Dan Thomson from VocalNet presented on using Asterisk in enterprise environments. Some key points include: - Asterisk is becoming more viable for businesses as VoIP adoption increases, with 10-12% of calls now on VoIP networks and 45% of large businesses using VoIP. - Benefits of Asterisk include a well-documented platform, active user community, reduced total cost of ownership compared to hardware PBXs, and flexibility. - Hosted versus premise-based IP telephony solutions involve tradeoffs around costs, control, and maintenance. - Successful Asterisk implementations require smooth transitions, infrastructure support, and addressing client needs.

1. Asterisk in the Enterprise:
A Case Study
Dan Thomson – Executive VP
VocalNet, Inc.

2. Course Overview
 Welcome and Introduction
 Applications of Asterisk in the Enterprise
 Providing Asterisk Based Solutions
 Q&A

3. Asterisk in the Enterprise
 Are Asterisk and VoIP truly ready for “Prime
Time”?

4. VoIP Key Statistics
 10-12% of all calls TODAY are carried on a
VoIP network
 45% of large businesses report using VoIP
 US VoIP Revenue will grow from $1.3 billion in
2004 to $19.9 billion in 2009
 Hosted IP Telephony will grow from $310
million in 2005 to $5.9 billion in 2009
Sources: Forrester, Infotech, Gartner Group

5. Asterisk Community Benefits
 Well documented platform
 Wide variety of patches and add-ons available
 Active user community
– forums.digium.com
– www.voip-info.org/wiki-Asterisk
– www.asteriskguru.com

6. Asterisk Business Edition Benefits
 Fully Supported Platform
 Decreased Risk
 Stress Tested
 Certified Hardware List

7. Asterisk as an Enterprise PBX
 Reduced Total Cost of Ownership if the #1
Reason for IP PBX Deployment
– Inexpensive Deployment compared to traditional
hardware PBX solutions
– Reduced Maintenance Costs – M/A/C
– Convergence – One Wire to Desktop

8. Asterisk as an Enterprise PBX
 Diversity of Implementation Options
– IP Phones
– POTS/ADSI Phones
– SIP/IAX Trunking
– TDM Interfaces

9. Asterisk as an Enterprise PBX
 Other Key Benefits
– Forward Compatibility – Video, Presence
– Flexibility
– Richness of Features
– Web Based Management
– Multiple Office and Remote User Integration
– Disaster Recovery

10. Other Asterisk Applications
 Conferencing Server
 CRM Integration
 Example Custom Applications
– Advertising Tracking
– Video Pushdown
– Time Capsule

11. Course Overview
 Welcome and Introduction
 Applications of Asterisk in the Enterprise
 Providing Asterisk Based Solutions
 Q&A

12. Competitive Nature of Telephony
 More consumer options than ever
 Customer management and support are crucial
to retaining business
 Importance of differentiator

13. Typical Business Models
 IP PBX Retailer/Implementer
 Turnkey Service Provider
 Application Development and Hosting

14. Hosted vs. Premise IP Telephony
 Cost Efficiency vs. Reduced Control
 Amount of Hardware to Maintain
 WAN Concerns
 Blending IP and TDM

15. Pricing Discussion
 Traditional Per-Line Fees
 Per-Seat Software Style Licensing
 Metered Usage and Flat Rate
 M/A/C Recurring Revenue

16. Client Implementation Notes
 Importance of smooth transition
 Physical infrastructure concerns
 LAN/WAN Qualification
 Standardization

17. Question and Answer
 Any Questions?
 Feel free to email me questions at
dthomson@vocal-net.net
 Thanks For Coming!