1. DANNY WAHL
281 LarkshyreTrail LawrencevilleGA Phone: (678) 587-8318 danny.wahl@gmail.com
BUSINESS SOLUTIONS MANAGER
Experienced Project and People Manager / Business Systems Solutions Expert
Highly motivated, customer service oriented professional, with 20 years of experience in the analysis, design, implementation and
supportof software-based business solutions. Seekinga management position where I will lead and contribute to the process
analysis, design and implementation of business solutions, both internally and for customers.
Key Skills
Department Management
Project Management
Business Analysis
System Integration Planning and Implementation
Certified Accounting and Business Management Systems
Consultant
IT Business Process/Systems Analyst
SQL DBA, Data Warehousing, Data Analysis, Application
Development
Reporting Specialist - Crystal Reports, FRx
Certified Trainer - Multiple Applications
IT Infrastructure
Entrepreneurship
Professional Summary
Business
Solutions:
DepartmentLeadership; ProjectManagement; Business Analysis; GridstreamSolutions (AMI,MDM,CIS);
Sage ERP (MAS 500,MAS 90,MAS200,BusinessWorks); CRM(SalesLogix,ACT!); GeneralAccounting
Solutions
Technologies: AMI Networks; SQL; Oracle; ReportingTools (CrystalReports,FRX); Server management;Backup
Solutions; Data CenterandRemote Support; DocumentManagement
Systems: Windows (all); AS/400; Networking (LANs,WANs,VPNs,Routers,Firewalls,TCP/IP); Unix-Based
Systems
Industries: Utility; Accounting; Distribution; Manufacturing; InformationTechnology; Military;Retail; Inventory
Management
Education: BA - Computer InformationSystems from GAState University,2000
Certification: PMP (Pending); MAS500 ERP; SageX3 ERP; SageConsultant
Awards: Employee of the year twice at Jacada,Employee of the month andquarter at Software Link,IBBSolutions
and HC Brill
Business Solutions Experience
Landis+Gyr
Landis+Gyr is the leading globalproviderof integratedenergy management products tailoredtoenergy companyneeds andunique in its ability to
deliver true end-to-endadvanced metering solutions.
Manager,Solutions Implementation,October 14 – Present
Directly responsible for a team of13+TechnicalImplementation Managers.
Owner of implementations of both software and hardwaredeployments of systems and solutions forcustomer base of Utility Providers
domestically and globally.
TechnicalImplementationManager,April12 – September 14
Recently tookover a 50,000 Meterpilot project that has been struggling with meeting expectations andgoals andhavemanaged it tothe
point where the customer is ready tosign-offandcontinueimplementing a potentialthirty million in revenueover the next severalyears.
Managing allaspects oftechnicalimplementationfrom the meter toexternalsystems.
Maintaining customerrelationships for multiplehigh-profileaccounts.
Acting program manager for threeaccounts. Responsiblefor overallsuccess of project,budgets,deliveriesandassignedresources.
Acting as manager of implementationservices department asneeded whilethecurrentmanager travels.
2. 281 LarkshyreTrail LawrencevilleGA Phone: (678) 587-8318 danny.wahl@gmail.com
Business andIntegrationAnalyst,March11 – March12
Served as a partof theteam dedicated toimplementing Command Center AMIsystems for utility companies. Responsible forintegration
implementationandsupport for atleast five customers andmultiple vendors.
Daily activities includebut are not limitedtobusiness process discovery and documentation,technicalimplementation of integration
packages and methodologies,customer andinternaltraining.
Directly involved with multiplecustomer contacts atvarious levels within the organization.Advancedcommunication techniques are
required in ordertomaintain a goodworking relationshipandtomake the customerawareof L+G's unwavering dedicationtosupport.
SoftwareLink BusinessAnalyst /LeadConsultant,June07– Feb11
Software Link is a leading reseller of Sage ERP and CRM solutions. Function as lead consultant and project manager for Tier 1-2 Financial
Accounting ERP systems from Sage Software (MAS500 and X3).
Played key role in 18monthAccounting ERP implementationfor a onebillion dollar distributioncompany. Led the integrationanddata
conversion teams through multipleroundsof testing and throughthe go-live. Able toworkwith alllevels of anorganization inorderto
design,developanddeliver the best possiblebusiness solution.
Designed andimplemented a complex integrationbetween MAS 500ERP and a 20 year old,homegrowninvestment transaction tracking
system for one of the largestprivatelyheldbrokerage firms in the country.
Leader of support teams for MAS500 customer base (~100 Active Customers). Able to manage support calls from customers
throughout the country while prioritizing ongoing implementation and integration projects.
Responsible for all customer reporting needs for the MAS500 product line and for anyone using FRx Financial reporting software.
Able to liaise between accounting departments,Managers and technical departments todefine,develop and deliver functional
business reports and real-time queries.
Recently completed a full company conversion for a large manufacturing company in the housing industry. After a sale due to
bankruptcy,a fullcompany snapshot and data conversion was implemented to allow for a complete history and a working
transaction ready system complete with starting inventory and open AR and AP transactions. The project was planned for 6
months and managed in order to keep customer downtime to less than 1 day.
RTM Services Partner,January 07– June07
IT division providedsolution services tosmallbusinesses in the localarea. Created and ran this divisionuntil offereda full-timepositionwith
Software Linkafterseveralsuccessfulconsulting engagements.
WorkedwithSoftware Link asa contractedconsultant onMAS500 implementationsandcustomer supportprojects for 6 months.
ProvidedITandbusinesssolutionservicestosmallbusinessesinthe MetroAtlanta area.
Developedtime,expenseand business managementtracking systemsto support a small business.
IBB Solutions Director ITServices,June04 – December 06
IBBSolutions focuses on providing IT relatedbusiness solutions including IT management and document management solutions. Functionedas the
Director for IBBsolutions as wellasfor their largest customer.
DesignedandmaintainedIT department for smallsoftware andservices organization.
Led 3 direct reports inallaspects ofdailyIT operations andcomplicated technologyinitiatives to support the primarybusiness function.
Maintainedcustomer relationships.
Managedsoftware QA and development.
Controlledpurchasing, budget and inventory for the IT department of IBBSolutions andcustomer
Developedproject plans and management update initiatives.
Hands-onmanagement of all aspects of the IT department.
Jacada, Inc IT Applications Manager / SQL DBA, Jan 01 – May 04
Jacada is a software provider servicing global customers. In charge of supporting and enhancing allinternalapplications an d the user-base.
Supported and enhanced allinternal applications for North American offices.
Upgrade of CRM package to web-based version including back-end and tier-structure changes.
Worked with executive team to improve efficiencies through new and existing software solutions.
Trained and directed management and personnel on the operation of all internal applications.
Responsible for allreporting needs,including web-basedreporting and robust data analysissolutions.
3. 281 LarkshyreTrail LawrencevilleGA Phone: (678) 587-8318 danny.wahl@gmail.com
HC Brill Computer SystemsAnalyst / ApplicationSupport,May95 – Dec 00
HC Brillis a product manufacturer of bakedgoodsanddistributestocustomers allover the countryandabroad. Held severalpositions here andis
where I broke intotheInformation Technology arena. I alsoobtaineda keenunderstanding ofmanufacturing and distribution processes whichI
have used throughout my career.
Organized and led all database related corporate projects.
Designed and administered multiple SQL servers and applications.
Supported and trained personnelon new and current software packages.
Assisted in upgrade of main accounting/ERP package for Y2K compliance.
Maintained vendor relations with all application providers.
Worked with management from every department to develop application solutions.