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Walmart
By Liza ormol
Contents
 Overview
 History
 Operating division
 SWOT analysis
 External environmental factors
 Wal-Mart strategies
2
Overview
 Name: Wal-Mart Stores Inc.
 Headquarters: Bentonville, U.S.
 Current CEO : Mike Duke
 Revenue: $ 466.950 billion (2012)
 Profit: $ 15.699 million (2012)
 Employees: 2.2 million (2012)
 Main competitors : Dollar General Corporation , Costco
Whole Sale Corporation ,Target Corporation
3
Five years financial summary
4
History
 Walmart is an American multinational retail corporation
that operates chains of large discount department stores
and warehouse stores
 Headquartered in Bentonville, Arkansas
 The company was founded by Sam Walton in 1962 and
incorporated on octobar31,1969
 It has over 11000 stores in 27 countries, under total of
55 different banners
5
Consolidated Statement of income
6
Cont’d…
 Walmart is the world’s largest company by revenue ,
according to Fortune Global 500 list in 2014 and
maintaining it’s position from last year
 It’s the biggest private employer in the world with over
two millions employees
 And also it’s the biggest retailer in the world
 Walmart is a family-owned business, as the company is
controlled by the walton family, who own over 50 percent
of walmart through their company holding
7
Cont’d…
 In 1945, a businessman and former J.C. Penney
employee, Sam Walton, purchased a branch of the Ben
Franklin Stores from the Butler Brothers
 His focus was on selling products at low prices to get
higher-volume sales at a lower profit margin
 He experience set backs, because of the lease price and
branch purchase were usually high
 But he was able to find lower-cost suppliers then the
ones used by other stores
8
Operating division
 Walmart’s operations are organized into three divisions:
Walmart Stores U.S, Sam’s club , and Walmart
international
 The company does business in nine different retail
formats:
 supercenters, food and drugs , general merchandise
stores, bodegas(small markets), cash and carry stores ,
membership warehouse club , apparel stores, soft
discount stores and restaurants
9
Walmart Growth( Net Sales )
10
Walmart stores U.S.
 Walmart Stores U.S. is the company’s largest division,
accounting for $258 billion(equivalent to $279 billion in
2014), or 63.8 percent of total sales for financial year
2010
 It consist of three retail formats that have become
commonplace in United States: Discount stores,
Supercenters, and Walmart markets
 the retail department stores sales non-grocery products,
but it’s supercenters sales grocery items
 This division also includes Walmart's online retailer,
walmart.com
11
Sam’s Club
 Sam’s club is a chain of warehouse clubs that sell
groceries and general merchandise, which are often in
large amount
 Sam’s club stores are “membership” stores and most
customers buy annual memberships
 There are three types kinds of memberships of Sam’s
Club, Sam’s Plus, Sam’s Business and Sam’s Saving ,
that each types provide benefit and convenience to
customers
 The first Sam’s club opened in 1983
12
Walmart International
 As of 2014, Walmart’s international operations comprise
6,337 stores and 800,000 workers in 26 countries
outside United states
 There are wholly owned operations in Argentina, Brazil,
Canada and the UK. With 2.2 million employees
worldwide
 The company is largest employer in U.S , Mexico and
Canada
 Walmart’s international division sales were $108 billion in
2014, or 24.7 of total sales
13
SWOT Analysis
 Strengths:
 1.International operations
 2.Scale of operations
 3. Competence in Information system
 4. Wide range of products
 5.cost leadership strategy
1.International operations :
Walmart does not rely on sales from US stores only as its competitors
do
It has earned $135 billion in sales in 2013 from its international
operations
14
Strengths
 1. scale of operations :
 Walmart is the largest retailer in the world with more than $400
billion in revenue and 10,130 stores
 Due to such large scale of operations, the corporate can exercise
strong buyer power on suppliers to reduce the price
 It can also have high enemies of scale because of its high size that
results in lower prices that passed to consumers
 2. Competence in information system :
 The corporate achieve significant cost savings because of its
extensive information system that tracks orders, inventory levels,
sales and other information
 All this information can accessed , analyzed and decision made at
each store
15
Cont’d…
 3. Wide range of products :
 Walmart can offer wider range of products than any other retailer
 It sales grocery , entertainment , health and home related products
among many other categories and offer both branded and own label
goods
 Wide range of products attract more customers
 4:Cost leadership strategy:
 This strategy helped walmart to become low cost leader
 It sells products at much lower prices than competitors do , builds
warehouse style superstores that contain extensive range of
products but doesn’t offer much additional benefits or services
16
Weaknesses
 1. Labor related lawsuits
 2. High employee turnover
 3. Little differentiation
 4. Negative publicity
 1. Labor related lawsuits :
 Walmart face this situation every year , which cost millions of dollars
 It is criticized for poor work conditions , low wages , unpaid overtime
work and females discrimination
 In addition corporates reputation has been damaged and fewer
skilled workers are working for it
17
Cont’d…
 2. High employee turnover :
 The firm suffers from high employee turnover that increase firm’s
costs, as it has to train new employees
 The main reason is low skilled, poorly paid jobs
 3. Little differentiation :
 Walmart has no differentiation compared to its competitors
 Which might hurt the company in future if commodity prices or
average income would increase
 4. Negative publicity :
 The company often criticized for its questionable practices such as
bribery of authorities or poor work conditions
18
Opportunities
 1. Retail market growth in emerging markets
 2. Rising acceptance of own label products
 3. Trend toward healthy eating
 4. Online shopping growth
 1. Retail market growth in emerging markets :
 Retail markets grew by at least 5% on average in emerging market
last year
 The business is currently operates in Brazil, Mexico, China and
India markets
 Walmart should increase its presence in these markets to sustain
future growth
19
Cont’d…
 2. Rising acceptance of own label products :
 The sales of private label products increased by more than 40%
over last 10 years and it shows consumer acceptance of
supermarket chain products
 It is having an opportunity to increase the number of private label
products sold at its stores
 3. Trend toward healthy eating :
 The current trend of eating healthier food has resulted in higher
demand for grocery products that make an opportunity for walmart
to expand its grocery stores
 4. Online shoping growth :
 Walmart being the biggest offline retailer has huge opportunities to
expand its presence in online retail market
20
Threats
 1. Increasing competition from brick and mortar online competitors
 2. Increasing resistance from local communities
 3. Rising commodity product prices
 1. Increasing competion from brick and morter online compitotors :
 Competitors like Target, Costco, Amazon and Tesco ( in UK) are
putting huge efforts to eliminate price differences that walmart
enjoys
 Walmart doesn’t differs from other low cost retailers and will
experience increased competition from them in the future
21
Cont’d…
 2.Increasing resistance from local communities :
 Walmart superstores have a negative impact on local retailers and
communities
 Some of the local retailers are usually forced to closed off when
walmart superstore opens in the area and this effect not only
retailers but their community as a whole
 3.Rising commodity product prices :
 As price go up, the cost differences between the retailers decreases
and competition shifts from price to product and service
differentiation
22
External environmental factors
 1. Political/Legal
 2. Sociocultural
 3. Technological
 4. Economic
23
1.Political/Legal
 Wal-Mart faced multiple accusations, charges , many resulting in
fines, including environmental violations, child labor law violations,
use of illegal immigrants by sub-contractors, and allegedly poor
working condition for association
 Wal-Mart has become a “poster company” on political issues related
to trade , health care , the environment, discrimination , worker pay
and general anti corporate sentiment
 Wall-Mart is alleged to have ‘engaged in a pattern and practice of
discriminating against women in promotions , pay , training and job
assignments
24
2.Sociocultural
 Eco-friendly practices. Wal-Mart launched its global environment
sustainability initiative in 2004 and has since taken action toward
several sustainability goals:
 Sell 100 million compact fluorescent bulbs by 2008; reduced
packaging by 5% by 2013; buy fish from certified fisheries; sell
“more organic and environmental friendly products
 Customers are more particular about purchases(people are getting
more knowledgeable and broad minded)
25
3:Technological
 Wal-Mart’s legendary inventory management capability is driven by
its advanced Texlon barcode system which could track sales price,
inventory levels of each product , keep a history of quantities sold ,
record trends and predict future needs
 All Wal-Mart suppliers must participate in Retail link, a computerized
system in which they plan , execute and analyze their business
 Wall-Mart’s technological supply-chain sophisticated is intended to
provide “value for customers, associates and shareholders.”
26
4:Economic
 Increase in wall-Mart net income. (over the past decade,
Wal-Mart doubled its store count, tripled its revenue, and
nearly quartered its net income)
 Customers are price sensitive. ( Shoppers likely have
lower price elasticity , a relatively lower switching cost,
but a higher sensitivity to brand reputation. )
27
Wal-Mart strategies
 Business level strategy :
 Low cost strategy:
 It offers a wide variety of good quality merchandise , the lowest
possible price , guaranteed satisfaction, free parking
 Technology :
 RFID enables to track inventory locations , warehouses , shelves
 online service :
 The Wal-Mart logistic team uses an internal-based Transportation
link system to help them to move goods
28
International Strategies
 Wal-Mart international includes “Wholly owned operations in
Argentina, Brazil , Canada , and UK; the operation of joint venture in
china
 Wal-Mart seeks markets where it feels that there is potential for it to
become a top three retailer, an opportunity that did not exist for it in
Germany or south Korea
 Wal-Mart is pursuing strategies which include sustainability efforts
and localized charitable giving to help poverty
29
References
 http://www.ukessays.com/essays/management/general-
environmental-factors-affecting-wal-mart-management-essay.php
 http://www.strategicmanagementinsight.com/swot-analyses/walmart-
swot-analysis.html
 http://en.wikipedia.org/wiki/Walmart
 http://cdn.corporate.walmart.com/66/e5/9ff9a87445949173fde56316
ac5f/2014-annual-report.pdf
30
31

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Walmart

  • 2. Contents  Overview  History  Operating division  SWOT analysis  External environmental factors  Wal-Mart strategies 2
  • 3. Overview  Name: Wal-Mart Stores Inc.  Headquarters: Bentonville, U.S.  Current CEO : Mike Duke  Revenue: $ 466.950 billion (2012)  Profit: $ 15.699 million (2012)  Employees: 2.2 million (2012)  Main competitors : Dollar General Corporation , Costco Whole Sale Corporation ,Target Corporation 3
  • 5. History  Walmart is an American multinational retail corporation that operates chains of large discount department stores and warehouse stores  Headquartered in Bentonville, Arkansas  The company was founded by Sam Walton in 1962 and incorporated on octobar31,1969  It has over 11000 stores in 27 countries, under total of 55 different banners 5
  • 7. Cont’d…  Walmart is the world’s largest company by revenue , according to Fortune Global 500 list in 2014 and maintaining it’s position from last year  It’s the biggest private employer in the world with over two millions employees  And also it’s the biggest retailer in the world  Walmart is a family-owned business, as the company is controlled by the walton family, who own over 50 percent of walmart through their company holding 7
  • 8. Cont’d…  In 1945, a businessman and former J.C. Penney employee, Sam Walton, purchased a branch of the Ben Franklin Stores from the Butler Brothers  His focus was on selling products at low prices to get higher-volume sales at a lower profit margin  He experience set backs, because of the lease price and branch purchase were usually high  But he was able to find lower-cost suppliers then the ones used by other stores 8
  • 9. Operating division  Walmart’s operations are organized into three divisions: Walmart Stores U.S, Sam’s club , and Walmart international  The company does business in nine different retail formats:  supercenters, food and drugs , general merchandise stores, bodegas(small markets), cash and carry stores , membership warehouse club , apparel stores, soft discount stores and restaurants 9
  • 10. Walmart Growth( Net Sales ) 10
  • 11. Walmart stores U.S.  Walmart Stores U.S. is the company’s largest division, accounting for $258 billion(equivalent to $279 billion in 2014), or 63.8 percent of total sales for financial year 2010  It consist of three retail formats that have become commonplace in United States: Discount stores, Supercenters, and Walmart markets  the retail department stores sales non-grocery products, but it’s supercenters sales grocery items  This division also includes Walmart's online retailer, walmart.com 11
  • 12. Sam’s Club  Sam’s club is a chain of warehouse clubs that sell groceries and general merchandise, which are often in large amount  Sam’s club stores are “membership” stores and most customers buy annual memberships  There are three types kinds of memberships of Sam’s Club, Sam’s Plus, Sam’s Business and Sam’s Saving , that each types provide benefit and convenience to customers  The first Sam’s club opened in 1983 12
  • 13. Walmart International  As of 2014, Walmart’s international operations comprise 6,337 stores and 800,000 workers in 26 countries outside United states  There are wholly owned operations in Argentina, Brazil, Canada and the UK. With 2.2 million employees worldwide  The company is largest employer in U.S , Mexico and Canada  Walmart’s international division sales were $108 billion in 2014, or 24.7 of total sales 13
  • 14. SWOT Analysis  Strengths:  1.International operations  2.Scale of operations  3. Competence in Information system  4. Wide range of products  5.cost leadership strategy 1.International operations : Walmart does not rely on sales from US stores only as its competitors do It has earned $135 billion in sales in 2013 from its international operations 14
  • 15. Strengths  1. scale of operations :  Walmart is the largest retailer in the world with more than $400 billion in revenue and 10,130 stores  Due to such large scale of operations, the corporate can exercise strong buyer power on suppliers to reduce the price  It can also have high enemies of scale because of its high size that results in lower prices that passed to consumers  2. Competence in information system :  The corporate achieve significant cost savings because of its extensive information system that tracks orders, inventory levels, sales and other information  All this information can accessed , analyzed and decision made at each store 15
  • 16. Cont’d…  3. Wide range of products :  Walmart can offer wider range of products than any other retailer  It sales grocery , entertainment , health and home related products among many other categories and offer both branded and own label goods  Wide range of products attract more customers  4:Cost leadership strategy:  This strategy helped walmart to become low cost leader  It sells products at much lower prices than competitors do , builds warehouse style superstores that contain extensive range of products but doesn’t offer much additional benefits or services 16
  • 17. Weaknesses  1. Labor related lawsuits  2. High employee turnover  3. Little differentiation  4. Negative publicity  1. Labor related lawsuits :  Walmart face this situation every year , which cost millions of dollars  It is criticized for poor work conditions , low wages , unpaid overtime work and females discrimination  In addition corporates reputation has been damaged and fewer skilled workers are working for it 17
  • 18. Cont’d…  2. High employee turnover :  The firm suffers from high employee turnover that increase firm’s costs, as it has to train new employees  The main reason is low skilled, poorly paid jobs  3. Little differentiation :  Walmart has no differentiation compared to its competitors  Which might hurt the company in future if commodity prices or average income would increase  4. Negative publicity :  The company often criticized for its questionable practices such as bribery of authorities or poor work conditions 18
  • 19. Opportunities  1. Retail market growth in emerging markets  2. Rising acceptance of own label products  3. Trend toward healthy eating  4. Online shopping growth  1. Retail market growth in emerging markets :  Retail markets grew by at least 5% on average in emerging market last year  The business is currently operates in Brazil, Mexico, China and India markets  Walmart should increase its presence in these markets to sustain future growth 19
  • 20. Cont’d…  2. Rising acceptance of own label products :  The sales of private label products increased by more than 40% over last 10 years and it shows consumer acceptance of supermarket chain products  It is having an opportunity to increase the number of private label products sold at its stores  3. Trend toward healthy eating :  The current trend of eating healthier food has resulted in higher demand for grocery products that make an opportunity for walmart to expand its grocery stores  4. Online shoping growth :  Walmart being the biggest offline retailer has huge opportunities to expand its presence in online retail market 20
  • 21. Threats  1. Increasing competition from brick and mortar online competitors  2. Increasing resistance from local communities  3. Rising commodity product prices  1. Increasing competion from brick and morter online compitotors :  Competitors like Target, Costco, Amazon and Tesco ( in UK) are putting huge efforts to eliminate price differences that walmart enjoys  Walmart doesn’t differs from other low cost retailers and will experience increased competition from them in the future 21
  • 22. Cont’d…  2.Increasing resistance from local communities :  Walmart superstores have a negative impact on local retailers and communities  Some of the local retailers are usually forced to closed off when walmart superstore opens in the area and this effect not only retailers but their community as a whole  3.Rising commodity product prices :  As price go up, the cost differences between the retailers decreases and competition shifts from price to product and service differentiation 22
  • 23. External environmental factors  1. Political/Legal  2. Sociocultural  3. Technological  4. Economic 23
  • 24. 1.Political/Legal  Wal-Mart faced multiple accusations, charges , many resulting in fines, including environmental violations, child labor law violations, use of illegal immigrants by sub-contractors, and allegedly poor working condition for association  Wal-Mart has become a “poster company” on political issues related to trade , health care , the environment, discrimination , worker pay and general anti corporate sentiment  Wall-Mart is alleged to have ‘engaged in a pattern and practice of discriminating against women in promotions , pay , training and job assignments 24
  • 25. 2.Sociocultural  Eco-friendly practices. Wal-Mart launched its global environment sustainability initiative in 2004 and has since taken action toward several sustainability goals:  Sell 100 million compact fluorescent bulbs by 2008; reduced packaging by 5% by 2013; buy fish from certified fisheries; sell “more organic and environmental friendly products  Customers are more particular about purchases(people are getting more knowledgeable and broad minded) 25
  • 26. 3:Technological  Wal-Mart’s legendary inventory management capability is driven by its advanced Texlon barcode system which could track sales price, inventory levels of each product , keep a history of quantities sold , record trends and predict future needs  All Wal-Mart suppliers must participate in Retail link, a computerized system in which they plan , execute and analyze their business  Wall-Mart’s technological supply-chain sophisticated is intended to provide “value for customers, associates and shareholders.” 26
  • 27. 4:Economic  Increase in wall-Mart net income. (over the past decade, Wal-Mart doubled its store count, tripled its revenue, and nearly quartered its net income)  Customers are price sensitive. ( Shoppers likely have lower price elasticity , a relatively lower switching cost, but a higher sensitivity to brand reputation. ) 27
  • 28. Wal-Mart strategies  Business level strategy :  Low cost strategy:  It offers a wide variety of good quality merchandise , the lowest possible price , guaranteed satisfaction, free parking  Technology :  RFID enables to track inventory locations , warehouses , shelves  online service :  The Wal-Mart logistic team uses an internal-based Transportation link system to help them to move goods 28
  • 29. International Strategies  Wal-Mart international includes “Wholly owned operations in Argentina, Brazil , Canada , and UK; the operation of joint venture in china  Wal-Mart seeks markets where it feels that there is potential for it to become a top three retailer, an opportunity that did not exist for it in Germany or south Korea  Wal-Mart is pursuing strategies which include sustainability efforts and localized charitable giving to help poverty 29
  • 31. 31