This document discusses integrated marketing communications (IMC) and the process of developing effective communication strategies. It covers: 1. The key aspects of IMC including coordinating all promotional activities across the marketing communications mix. 2. The steps to developing effective communication, which are identifying the target audience, determining objectives, designing the message, choosing media, selecting the message source, and collecting feedback. 3. Additional details on setting promotional budgets, promotion mix strategies including push and pull approaches, and the product life cycle.