The document outlines best practices for utilizing CA Application Performance Management (APM) Team Center, focusing on the benefits of multi-dimensional perspectives and the ability to analyze monitored environments from various angles. It emphasizes the importance of creating role-specific views and grouping attributes to effectively identify and resolve issues in complex monitoring scenarios. The hands-on lab aims to equip participants with practical skills in accessing and utilizing different environmental attributes for better monitoring efficiency.

1. Hands-On Lab: Best Practices for Using CA
Application Performance Management
Team Center for Attribute Grouping
Andreas Reiss, Günter Grossberger
DevOps: Agile Ops
ca technologies
Eng. Services Architects
DO5X240L
@TwitterHandle
#CAWorld

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© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of
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For Informational Purposes Only
Terms of this Presentation

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Abstract
The CA Application Performance
Management (CA APM) monitoring solution
serves multiple stakeholders in an
organization. The power of multi-dimension
perspectives provides you with the capability
to look at your monitored environment from
multiple angles combined with extensive
drilldown capabilities. Join this hands-on lab
to understand how different environmental
attributes in CA APM can be accessed to
create role and task relevant views into even
the most complex monitoring environments.
Andreas
Reiss /
Günter
Grossberger
ca Technologies
Engineering Services
Architect

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Agenda
NODES AND MULTIPLE DIMENSIONS
THE POWER OF PERSPECTIVES
GROUPING BEST PRACTICES
HANDS-ON SESSION
1
2
3
4

5. Nodes and Multiple Dimensions

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Solving Problems – Different Angles
The right view is
the key to
identify the
problem.
Different views at the same problem

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Solving Problems – Different Angles
 APM Team Center with the power of
assigning multiple attributes to nodes
 Attributes can be created by
– Rules
– Manual Assignment
– Transactional Properties (Traces)
 Attributes are time sensitive
The multiple “personalities” of a Team Center node

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Solving Problems – Different Angles
Looking into different roles of a Web Service Client Call
The multiple “personalities” of a Team Center node
External Web Service Call
Owner: Jack
Location: Frankfurt
Call to External Systems
Trouble Maker
Top Priority Business

9. The Power of Perspectives

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The Power of Perspectives
Everything starts with a sketch

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The Power of Perspectives
 APM Team
Center with the
strength to look
at your
environment
from multiple
angles
Serving multiple Stakeholders
Development
Application
Owner A
Application
Owner B
Business
Support
Operations

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Create Cart
Check Out
The Power of Perspectives
Combine filters and perspectives to investigate and problems
Not getting lost in multiple Drilldown levels
I would be only
interested in the
Checkout
Transaction?
Please show me
only my system
boundaries.
Can’t we
differentiate
between critical
Services and low
priority Services?
I actually care only
about the
Datacenter in
Germany?

13. Grouping Best Practices

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Grouping Best Practices
Location Based / Data Center
Quick visibility
into location /
infrastructure
problems
New York
Tokyo
Frankfurt

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Grouping Best Practices
Cluster / Loadbalancer
Is your cluster
working as
expected?
How is affecting
different load
behaviour the
Mediator?
Mediator
Leg 1
Leg 2
Leg 3
Database

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Grouping Best Practices
Communication
Focus on
communication
protocols to isolate
problems
Is the problem
outside of my
responsibility?
DB
Outbound
Queues
Servlet Portal
Web
Service
Communication Communication
Communication
Communication
Mediation

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High Importance
Grouping Best Practices
Annotation
Annotate nodes to
filter and isolate
important application
areas.
Annotate nodes to
focus on what’s
most important
Could there be a
new trouble maker
on it’s way?
Trouble Maker
Just Updated
Mediator

18. Hands-on Session

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Best Practices
 Structure your environment by data center
 Make use of communication based grouping
 Multiple applications in one tier? Introduce application layers.
 Annotate nodes to make grouping easier
 Trigger a problem and observe the problem from multiple
angles
Hands-on

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Q & A

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For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15