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Neil M Arachchige
P.O. Box: 37252, Dubai UAE
Event Operations Manager
Dear Director of Human Resources,
I would like to introduce myself and present my credentials and qualifications. I currently hold a position
as a Conference & Banquet Operation Manager at One&Only Royal Mirage, considered as Dubai’s most
stylish beach resorts.
My broad experience and qualifications make me well suited to leading a diverse team in a competitive
international environment. I have a hands on approach and endeavour to work closely with my team to
teach and train the skills required of a prestige establishment. Creativity, innovation and commercial
awareness are valuable assets that have enabled me to improvise and guarantee ultimate guest satisfaction
and loyalty.
I am a self-motivated and service oriented individual, trained in high-end hotels with strong customer
service culture. My strong sense of commitment not only lies in assuring the guest’s needs are met beyond
their expectations but most importantly that their event is memorable, resulting in financial gain on both
sides.
I would be truly delighted to be considered for the position and look forward to hearing from you.
Respectfully,
NEIL M ARACHCHIGE
PERSONAL
ACHIEVMENTS
Nationality: Srilankan
Date of Birth: 03rd
February 1979
Language Skills: English
Current location: Dubaï, UAE
Phone: +97150 1751189
Email: neil_blc@yahoo.com
One & Only Royal Mirage
Operations Manager
Conference & Banqueting
Facilities: A 5 Star Resort Property spread over 65 Acres
Offering a wide range of Food & Beverage outlets and Banquet facilities
Banquet
Facilities: Five (5) Indoor Conference Rooms
One (1) exclusive venue for ‘Sheikh Ahmed’
Conference Rooms with capacity of up to 400 Guests
Four (4) Outdoor Venues with maximum capacity of 500 Guests
Website: http://royalmirage.oneandonlyresorts.com/celebrations.aspx
(section celebration and Events/Groups)
Report to: Director for Food & Beverage / Assistant Food & Beverage Manager
Special Achievements: ‘Department of the Year’ in 2011
Runner-Up ‘Department of the Year’ in 2012
Event Highlights:
American Conference in Dubai
Executed high profile Conference held in 2011 attended by ‘Mrs. Hillary Rodham Clinton’
Dubai International film Festival 2012/2013
Executed the Opening ceremony event of DIFF sponsored by IWC (International Watch Company)
An event for 600 guests with celebrities include ‘Cate Blanchett’ ‘Bryan Ferry’ and ‘Kevin Spacey’
Sport 360
Planned and executed the “Sport 360” Awards 2011/2012/2013 ceremony event held in Dubai
Ramadan Tent 2008 – 2013
In charge of Ramadan Tent built in Royal mirage for an operation holding capacity of 400 guests
Educational Qualifications
REFERENCE
EXPERIENCE
• One & Only Royal Mirage Hotel Dubai
2011-2012 - Assistant Chief Steward, for 3 properties looking after more than 20 outlets
and 100 staff.
• One & Only Royal Mirage Hotel Dubai
2010 to Date - Senior Supervisor, Banqueting for 3 properties.
Department of the year 2010.
• One & Only Royal Mirage Hotel Dubai
2008 to 2009 - Senior Head Waiter, Banqueting for 3 properties.
• One & Only Royal Mirage Hotel Dubai
2007 to 2008 - Junior Head Waiter, Banqueting for 3 properties.
• One & Only Royal Mirage Hotel Dubai
2006 to 2007 - Senior Captain, Banqueting for 3 properties.
• Grand Oriental Hotel, Colombo Sri Lanka.
2004 to 2006 - Night Club & Restaurant Assistant Manager.
• Grand Oriental Hotel, Colombo Sri Lanka.
2003 to 2004, Restaurant Captain.
• Grand Oriental Hotel, Colombo Sri Lanka.
2000 to 2003, Restaurant Waiter.
• Grand Oriental Hotel, Colombo Sri Lanka.
1998 to 2000 - Trainee Waiter.
 Certified in Intermediate Food and Hygiene, with actual HACCP procedures.
 Successfully Completed Train the Trainer Certificate Course conducted by One & Only Royal
Mirage Hotel Dubai
 Successfully completed WSET foundation level.
 Certified in reviewing yearly performances of Staff.
 Certified skills trainer in order to train staff in meeting and maintaining the standard
 Certified in PIC (Person in Charge)
 Successfully completed a TSA Training.
Mr Frantz Mathis Mr.Hicham Mchater
Director of Food& Beverage Hotel Manager Residence & Spa
One & Only Royal Mirage One & Only Royal Mirage
+971-4-3152400 +971-43154425
+971-50-8547602 +971-50- 3755354
F&B@oneandonlyroyalmirage.ae residence@oneandonlyroyalmirage.ae

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CV - Neil

  • 1. Neil M Arachchige P.O. Box: 37252, Dubai UAE Event Operations Manager Dear Director of Human Resources, I would like to introduce myself and present my credentials and qualifications. I currently hold a position as a Conference & Banquet Operation Manager at One&Only Royal Mirage, considered as Dubai’s most stylish beach resorts. My broad experience and qualifications make me well suited to leading a diverse team in a competitive international environment. I have a hands on approach and endeavour to work closely with my team to teach and train the skills required of a prestige establishment. Creativity, innovation and commercial awareness are valuable assets that have enabled me to improvise and guarantee ultimate guest satisfaction and loyalty. I am a self-motivated and service oriented individual, trained in high-end hotels with strong customer service culture. My strong sense of commitment not only lies in assuring the guest’s needs are met beyond their expectations but most importantly that their event is memorable, resulting in financial gain on both sides. I would be truly delighted to be considered for the position and look forward to hearing from you. Respectfully, NEIL M ARACHCHIGE
  • 2. PERSONAL ACHIEVMENTS Nationality: Srilankan Date of Birth: 03rd February 1979 Language Skills: English Current location: Dubaï, UAE Phone: +97150 1751189 Email: neil_blc@yahoo.com One & Only Royal Mirage Operations Manager Conference & Banqueting Facilities: A 5 Star Resort Property spread over 65 Acres Offering a wide range of Food & Beverage outlets and Banquet facilities Banquet Facilities: Five (5) Indoor Conference Rooms One (1) exclusive venue for ‘Sheikh Ahmed’ Conference Rooms with capacity of up to 400 Guests Four (4) Outdoor Venues with maximum capacity of 500 Guests Website: http://royalmirage.oneandonlyresorts.com/celebrations.aspx (section celebration and Events/Groups) Report to: Director for Food & Beverage / Assistant Food & Beverage Manager Special Achievements: ‘Department of the Year’ in 2011 Runner-Up ‘Department of the Year’ in 2012 Event Highlights: American Conference in Dubai Executed high profile Conference held in 2011 attended by ‘Mrs. Hillary Rodham Clinton’ Dubai International film Festival 2012/2013 Executed the Opening ceremony event of DIFF sponsored by IWC (International Watch Company) An event for 600 guests with celebrities include ‘Cate Blanchett’ ‘Bryan Ferry’ and ‘Kevin Spacey’ Sport 360 Planned and executed the “Sport 360” Awards 2011/2012/2013 ceremony event held in Dubai Ramadan Tent 2008 – 2013 In charge of Ramadan Tent built in Royal mirage for an operation holding capacity of 400 guests
  • 3. Educational Qualifications REFERENCE EXPERIENCE • One & Only Royal Mirage Hotel Dubai 2011-2012 - Assistant Chief Steward, for 3 properties looking after more than 20 outlets and 100 staff. • One & Only Royal Mirage Hotel Dubai 2010 to Date - Senior Supervisor, Banqueting for 3 properties. Department of the year 2010. • One & Only Royal Mirage Hotel Dubai 2008 to 2009 - Senior Head Waiter, Banqueting for 3 properties. • One & Only Royal Mirage Hotel Dubai 2007 to 2008 - Junior Head Waiter, Banqueting for 3 properties. • One & Only Royal Mirage Hotel Dubai 2006 to 2007 - Senior Captain, Banqueting for 3 properties. • Grand Oriental Hotel, Colombo Sri Lanka. 2004 to 2006 - Night Club & Restaurant Assistant Manager. • Grand Oriental Hotel, Colombo Sri Lanka. 2003 to 2004, Restaurant Captain. • Grand Oriental Hotel, Colombo Sri Lanka. 2000 to 2003, Restaurant Waiter. • Grand Oriental Hotel, Colombo Sri Lanka. 1998 to 2000 - Trainee Waiter.  Certified in Intermediate Food and Hygiene, with actual HACCP procedures.  Successfully Completed Train the Trainer Certificate Course conducted by One & Only Royal Mirage Hotel Dubai  Successfully completed WSET foundation level.  Certified in reviewing yearly performances of Staff.  Certified skills trainer in order to train staff in meeting and maintaining the standard  Certified in PIC (Person in Charge)  Successfully completed a TSA Training. Mr Frantz Mathis Mr.Hicham Mchater Director of Food& Beverage Hotel Manager Residence & Spa One & Only Royal Mirage One & Only Royal Mirage +971-4-3152400 +971-43154425