This document summarizes different sources of water and types of water hardness. It discusses four main sources of water: surface water, underground water, rain water, and sea water. It then explains the two types of water hardness: temporary hardness caused by bicarbonates of calcium and magnesium that can be removed by boiling, and permanent hardness caused by chlorides and sulfates that cannot be removed by boiling. It briefly introduces two water softening processes: the lime-soda process that uses chemicals to precipitate hardness ions, and the zeolite process.