This document outlines Vestas China Wind Technology's Quality and Process Excellence Plan. It includes an organization chart showing the Quality and Process Excellence organization. It then details the proposed roles and responsibilities of the Quality and Process Excellence group for sales, production, construction, service, product development, and other areas. It also includes plans for new product quality, quality awareness training, continuous improvement, and quality performance analysis. Charts are presented showing quality metrics and cost of poor quality trends over time.
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Evaluation and Rating program for Construction Quality and Task CompletionAniruddha Kulkarni
Project success is a difficult concept because of the project’s complexity and dynamics. Quality and completion as per project specifications remain the most important task and risk factor and no one can disclaim the importance of evaluating the same, especially in construction. In this presentation, an attempt to list the practical list of criteria for evaluating project success is discussed and the terms of evaluation are presented only as guidance since the rating may change as per client perception and project nature.
1. Vestas China Wind Technology
Quality and Process Excellence Plan
[Date Month 20XX, Name, Department, etc.]
2. Name of presentation2
Site Quality Improvement
Jens Tommerup
President
Peter Zhou
Quality &
Process Excellence
TBD
NCR
Product Quality Quality Awareness
& Assurance
Performance
Process Excellence
Quality
Business Solution
Quality & PEX Organization Chart
3. Name of presentation3
SBU China QPEX Role Proposal – Group OPA
SalesSales Production
Site
Construction
ServiceSalesSales ProductionSalesSales
Site
Construction
ProductionSales
Product
Development
New Product Quality Plan
Industry / National Prodt
Code & Regulation
Product Reliability Test
Design for Six Sigma
Service Project Quality
Plan
Spare Parts Quality &
Supplier Evaluation*
Material Lab (e.g.
Metallurgical)*
New Product Quality Plan
Industry / National Prodt
Code & Regulation
Product Reliability Test
Design for Six Sigma
New Product Quality Plan*
Industry / National Prodt
Code & Regulation*
Product Reliability Test*
Design for Six Sigma
* - Role to Be Developed
Customer Audit
Coordination
Product Quality
Assessment & Delivery
Review
NCR Coordinator
Customer Audit
Coordination (Site & PBU)
PBU Product Quality
Assessment &
Delivery Review
NCR Coordinator
Customer Expectation &
Potential Project Risk
Identification
Product Performance &
Specification Review *
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning, etc)
Customer Quality Incident
Resolution
Project Quality Plan (i.e.
Construction,
Transportation and
Commissioning,
Warehouse, Storage,
Tool mgmt., etc)
Customer Quality Incident
Resolution
Supplier Evaluation &
Development
Quality Transparency & Performance Analysis
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)
SBU Continuous Improvement & Training + Business Solution
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
Quality Transparency & Performance Analysis
Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
SBU Continuous Improvement & Training + Business Solution
Quality Transparency, Performance Analysis & Action Follow Up
Quality Assurance (i.e. Compliance Audit, BP Mgmt, Documentation, and Certification)
Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)
5. Name of presentation5
Phase I
•Documentation Focus to Site Operation Focus
•Office Stations to Job Sites Stations
•Academic Training to Job Related Skills/Competence Development
•No Process to Basic Business Process Established
Phase II
Phase III
•Project Coordinator to Project Leader as Professional in Associated Area
•Case by Case Issue Resolution to Process Oriented Resolution
•Quality Awareness W/ Well Trained Knowledge on Process & Product
•Project Driven Measureable to CTQ Driven Measureable
•Reactive Problem Solving Attitude to Preventive Attitude
•Leadership Demonstration As C.I. Change Agent Within Organization
•Tiered Talent Development Within the Team
SBU Quality 3-Year Strategy Plan
6. Name of presentation6
GeneratorNacelle VSPOControlBlade Hohhot Xu ZhouMachining
Greater China Quality Forum Committee
Tower
TEDA
Chairman
Peter Zhou
Sponsor
Jens Tommerup
Tower
VSPO Hohhot Tower Xu Zhou
8. Name of presentation8
Purpose:
• To recognize team/individuals who have contributed in an outstanding way to the
application of effective quality management.
• Promote Quality Awareness in SBU China.
Category:
• Quality Pilot Award
• Outstanding Contribution Award
• Best Cooperation Award
Frequency: Quarterly and Annually
Quality Award Committee:
• Nominate the candidates of Outstanding Contribution
and Best Cooperation Award
• Appraise the candidates of each award
Committee members are the Head of Related Functions in SBU China.
Category Candidates Nominated By Appraised By Approved By
Quality Pilot Award
Installation sites, and
Service sites
Project Manager, and
Regional Service Manager
Quality Award
Committee
Department
Head
Outstanding
Contribution Award
SBU Employees Function Head
Quality Award
Committee
SBU President
Best Cooperation
Award
PBU and VSPO Function Head
Quality Award
Committee
SBU President
Quality Recognition and Award
10. Name of presentation10
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Prevention
1.00%
2.00%
3.00%
4.00%
5.00%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Internal scrap% Internal Goal
Internal&Scrap% -
Crystal
0.00%
0.05%
0.10%
0.15%
0.20%
0.25%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
External
External% - Crystal
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Appraisal
Prevention%
-
Appraisal%
-
COQ % Trend --- Example
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Prevention
1.00%
2.00%
3.00%
4.00%
5.00%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Internal scrap% Internal Goal
Internal & Scrap%
-
Crystal
0.00%
0.05%
0.10%
0.15%
0.20%
0.25%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
External
External%
-
0.00%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Appraisal
- -
COQ % Trend --- Example
SBU Cost of Poor Quality