This curriculum vitae is for Raouf Ahmed, who currently works as the Assistant Food and Beverage Manager at the Park Inn by Radisson in Sharm El Sheikh, Egypt. He has over 15 years of experience in hospitality roles, including positions as a Waiter, Captain, Head Waiter, and Service Manager. Raouf Ahmed received a high school degree in Hotel and Tourism with a focus on food and beverage management. He is proficient in English, Arabic, and Russian and has received additional training in areas such as leadership, hospitality, customer service, and supervision.

1. Curriculum Vitae
Abd El Raouf Ahmed Ahmed Hussein
Mobile no: 01003534362
Email: raouf.ahmed@rezidorparkinn.com
Facebook: Raouf Ahmed
Twitter: Raouf Ahmed
Personal Data
Date of Birth : 12/12/1979
Place of Birth : Sohage
Address : Cairo - Egypt
Marital Status : Married
Computer Skills
Fidelio 6.20 (24) / Fidelio 6.12 / Fidelio
Window XP / 2000 / 98 95
Office XP / 2000 / 97 / 95
Education
High School Degree Institute
High School Name Hotels & Tourism institute
Major Asst Food And Beverage Manager
Graduation project Guest service
Grade Very Good
Spoken Languages : Arabic-Degree: Very Good
: Russian-Degree: Good
: English-very Good
Previous courses 1. Put The People First
2. Training The Trainer
3. Guest Satisfaction System
4. How to be Successful Supervisor
Key Skills
: Leadership
: Haccap
: Train the trainer three times
: Food and Beverage skills
: Hospitality
: How to handling Guest complaints
: Yes I can training Radisson Blu
: Diploma Sales
: Diploma Project
: Diploma Management
: Diploma Human Resources
: Diploma TQ m
: Business Administration

2. Work Experience
Current job
Job title : Asst Food and Beverage Manager Charge
Employer : Park inn by Radisson
Employer Country : Sharm El sheikh
From : 18/10/2009 till now
Job description Responsibilities: -
1-Food .2-Beverage. 3-Guest Satisfaction /Customer Service. 4-
Communications
5-Human Resources 6-Promotions& Marketing 7-Repairs, Maintenance and
Security. 8-Administration.
Coordinates to work of the various F&B dep.
To achieve a smooth running operation.
Follow up the inventories held on monthly with the chief steward.
Follow up on the cleanliness and by hygiene of the back of the house.
Job title : Service Manager Charge
Employer : Park inn by Radisson
Employer Country : Sharm El sheikh
From : 18/10/2009 till now
Job description Same as current role take promotion
Job title Head waiter
Employer Sunrise Resorts
Employer Country Sharm EL sheikh
From 1/9/2006
To 1/10/2009
Job Description Responsible For: -
1-Staff Appearance& Hygiene.
2-Staff Training.
3-Handling Staff Complaints.
4-Saving Cost.
5-Up Selling
6-Guest Satisfaction.
7-Handling Guest Complaints
8-Cleanliness
9-Open and Closing Procedures.
Job title Captain
Employer Golden Five City
Employer Country Hurghada
From 1 /11/2005
To 15/8/2006
Job Description Responsible For: Daily operational matters in serving the guest
Job title Captain
Employer Iberotel Dhabia
Employer Country Dhabi
From 1/8/2004
To 15/10/2005
Job title Waiter
Employer Maxim Plaza
Employer country Sharm el sheikh
Form 18/11/2002
To 1/10/2005