1. IF THIS IS THE WAY YOU DEFINE HCM, WE NEED TO TALK
2. Let’s start a different
conversation about what
Human Capital Management
can mean.
Some mid-market HR systems come without real expertise in human capital
management. Others substitute partnerships for actual integration. And some
simply put an attractive user interface over a cobbled-together set of legacy
solutions. That can mean higher risk, greater complexity, and lower productivity.
But Paychex Flex Enterprise delivers one of the most comprehensive mobile
and cloud-based technology suites available – built around a single source
of real-time employee data, backed by more than 40 years of stability and
innovation, and supported by our unique service model.
Welcome to true integration. True flexibility.
Truly human, human capital management
SM
.
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3. The Solution Built for Your World
At a time when the very definition of work is
changing, some things remain constant – like the
pressures mid-sized businesses like yours face.
Internal challenges such as recruiting and retention,
performance, and productivity. And external forces
too, from payroll and pressures to benefit costs and,
of course, your competition.
Human capital management has quickly become
key for responding to these pressures. But current
HCM solutions for managing these challenges often
fall short.
You’re left limping along with
legacy systems that have
been cobbled together on the
back end, often repackaged
as “new” – when the only
thing new about them is a
snazzy interface – and you’re
slowed down making manual
workarounds.
Other HCM solutions rely on
their third-party “powered” solutions (a fancy phrase
for multi-company products), tapping into multiple
databases, supported by siloed processes with
“experts” who only know part of the system.
The result is wasted time and lower productivity
from your employees. And with multiple records to
access and reduced visibility across systems,
the risk for inaccuracy increases.
Gain Power and Control Over Your
Workforce Data
• Reduced admin time
• Controlled labor costs
• Mitigated compliance risk
• More productive workforce
• Better business performance
• Ability to meet pressures head-on
and succeed
54
spent
re-entering data
HR time spent
on admin
12%
29%
(Paychex survey of HR
professionals @ SHRM
2015 Annual Conference &
Exposition)
All while HR adds more value to
your business.
A Single Source from END to End
Paychex Flex Enterprise delivers a
comprehensive, end-to-end technology suite
that puts people – your people – at its core.
Built on a single platform, using a single
data profile for each employee that serves
as the master source for all transactions,
Paychex Flex ensures real-time
accuracy across every one of its robust,
customizable applications. It’s all backed
by more than 40 years of Paychex stability
and innovation – including nearly 20 years
in the mid-market space – and supported by
our unrivaled, flexible service model that can
grow and change with your business.
truly human,
human capital management
4. Support for Today’s Needs and Tomorrow’s Plans
Across your entire organization – and across the lifecycle of every employee – Paychex Flex Enterprise
provides a modular, end-to-end platform for taking a new level of control over your workforce data. As your
business needs change, Paychex Flex will change with you, with configurable options supported by expert,
flexible service.
hR information
systems (HRIS)
Create workflows
to delegate tasks
Manage custom
employee, company, and
compliance documents
electronically
Provide a total
compensation summary
Administer self, peer,
and manager
performance reviews
Maintain a
training curriculum
Hiring &
Onboarding
Achieve a seamless and
paperless experience
Submit pre-employment
and background
screenings
Engage new hires with
custom communications
Collect Form I-9,
Form W-4, state tax
forms, direct deposit, and
acknowledgments
Benefits
Administration
Allow easier benefit setup
for new employees
Get automatic deduction
updates
Possess powerful rules
engine for determining
plan eligibility
Enjoy connections to
major benefit carriers
Get help with Affordable
Care Act compliance
Time &
Attendance
Choose from flexible
punch options, including
touch-screen HID and
biometric clocks, tablet
kiosk software, Web, and
punch
Manage time-off requests
Manage employee time
with Visual Scheduler
Payroll
Administration
Choose from traditional
paper checks, direct
deposit, or a flexible
debit card for employees
Enter hours through
a custom grid entry,
imported spreadsheet,
or mobile app
Administer check stubs,
and Forms W-2 and 1099
Pay and file federal,
state, and local taxes
in compliance with
changing laws
Reconcile checks
Retirement
Services
View plan documents,
investments and
performance, billing,
compliance test results,
and more
Run real-time reports
for employee census,
eligibility, and participant
activity
Provide participant
enrollment and account
management
Allow access for financial
advisor
Robust Reporting Options
Paychex Flex helps you drive informed
business decisions with more than 150
flexible, pre-built standard – plus fully
customizable and configurable – reports
and dashboards, fueled by real-time
data, designed to support the diverse
reporting needs of your organization.
Connecting to Your Mobile Life
The lines between business and personal
applications are blurring. People expect
to have an easy user experience. Whether
on a desktop or using our mobile app,
you and your employees have access from
virtually anywhere.
Employee Self Service/Portal
Employees can conveniently check retirement
balances, update allocations, and punch in and
out to record their time and attendance. They also
have access through any browser or free apps
for Apple®
and Android™
devices to make profile
updates; enroll in, view, and update benefits;
access policies, procedures, and employee
documents; and view paystubs.
online HR Library
Keep current with continually updated
online seminars on relevant topics,
such as Health Care Reform. Users can
search and compare employment laws
by state, benchmark salaries, and access
a job description library.
76
Apple, the Apple logo, and iPad are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a
servicemark of Apple Inc. Android is a trademark of Google Inc.
Recruiting &
Applicant Tracking
Create and approve
job openings
Publish job openings to
career site(s), job boards,
and social media
Qualify and rank
job applicants
Gain feedback and
schedule interviews
Drive the hiring process
Health Insurance
Management
View account information,
eligibility, and current plan
rates and quotes
Access documents, forms,
and reports
Send required action
notifications to employees
Allow employees to view
plan, dependent, and
beneficiary information
Give employees the ability
to enroll or submit a
qualifying event
E N T E R P R I S E
5. Relationship
Manager
Dedicated
Service Center
Multi-Product
Service Center
Self
Service
24 / 724 / 7 8 - 5 8 - 5
Online knowledge base
and ticketing system
providing basic answers
and support;
available 24/7.
Phone, chat, and social
media support when you
need it; available 24/7.
A dedicated service team
for larger, multi-product
clients; available during
business hours in each
time zone.
50+ employees
with Paychex Flex
500+ employees with
Paychex Flex
A dedicated, senior-level
rep who consults and
visits with you; available
during business hours in
each time zone.
PAYCHEX FLEX SUPPORT PAYCHEX FLEX PLUS
8 - 5
Payroll
Specialist
24h
24h
@
WITH ACCESS TO
@
WITH ACCESS TO
Dedicated specialist in
payroll, familiar with your
business; available during
business hours in each
time zone.
WITH ACCESS TO
A Fusion of Service and Technology
Paychex Flex Enterprise is the best of both worlds; it’s a robust application
built around people – your workforce and our support teams – and designed
to be as powerful as it is flexible. And while its user-friendly design greatly
reduces the chances you’ll even need service, should you ever want
assistance, you’ll have it how, when, and where you want it.
FAST, ACCURATE IMPLEMENTATION
We know that change can be as much of a challenge as an opportunity. That’s
why Paychex makes the transition easy for you. Your implementation is fast,
accurate, and truly turnkey. Personalized training options are available to you and
your employees. And options can be added or even turned off as your business
grows and changes.
service that has you covered
Paychex has been delivering industry-
leading service for decades. We are
your proactive partner with a unique
combination of service providers who
are responsive, friendly, reliable, and
knowledgeable to earn your business
for life.
Our nationwide service is available
how and when you need it to help with
implementation, training, services such
as payroll, and, of course, tech support.
Our flexible service options include
self service, dedicated service centers,
payroll specialists, and for the complex
implementations of larger businesses,
we offer multi-product service centers
and relationship managers.
E N T E R P R I S E
98
6. 100% U.S.-based support
24/7 live phone support
Service across the four main U.S. time zones
ACH Funds Transfer
($600 billion in client funds securely transferred each year)
Payroll fulfillment to more than 11,600,000 employees
Yes, our SaaS technology is cloud-based,
enabling your CPAs, brokers, and other
partners to access real-time data to aid in
decision making. But it’s so much more
than that. Not only do you benefit from
one continuous employee record that is
automatically updated throughout the system,
if there ever is an interruption in your business,
you also can rest assured that your HCM
system will still be available – thanks to our
redundant, secured data centers.
And through the enhanced security of software
such as multi-factor authentication, if potential
threats are detected during login, users will
be prompted to answer a security question
or use temporary verification codes received
via phone. The system also recognizes
unauthorized IP addresses and devices, so
users are alerted when fraudulent access is
attempted. This – along with our deep defenses
throughout the organization, a seasoned team
of vigilant, well-trained security professionals,
as well as diverse security measures – help
keep your data secure.
securely empowering people
through technology
Designed with you in mind, Paychex Flex
Enterprise’s intuitive design and easy-to-use,
easy-to-navigate interface allow you to get in,
get what you need, and get on your way. Plus,
it’s customizable and scalable to your changing
needs. And your employees are empowered
to access their information – online or with our
powerful mobile app – eliminating the need for
you to do it for them.
5/5 star rating for
software and service
– CPA Practice Advisor
Think Beyond the Software
1110
7. Paychex Flex Enterprise comes from a company more than half a million businesses trust for payroll
and HR excellence. For more than four decades, our financial stability, track record of innovation, and
commitment to exceptional service have helped us become a recognized industry leader. And that allows
us to provide something more important than any accolade – the innovative solutions that can help
businesses like yours grow.
proven and trusted
• Nearly 10 million U.S. private-sector workers
paid each year
• $690 billion in annual client fund transfers
• More than 11 million Forms W-2 distributed to
client employees annually
• Largest 401(k) recordkeeper in U.S.*
*By total number of defined contribution plans
• 6,500 state and federal regulatory changes
tracked annually
• Ninth-largest mover of funds in the U.S. based
on transaction volume
• 1 in every 15 U.S. private-sector workers paid
bi-weekly
• Compliance assistance – our product can assist
you in meeting your obligations under applicable
payroll, tax, and employment laws
and regulations
• Solid business continuity plan – your Paychex
services go through as scheduled, even in
emergency situations
• Data security and diversified defense strategy –
Paychex is proactive in exchanging information
with law enforcement resources that help us
stay on top of attacks and current trends and
fine-tune our defense changes
• Constantly improving technology and service – as
a financially secure company, we are dedicated
to reinvesting in research and development to
provide better technology and service
• Stability – publicly traded, NASDAQ listed,
SEC compliant, Sarbanes-Oxley certified,
SAS 70 certified
• Financially stable with no long-term debt
• Trusted assurance – the preferred payroll and
retirement services provider for the AICPA
Backed by the Strength of Paychex
1312
stable and reputable
What does it mean to have 13,000 Paychex
employees working for you? It means you have the
freedom to focus on your business while you leave
the details to us.
8. The Paychex Flex Enterprise Advantage
scalable HCM suite
Paychex Flex Enterprise is a single, comprehensive platform built
with the latest technology, featuring service options that can grow
and change with your business.
Single employee RECORD
From hire to retire, the same information from a single data profile
for each employee permeates throughout our entire system,
without the need for an admin to type info again and again,
helping ensure real-time accuracy across the entire platform.
Cloud-based access and control
HCM data in the cloud means your teams get what they need
when and where they need it, on the devices they use, without
internal servers or storage.
Proactive, flexible, customizable service
From 24/7 phone support to the dedicated assistance of our
payroll specialists and account teams, you choose the
service model that best suits your needs.
Trusted technology partner
For over 40 years, our financial stability and a relentless
focus on customer service have made Paychex
a recognized leader in HR and payroll solutions.
14
E N T E R P R I S E
15
9. Insurance sold and serviced by Paychex Insurance Agency, Inc.
150 Sawgrass Drive, Rochester, NY 14620. California License #0C28207
160835Rev.02/09/16CT
855.973.2458
paychex.com/flex
Gartner, Magic Quadrant for Payroll BPO Services, Morgan Yeates, Yvette Cameron, 23 July 2015. Gartner does not endorse any vendor, product or service depicted in
its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications
consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Best Advance in HR or
Workforce Management
Technology for Small and
Medium-Sized Businesses
– Brandon Hall Group
20 Most Promising HR
Technology Solution Providers
– CIO Review
Preferred Provider for Payroll,
Retirement, and HR Services
– AICPA Business Solutions
One of the World’s
Most Ethical
Companies
– Ethisphere®
Institute
One of the World’s
Most Admired
Companies
– Fortune
Largest 401(k) Plan
Recordkeeper in U.S.
(by total defined contribution plans)
– Plansponsor magazine
One of the
100 Largest
Brokers of U.S.
Business
– Business Insurance
Paychex
Positioned as a
Leader in the July
2015 Gartner Magic
Quadrant for Payroll
BPO Services