Victoria VandenBrook has over 20 years of experience implementing and supporting PeopleSoft systems. She has held roles such as Vice President of Business Solutions where she led implementations of PeopleSoft across 20 countries, and Director of Business Solutions where she managed a global team supporting a highly customized PeopleSoft environment. Her areas of expertise include system implementations, requirements gathering, testing, training, and project management.

1. VICTORIA VANDENBROOK
2755 FOX FIRE COURT, CLEARWATER, FL 33761
813.335.4520
VICTORIA.VANDENBROOK@GMAIL.COM
AREAS OF EXPERTISE
 SystemImplementations
 Functional andBusinessRequirements
 Upgrades
 TestingandTraining
 ProjectManagement
 SQL/Query writingandanalysis
PROFESSIONAL EXPERIENCE
EdelmanPublic Relations Chicago,IL March 2011 to June 2020
Edelman is a globalcommunications firm that partners withbusinessesto evolve, promote and protect their brands and reputations.
PeopleSoft9.0AccountsPayable,AccountsReceivable,AssetManagement,Billing,Contracts,Time andExpenses,
General Ledger,ProjectCosting,Purchasing,Resource Management –Highlycustomizedenvironment
July 2015 to June 2020: Vice-President, Business Solutions
Fulfilledacritical leadershiprolesupportingexistingbusinessunitswhile implementingthe firm’sERPsolutionacross
theirglobal networkof officesoutsideNorthAmerica,includingseveral countriesinEurope,Asia,Africa,Australiaand
SouthAmerica. Many of the locations hadtheirowndisparate accountingsystems,whichuntil convertedtoPeopleSoft,
usedmanual Excel reportingtemplatestosupportglobal consolidationsinHFM(HyperionFinancial Management).Once
the projectwas completed,20countrieswere fullyconfiguredandoperational onall modules,withanotherhandful
usingcore General LedgerandTime functionality.
 For all newmarketsimplemented,focusedonmeetinglocal statutoryrequirements,andidentified the change
managementaspectsthe implementationswouldbring,includingintroducingaSharedServicessupportmodel.
Identifiedall necessarycustomizationstosupporttaxationandinvoicing,alongwithimplementingcountry
specificACH/EFTpaymentprocessingwithglobal bankingpartners. Taxation/VATrequirementsoftenrequired
eitherbolt-oncustomizationsorintegrations withexternal applicationstosupportcomplexlocal filing
requirements(Mexico,Spain,China). Coordinatedconversioneffortsfromlegacyaccountingsystemsand
ownedreconciliationof all converteditemsandhistorical General Ledgerbalances.
 Orchestratedthe logisticsrelatedtocreationof new legal entitiesandall statutorytaxationandbanking
changes,suchas supportingthe 2018 change inthe UnitedArab Emirates(UAE) fromnon-taxable totaxable
entities.
 Implementedarobustresource planningmethodologyusingthe Smartsheetsoftware,pavingthe wayforthe
implementationof the PMOwithinthe organization andreducingbreak-fixesby75%.
 Workedclosedwith datawarehouse andbusinessintelligence teamsto enablemeaningful andfocusedanalysis
and reportingdriving bothexternal clientgrowthandinternal compensation.
March 2011 to July 2015: Director, Business Solutions
Orchestrated the vision,strategy,andexecutionof the PeopleSoftFSCMapplication,advancingfromaninitial roleasa
consultanttoa full-time employee in2011. Coordinatedproductionsupportandenhancementswithaglobally
dispersedteamwhichincludedon-site membersinChicagoandLondon,aswell asan offshore partnerlocatedin
Hyderabad,India. Successfullymanagedthe creationof detailedFunctional requirements,testplans,technical
transitions,technicalunittestingreview, qualityassurance anduser-acceptance testingof all enhancementsand
bug/fixes.

2. VictoriaVandenBrook(continued)
 Resolvedbalance sheetaccountdifferencesintroducedbythe ESA ProjectCosting/Contractsmodel of
accounting.
 Enabledadjustmentsandbalance transferswithinthe deliveredContractsPrepaidfunctionality andsupported
several PCPricingenhancementstosupportpricingincontractinsteadof businessunitcurrency.
 Integral teammemberinstandingup SharedServicescentersinthe UK,Indiaand China while implementingthe
Onbase imagingsolution.
CedarCrestone Alpharetta,GA Oct 2007 to March 2011
CedarCrestone wasa member of the Oracle PartnerNetwork specializing inPeopleSoft, BusinessAnalytics andPlanning services
June 2008 to March 2011: GL Reporting Lead and Functional Consultant – Client Edelman
Initially contractedonan8-weekassignmentto serve as the month-endclosingcoordinatorandGeneral Ledger
reportingleadinthe re-implementationof PeopleSoft7.5to 9.0 of the Billing,AccountsReceivable,AccountsPayable,
Expenses,Project,ContractsandGeneral Ledgermodules,whichthenextendedintoamuch largerrole throughoutthe
projectincludingPost-Productionsupport.
 Identifiedmonth-endclosingstepsanddependencies,baseduponTime andExpenseentryandapprovals,for
each of the Financialsmodules.Createdreconciliationqueriesandchecklists toensure thatall necessary
accountingand cross-moduleentrieswere generatedandpostedappropriatelyandledthe testingeffortduring
the systemandintegrationtestingof the month-endclosingandreportingprocess.
 Createddetailedfunctional and technical specificationstotrackthe balancesinthe workinprogress,unbilled
accounts receivableandclientdepositsaccountsbetweenthe variousmodules,assistingwith clientexposure
reportingandcreatingactionitemsforthe firm’sinternal clientteams.
 Stoodup an in-house businessanalystteamasthe consultantteamdwindled,implementingproductionsupport
procedureswhile helpingthe firmtransitiontoanoffshore supportmodel.
 Supported2 cyclesof large bundle packagesbeingapplied,workingcloselywiththe technicalteamto retrofit
customizationsandassessimpacttobusinessprocess,withafocuson the Billing,AccountsReceivableand
Contracts modules.
November 2007 to May 2008: Functional Lead – Client Ferrellgas
Creditedwith leadingthe functional aspectsinthe upgrade fromPeopleSoft8.0to 8.9 of the BillingandAccounts
Receivablemodules,inconjunctionwithare-implementationof PeopleSoft8.9CRM.
 Conductedfit/gapsessionsandfunctionalitydemonstrationsonseveralnew deliveredenhancements,including
overdue chargesandauto-matching.
 Authoredbusinessrequirementsforthe re-applicationof several majorcustomizations,includingchangestothe
logicof paymentpredictorandcustomercredithold functionality.
 Createdandmaintainedprojectplanstoleadfunctionalandtechnical teamsthroughtechnical designs,
development, andsystemtestplans.
 Coordinateddefecttracking,prioritizationandresolutionof bothFinancialsandCRMintegrationissues.
Kforce Professional Staffing Tampa, FL May 1996 to October2007
Kforce is a professional staffing agencythat providesstrategic partnership inthe areasof TechnologyandFinance staffing
PeopleSoft6.0, 7.52, 7.53, 8.4, 8.9 AccountsPayable,AccountsReceivable,Billing,Time andExpenses,General Ledger,
Pay/Bill
 SeniorFunctional Analyst – ImplementedPeopleSoftPay/Bill8.9. Authoredbusinessandtechnical
requirementsforseveral initiativesincludingbillingadjustmentsandprocessing,purchase ordertracking,
accounts receivablereporting,reconciliations,revenueandgrossprofitreporting,commissionsdatafeedand

3. VictoriaVandenBrook(continued)
module integration. Coordinatedwithconsultingpartnersinthe configurationandtestingof functional setupof
PeopleSoftBilling,AccountsReceivable,Pay/Bill,ProjectCostingandContractsmodules.Testedall deliveredand
customizedbillingprocesses.Constructeduseracceptance testscriptsforBillingandAccountsReceivable.
 Functional Analyst -Executedfunctional taskinthe upgrade from PeopleSoft8.4to 8.9. Conductedfit/gap
sessionsandcreatedbusinessprocessmatrix documentsforexistingfunctionality. Performedasecurityanalysis
and translateditintothe necessaryprofiles,rolesandpermissionlist required.ConfiguredPortal forall
necessarysecuritychanges.Configuredsetupfornew expense sheetapproval process.Wrote businessand
technical requirementstoupgrade all currentcustomizations.Aidedinuseracceptance testingandissue
resolution.
 FinancialsDeveloper- Technical teammemberduringupgrade fromPeopleSoft7.53 to8.4. Reviewed compare
reportsto identifyall currentcustomizations.UpgradedcustomSQRreportsandprocessesasnecessary,aswell
as performedperformancetuningandtestingwhileworkingcloselywithDBA teamtoidentifyandresolveissues
where necessary.Thisincludeda50% performance increase inthe BillingInterface processandstreamlinedthe
functionsof paymentapplication(paymentpredictorandreceivablesupdate). Providedtechnical production
supportwhichspannedtroubleshootingvariousapplications,includingcustomfrontendandtimecardentry
products. Coordinatedinstallationof Vertex taxingsolution andcreated customtax solutionforstaffing
requirementsinthe State of Pennsylvania,whichrequiredtaxationongrossprofitinsteadof grossextended
amount. Alsoassisted inupgradedfromPeopleSoft6.0Informix toPeopleSoft7.52 Oracle,addressingcoding
for platformchangesincustomSQR processes.
 BusinessAnalyst – ImplementedPeopleSoft6.0. Conductedfit/gapanalysisof legacyapplicationtoPeopleSoft
functionalityforBillingandAccountsReceivable modulesandcompletedall necessaryconfiguration. Compiled
trainingmanualsandledclassroomtrainingforall impactedareas.Testedanddocumentedall patchesand
requiredfixesassociatedtoapplicationissues. SupportedseveralacquisitionsandledAccountsReceivable
conversionteamthroughadual systemsphase forseven-monthperiod,includingfour-personremoteteamon
legacysystem. Implementedlockbox processingandactedas liaisonbetweenbankingcenterastransitionwas
made frommanual depositentrytoautomatedprocessing.
EDUCATION
Hillsborough Community College – Associates of Arts
TECHNICAL SKILLS
PeopleSoftApplications: AccountsPayable,AccountsReceivable,AssetManagement,Billing,Contracts,
Expenses, GeneralLedger,Pay/Bill,ProjectCosting,Value AddedTax
PeopleTools: ApplicationDesigner,SQR,ApplicationEngine,Query
ReportingTools: PS/Query,Crystal Reports
Applications: Smartsheet,Onbase,Word,Excel,MSProjects, Vertex