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 Introduction to Wal-Mart
 An American public corporation that runs a chain of large
discount department stores & warehouse stores.
 World's largest public corporation by revenue.
 Largest private employer in the world.
 Fourth largest utility or commercial employer.
 Largest grocery retailer in the United States.
 Largest toy seller in the United States.
 World’s biggest retailer.
Introduction
• Founded by Sam Walton in 1962
• Incorporated on October 31, 1969.
• Publicly traded on the New York Stock
Exchange in 1972.
• Walmart operate retail stores in various
formats across the world
Company Overview
Company Overview
• Founded : Arkansas, USA (1962) by Sam Walton.
• Headquarters : Bentonville, Arkansas, U.S.A.
Company Overview
Slogans:
 The Lowest Prices. Guaranteed!
 Save Money, Live Better
 We Sell For Less Everyday!
Company Overview
 1918: Born in a farmer’s family in Kingfisher,
Oklahoma.
 1940: Graduated from the University of Missouri.
 1950: Gave up job and opened his first store in
Arkansas.
 1962: Walten Brothers opened fist Walmart in
Arkansas.
History of Walmart
“To be the best retailer in the hearts and
minds of consumers and employees.”
Vision
“Saving people money so they
can live better.”
Mission
Slogan Save Money. Live better.
Slogan
Business Description
Product
•Dry and wet grocery
•Beverages
• Frozen food
Brand
•Walmart
•Great value
•Sam’s choice
Service
•Photo processing service
•Cellular service plan
• Money order
Integrity Opportunity
Family and
Community
Purpose Responsibility
Values of Walmart
 Sam Walton gave 3 Policy Goals to define Wal-Mart's
business:
The Corporate Strategy
Respect
for
Individual
Strive for
Excellence
Service for
Customer
 The Corporate Strategy Dominance in the Retail
Market.
 Expansion in the U.S. and International Markets.
 Creation of Positive Brand and Company
Recognition.
 Branch Out into New Sectors of Retail.
The Corporate Strategy
• Consistently stock the shelves with a wide range of
goods at low prices.
• Keep the store open later than most other stores,
especially during the Christmas season.
• Discount Merchandising.
Buy wholesale goods from the lowest priced supplier.
Pass on the savings to the customer.
Sam Walton’s Practices
 Three successful elements and a fourth element of
Walmart strategy formulation:
1. Dominate the Retail Market wherever Wal-Mart has a
presence.
 Wal-Mart is primarily a discount retailer.
 Lowering the markup, and earn profit on the
increased volume of sales.
 Competitiveness of every unit.
Strategic Goals
2. Growth by expansion in the US and Internationally.
 Gain entry into a nation by Corporate Takeover of a national
retailer.
 Once the company is bought, WalMart converts the stores
into Wal-Mart stores.
3. Create widespread name recognition and customer
satisfaction with the Wal-Mart brand, and associate the retailer
with the reputation of offering the best prices.
 The company accomplishes this through television advertising
campaigns and newspaper adverts.
 The company engages in partnerships and cobranding.
Strategic Goals
4. Branching out into new sectors of retailing such as
pharmacies, automotive repair, and grocery sales. •
Move into the grocery store business with its new
"Neighborhood Markets."
Strategic Goals
Competitors
Low Cost Leadership. The giant retailer prides itself
on providing customers with low-cost items that beat
competitors.
Differentiation Strategy. WalMart uses the
differentiation strategy to succeed by creating a
product or service unique to customers. WalMart has
achieved this strategy by offering unique warranties
and brand images exclusive to the store.
Competitive Strategy
 The company's competitive strategy is to dominate every
sector where it does business.
 It measures success in terms of sails and dominance over
competitors.
 Sell goods at low prices, outsell competitors, and to
expand.
 To build more stores, make existing stores bigger, and to
expand into other sectors of retail.
 Every step of the way, it strives to make money and
dominate its competitors, to the point of putting some
competitors out of business.
Competitive Strategy
Low Cost Leadership Strategy: Walmart’s value
proposition is based on offering Everyday Low Price
(EDLP). This is the core of Walmart’s Business Model and
the rest of the key features of Walmart’s Business Model
are aligned to keep the everyday low price.
 Pressure Over Vendors: To deliver low price, Walmart
exchanges information on sales and inventory levels based
on “Vendor Partnership” concept. It has its own
distribution channel which is a major distribution channel
for many vendors.
Business Strategy
Investment in Technology: Walmart invested heavily
on technology to help enhance communication
between headquarters, stores, and vendors. As a
result inventory costs decreased and inbound
logistics became more efficient.
Human Resource Policy: Walmart was recognized as
one among 100 best companies to work for in
America. It used to offer a percentage of store profit
as incentives to store managers.
Business Strategy
Location Selection: Walmart focused on rural suburban
areas ignored by other companies. Establishing stores
close to distribution center, it developed a dense
distribution network that allowed the firm to spread costs
and exploit economies of density.
Product Selection: Walmart gives its customers a wide
range of selection. It offers grocery items in super centers.
Sam’s club caters to the wholesale purchase need of
customers.
Business Strategy
Cost Consciousness: Walmart developed a cost conscious
culture for the company to reduce costs whenever
possible. It controlled costs by systematic elimination of
superfluous expenses.
Customer Service: Walmart implemented policies to create
friendly shopping environment for customers. It started its
“Aggressive Hospitality” program in 1984, where
customers were received by “people greeters” and they
enjoyed benefits such as extended opening hours, free
parking, no hassle refund and exchange policies, speedy
checkout lanes, wider aisles, and clean stores.
Business Strategy
1. Economies of Scale
2. Supply Chain with Integrated Technology
3. Superior Logistics Systems
4. Decentralized Operations
5. Every Day Low Prices
Key Success Factors
1. Bargaining Power of Customers: Low.
Customers usually make small purchases.
A large number of customers.
Wal-Mart’s main customers are individuals.
Five Forces Model
2. Bargaining Power of Suppliers: Medium-Low.
 Wal-Mart purchases huge quantities of products
from its suppliers.
Low switching costs from one supplier to another.
 Products have a lot of substitutes.
Five Forces Model
3. Potential Entrants / Barriers to Entry: Medium-High.
 Economies of scale.
High capital requirements.
Customers mainly look for products with low prices
and standard quality.
Requires a precise distribution system.
Five Forces Model
4. Threat of Substitutes: High.
Prices and quality of substitute products are very
competitive.
Consumer switching costs are low.
Five Forces Model
5. Potential Competitors/ Rivalry: High.
Wal-Mart represents the 25% share of the U.S.
supermarket business.
Competitors have similar sizes.
Industry growth is slow.
Exit barriers are high.
Five Forces Model
Thank You

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walmart ppt.pdf

  • 1.
  • 2.  Introduction to Wal-Mart  An American public corporation that runs a chain of large discount department stores & warehouse stores.  World's largest public corporation by revenue.  Largest private employer in the world.  Fourth largest utility or commercial employer.  Largest grocery retailer in the United States.  Largest toy seller in the United States.  World’s biggest retailer. Introduction
  • 3. • Founded by Sam Walton in 1962 • Incorporated on October 31, 1969. • Publicly traded on the New York Stock Exchange in 1972. • Walmart operate retail stores in various formats across the world Company Overview
  • 5. • Founded : Arkansas, USA (1962) by Sam Walton. • Headquarters : Bentonville, Arkansas, U.S.A. Company Overview
  • 6. Slogans:  The Lowest Prices. Guaranteed!  Save Money, Live Better  We Sell For Less Everyday! Company Overview
  • 7.  1918: Born in a farmer’s family in Kingfisher, Oklahoma.  1940: Graduated from the University of Missouri.  1950: Gave up job and opened his first store in Arkansas.  1962: Walten Brothers opened fist Walmart in Arkansas. History of Walmart
  • 8. “To be the best retailer in the hearts and minds of consumers and employees.” Vision
  • 9. “Saving people money so they can live better.” Mission
  • 10. Slogan Save Money. Live better. Slogan
  • 11. Business Description Product •Dry and wet grocery •Beverages • Frozen food Brand •Walmart •Great value •Sam’s choice Service •Photo processing service •Cellular service plan • Money order
  • 12. Integrity Opportunity Family and Community Purpose Responsibility Values of Walmart
  • 13.  Sam Walton gave 3 Policy Goals to define Wal-Mart's business: The Corporate Strategy Respect for Individual Strive for Excellence Service for Customer
  • 14.  The Corporate Strategy Dominance in the Retail Market.  Expansion in the U.S. and International Markets.  Creation of Positive Brand and Company Recognition.  Branch Out into New Sectors of Retail. The Corporate Strategy
  • 15. • Consistently stock the shelves with a wide range of goods at low prices. • Keep the store open later than most other stores, especially during the Christmas season. • Discount Merchandising. Buy wholesale goods from the lowest priced supplier. Pass on the savings to the customer. Sam Walton’s Practices
  • 16.  Three successful elements and a fourth element of Walmart strategy formulation: 1. Dominate the Retail Market wherever Wal-Mart has a presence.  Wal-Mart is primarily a discount retailer.  Lowering the markup, and earn profit on the increased volume of sales.  Competitiveness of every unit. Strategic Goals
  • 17. 2. Growth by expansion in the US and Internationally.  Gain entry into a nation by Corporate Takeover of a national retailer.  Once the company is bought, WalMart converts the stores into Wal-Mart stores. 3. Create widespread name recognition and customer satisfaction with the Wal-Mart brand, and associate the retailer with the reputation of offering the best prices.  The company accomplishes this through television advertising campaigns and newspaper adverts.  The company engages in partnerships and cobranding. Strategic Goals
  • 18. 4. Branching out into new sectors of retailing such as pharmacies, automotive repair, and grocery sales. • Move into the grocery store business with its new "Neighborhood Markets." Strategic Goals
  • 20. Low Cost Leadership. The giant retailer prides itself on providing customers with low-cost items that beat competitors. Differentiation Strategy. WalMart uses the differentiation strategy to succeed by creating a product or service unique to customers. WalMart has achieved this strategy by offering unique warranties and brand images exclusive to the store. Competitive Strategy
  • 21.  The company's competitive strategy is to dominate every sector where it does business.  It measures success in terms of sails and dominance over competitors.  Sell goods at low prices, outsell competitors, and to expand.  To build more stores, make existing stores bigger, and to expand into other sectors of retail.  Every step of the way, it strives to make money and dominate its competitors, to the point of putting some competitors out of business. Competitive Strategy
  • 22. Low Cost Leadership Strategy: Walmart’s value proposition is based on offering Everyday Low Price (EDLP). This is the core of Walmart’s Business Model and the rest of the key features of Walmart’s Business Model are aligned to keep the everyday low price.  Pressure Over Vendors: To deliver low price, Walmart exchanges information on sales and inventory levels based on “Vendor Partnership” concept. It has its own distribution channel which is a major distribution channel for many vendors. Business Strategy
  • 23. Investment in Technology: Walmart invested heavily on technology to help enhance communication between headquarters, stores, and vendors. As a result inventory costs decreased and inbound logistics became more efficient. Human Resource Policy: Walmart was recognized as one among 100 best companies to work for in America. It used to offer a percentage of store profit as incentives to store managers. Business Strategy
  • 24. Location Selection: Walmart focused on rural suburban areas ignored by other companies. Establishing stores close to distribution center, it developed a dense distribution network that allowed the firm to spread costs and exploit economies of density. Product Selection: Walmart gives its customers a wide range of selection. It offers grocery items in super centers. Sam’s club caters to the wholesale purchase need of customers. Business Strategy
  • 25. Cost Consciousness: Walmart developed a cost conscious culture for the company to reduce costs whenever possible. It controlled costs by systematic elimination of superfluous expenses. Customer Service: Walmart implemented policies to create friendly shopping environment for customers. It started its “Aggressive Hospitality” program in 1984, where customers were received by “people greeters” and they enjoyed benefits such as extended opening hours, free parking, no hassle refund and exchange policies, speedy checkout lanes, wider aisles, and clean stores. Business Strategy
  • 26. 1. Economies of Scale 2. Supply Chain with Integrated Technology 3. Superior Logistics Systems 4. Decentralized Operations 5. Every Day Low Prices Key Success Factors
  • 27. 1. Bargaining Power of Customers: Low. Customers usually make small purchases. A large number of customers. Wal-Mart’s main customers are individuals. Five Forces Model
  • 28. 2. Bargaining Power of Suppliers: Medium-Low.  Wal-Mart purchases huge quantities of products from its suppliers. Low switching costs from one supplier to another.  Products have a lot of substitutes. Five Forces Model
  • 29. 3. Potential Entrants / Barriers to Entry: Medium-High.  Economies of scale. High capital requirements. Customers mainly look for products with low prices and standard quality. Requires a precise distribution system. Five Forces Model
  • 30. 4. Threat of Substitutes: High. Prices and quality of substitute products are very competitive. Consumer switching costs are low. Five Forces Model
  • 31. 5. Potential Competitors/ Rivalry: High. Wal-Mart represents the 25% share of the U.S. supermarket business. Competitors have similar sizes. Industry growth is slow. Exit barriers are high. Five Forces Model