This document discusses monitoring virtual teams and the various aspects involved. It covers virtual team concepts, modes of communication for virtual teams, levels of monitoring from scope to goals and targets, mechanisms for monitoring virtual teams including meetings and reports, and tools that can be used for virtual management. It also addresses stakeholders in virtual teams and explores processes for monitoring virtual work performance.

1. Virtual Team Monitoring Perspective

2. Teamwork is NOT just about getting the work done. 2 It’s about the PEOPLE doing the work.

3. Sequence Virtual Team Concept? Monitoring. Monitoring Levels. Virtual Monitoring Paradigm Modes of Communication Mechanism of Monitoring in Virtual Teams Tools of Virtual Management (Email,ERP,CRM,Shared Databases,Clarify) Case Studies Hurdles

4. Virtual Team Concept A virtual Team also known as a Geographically Dispersed Team (GTD) - is a Group of Individuals who work across times , space & organizational boundaries with Links strengthen by webs of Communication Technology. Source : Wikipedia.org

5. Connecting through Technology

6. Benefits of Virtual Teams for Organizations Greater flexibility Saves time and costs Increases communication and learning across organization Encourages appreciation of diversity 13

7. 6 Modes of Working with Groups Same Time Different Time Same Place Different Place Source: Boundaryless Facilitation Traditional face-to-face meeting environment with or without technology Team members communicate asynchronously using technology Team members communicate asynchronously using technology Participants join scheduled synchronous meetings with help of technology

8. Monitoring Compare what is happening with what was planned.

9. Monitoring Levels Level 1 Scope Level 2 Team Level 3 SOP Level 4 Setting up Parameters Level 5 Goals and Targets

10. Scope SOP Team Defining Parameters Goals and Targets VIRTUAL PARADIGM OF MONITORING STAKEHOLDERS VIRTUAL TEAMS Board of DirectorsVPs and BDsHuman Resource Operations Managers Supervisors & Team Leads STAKEHOLDERS VIRTUAL TEAMS Project Execution Team

11. Mechanisms of Monitoring in Virtual teams Monitoring Visits at project Sites Meetings with Project Partners and Stakeholders Daily & Weekly Status Reports Monthly Status Reports Informal Meetings

12. Video Conferencing Audio Conferencing Emails Voice Mails Remote Desktop Sharing Shared Database Face to Face Fax 9 Modes of Communication

13. Exploration of Monitoring Processes Sophisticated Dashboard System Visits from the Head Office Individual Calendar Task Performance Monitoring Replicated Team Hierarchy 11

14. Exploration of Monitoring Processes- cont ... Risk Management Win-Win Model (SNL Case Study) Major tasks assignment from Headquarter Status Meetings (LMKR) Agile System (LMKR) 11

15. Percentage of work done through virtual teaming 12

16. Mechanism used to Monitor Work Performance in Virtual Team 12

17. Remote Locations Increment in Virtual Team 12

18. Technological Dependancies in Virtual Team 12

19. Virtual Teamwork Formula 30 percent technology And 70 percent people = 100 % success 7

20. THANK YOU Questions and Answers