SlideShare a Scribd company logo
SURVEY ON VODAFONE
CUSTOMER SATISFACTION
By:
SYED.SOHAIL
Roll No: 87
Section: C
To:
FIRDAUS KHAN
Associate Professor-
Economics & Finance
Objectives:
 To know the level of satisfaction
of customers towards Vodafone.
 To know their expectations
while using Vodafone network
 To study and know their opinion
about Vodafone
Sample:
Number of people the survey
is conducted is 25.
Difficulties Faced
•Lack of time as
the survey has to
be completed
within the given
period.
•No good response
Recommendation:
 Availability
 Service
 Free data download
facility for first time
users
Features to match with
3G
Tie up with laptop and
Desktop
Vodafone with the help of its correct marketing
strategy & quality products & services at an
affordable price is one of the world’s leading telecom
companies with the customer base of over 250
million & the future plans & policies of Vodafone will
help the company to achieve its target of adding 500
million by the end of 2020
Conclusion:
Bibliography:
SOURCES OF INFORMATION
 Internet:
www.google.com
www.vodafone.co.uk
www.vodafoneimages.com
www.wikipedia.com
Customers report
Vodafone Customer Satisfaction Survey

More Related Content

What's hot

PESTLE ANALYSIS ON TELECOM
PESTLE ANALYSIS ON TELECOMPESTLE ANALYSIS ON TELECOM
PESTLE ANALYSIS ON TELECOM
Bidhan Pradhan
 
Airtel vs Reliance jio
Airtel vs Reliance jio Airtel vs Reliance jio
Airtel vs Reliance jio
Mitali Sinha
 
Marketing Communications of Coca -Cola
Marketing Communications of Coca -ColaMarketing Communications of Coca -Cola
Marketing Communications of Coca -Cola
Sanjeev Sahu
 
Vodafone Company Presentation
Vodafone Company PresentationVodafone Company Presentation
Vodafone Company Presentation
Ashutosh Pandey
 
Airtel vs Vodafone
Airtel vs VodafoneAirtel vs Vodafone
Airtel vs VodafoneDeep Das
 
Indian Telecom Market Overview
Indian Telecom Market OverviewIndian Telecom Market Overview
Indian Telecom Market Overview
Zinnov
 
Survey on Mobile phone service providers
Survey on Mobile phone service providersSurvey on Mobile phone service providers
Survey on Mobile phone service providers
Pratik Thakkar
 
Egyptian Telecom Industry: SWOT Analysis
Egyptian Telecom Industry: SWOT Analysis  Egyptian Telecom Industry: SWOT Analysis
Egyptian Telecom Industry: SWOT Analysis
paritosh kashyap
 
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM RanchiWinners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
Krunal Patel
 
Project on Vodafone Strategies
Project on Vodafone StrategiesProject on Vodafone Strategies
Project on Vodafone Strategies
Devansh Aggarwal
 
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Vishal Jamwal
 
The rise and fall rise of nokia
The rise and fall  rise of nokiaThe rise and fall  rise of nokia
The rise and fall rise of nokia
palmyn
 
Case Study on Product Management (IIM Lucknow)
Case Study on Product Management (IIM Lucknow)Case Study on Product Management (IIM Lucknow)
Case Study on Product Management (IIM Lucknow)
Biswadeep Ghosh Hazra
 
Vodafone Case Study
Vodafone Case StudyVodafone Case Study
Vodafone Case Study
Lauren D. Perry
 
Vodafone presentation
Vodafone   presentationVodafone   presentation
Vodafone presentation
Aidos Bespayev
 
Vodafone Marketing Mix
Vodafone Marketing MixVodafone Marketing Mix
Vodafone Marketing Mixhome
 
Samsung ppt
Samsung pptSamsung ppt
Samsung ppt
dee1987
 
STRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONESTRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONE
Anjali Modi
 

What's hot (20)

PESTLE ANALYSIS ON TELECOM
PESTLE ANALYSIS ON TELECOMPESTLE ANALYSIS ON TELECOM
PESTLE ANALYSIS ON TELECOM
 
Airtel vs Reliance jio
Airtel vs Reliance jio Airtel vs Reliance jio
Airtel vs Reliance jio
 
Marketing Communications of Coca -Cola
Marketing Communications of Coca -ColaMarketing Communications of Coca -Cola
Marketing Communications of Coca -Cola
 
Vodafone Company Presentation
Vodafone Company PresentationVodafone Company Presentation
Vodafone Company Presentation
 
Airtel vs Vodafone
Airtel vs VodafoneAirtel vs Vodafone
Airtel vs Vodafone
 
Indian Telecom Market Overview
Indian Telecom Market OverviewIndian Telecom Market Overview
Indian Telecom Market Overview
 
Survey on Mobile phone service providers
Survey on Mobile phone service providersSurvey on Mobile phone service providers
Survey on Mobile phone service providers
 
Egyptian Telecom Industry: SWOT Analysis
Egyptian Telecom Industry: SWOT Analysis  Egyptian Telecom Industry: SWOT Analysis
Egyptian Telecom Industry: SWOT Analysis
 
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM RanchiWinners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
Winners | RPG Blizzard Campus Expert 3.0 | Team Spartans | IIM Ranchi
 
Project on Vodafone Strategies
Project on Vodafone StrategiesProject on Vodafone Strategies
Project on Vodafone Strategies
 
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
 
Motorola
MotorolaMotorola
Motorola
 
The rise and fall rise of nokia
The rise and fall  rise of nokiaThe rise and fall  rise of nokia
The rise and fall rise of nokia
 
Case Study on Product Management (IIM Lucknow)
Case Study on Product Management (IIM Lucknow)Case Study on Product Management (IIM Lucknow)
Case Study on Product Management (IIM Lucknow)
 
Vodafone Case Study
Vodafone Case StudyVodafone Case Study
Vodafone Case Study
 
Vodafone presentation
Vodafone   presentationVodafone   presentation
Vodafone presentation
 
Vodafone KPIs
Vodafone KPIsVodafone KPIs
Vodafone KPIs
 
Vodafone Marketing Mix
Vodafone Marketing MixVodafone Marketing Mix
Vodafone Marketing Mix
 
Samsung ppt
Samsung pptSamsung ppt
Samsung ppt
 
STRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONESTRATEGIC MANAGEMENT ON VODAFONE
STRATEGIC MANAGEMENT ON VODAFONE
 

Viewers also liked

A project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafoneA project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafone
Projects Kart
 
Customer satisfaction at vodafone
Customer satisfaction at vodafoneCustomer satisfaction at vodafone
Customer satisfaction at vodafone
Kaushal Hirapara
 
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMVODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMKrishna Mishra
 
My project report (vodafone)
My project report (vodafone)My project report (vodafone)
My project report (vodafone)Prasad Nair
 
Study on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project reportStudy on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project report
Babasab Patil
 
A study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship managementA study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship management
alakunte
 
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTELSTUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
Ashish Gupta
 
mba project on vodafone
mba project on vodafonemba project on vodafone
mba project on vodafoneProjects Kart
 
A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...
Projects Kart
 
Ankur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood filmAnkur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood film
SYED SOHAIL
 
Overview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaignOverview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaign
SYED SOHAIL
 
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILLSummary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
SYED SOHAIL
 
Projekt za anglicky
Projekt za anglickyProjekt za anglicky
Projekt za anglicky
EveOfTales
 
พระสีวลี
พระสีวลีพระสีวลี
พระสีวลีkannika2264
 
Circular 019
Circular 019Circular 019
Circular 019hecsoler1
 
NTAds Overview
NTAds OverviewNTAds Overview
NTAds OverviewNTWeb
 
Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014
Vendemore [A Bisnode Company]
 
Use this one for presentation.keynote
Use this one for presentation.keynoteUse this one for presentation.keynote
Use this one for presentation.keynoteegb123
 
Cricket app
Cricket appCricket app
Cricket app
Thamizh U
 

Viewers also liked (20)

A project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafoneA project report of customer satisfaction survey on vodafone
A project report of customer satisfaction survey on vodafone
 
Customer satisfaction at vodafone
Customer satisfaction at vodafoneCustomer satisfaction at vodafone
Customer satisfaction at vodafone
 
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPMVODAFONE PROJECT BY KRISHNA MISHRA IIPM
VODAFONE PROJECT BY KRISHNA MISHRA IIPM
 
My project report (vodafone)
My project report (vodafone)My project report (vodafone)
My project report (vodafone)
 
Study on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project reportStudy on consumer behaviour @ vodafone project report
Study on consumer behaviour @ vodafone project report
 
A study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship managementA study on customer satisfaction, customer relationship management
A study on customer satisfaction, customer relationship management
 
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTELSTUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
STUDY OF CUSTOMER PREFERENCE TOWARDS AIRTEL
 
mba project on vodafone
mba project on vodafonemba project on vodafone
mba project on vodafone
 
A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...A project report on comparative analysis of marketing strategies of vodafone ...
A project report on comparative analysis of marketing strategies of vodafone ...
 
Ankur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood filmAnkur Arora Murder Case----Marketing of a bollywood film
Ankur Arora Murder Case----Marketing of a bollywood film
 
Overview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaignOverview of dove real beauty skecthes campaign
Overview of dove real beauty skecthes campaign
 
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILLSummary of ’THINK AND GROW RICH' by NAPOLEON HILL
Summary of ’THINK AND GROW RICH' by NAPOLEON HILL
 
Projekt za anglicky
Projekt za anglickyProjekt za anglicky
Projekt za anglicky
 
พระสีวลี
พระสีวลีพระสีวลี
พระสีวลี
 
Circular 019
Circular 019Circular 019
Circular 019
 
NTAds Overview
NTAds OverviewNTAds Overview
NTAds Overview
 
Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014Vendemore WorkShop - A more efficient content marketing 2014
Vendemore WorkShop - A more efficient content marketing 2014
 
Use this one for presentation.keynote
Use this one for presentation.keynoteUse this one for presentation.keynote
Use this one for presentation.keynote
 
Els filòsofs
Els filòsofsEls filòsofs
Els filòsofs
 
Cricket app
Cricket appCricket app
Cricket app
 

Similar to Vodafone Customer Satisfaction Survey

Reliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot cityReliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot city
chothaniabhay
 
Vodafone Ghana Reputation Study.
Vodafone Ghana  Reputation Study.Vodafone Ghana  Reputation Study.
Vodafone Ghana Reputation Study.
Nnanna Daniel II
 
watten reserach why its sale decline
watten reserach why its sale declinewatten reserach why its sale decline
watten reserach why its sale declineWahab Yunus
 
Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...
Dipti Ranjan Bhoi
 
Vodafone rural penetration_project
Vodafone rural penetration_projectVodafone rural penetration_project
Vodafone rural penetration_project
hussain bohra
 
Ankush Project report clg
Ankush Project report clgAnkush Project report clg
Ankush Project report clgAnkush Sinha
 
Telecom market research
Telecom market researchTelecom market research
Telecom market research
Kulothungan Colbert
 
Project On Data Card
Project On Data CardProject On Data Card
Project On Data Cardmonu kumar
 
9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx
mahendra naidu
 
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
Janak Secktoo
 
Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3
Jennifer Irene Guevara
 
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
TechSoup
 
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
DEEPAK J
 
Vodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysisVodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysis
Ahmed Fadl
 
Making agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centreMaking agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centre
Vizolution
 
How to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fansHow to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fans
Polcode
 
Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience BSP Media Group
 
Group07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptxGroup07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptx
CHANCHALPRIYA1
 
The Rise of Enterprise Mobility
The Rise of Enterprise MobilityThe Rise of Enterprise Mobility
The Rise of Enterprise Mobility
ICFAIEDGE
 

Similar to Vodafone Customer Satisfaction Survey (20)

Reliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot cityReliance communication wireless product (post paid) in Rajkot city
Reliance communication wireless product (post paid) in Rajkot city
 
Vodafone Ghana Reputation Study.
Vodafone Ghana  Reputation Study.Vodafone Ghana  Reputation Study.
Vodafone Ghana Reputation Study.
 
watten reserach why its sale decline
watten reserach why its sale declinewatten reserach why its sale decline
watten reserach why its sale decline
 
Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...Study the customer response towards vodafone enterprise products among small ...
Study the customer response towards vodafone enterprise products among small ...
 
Vodafone rural penetration_project
Vodafone rural penetration_projectVodafone rural penetration_project
Vodafone rural penetration_project
 
Techbridge Deck
Techbridge DeckTechbridge Deck
Techbridge Deck
 
Ankush Project report clg
Ankush Project report clgAnkush Project report clg
Ankush Project report clg
 
Telecom market research
Telecom market researchTelecom market research
Telecom market research
 
Project On Data Card
Project On Data CardProject On Data Card
Project On Data Card
 
9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx9 - PowerPoint Presentation.pptx
9 - PowerPoint Presentation.pptx
 
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
“A STUDY ONFACTORS REQUIRED TO ENHANCE THE EFFICIENCY AND SATISFACTION OF REL...
 
Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3Programmatic Marketing Part 3 of 3
Programmatic Marketing Part 3 of 3
 
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
How Nonprofits Are Using Digital Communications To Build The Future Of Progra...
 
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
AN EMPIRICAL STUDY ON RETAILERS SATISFACTION AND PERCEPTION TOWARDS VODAFONE ...
 
Vodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysisVodafone Egypt - strategic management analysis
Vodafone Egypt - strategic management analysis
 
Making agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centreMaking agents bionic: The evolution of the call centre
Making agents bionic: The evolution of the call centre
 
How to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fansHow to keep customers engaged to turn them into fans
How to keep customers engaged to turn them into fans
 
Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience Delivering the extended frictionless customer experience
Delivering the extended frictionless customer experience
 
Group07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptxGroup07_Vodafone Aastha.pptx
Group07_Vodafone Aastha.pptx
 
The Rise of Enterprise Mobility
The Rise of Enterprise MobilityThe Rise of Enterprise Mobility
The Rise of Enterprise Mobility
 

Recently uploaded

The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
Delapenabediema
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
EduSkills OECD
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
Celine George
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
SACHIN R KONDAGURI
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
Jean Carlos Nunes Paixão
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
Atul Kumar Singh
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Thiyagu K
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
vaibhavrinwa19
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
Levi Shapiro
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
MIRIAMSALINAS13
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
Tamralipta Mahavidyalaya
 
Polish students' mobility in the Czech Republic
Polish students' mobility in the Czech RepublicPolish students' mobility in the Czech Republic
Polish students' mobility in the Czech Republic
Anna Sz.
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
CarlosHernanMontoyab2
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
EverAndrsGuerraGuerr
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
Peter Windle
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
kaushalkr1407
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
Jisc
 

Recently uploaded (20)

The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
 
Model Attribute Check Company Auto Property
Model Attribute  Check Company Auto PropertyModel Attribute  Check Company Auto Property
Model Attribute Check Company Auto Property
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
Acetabularia Information For Class 9 .docx
Acetabularia Information For Class 9  .docxAcetabularia Information For Class 9  .docx
Acetabularia Information For Class 9 .docx
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
 
Polish students' mobility in the Czech Republic
Polish students' mobility in the Czech RepublicPolish students' mobility in the Czech Republic
Polish students' mobility in the Czech Republic
 
678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf678020731-Sumas-y-Restas-Para-Colorear.pdf
678020731-Sumas-y-Restas-Para-Colorear.pdf
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
Thesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.pptThesis Statement for students diagnonsed withADHD.ppt
Thesis Statement for students diagnonsed withADHD.ppt
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
 

Vodafone Customer Satisfaction Survey

  • 1. SURVEY ON VODAFONE CUSTOMER SATISFACTION By: SYED.SOHAIL Roll No: 87 Section: C To: FIRDAUS KHAN Associate Professor- Economics & Finance
  • 2. Objectives:  To know the level of satisfaction of customers towards Vodafone.  To know their expectations while using Vodafone network  To study and know their opinion about Vodafone Sample: Number of people the survey is conducted is 25.
  • 3.
  • 4.
  • 5. Difficulties Faced •Lack of time as the survey has to be completed within the given period. •No good response
  • 6. Recommendation:  Availability  Service  Free data download facility for first time users Features to match with 3G Tie up with laptop and Desktop
  • 7. Vodafone with the help of its correct marketing strategy & quality products & services at an affordable price is one of the world’s leading telecom companies with the customer base of over 250 million & the future plans & policies of Vodafone will help the company to achieve its target of adding 500 million by the end of 2020 Conclusion:
  • 8. Bibliography: SOURCES OF INFORMATION  Internet: www.google.com www.vodafone.co.uk www.vodafoneimages.com www.wikipedia.com Customers report