Columbus Brown II gave a presentation on developing memorable SharePoint training that will not be forgotten. The presentation emphasized that traditional classroom training is often not enough for end users and site owners. It discussed the business value of a properly implemented SharePoint and getting organizations ready for the 2020 workplace. The presentation provided ideas for developing training curriculum and ways to build learning communities within an organization to foster continued learning about SharePoint.

1. WelcomeSharePoint Training They Won’t ForgetColumbus Brown II

2. Welcome to SharePoint Saturday HoustonThank you for being a part of the 2nd Annual SharePoint Saturday HoustonPlease turn off all electronic devices or set them to vibrate.If you must take a phone call, please do so in the hall so as not to disturb others.Thanks to our Platinum Sponsors:

3. InformationSpeaker presentation slides will be available at SharePointSaturday.org/Houston within a weekKeep checking website for future eventsThe Houston SharePoint User Group at www.h-spug.org, will be having it’s May meeting this Wednesday on May 11th. Please be sure to join us!Have a great day!

4. About Columbus Brown SharePoint Implementation Lead, Bell Helicopter Textron in Fort Worth, TXEducation-BSME, MBA, LeTourneau UniversitySpecialties-Conceptual Aircraft Design, New Product Development, Project Management, SharePoint Administration and Governance 2007/2010Interests – Gourmet Cooking, Jazz Piano, Autocross, Aviation, Habitat for HumanityStrangest Career Moment- Suspending a Helicopter from the ceiling of a museum in Washington, DC while being filmed by local TV station.

5. Other WorkshopsCollaboration-Can Teams work together to achieve a common goalI am NOT your SharePoint GuruSarcasm and You…….Really?

6. Training They Will Never ForgetAudience: SharePoint Gurus and Business Hero'sWhat you will Learn:Why Classes Are NOT Enough (End User & Site Owner)Business Value Of Properly Implemented SharePoint2020 WorkplaceDeveloping Memorable Training (End Users, Site Owners)Ways To Build Learning Communities (Advanced Users)

7. SharePoint Gurus & Business Hero’s SHAREPOINTGURUThe one software platform which magically provides low cost solutions for collaboration, web content mgmt., doc. mgmt, enterprise search, business intelligence, and Web 2.0 features with minimal disruption to the business.The one who is regarded as having great knowledge, wisdom and authority in a certain area, and who uses it to guide others (teacher). (Sanskrit: गुरु) Really?

8. SharePoint Guru RolesFarm AdministratorEvangelist/ArchitectHelp Desk Support/TrainerBusiness Process AnalystChange Management SpecialistDeveloperIT Project ManagerVery few people are trained in all of the Guru roles and capabilities of SharePoint

9. SharePoint Business HERO’s SHAREPOINTHEROThe one software platform which magically solves my business problems and keeps me from having to wait for weeks for IT to tell me NO when I can do it myself without their knowledge or supervision.The Highly Empowered Resourceful Operative (HERO1) , uses SharePoint for file storage, creating excel databases, vortals, and workflows to solve business problems. (Formally know as Shadow IT)Source: 1.) Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business; Josh Bernoff & Ted Schadler

10. SharePoint HERO RolesSite OwnerEnd User- Viewer/ApproverDesignerAdvanced Site OwnerPower UserSite Collection AdministratorFarm AdministratorVery few people are trained in the Business Roles and capabilities of SharePoint

11. Why Classes Are Not EnoughTraditional Classroom Training is often:Expensive & difficult to get buy-in for funding for entire org.Technical and focus on multiple featuresQuickly forgotten before it is appliedNot tied to overall business strategy and governance

12. Why Classes Are Not EnoughEnd Users and Site Owners need:To be able to quickly find answers through people and organized informationTo understand what SharePoint is in the context of their organization and the businessCommunity standards on roles, responsibilities, conduct, and contentTemplates & Standards on making business solutions

13. Why Classes Are Not EnoughPower Users and Advanced Site Owners:To be able to quickly find advanced answers through people and organized informationTo understand what SharePoint is in the context of their organization and the businessUnderstand how and when to use SharePointUnderstand basic End User Support and Change Management principles

14. Value Of Proper ImplementationBenefitsSources: 2.) Forrester Consulting: The Total Economic Impact of Microsoft SharePoint Server 2010, 3/2010; North, Jeffrey 3.) Mckinsey Global Survey: How companies are benefiting from Web 2.0, 2010 4.) The 2020 Workplace-How Innovative companies attract, develop, and keep tomorrow's employees today; Meister, Jeanne & Willyerd, Karie

15. Value Of Proper ImplementationRisksSources: 5.) Gartner: Strategic Best Practices for SharePoint 2010 Migration, G00211002, 3/2010; Tay, Gavin 6.) Portalogiks: Seven Common Mistakes in Implementing SharePoint 2007 7.) Gartner: Citizen Developers: Delivering Business Applications Outside of IT, 2009; Knipp, Eric 8.) NextLabs: Compliance, Governance, & SharePoint, 2/2008; Ott, Chris 9.) Credera: Governance: A Key Requirement for SharePoint 2010, 2/2010; Shankar, Sai

16. Get Ready for 2020 Workplace2020 Workplace – an organizational environment that provides an intensely personalized, social experience to attract, develop, and engage employees across all generations and geographies. Not about technology, it is about creating community across a multi-generational workforce.Future value of employees will be determined by performance and how much they contribute knowledge and ideas back to the organization.

17. Get Ready for 2020 Workplace2020 Workplace – an organizational environment that provides an intensely personalized, social experience to attract, develop, and engage employees across all generations and geographies. The future workplace needs to be collaborative, authentic, personal, innovative, and social within the context of your companies unique organizational culture. Workforce engagement needs to be modeled with social recruiting (Facebook, Linkedin, ect.)hyper-connectivity (Facebook for enterprise)social learning (Collaborative & Immediate.

18. Social Learning Platform Features

19. Developing your CurriculumUnderstand the Business DriversMap to roles, tasks, or organizationsDetermine your Audience & Delivery MethodsPowerpoint standard decksPodcasts, Videos, CBT, Quick Start CardsClassroomWorkshops (Enforces Governance)Leverage Existing contentMicrosoft Material, You TubeNothing but SharePoint

20. Developing your CurriculumCollaborate with Training Vendors & HRTexas GrantTarget your training costsCertificationsLeverage your community!Make training an ongoing eventKeep it fun and interactiveFeed the troops Keep it simple

21. Sample CurriculumEnd UsersConduct, Navigation, HelpSearch, My Site, TerminologyUpload a document, Check In/Out , ViewsSite Owners Site/Library/List Design (Purpose, People, Content)Permissions, Sharing DocumentsDiscussion Boards, Meeting Workspaces

22. Ways To Build Learning CommunitiesStart a FOCUS groupEmpower a cross functional site owners groupMake governance more like the home owners associationSponsor workshops, again feed the troops, bring in speakersEncourage community and collaboration

23. Ways To Build Learning CommunitiesCase StudyMed. Size Company5,000-10,000 usersSharePoint 2010 Training18 users all levelsTeam activitiesInteractive methodProduced two solutionsPresented to IT

24. What We Learned TodayClasses Are NOT Enough (End User & Site Owner)Business Value Of Properly Implemented SharePoint2020 Workplace is coming, get readyDeveloping Memorable Training Events in line with GovernanceBuild Learning Communities not just content

25. Questions?CB1492Columbus BrownRecommended ReadingFor Business Folks (HERO’s)The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today; Meister, Jeanne & Willyerd, KarieFor IT Folks (GURU’s)Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business;Josh Bernoff & Ted SchadlerSharePoint Deployment and Governance Using COBIT 4.1: A Practical Approach; Chennault, Dave & Strain, Chuck

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