Vivek Cholera has over 5 years of experience as a senior business analyst and project manager in the financial services industry, with a focus on implementing systems and processes to comply with regulatory requirements. He has extensive experience implementing solutions in Oracle, Salesforce, and other systems to automate processes, enhance services, and increase profits. The document provides details on his technical skills and experience delivering projects across multiple companies and industries.

1. Vivek Cholera
Email : vivekc@vmcconsulting.co.uk ; Mobile: 07500906993
Profile
SeniorBusinessAnalyst andProjectManager witha Financial Mathematicsdegree withover5 years
of experience in change management and financial regulation within Investment Banking, Asset
ManagementandInsurance.Innovative thinkerproventhroughdeliveryof keysolutionstoimplement
processes, systems (ORACLE, Salesforce, Document Management Systems) and enhancing service
development. Implemented strategies to resolve complex problems, implementing strategy,
automating manual processes and database management, for regulatory purposes and increasing
profits. Currentlystudyingtowardsthe Salesforce Admin andInvestmentManagementCertificate
Key Experience:
 IT Infrastructure Implementation – Designed and Implemented multiple systems, acting a
bridge between stakeholders and technology teams, using Agile methodologies [technical
systemimplementationdocuments created], includingmanagingupgrades/ enhancements. IT
infrastructure: Front Office System for various Financial Instruments, Client Relationship
Management,Financial DataManagement,Asset ManagementFundData,Procurement
 Technical documents – Use Cases, Epics, User Stories, BRDs, FRDs, Test Scripts created for
accurate implementationandtesting.Carriedout“Asis”/“Tobe”gapanalysisanddocumented
 Salesforce PM/BA- ImplementedCRM(Salesforce/MSDynamics),withimprovementsmade to
SalesCloud/ServiceCloudobjectsaccordingtobusinessrequirements.UpdatedClientLifecycle
Management Process and collection of data for regulatory purposes. Pardot considered for
marketingautomationwithinAssetManagement –feasibilityof transitionanalysed
 Pension Insurance – Worked with various teams, including Legal, Compliance, IT, Actuarial
Consultant Relationship Managers, Operation to ensure ORACLE Cloud ERP is tailored to suit
the business’needs.Documentationdesignedaccordingtostakeholderrequirements
 Financial Regulation – Worked on projects to implement OCIR, MiFID II, EMIR and GDPR,
ensuring changes to systems are made accordingly. Full understanding of IBOR and its
regulatorydrivenchanges
 Data Analytics– Advanced Excel,SQL, DBamp,AccessandTableau usedtoanalyseandvisualise
usinglarge datasetsforbetterbusinessdecisions /businessinsights
 Financial Products – Analysed Transfer Agency data feeds for UK Intermediary business to
merge withclientrecordswithinsystemtoascertainAssets UnderManagement.Operationally
assessedmiddle office andfrontoffice issuesrelatedtoreportingof variousproducts,includes
CDSs,EquityDerivativesandmore.WorkedHeadof Intermediary/Finance /Salesforsign-off
 Trade Workflow–WorkedFront-BacktoremediateIRS/Equities/FX/Derivativestrade capturing
/ processing issues, designing solutionsbased on FCA TRUP. Supported testing and roll-out of
solutions.Dealtwith3rd
PartyVendor/Exchangestoensureaccurate reportingforthe regulator
 Stakeholder engagement – Obtained business requirements and implemented
systems/processes with engagement from senior stakeholders ensuring signs-off at all stages
of designanddelivery.Stakeholders:Headsof Dept,ExCo,C-level execs,Users,Tech,SteerCo
 Project Management (Prince2) – Managed workstreams and conducted assurance checks on
the Project.ReportscreatedforPRA with SeniorStakeholder(ExCo) sign-off. Managedproject
budget,RAIDlogsand resource allocation.Designedsolutionsforprojectimplementati
 Document Management System – Utilised, implemented and amended multiple Records
ManagementSystems, includesORACLEFUSION, Ivalua,Sequentra(CBRE),SharePoint
 TestLead– Ledtestcasesgeneratedforsystems;changesimplemented,includingmanagement
of external applicationchangesliaisingwiththe ITTeams
 OCIR – Regulatoryimplementation of OCIRtoensure businesscontinuityinresolutionensuring
resolutionclausesare implementedintorelevantcontracts
 GDPR - Implementationof policiesandprocedures,toensure smoothdelivery. DataRetention
/ Deletion processes implemented throughout the business. Utilised Collibra for Data
Governance andprocess-orientatedimplementationof GDPR

2. Employment
PensionInsurance Corporation Dec 2019 – Mar 2020
ORACLEFUSION – Technical BusinessAnalyst
 Short-term project working within the Insurance industry to implement Oracle Cloud ERP in
orderto ensure efficiencywithintheirsupplierengagementprocesses
 Building the system post agreeing attributes with Senior Relationship Owners of contracts for
businessefficiencyandregulatorypurposes.Communicated requirementstoProductTeams
 LiaisedwithFinance toensureClientsaccountsare all up-to-dateinthe systemforaccurate and
efficient invoicing. Reviewed and amended Record-to-report processes and ensured accurate
migrationof financial data(general ledger) forfuture reportgenerationfromOracle
 Ensured controls are in place to protect the integrity of the financial data held along with
ensuringreportsforinvoicespaidandaccountsare keptup-to-date toavoidfuture cleansing
 Deliveredbusinessrequirements liaisingwith IT,Oracle consultantsandin-house developers
 Worked with business stakeholders; Actuarial Consultant Relationship managers, Finance,
Compliance,IT,Legal,toelicitrequirementsforthe systemandverifythe dataheld
 WorkingwithOracle consultants directlytodesignthe system inanAgile environment
 Designed inter-departmental processes for transition into BAU once system is live and post-
trainingsessionstousers
CreditSuisse July2018 – Aug2019
OCIR(OperationalContinuityin Resolution) –Senior BusinessAnalyst/ProjectManagementOffice
 PRA’sOCIRrequirements toensure firms’global operational arrangementsfacilitate continuity
of critical servicessupportingfunctionscritical tothe economyinresolution
 WorkingwithdevelopersinIndiatoensure development,inanAgile environment, of agolden
source system with data utilised from multiple sources. Vendors mapped to various
departmental dataforreporting directlytothe PRA
 Heldworkshopsforelicitingrequirementsandtrainedend-usersonnewly builtin-house system
 Reviewingregulatoryreportsanddatasources forsystemsto ensuringcontractswithExternal
VendorsandforNon-Financial Assetsare mapped toserviceswithin SYSC.8matrix
 EnsuredRecovery&Resolutionclausesare addedtocontractswith3rd
PartySuppliers
 EnsuredOutsourcingcontractsare identifiedwithin Ivalua(DocumentManagementSystem)
 Extracteddata frominternal contractmanagementsystem/SYSC.8 matrix toascertaincurrent
and newoutsourcingarrangements
 Review of contracts conducting in the form of Use Cases, 4-week sprints, with outstanding
actionstrackedaccordingly. Change RequeststoUse Casesmanaged accordingly
 CreatedProjectRoadmapswithmilestones.PerformedQualityAssurancechecksonthe system
 Led the Testing with test scripts, post implementationaccording to Epics / User Stories and
reportedissuestoensure fixesare made tothe in-house builtTool.The Excel basedtool shows
the contract repository and links people data with services provided across Credit Suisse
entities. Strategyforfuture releasesprovidedtoCentral Team
 Communicated UAT issueseffectively, prioritised using MoSCoW rating and delivered on time
inline with the milestonesset
 Managed RAIDlogfor the project,ensuringrisksandissuesare raisedandtrackedaccordingly
 Createdmultiple presentationdecksdirectlyforthe PRA,meetingtheirrequirementswith24-
hour turnaroundtimes
 Implemented functional and data related solutions withinthe Contract Management System,
iValua.Createdadata model for mappingsacrossvarioussystems
Old Mutual Global Investors(nowMerian Global Investors) Nov 2017 – May 2018
GDPR / CRM (Salesforce) - ITBusinessAnalyst / ProjectManagementOffice
 Sole BA/PMOon a company-wide globalimplementationof GDPRprojectworkingcloselywith
Headsof Marketing,Sales,ClientService,Legal andCompliance toensure on-time delivery
 Documented and implemented Distribution-wide policies and procedures eliciting
requirementsforGDPR,includingupdatingprocessesforClienton-boarding

3.  Designed high-qualitysolutionsand provided businessbenefits toC-level executives
 Data gatheredfromSalesCloudandService Cloudcomponentsforanalysisandcategorisation
 Data extracted fromOMSsystemandanalysedTransferAgency datafeedsusingSQL/Excel for
business insight / regulatory purpose. Merged with Client Records in Salesforce. Automated
marketingusingPardot,transitionedfromout-of-the box Marketingcapabilities
 Investment Risk ratings assignedto portfolios against client records post discussions with the
RiskManagementteam
 Documentedrequirementstosupportthe businesschange whichincluded functional andnon-
functional changesrequiredtosystemstoensure adherence tothe regulation
 Ensured centralisation of data into Salesforce for a holistic view of a Client records with
informationextractedfromvarious 3rd
party systems,e.g. ThinkFolio
 Created an audit of all processes across all functions within the company, which includes
Investment/Dealingdesks,Product,Finance,HRandDistribution
 Data Retentionpolicy/schedule mappedtoprocessesandsystemswithpersonal dataimpact
withrecommendationsprovidedforchangestothe targetoperatingmodel andsystems
 Worked closely with Legal to implement Privacy notices and Cookies policies. Reviewed Data
ProtectionPoliciesoutliningPrivacybydesignanddefaultrulesunderarticle 25of GDPR.
 Generated slides for SteerCo pack for the Distribution workstream, providing executive
summaryand accurate timelinesforprojectdelivery
 Developed the Data Register, for UK, EU and APAC, as per GDPR requirements with guidance
fromlegal counsel. Implementedprocesstoensure DPIA formsare filledin
 Elicited requirements using appropriate methods including interviews, document analysis,
requirementsworkshops,businessprocessandworkflowanalysis
 Authoredbothbusinessandfunctional requirementdocumentsandtechnical specificationsin
line withthe OMGI IT methodology
Barclays Wealthand InvestmentManagement July2017 – Oct 2017
Regulatory Reporting Project – BusinessAnalyst
 Scope of the project: Regulatory reporting for Barclays Private Bank & Overseas Services
documentedwithcontrol gapsidentifiedandcommunicatedtothe regulators. Enhancecurrent
TOM toenhance cross-functional processesanddataflowsbetweensystems. Businesscase for
recommendedchangestothe TOMwithcostvs. benefitof the implementation
 Created an inventory of regulatoryreports to identify the reporting requirements for Barclays
PB&OSglobally,highlightinganyprocessgapsand Accountable Executives
 Defined project scope (approved by CCO) and communicated this to the various business
functionheads;Finance,Compliance andOperationacrossPB&OS
 Implemented effective working relationships with key senior stakeholders within global
businessunitstoproviderecommendationsforsystem/processenhancementsforacompany-
wide change. Led weekly workshops with the working group to ensure consistency and
commitmentfromall stakeholders
 Established a process to periodically review regulatory reporting requirement with the aim to
enhance BAUprocessesandimprove flow of databetweenbusinessareas
Schroders InvestmentManagement May 2016 – May 2017
SalesforceImplementation –IT Business Analyst
 One of the largestAgile projectwithinSchroders’Distributionto-date,accountabletothe Head
of Change ManagementandCRMLead to implementSalesforce globally
 Ensured business requirements are translated to IT for data migration and aided with UAT of
AUM data flowfromsource (legacy) systemstoSalesforce
 Liaised with senior stakeholders to determine suitable design solutions and ensured existing
Salesforce platformis utilisedoptimallyaccordingtorequirementsgathered
 Analysed TransferAgencydatafeedsforUKIntermediarybusiness tomerge withclientrecords
withinsystemtoascertainAssets UnderManagement.DataanalysedusingTableauandAlteryx

4.  Utilised and amended Sales Cloud and Service Cloud objects to ensure alignment with the
businessrequirements.Updated processesforClienton-boarding;presentedtostakeholders
 ImplementedusingAgilemethodology,generateduserstoriesandappliedMoSCoWratingsto
prioritise requirements
 Used JIRA to track project activity, gathering relevant requirements and ensured changes
implementedaccordingly
 Data categorisation and retention agreed with Business stakeholders for regulatory and
businessreportingpurposes.Operationstructure of datacreated
 Managedand cleansedClientdata,testedflowsandholdings data.Analysedtrade date forthe
Intermediarybusiness, classifyingclientstomeet MiFIDII regulation
 Initiated and implemented process improvements for all Data related activities, creating
multiple processdocuments (dataflow diagrams) andtrainingcounterpartsinUSandAPAC.
 Prepared quality PowerPoint decks to provide high-level progress summary for the COO and
CountryHeadsof Schroderstobe presentedatSteerComeetings
JDX Consulting- Consultant Jun 2015 – May 2016
Royal Bank ofScotland (Tradeand Transaction Reporting) –ProjectManagementOffice
 Aided RBS to remediate technological and process issues within T&TR. With over 1000
compliance breaches,RBShadstrictFCA deadlinestomeetinordertoavoid heavy penalties
 Reviewed excepted trade data extractedfrom various trading systems (for credit, equities, FX
and rates) against the FCA’s TRUP (rules and guidelines). Completed the MiFID Book of Work
review;reviewedfixesimplementedbyRemediation
 LiaisedwithAssurance and Risk/Compliance teamstoclose control andcommunication gaps
 Reviewed BRD for JIRA implementation, validated functional specifications and ensured IT
implementedchangesaccordingtothe new Issue EscalationForm
 Facilitated senior stakeholder meetings to ensure completenessacross all workstreams for all
regulations (EMIR, Dodd-Frank, MiFID, Basel). Influenced decisions, where applicable, on best
actionfor remediationusingaconsultative approach.Managed RAIDlogs
 UtilisedVBA toautomate MI generationandimplementedthe new Issue EscalationForm
JDX Head Office
 Initiatedthe JDXInvestmentSociety,providingtrainingtoconsultantson all AssetClassesand
the Economicsof spreadbetting.PlaceddemotradesonCityIndexandmanagedthe portfolio
 GatheredbusinessrequirementsandassessedSalesforce vs.MSDynamicsfor feasibility
 Published aThoughtLeadershiparticle;“CRMSystems:Know YourClient”
HealthTrust Europe LLP Jan2015 – May 2015
BusinessIntelligence Analyst
 Supported the development and implementation of the organisation’s Information Strategy,
withparticularemphasisondatawarehousing.ForecastedFinancial Datainline withstrategy
 Through the provisionandinterpretationof data,supportedclientsandcolleaguestoimprove
businessprocesses,productstandardisation andenhancedservice development
 ImplementedREGEXcodes inSQL to accurately extractkey informationfromlarge datasets
Education
JDX Academy - Internal Change ManagementandConsultantExams
- Fixed Income, Capital Markets, financial products, trading,
creditand equity derivatives, andregulatory framework
NottinghamTrent University BSc (Hons) Financial Mathematics –2:1 (~3.9 GPA)
APMG International Prince IIFoundation – Passed
Systemsused ORACLE, Collibra,SQL,MicrosoftExcel (inc.VBA),Microsoft
Office,MicrosoftVisio,MicrosoftProject, Tableau,Alteryx,
CRM (Salesforce /MicrosoftDynamics),Stoneshot,
SharePoint,JIRA,DTCC, TRAX,thinkFolio,CharlesRiver
Languages Gujarati (fluent) andHindi (fluent)