling and
simulations, virtual and augmented reality.
iPad and iPhones
• Not hands-free
• Touch based operation
• Collaborate using Video/Audio
• Photo/Video Capture
• QR capability through camera

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Smart Glasses - Voice of Customer
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1
Smart glasses can “reduce colleague travel, yielding cost savings
and higher productivity. Allow real-time (or accelerated) decision
making thus reducing downtime on production lines and making
better decisions.” – Global Manufacturing VP
“SMART glasses could be used during line clearance processes
to show where the hot spots are on the line. There are
numerous applications within manufacturing areas where they
could be deployed.” – Global Technology Services Leader
“These could be implemented as part of our audit hosting
process. They could be worn by the escort or the scribe to give
real time feed of the audit tours.” – Audit Director
“Usage of smart glasses in Inhouse/LSP warehouses can deliver
good results in multiple fields, like storage, pick-pack, distribution
as well as internal audit processes, new employee trainings and
investigations.” – Warehouse manager
“Could be used to qualitatively compare color and consistency
of crystal slurries (or filter cakes) between lab/pilot plant and
full scale plant.” – Research Director

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Smart glasses – Potential Use Cases
9/29/2016 Wearables & JD Edwards16
• Line Clearance
• Review checklists, visual aid, recordings and view of hot spotsPackaging
• Qualitatively compare color and consistency of crystal slurries (or filter cakes)
between lab/pilot plant and full scale plant
• Access job aids, SOPs and other relevant documentation
Production
• Highlight the exact rack location for product placement
• Highlight the exact bin location for the product to pickWarehouse
• Remote diagnostic support with SMEs or outside vendors
• Perform Preventive Maintenance with hands-free operation
• An instrument technician could view calibration instructions (and access
troubleshooting guides) while maintaining “hands-on” the
Engineering and Maintenance
• Real-time feed of audit tour
• During a site audit, experienced colleagues can remotely view and coach new
colleagues
• File viewing(PDF, Word, Engineering Drawings, Piping /Circuit Diagrams live)
Remote Support

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Smart glasses – Use case for Proof of Concept & Pilot
9/29/2016 Wearables & JD Edwards17
• Completely hands-free
• Automatic check to ensure employees are trained to perform activities
• Step-by-step guidance through the line clearance process
• No steps missed
• Generation of final report once all steps are complete
Line Clearance
• The ability to see and hear what the wearer is experiencing in real-
time
• Desktop browser for remote support colleague or vendor
• On-screen annotations
• On-demand document sharing
Remote Support
• Inventory/Sales Order Picking
• Weight & Dispense
JD Edwards E1 Use case

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Thank You
Wearables & JD Edwards18