New Web 2.0 GUI IPv6 VMWare Performance Dashboard Multi Vendor Collectors Alcatel-Lucent and Genesys Collectors Enhancement MRs Platform Enhancements

1. VitalSuite 11.0 with Web 2.0 Workflow Mark Anthony, Perficient Dennis Borin, Perficient 1

2. About Perficient Perficient is a leading information technology consulting firm serving clients throughout North America. We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities.

3. New Web 2.0 GUI IPv6 VMWare Performance Dashboard Multi Vendor Collectors Alcatel-Lucent and Genesys Collectors Enhancement MRs Platform Enhancements What we will discuss today

5. “Sticky” Domain selection, Autofilter for resource type or domain pulldown lists

7. Show / Hide data easily

9. Quickly find the data of interest

11. GUI – Heat Charts Mouse over to show resource counts Click to drill down to detail report

12. GUI – Network->Operations Powerful individual table controls for each resource type Drag & Drop columns to change display order Show/Hide individual KPIs

13. GUI – Detail Graphs Click to Zoom or slide time scale Mouse over to show exact values and time Click to Show/Hide KPIs

14. GUI – Network->Devices Page Drill Down to Device Details

15. GUI – Operations Filters Specify Filters on one or more fields

16. GUI - Reports

17. GUI - VitalFlow

18. GUI - Workflow Domain name is now “sticky” across multiple GUI pages Navigate directly to low level GUI page Autofilter matches your typed characters to quickly filter specific resource types or domain names Quickly access saved searches

19. GUI – Search Button Automatically performs 3 different search types Autofilter quickly matches as you type more characters Search for a Device IP address Search for a Device Name Search for a GUI Page within VitalSuite

21. Custom Reporting via VitalART

23. Autodiscovery of IPv4 and IPv6 devices

26. IPv6 Device Discovery Specify IPv6 Address and Range

27. Hybrid IPv4/IPv6 Networks VitalSuite VitalART VitalNet VitalRealtime VitalFlow Deploy VitalSuite R11.0 on dual-stack servers to monitor Hybrid IPv4/IPv6 networks

28. VMWare Performance Dashboard VMWare ESXi Hosts – click to drill down to an individual host and its VM instances

30. CPU Time

31. CPU Utilization

32. Memory UsageServer Connectivity - Messages, Bytes, Compression EdgeServer CIFS – Requests, Sessions, Bytes, Files EdgeServer Cache - Util Policy – pkts, bytes, sessions VPN – packets, bytes IfFlow – packets, bytes Host Host interface VM VM CPU VM Disk VM Network MPLS LSP Forwarding Process LDP Forwarding Services Proc Unit Ethernet MAC Security Interface Extensions Interface

35. Invite, Register, Bye

36. OK or Error responses

37. Transmitted Messages (avg, peak rate)

39. Peak/Avg/Total Call in Queue

40. Peak/Avg Call Cleared

41. Peak/Avg/Total Call Entered

42. Peak/Avg Call Answered

43. Pct Call In Queue

44. Pct Call Abandoned

45. Pct Call Cleared

46. Pct Call AnsweredGUI Displays, Reports, Alarms VitalNet Genesys Server Genesys Server SDK interface Genesys Server Genesys Stats Server

48. via message collection module on SIP server

49. Bulk data transferred periodically via FTP server

50. Message Counts by type:

51. Requests:

52. Invite, ACK, Register, Subscribe, BYE, etc.

53. Responses:

54. 100 Trying, 200 OK, 400 Error, etc.GUI Displays, Reports, Alarms VitalNet Genesys SIP Server FTP pull VitalNet SIP Collector SIP Messages FTP push FTP Server

56. New VitalAgent Expert Module to monitor SIP transaction types (Register, Call Setup, Bye, etc.)

57. Report SIP transaction response stats to VitalApps (Transaction Count, Response Time)VitalApps GUI Displays and Reports Agent upload User Desktop VitalAgent SIP Server SIP Expert Module SIP Transactions

59. Avg, Peak Notifies

60. Avg, Peak Requests

61. Avg, Peak xfer failures

62. Avg, Peak Requests received

63. Avg, Peak query success

64. Avg, Peak referrals, recursion, duplicates

65. Avg, Peak errorsGUI Displays, Reports, Alarms VitalNet Note: autodiscovery of these QIP resource types may require special scripts depending on VitalQIP server configuration. Contact ALU customer support for further info. SNMP VitalQIP Server

67. Show QoS bandwidth allocation per class

68. Ebc0020764 / 1-2827213

69. ebca009468

70. Show classmap name in reference data

71. Ebc0021702 / 1-2160262

72. Show utilization > 100%

73. ebca010109

74. Detail graphs will now show 34 days of hourly data

75. Ebc010113 / 1-2851227

76. Allow selected users to access “investigate” tools

77. Ebca010975 / 1-3433516

78. Enhance page sorting

79. Ebca010082 / 1-3118242

80. Improved query performance

81. Ebc0020917 / 1-1862946

84. Java JRE 1.6.0_26

85. Jasper Reports 3.7.6 (VitalART)

87. Q&A - Today’s Panelists Please ask your questions by typing in the chat window Dennis Borin Senior Architect Perficient Mark Anthony Director, IP Competency Center Perficient Chris Pyne Manager, Business Development Perficient Jim Reiley Manager, Business Development Perficient 29

88. Thank You for Attending Today’s Webinar For more information about VitalSuite solutions, please contact your Perficient or Alcatel-Lucent account executive. To receive a copy of the slides or a link to the recorded session, please send an email request to kathy.gogan@alcatel-lucent.com 30

89. Thank You twitter.com/ALUEnterprise facebook.com/ALUEnterprise youtube.com/user/AlcatelLucentCorp