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Listening to Demand for Voice Command in Virtual Communities Dawn Marie Yankeelov ASPectx www.aspectx.com [email_address] 6-21-01
What We Will Cover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Landscape of   Enterprise VCs ,[object Object],[object Object],[object Object],[object Object],[object Object]
CRM “Hot Spots” Source: The Yankee Group, Wireless CRM, 2000. “ The U.S. mobile and remote-worker population will grow 41% from 39 million in 2000 to 55 million in 2004. Field sales professionals comprise the largest percentage of this remote-worker population.”
CRM Ramping Up Estimate of Corporate Applications Designed for PCs and Internet Devices. Source: Morgan Stanley Dean Witter Equity Research. IDC, and Yankee Group, 2000 studies. “ Fast ramp” window
Factors of Mobility: Growing Demand For Voice Web ,[object Object],[object Object],[object Object]
Voice Web:  Confluence of Trends ,[object Object],[object Object],[object Object],[object Object]
Voice Portal Response is Read Back User Speaks Command Speech Recognition Text-to-Speech/ Audio Files/ Concatenated Speech Browser/Interface ,[object Object],[object Object],Information requested is retrieved Internet  (WWW) External Databases
A Turn to Voice Portals  ,[object Object],[object Object],[object Object],[object Object]
Appriss:  Began With Victim Notification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Support Players Approximately 55 serious contenders in voice integration and development to date
Significant Investments ,[object Object],[object Object],[object Object]
BeVocal’s Total Voice Portal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BeVocal and iBasis Expand VoiceXML in Europe ,[object Object],[object Object],[object Object]
Enterprise Players ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OnStar
OnStar Features & Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OnStar Reaches One Million ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OnStar US Competitors ,[object Object],[object Object],[object Object],[object Object],[object Object]
29 Million Subscribers ,[object Object],[object Object],[object Object]
The Move to “Read Me Anything”   ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Usage Forecast Total Speech Users Speech Portal Users Speech Portal Shoppers in millions 2000 2001 2002 2003 2004 2005 16 22 32 48 96 128 45 18 28 12 18 8 2 5 11 3 1 0 Speech Portals: North American Usage Forecast Source:  The Kelsey Group (2000)
Current Value Proposition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Increasing Value Proposition
Benefits ,[object Object],[object Object],[object Object],[object Object]
VoiceXML 1.0 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Building Your Own App CT Labs Commissioned by CommWeb, a CMP Publication, to test VoiceXML Development Kits—2001Results
Specialized Apps:  Vocent Unveils Password Manager ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Final Frontiers $3.80 $1.60 $2.80 $1.90 $1.00 $1.20 Speech Portal Revenue Analysis (2005) *in billions of dollars Source:  The Kelsey Group (2000)
Obstacles to Voice Portals ,[object Object],[object Object],[object Object],[object Object]
The Future ,[object Object],[object Object],[object Object]
ASPectx Newsletter ,[object Object]

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Voice Command

  • 1. Listening to Demand for Voice Command in Virtual Communities Dawn Marie Yankeelov ASPectx www.aspectx.com [email_address] 6-21-01
  • 2.
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  • 4. CRM “Hot Spots” Source: The Yankee Group, Wireless CRM, 2000. “ The U.S. mobile and remote-worker population will grow 41% from 39 million in 2000 to 55 million in 2004. Field sales professionals comprise the largest percentage of this remote-worker population.”
  • 5. CRM Ramping Up Estimate of Corporate Applications Designed for PCs and Internet Devices. Source: Morgan Stanley Dean Witter Equity Research. IDC, and Yankee Group, 2000 studies. “ Fast ramp” window
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  • 11. Support Players Approximately 55 serious contenders in voice integration and development to date
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  • 23. Usage Forecast Total Speech Users Speech Portal Users Speech Portal Shoppers in millions 2000 2001 2002 2003 2004 2005 16 22 32 48 96 128 45 18 28 12 18 8 2 5 11 3 1 0 Speech Portals: North American Usage Forecast Source: The Kelsey Group (2000)
  • 24.
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  • 28. Building Your Own App CT Labs Commissioned by CommWeb, a CMP Publication, to test VoiceXML Development Kits—2001Results
  • 29.
  • 30. Final Frontiers $3.80 $1.60 $2.80 $1.90 $1.00 $1.20 Speech Portal Revenue Analysis (2005) *in billions of dollars Source: The Kelsey Group (2000)
  • 31.
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  • 33.