John Veraar has over 30 years of experience in project management, sales, and technical support roles across various industries including medical devices, construction, and retail. He has a track record of successfully leading complex projects, increasing sales revenues and customer satisfaction scores. His core competencies include contractor sales, project management, technical support, and client relations.

1. John A. Veraar
4511 Oakcliffe Road  Greensboro, NC 27406  (336) 202-9348  jv4511@yahoo.com
CAREER HIGHLIGHTS
Team player; able to motivate and lead performance-driven teams. Resolve complex problems using sound
trouble-shooting techniques. Successfully lead projects from inception to completion, including budgeting,
scheduling, client support, requirement analysis, staff management, and project evaluation. Provide technical
support to accounts’ sales initiatives. Possess a clear understanding and appreciation of industry best
practices/procedures.
Core competencies
 Contractor Sales  Job Costing & Order Expediting  Technical Support
 Contracts/Sales Quotations  Client/Account Relations  Sales Engineering Support
 Project Management  Application Engineering Agility ERP Software
SELECT ACCOMPLISHMENTS
 Pioneered development of innovative field solutions for product enhancements for both Welch Allyn and
Mennen Medical, increasing serviceability and customer’s perceived product value. Leveraged project
management skills to coordinate complex projects.
 Increased service contract revenues by over 55%.
 Effectively resolved client queries/problems/issues, resulting in increased satisfaction and appreciation.
 Established solid relations with diverse clients. Recipient of several employee recognition awards
including.
o Multiple employee recognitions citations from The Home Depot
o Field Engineer of the Year Award –Protocol Systems.
o Outstanding Achievement –MedSearch Systems.
 Achieved expertise in all areas of service/project management, including client relations, field service,
medical devices, construction, computer networking, employee management, and project coordination.
PROJECT/SERVICE/MANAGEMENT EXPERIENCE
Snavely Forest Products 2014 – Present
Inside Sales and Marketing
 Primary responder for all incoming customer phone calls
 Provide materials support to outside account mangers
 Process purchase orders for non-stock and special order inventory.
 Interface with Operations to coordinate materials shipment and delivery
 Manage customer care calls and provide front-line technical support for all product lines
The Home Depot 2005 - 2014
RETAIL SALES MANAGEMENT
CONTRACTOR SALES DEPARTMENT HEAD
 Manage contractor sales developing a successful, productive team ranking at or near the top in district
metrics
o Top performing sales associate
o Consistent high rankings on customer satisfaction surveys
 Manage hourly staff conducting standard retail sales and service duties
 Merchandise inventory to maximize sales turns and profitability
 Drive durable goods sales with a high close ratio
 Conduct promotional events driving New product offerings
OTHER DEPARTMENTS SUPERVISED INCLUDE:
Lumber, Building Materials, Flooring, Appliances, Electrical
 Increased revenues in my assigned departments with annual comp sales of up to 60% over previous year.

2. John Veraar
KC’s Improvement & Construction 2004 – 2005
PROJECT MANAGER
 Worked with sales representative and customer to define project deliverables and timelines.
 Scheduled work activities at multiple sites using standard project management techniques to complete
projects on time and within defined budget parameters
 Obtained permits and scheduled required inspections
 Located and obtained required materials using comparative pricing analysis and price negotiation
Welch Allyn Monitoring / Protocol Systems, Beaverton, OR 1996 – 2003
REGIONAL TECHNICAL MANAGER
Responsible for planning and supervising the implementation of multiple system installations throughout the East
Coast region. Managed processes and personnel throughout United States, including emergency service calls and
mandatory software upgrade programs. Supervised of field engineer team.
FIELD APPLICATIONS SPECIALIST
Charged with responsibilities for planning projects, developing service strategies, and providing technical support to
key accounts’ sales initiatives. Quickly advanced from Field Service Engineer to top-level status. Extensively
contributed toward sales quotations. Managed WLAN site surveys, third-party cabling contractors, and installation
workforce. Created structured cabling/installation plans and contingent service strategies. Coordinated change
request activities. Developed all aspects of project planning; coordinated WLAN design.
FIELD SERVICE ENGINEER
Successfully planned/implemented installation of patient monitoring systems; utilized networked components,
including SUN Microsystems’ computing devices. Serviced computing devices/electronic equipment.
Mennen Medical Corporation, Clarence, NY 1993 – 1996
FIELD SERVICE ENGINEER for Medical Equipment Sales/Service Firm
Aggressively sold and maintained service contract accounts. Supported sales process by reviewing customer needs
and counseling for product configuration/selection. Installed cardiac cathlab, telemetry, and hard-wired monitoring
equipment. Serviced major accounts; resolved equipment/end-user problems and issues.
Med-Search Systems, Inc., Richmond, VA 1988 – 1993
CUSTOMER SERVICE REPRESENTATIVE
Maintained/serviced vital signs monitoring equipment. Serviced Holter recording/scanning devices, related
cardiology analysis equipment, patient-care monitoring equipment, microprocessor-controlled devices, and
networked computer systems.
ADDITIONAL WORK EXPERIENCE
 Residential and mobile audio/video sales and installation in New Hampshire and Virginia.
 Theatrical Production Contract Stage Management
 Accountable for logistics coordination and labor resource management.
 Designed and constructed sets and set pieces including electrical interfaces and engineered structural
platforms.
 Sound engineer for touring band
 Maintained all audio and lighting equipment including directing set-up and tear-down
 Ran sound and light boards during performances
EDUCATION/TRAINING
COMPUTER TECHNOLOGIES, Kee Business College, Richmond, VA, 1985 - 1986 Graduated - 3.9 GPA