The document presents an overview of ThousandEyes and its role in performance management, focusing on the evolution of enterprise networks over the last decade. It highlights the challenges faced in network performance management, including visibility gaps and reliance on external parties, and introduces solutions like deep path analysis for better troubleshooting. The document also mentions the InteropNet event, showcasing how ThousandEyes monitors various network aspects to enhance application performance.

1. Visualizing the Path of
InteropNet and Beyond
Nick Kephart
Director of Product Marketing

2. 1
1. Intro to ThousandEyes and Performance Management
2. A View into InteropNet
3. Demo
The Rundown

3. 2
Founded: 2010
Team: UCLA CS PhDs
HQ: San Francisco CA
Investors: Sequoia Capital
First, A Bit About ThousandEyes
Twitter presents how they
use ThousandEyes while
on stage at Structure 2013
Our Background Making a Splash

4. 3
The Enterprise Network 10 Years Ago
Chicago, IL
Email
San Jose,
CA
Hong Kong
London, UK CRM
ITSM
Payroll
Branch
Offices
Data
Center
Corporate
Backbone

5. 4
The Enterprise Network Today
Branch Offices SaaS ProviderPublic Internet
Chicago, IL
San Jose,
CA
Hong Kong
London, UK
Email
CRM
ITSM
Payroll
Payroll
Payroll
ITSM
ITSM
Email
Email

6. 5
Breaking the Boundaries of Performance Mgmt
Enterprise Internet SaaS Provider
Data
CenterBranch
Office
Three Problems
Neither party sees the entire network
Disconnect between application and network performance
Reliance on parties outside of the organization to fix problems
1
2
3

7. 6
See the entire picture,
hop-by-hop, across all
networks
Three Foundational Technologies
Collaborate with
providers to resolve
problems faster
Deep Path
Analysis
Interactive
Sharing
Correlate app
performance with
infrastructure issues
X-Layer
Enterprise
Cloud App

8. 7
Using ThousandEyes
Enterprise Internet Cloud App
Private Agent
Public Agent

9. 8
Some of Our Customers

10. 9
• Volunteer-run
• Built from scratch each year
• Expo, Conference Sessions, Wireless
InteropNet

11. 10
• Registration app
• Website and mobile app
• Used by vendors
– Salesforce
– SaaS Products
• Used by attendees
– Email
– VPN
– Social Media
What We’re Monitoring
• DNS
• Routing - BGP
• Packet loss
• Latency
• Bandwidth
Apps on InteropNet Network Health

12. 11
Path of InteropNet : Inside-Out
Show Floor
SF Data Center
LV Data Center
Show Floor
Show Floor CenturyLink
(Qwest)
Cisco Edge
Router
Avaya and
Cisco Switches

13. Demos

14. It’s time to see the entire picture.
Booth #2355