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VoIP Business Telephony Solutions Supporting 30-1500 Users
CompletePBX is a comprehensive VoIP telephony system designed for businesses with 30 to 1500 users, featuring a user-friendly web interface, enterprise-class communication tools, and built-in security mechanisms to combat cyber threats. It offers strong protection against toll fraud and unauthorized access through various defense strategies, including a built-in firewall and remote access capabilities. Additionally, CompletePBX is tailored for diverse industries, with modular configurations and integration options to suit different operational needs.
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VoIP Business Telephony Solutions Supporting 30-1500 Users
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- 2. www.xorcom.com What is CompletePBX? •A comprehensive business-grade VoIP telephony system fully supported by a single manufacturer. • A single product line of varying hardware configurations optimized to support communications requirements of businesses from 30-1500 users.
- 3. www.xorcom.com Major Benefits ofCompletePBX Web-based interface for easy implementation and management Enterprise-class communication features, unified communication options and basic call center functionality are standard, with no per user license fees Modular support for PRI, BRI, FXO and FXS telephony interfaces Interoperability with SIP standard endpoints, including flexible tool for adding new vendors/models . Built-in mechanisms to regulate access for heightened security Hospitality-ready integrated solution that interfaces with leading property management systems (PMS) Easily tailored to suit a wide variety of vertical markets: e.g., healthcare; legal; manufacturing; car dealerships; campuses; consultants; contractors Open application programmable interface enabling easy integration of third party products
- 4. www.xorcom.com Sampling of IncludedTelephony Apps
- 5. www.xorcom.com Standard Features inCompletePBX Administration Security Interfaces & Integration System Economy User Experience Unified Communications Call Center Features
- 6. www.xorcom.com Enhanced User Experience:Launch Pad
- 7. www.xorcom.com CYBER ATTACKS CANCRIPPLE YOUR BUSINESS What Can You Do About It?
- 8. www.xorcom.com Choosing the WrongIP-PBX Can Cost You $$$$$ in Toll Fraud…on the First Day! • The telecom industry incurred annual losses of $46.3 billion due to toll fraud.* • On average, an unprotected IP-PBX on the Internet will be hacked within 30 minutes. • A few hours of unauthorized access can easily cost your company the price of your entire phone system -- many times over! * According to the Global Fraud Loss Survey 2013 of the Communications Fraud Control Association (CFCA).
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- 10. www.xorcom.com Camouflage • CompletePBX Operatesin Stealth Mode • Non-standard device/port identification methods • Secure VoIP Settings • By default, unwanted SIP requests are rejected without disclosing the reason for rejection • Brute-force attackers cannot easily guess SIP username and passwords
- 11. www.xorcom.com Vigilance • Intrusion Detectionand Prevention • Built-in detection of unauthorized access attempts based on user-defined permission parameters • User-defined number of unsuccessful access attempts within a specific timeframe = potential intruder • After detection, the intruder’s IP address is blocked for the defined ban period
- 12. www.xorcom.com Defense #1: CompleteSBC™ •Software-based SBC that seals off the IP-PBX • Acts as a “SIP firewall” for access control • Includes predefined yet customizable rules • Intuitive GUI interface • Trial version built in to every cPBX system.* * Version 4.6 and up. Purchasing an electronic license will remove the call duration limitation, and can also be used to increase the number of unconditionally protected channels.
- 13. www.xorcom.com Defense #2: Built-inFirewall • Most vulnerable cyber-attack point is where the “untrusted” and “trusted” networks meet • CompletePBX must be installed on a LAN protected by a firewall/NAT router • CompletePBX also has its own built-in firewall • Default rules can be modified to accommodate specific applications relevant to customer’s business
- 14. www.xorcom.com Defense #3: InitiallyLocked • CompletePBX is preconfigured to use restrictive security policies: • In the default configuration SIP calls from endpoints not located on the LAN are rejected • CompleteSBC firewall configuration must be modified to allow receipt of inbound calls from Internet sources
- 15. www.xorcom.com Defense #4: PasswordStrength • Set strong passwords for SIP/IAX2 extensions, DISA, and call-back functions • Define passwords for all int’l outbound routes • Built-in algorithm detects weak passwords and issues a warning
- 16. www.xorcom.com Defense #5: RemoteAccess • Use Xorcom’s Rapid Tunneling for secure remote access • CompletePBX Web interface is accessed via SSH tunneling
- 17. www.xorcom.com Defense #6: AdminAccounts • Multiple levels of user-defined access • Restrict access to specific extension range or specific set of PBX features • Create separate accounts for personnel • Staffing changes simply require user account removal to ensure they no longer have access
- 18. www.xorcom.com Alert: Real-Time AlarmSystem • Unauthorized activity on the phone system immediately generates real-time alerts to the system administrator’s e-mail inbox.
- 19. www.xorcom.com DON’T TAKE THERISK. CompletePBX provides the best protection against cyber-attacks in the industry.
- 20. www.xorcom.com Integrated Session BorderController • Integrated into every cPBX • Pre-installed • Includes demo license for several simultaneous calls @ 90 sec. • Graphical user interface • Pre-configured and initially locked down • Allows sophisticated rules
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- 22. www.xorcom.com Security Measures Supported •SIP firewall • Access control and fraud prevention • Denial of Service (DOS) and overload protection • NAT traversal • Smart routing • Interoperability mediation • Beneficial especially for multiple provider implementations
- 23. www.xorcom.com Additional Information • Softwarelicense • can be applied remotely • priced per channel • 64-bit system (requires CompletePBX v. 4.6.x) • For TwinStar configurations CompleteSBC needs to be installed on a separate server • This dedicated server should be chosen to support the maximum number of required simultaneous SIP calls
- 24. www.xorcom.com XORCOM IP-PBX PRODUCTLINES Seven lines to meet requirements of different sizes and types of businesses
- 25. www.xorcom.com Xorcom IP-PBX ProductLines Product P/N Users* Analog Ports* PRI Ports* Concurrent SIP Calls* CXE4000 1500 960 24 880 Blue Steel CXT3000 1000 800 16 550 CXE3000 CXE2000 1000 200 800 160 16 1 550 85 CXR3000 CXR2000 1000 200 800 160 8 1 325 85 CXR1000 30 16 0 55 * Maximum number; BRI ISDN ports are also supported
- 26. www.xorcom.com XORCOM COMPLETEPBX Ideal forAny Business Communication Scenario – Four Examples
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- 30. www.xorcom.com Legacy + VoIPImplementation
- 31. www.xorcom.com ASTRIBANK™ Asterisk® USB ChannelBank – “Best of Show” in Open Source Category – IT Expo West 2009
- 32. www.xorcom.com When to ChooseWhich IP-PBX Series… C/XR Series • For businesses with standard telephony requirements, where cost is a major consideration C/XE Series • For businesses who have strict policies about networking and reliability • Internal backup & restore utility (for reset to customized or factory default) • External Rapid Recovery™ backup utility (provided on disk-on-key) • For inbound call centers, the CXE series supports an enhanced switchboard with unlimited buttons, instant messaging and voice mail explorer CXT Series (Blue Steel) • For businesses with all the requirements of the CXE series, plus: • server-grade components (hot swappable disk drives and power supplies) • built-in power for up to four Astribanks
- 33. www.xorcom.com New Standard forAsterisk Connectivity
- 34. www.xorcom.com XPP: Unique SellingPoints • High speed 480 Mbit/s USB2 connectivity • Supports very high densities • Typical uncompressed voice: 2,400 calls/USB • Full support for fax and modems • Modular and scalable • Additional ports are ‘hot pluggable’ • Simple integration of software applications
- 35. www.xorcom.com Astribank Overview • DirectUSB connection to Asterisk server • Up to 32 analog ports per chassis • Supports combinations of FXS, FXO, PRI (E1/T1), BRI ISDN • Drivers are native in Asterisk • Auto detection of analog/digital ports • Peripheral device support (I/O ports) • Supported by Redundant Power Supply (optional) • All units are “TwinStar™- ready” * Astribank USB Asterisk Server
- 36. www.xorcom.com Modular Design • Flexibleand scalable Astribank
- 37. www.xorcom.com Multi PRI • Intendedfor CLECs and other VoIP providers • 6 to 16 PRI ports • 1U chassis • Supported by: • Hardware echo canceller for all channels (included) • Redundant power supply (optional) • Up to 4 PRI ports per main board • No single point of failure for all ports • Supports TwinStar™
- 38. www.xorcom.com TWINSTAR / TWINSTARPLUS™ True Redundancy for Complete Asterisk PBX “Best of Show” at IT EXPO East 2009
- 39. www.xorcom.com TwinStar: High Availabilityfor Asterisk • The first commercial High Availability solution for Asterisk • Full failover • VoIP • Analog • Digital • Synchronization • Mature technology • Worldwide implementations
- 40. www.xorcom.com High Availability Solutionfor Asterisk • Provides full redundancy for a complete PBX system, including telephony interfaces • Quick and automatic failover process keeps downtime to an absolute minimum • Auto detection of server failure & switch to backup server • TwinStar Plus supports pure IP environments XPP Technology
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- 43. www.xorcom.com COMPLETE CONCIERGE Integrated HospitalityTelephony Solution
- 44. www.xorcom.com Complete Concierge Overview •Provides comprehensive communications for hotel guests and staff at a reasonable cost • Integrated system: • VoIP-enabled PBX • Property Management System interface • Call Accounting software • Leverages existing hotel infrastructure, such as cabling and analog phone sets
- 45. www.xorcom.com PMS Interfaces • Certifiedinteroperable with:
- 46. www.xorcom.com Package Features • Integratedwakeup (can be set by Hotel Staff or by Guests) • Integrated browser-based operator panel • Front desk check-in/check-out • Guest name applied to room upon check-in • Vacant applied to room upon check-out • Opening phones for calls at guest check-in • Closing phones for calls at guest check-out • Opening of guest voicemail box upon check-in • Cleaning of all voice messages in guest voicemail box upon check- out • Built in room state system for control of room status and maids • Built in and fully integrated Call Accounting System with adjustable rate tables
- 47. www.xorcom.com SUPPORTED EXTRAS Simplifying andextending the usability of open source telephony
- 48. www.xorcom.com Xorcom IP Phones •XP0150G – 6-line SIP, color graphic display • XP0120/P – 3-line SIP, graphic display • XP0100/P – 2-line SIP • XP0020 – expansion unit (for XP0120/P) • Speaker, HD Voice G.722
- 49. www.xorcom.com Rapid Recovery: Backup& Restore • Utility and storage space 8GB USB Disk-on-Key (DOK) • Supports all Xorcom IP-PBX models – standard on XE; optional on XR • Backs up entire PBX including user-defined options: • configuration files • voice prompts • voice mail • Descriptive name for each backup • Single DOK for multiple system backups
- 50. www.xorcom.com Hardware Echo Cancellation •High level EC and voice enhancement • 1 module per Astribank/iPBX (w/telephony ports) • 32-144 speech channels per module • Removes load from the CPU • 128 ms tail (vs max 32 ms with OSLEC) • Basic module supports 32 channels • Additional channels are licensed in bundles based on port type
- 51. www.xorcom.com Analog Lines FailoverKit • Provides failover in case of power outage or an Asterisk malfunction • Six analog PSTN lines are routed directly to predetermined analog extensions • Kit includes dedicated connectivity module and DB25 cable to connect to patch panel • Supported by: • Astribank or 2U Xorcom IP-PBX (not XR1000) • Models with at least 1xFXS and 1xFXO module • No more than three telephony modules total
- 52. www.xorcom.com Rapid PA™ -Public Address System • Small stand-alone unit; activated by dialing port’s extension • 2 RJ11 ports per Rapid PA • ‘PBX’ port connects directly to Astribank FXS port • ‘PA’ connection connects to PA ‘line in’ port • No power supply needed; uses Astribank FXS feed • PA device: • standard PC speaker with internal amplifier • industrial-strength amplifying system • anything in-between…
- 53. www.xorcom.com Telecom Connector Option(TCO) • Optional factory installed add-on • Unites FXS and/or FXO ports into a single telecom connector on the rear panel • Available for all Astribanks, C/XR2000 and C/XR3000 units with ≥8 FXS ports • Does not disable front panel FXS/FXO ports; can be used in parallel • Excellent for maintenance; front panel LEDs are active when the Telco port is in use • Supplied with 3 meters (~9 ft) telecom cable
- 54. www.xorcom.com Rapid Tunneling Utility •Secure remote access to IP-PBX • Pre-installed on all IP-PBX models • Targeted, real-time support • End user determines when to connect/disconnect • No technical knowledge required of end user • In real time, Xorcom support specialist can: • troubleshoot • perform diagnostics • correct configuration issues
- 55. www.xorcom.com Peripheral Device Support •Input ports • Up to 4 input ports • Possible usage • Fire/burglar alarm integration • Intercom • Output Ports • Up to 2 output ports • Possible usage • Opening electrical lock • Parking gate
- 56. www.xorcom.com Introduction to Xorcom •Established in 2004 • Award-winning, flexible and modular telephony solutions based on XPP™ technology (USB2) • Seven lines of IP-PBX (type/size of business) • USB-connected channel banks • Property Management System (PMS) interface for hospitality • Multi-point video conferencing • Built-in reliability and security • Blue Steel, CXE4000 • TwinStar™ and TwinStar Plus • CompleteSBC ™ • Rapid Recovery™
- 57. www.xorcom.com Leader in OpenSource Community • Single source manufacturer for complete business telephony solution • Xorcom drivers: standard component in Asterisk since v. 1.2.4 (Feb ‘06) • Collaboration on “Plug & Play” solution for hot-swappable DAHDI devices • Dedication to security • Recognized by community for exceptional contribution
- 58. www.xorcom.com Distribution & OEMChannels Distributor OEM
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- 61. www.xorcom.com View Our CaseStudy Library… • Education • Finance / Banking • Government • Healthcare / Senior Care • Hospitality • Information Technology (IT) • Marketing • Manufacturing • Real Estate • Recruitment • Retail • Transportation
- 62. www.xorcom.com What Our CustomersAre Saying: “Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours.” - Bruno K. - Cirrus Informatique
- 63. www.xorcom.com What Our CustomersAre Saying:
- 64. www.xorcom.com KEY SALES &SUPPORT BENEFITS Why Choose Xorcom? In a Nutshell…
- 65. www.xorcom.com Sales Benefits ofXorcom Platform • Simple, pre-configured, 100% integrated: works ‘out of the box’ to save time and money • Small, professional, industry standard 19” 1U/2U • High density: • Up to 32 analog, 120 digital or 144 combined ports (per chassis) • Full telephony connectivity: FXS, FXO, PRI (E1/T1), T1 CAS, E1/R2, BRI ISDN • Built-in security! • Modular and scalable • Connects to VoIP (SIP, IAX), incl. soft phones
- 66. www.xorcom.com Support Benefits ofXorcom Platform • 12-month warranty; on-going free software upgrades for future features (for customers under warranty contracts) • Rapid Recovery™ for backup/restore • Redundant Power Supply for extra reliability • RAID1/RAID5 for dual hard disk drive redundancy • Rapid Tunneling™ for easy remote maintenance • TwinStar™ / TwinStar Plus failover solution
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