SlideShare a Scribd company logo
 Wal-Mart Stores, Inc. branded as Wal-Mart, is an
American multinational retailer corporation.

 The company is the world's third largest public
corporation.
 It is also the biggest private employer in the world.

Walmart remains a family-owned business.

 It is world’s most valuable company.
 Slogan
 Starting slogan: Always Low Prices
 New slogan: Save Money. Live Better.
(from 2 0 0 7 )
Mission Statement:
 To give ordinary folk the chance to buy the same
thing as rich people
Vision Statement:
 To become the worldwide leader in retailing
HEADQUARTERS- BENTONVILLE, ARKANSAS.
PRESIDENT & CEO- WALMART ASIA
SCOTT PRICE
 Walmart has 8,500 stores in 15 countries, under 55 different
names.
 The company operates under the Walmart name in the United
States, including the 50 states and Puerto Rico.
 It operates in Mexico as Walmex.
 In the United Kingdom as Asda, in Japan as Seiyu.
 In India as Best Price.
 It has wholly owned operations in Argentina, Brazil, and
Canada.
WALMART STORES
ACROSS VARIOUS COUNTRIES
WAL-MART IN INDIA
Walmart has 1 Wholesale outlet in India.
Teamed up with Bharti Enterprises in order to open cash-and-
carry operations (Best Price Modern Wholesale) in the city of
Amritsar because alone it is hard to bypass government
restrictions.
Planning to open 10-15 stores through the partnership.
India has overall great potential because of high level of educated
workers
What is Operation Management?
“Operations Management is about the transformation of
production and operational inputs into "outputs" that, when
distributed, meet the needs of customers.”
OPERATION STRATEGY
OPERATION STRATEGY
 Capturing market share with “everyday low price”
strategy.
 Responding competitors strategy. (opened “Pennies-n-
Cents” stores in against dollar stores).
 Cultural adaptation.
 Training employees because people are key to Wal-
Mart's business
 Buy at less to sell at less.
Competitive Strategy
 Different shop design for each demographic groups.
 All product in one store.
 Competence in use of information technology for logistics
system.
 Highest customer satisfaction
INNOVATIVE SERVICE LAYOUT
TO MAKE SHOPPING EASIER
• introduced new Layout to improve Customer Experience with
faster service.
• Always offer unbeatable Prices
• Layout of the stores will save customers time as they shop for
everyday necessities
• Its Service layout create an open shopping environment that
helps customers find what they are looking for quickly.
• Walmart's operations are organized into three divisions:
1)Walmart Stores
2)U.S., Sam's Club, and
3)Walmart International.
OPERATING DIVISIONS OF WAL-MART
INDUSTRY ENVIRONMENT –
PORTER'S FIVE FORCES OF COMPETITION
1.RIVALRY OF EXISTING COMPETITORS:
· Wal-Mart has a strong competitive advantage against its
competitors Kmart and Target.
· Rivalry in this industry is not as strong for the competitors compared
to Wal-Mart.
2.BARRIERS TO ENTRY:
· High because it is hard to form a large organization that will be
competitive at the same size as Wal-Mart with such low prices.
· This industry has high barriers because it is too expensive for new
firms to enter and to be competitive.
3.POWER OF BUYERS:
· Weak because basically the prices are low from the
beginning so there would not be any potential for buyers to
bargain with.
4.POWER OF SUPPLIES:
· Weak because Wal-Mart uses its own distribution centers
that are located close to its stores.
· Wal-Mart is also far and away the biggest customer of
virtually all of its suppliers. It's scale of operation allowed
it to bargain...
5. SUBSTITUTES:
· Medium because it depends on where you live and what type
of Wal-Mart stores are closer to you.
· Substitutes would be going to another grocery store, a toy
store, a hardware store; basically going to specialty stores
instead of going to one store that has everything in one, as Wal-
Mart .
SHELF MANAGEMENT AT WAL-
MART
 Capacity Planning
The process of determining the production capacity
needed by an organization to meet changing
demands for its products
 Shop Location
USA - 50 STATES - 4300 OUTLETS
GLOBE -14 COUNTRIES - 4081 OUTLETS
Shop Layout
New layout for customer experience.
 Wal-Mart supercenters
a full-service supermarket
 Discount stores
discount department stores
 Neighborhood Markets
Shop for daily necessary goods
 Sam’s Club warehouses
membership based stores
 Shop Size
Different size for different stores
 Warehouse Size
Single large warehouse for a single state.
 PRICE
Low Price everyday
 SUPPLIERS
Partners with more than 2500 minority-and women-
owned
business suppliers.
PRODUCT AND SERVICE FACTOR
JUST IN TIME & RADIO FREQUENCY
IDENTIFICATION
1. Just In Time :
 Lowers holding cost
 Lowers ordering cost
 Wal-Mart has made ordering small batches with greater
frequency a profitable reality.
 Reduces safety stock
 Reduces maintaining cost
2. Radio frequency identification
 Keep track of goods at any point in time, and also tells you
where it is.
 Eliminates physical counting of inventory
 Is in line with JIT.
 As soon as inventory levels go down, Walmart can re-order.
 Implemented in 2005.
BEST PRICE OUTLET AT PUNJAB
Joint venture between the World’s largest wholesale retailer-
Wal-Mart with Sunil Mittal Bharti Enterprises opening India’s
first warehouse store-
Best Price Modern Wholesale.
It serves grocery store owners, fruit and vegetable resellers,
restaurants, farmers and other business owners, including
small manufacturers.
BEST PRICE OUTLET
The store sells everything from
bed-sheets to ear buds.
It has come up at an initial cost of
4.96 million euros.
It provides 500 direct jobs.
It has tie-ups with 30,000 retailers
and 8,000 suppliers across the
country.
BEST PRICE OUTLET
Bharti Walmart opens Second Best
Price Modern Wholesale Store in
Bhopal, MP.
Bharti Wal-Mart has invested close to
USD 25 Million in Punjab.
They work closely with farmers to
improve the quality of their yield and
increase their remunerations.
Also committed to building a strong
and efficient supply chain that would
benefit the consumer as they save
people money so they can live better.
BEST PRICE OUTLET
Spread over 63,000 square feet, the Best Price Modern
Wholesale store at Jalandhar will stock over 5,400 items.
Including a wide range of fresh, frozen and chilled foods,
fruits and vegetables, dry groceries, personal and home care,
hotel and restaurant supplies, clothing, office supplies and
other general merchandise items.
These are available at competitive wholesale prices, allowing
retailers and business owners to lower their cost of
operations.
BEST PRICE OUTLET
Thank You
!!!
Walmart

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Walmart

  • 1.
  • 2.  Wal-Mart Stores, Inc. branded as Wal-Mart, is an American multinational retailer corporation.   The company is the world's third largest public corporation.  It is also the biggest private employer in the world.  Walmart remains a family-owned business.   It is world’s most valuable company.
  • 3.  Slogan  Starting slogan: Always Low Prices  New slogan: Save Money. Live Better. (from 2 0 0 7 ) Mission Statement:  To give ordinary folk the chance to buy the same thing as rich people Vision Statement:  To become the worldwide leader in retailing
  • 5. PRESIDENT & CEO- WALMART ASIA SCOTT PRICE
  • 6.  Walmart has 8,500 stores in 15 countries, under 55 different names.  The company operates under the Walmart name in the United States, including the 50 states and Puerto Rico.  It operates in Mexico as Walmex.  In the United Kingdom as Asda, in Japan as Seiyu.  In India as Best Price.  It has wholly owned operations in Argentina, Brazil, and Canada. WALMART STORES ACROSS VARIOUS COUNTRIES
  • 7. WAL-MART IN INDIA Walmart has 1 Wholesale outlet in India. Teamed up with Bharti Enterprises in order to open cash-and- carry operations (Best Price Modern Wholesale) in the city of Amritsar because alone it is hard to bypass government restrictions. Planning to open 10-15 stores through the partnership. India has overall great potential because of high level of educated workers
  • 8. What is Operation Management? “Operations Management is about the transformation of production and operational inputs into "outputs" that, when distributed, meet the needs of customers.”
  • 10. OPERATION STRATEGY  Capturing market share with “everyday low price” strategy.  Responding competitors strategy. (opened “Pennies-n- Cents” stores in against dollar stores).  Cultural adaptation.  Training employees because people are key to Wal- Mart's business  Buy at less to sell at less.
  • 11.
  • 12. Competitive Strategy  Different shop design for each demographic groups.  All product in one store.  Competence in use of information technology for logistics system.  Highest customer satisfaction
  • 13. INNOVATIVE SERVICE LAYOUT TO MAKE SHOPPING EASIER • introduced new Layout to improve Customer Experience with faster service. • Always offer unbeatable Prices • Layout of the stores will save customers time as they shop for everyday necessities • Its Service layout create an open shopping environment that helps customers find what they are looking for quickly.
  • 14. • Walmart's operations are organized into three divisions: 1)Walmart Stores 2)U.S., Sam's Club, and 3)Walmart International. OPERATING DIVISIONS OF WAL-MART
  • 15. INDUSTRY ENVIRONMENT – PORTER'S FIVE FORCES OF COMPETITION
  • 16. 1.RIVALRY OF EXISTING COMPETITORS: · Wal-Mart has a strong competitive advantage against its competitors Kmart and Target. · Rivalry in this industry is not as strong for the competitors compared to Wal-Mart. 2.BARRIERS TO ENTRY: · High because it is hard to form a large organization that will be competitive at the same size as Wal-Mart with such low prices. · This industry has high barriers because it is too expensive for new firms to enter and to be competitive.
  • 17. 3.POWER OF BUYERS: · Weak because basically the prices are low from the beginning so there would not be any potential for buyers to bargain with. 4.POWER OF SUPPLIES: · Weak because Wal-Mart uses its own distribution centers that are located close to its stores. · Wal-Mart is also far and away the biggest customer of virtually all of its suppliers. It's scale of operation allowed it to bargain...
  • 18. 5. SUBSTITUTES: · Medium because it depends on where you live and what type of Wal-Mart stores are closer to you. · Substitutes would be going to another grocery store, a toy store, a hardware store; basically going to specialty stores instead of going to one store that has everything in one, as Wal- Mart .
  • 19. SHELF MANAGEMENT AT WAL- MART
  • 20.  Capacity Planning The process of determining the production capacity needed by an organization to meet changing demands for its products  Shop Location USA - 50 STATES - 4300 OUTLETS GLOBE -14 COUNTRIES - 4081 OUTLETS
  • 21. Shop Layout New layout for customer experience.  Wal-Mart supercenters a full-service supermarket  Discount stores discount department stores  Neighborhood Markets Shop for daily necessary goods  Sam’s Club warehouses membership based stores
  • 22.  Shop Size Different size for different stores  Warehouse Size Single large warehouse for a single state.
  • 23.  PRICE Low Price everyday  SUPPLIERS Partners with more than 2500 minority-and women- owned business suppliers.
  • 25.
  • 26. JUST IN TIME & RADIO FREQUENCY IDENTIFICATION
  • 27. 1. Just In Time :  Lowers holding cost  Lowers ordering cost  Wal-Mart has made ordering small batches with greater frequency a profitable reality.  Reduces safety stock  Reduces maintaining cost
  • 28. 2. Radio frequency identification  Keep track of goods at any point in time, and also tells you where it is.  Eliminates physical counting of inventory  Is in line with JIT.  As soon as inventory levels go down, Walmart can re-order.  Implemented in 2005.
  • 29. BEST PRICE OUTLET AT PUNJAB
  • 30. Joint venture between the World’s largest wholesale retailer- Wal-Mart with Sunil Mittal Bharti Enterprises opening India’s first warehouse store- Best Price Modern Wholesale. It serves grocery store owners, fruit and vegetable resellers, restaurants, farmers and other business owners, including small manufacturers. BEST PRICE OUTLET
  • 31. The store sells everything from bed-sheets to ear buds. It has come up at an initial cost of 4.96 million euros. It provides 500 direct jobs. It has tie-ups with 30,000 retailers and 8,000 suppliers across the country. BEST PRICE OUTLET
  • 32. Bharti Walmart opens Second Best Price Modern Wholesale Store in Bhopal, MP. Bharti Wal-Mart has invested close to USD 25 Million in Punjab. They work closely with farmers to improve the quality of their yield and increase their remunerations. Also committed to building a strong and efficient supply chain that would benefit the consumer as they save people money so they can live better. BEST PRICE OUTLET
  • 33. Spread over 63,000 square feet, the Best Price Modern Wholesale store at Jalandhar will stock over 5,400 items. Including a wide range of fresh, frozen and chilled foods, fruits and vegetables, dry groceries, personal and home care, hotel and restaurant supplies, clothing, office supplies and other general merchandise items. These are available at competitive wholesale prices, allowing retailers and business owners to lower their cost of operations. BEST PRICE OUTLET Thank You !!!