This document discusses the problems faced by virtual teams and proposes a diagnostic tool to measure and improve virtual engagement. Some key points: - 40% of virtual teams are underperforming and 1 in 3 executives say they are poorly managed - 56% of poorly managed virtual teams experience misunderstandings due to cultural/language differences - A diagnostic tool is proposed to measure engagement, efficiency, interpersonal relationships on teams, and address issues from diversity - The tool would analyze relationships between team members and their work/organization