Armand Celani is seeking a manager position where he can use his 25 years of experience in customer service and operations management. He has a background in appliance repair, electrical wholesale, and building networks from the ground up. Celani has extensive skills in troubleshooting, customer satisfaction, inventory management, and building teams.

1. Armand Celani
5111 Evergreen Drive
Phone: 520.249.6650
Email: acelani@cox.net
OBJECTIVE:
I am an energetic hard working Team Player seeking a position as a manager where I can demonstrate
my skills to produce innovative customer support, manage the functionality and profitability of the
operation.
BACKGROUND SUMMARY:
I have accumulated extensive experience in customer relations having worked in a service oriented
environment seeking progressively more responsibility in all phases of service management over the last
25 years. I have strong conviction to produce customer satisfaction and create a viable working
relationship between subordinates and myself.
CAREER HISTORY:
2009 - Present
A & E Factory Service
A Sears Holdings Company
Operate as an independent repair person of all household appliances to include washers, dryers, all
cooking appliances to include microwave ovens. Refrigerators and Freezers, which included CFC
certification. I perform inventory of all replacement parts and replenishment. Do banking of deposits
daily. I sell repair contracts for the repair of the units. Ship re-buildable parts back for restoration
repairs. Constantly take update training to stay abreast of new technology and changes in the appliance
industry. Keep vehicle maintained and in good performance.
2008 - 2009
Essco Wholesale Electric
Inside sales and warehousing was my job description. Cut wire to specified lengths from sizes # 8 THHN
through 600 MCM wire. Lifting in excess of 50 lbs was not out of the ordinary on a daily basis. Learn the
computer system to include but not limited to purchasing, inventory control, shipping, reports and other
aspects in the accomplishment of daily operations. Lean the in and outs of warehouse shipping and
receiving of all inventory items. Keep books on all received items and shipped inventory. Install new
network from the ground up to include running all cat5 wiring, installing racking, switches and routers,
terminating all wires. Bring T1 internet into the building and terminate at router. Test and certify all
cabling and connections. Establish IP addresses for all computers. Install firewall and test operation of
all. Establish client contacts for sales and account setup. Maintain and utilize computer system.

2. Included infrastructure of the operating systems and networking equipment. Become familiar with
purchasing and procurement of material. Perform job bids, take offs from blue prints of jobs on the
market utilizing estimation software.
2007 – 2008
Mountain Vista Supply
I worked in all areas of electrical wholesale supply to obtain a working knowledge of all procedures from
the bottom to the top as management trainee seeking to become management. Spend time in every
job position to learn the workings of the departments and procedures. Cut wire to specified lengths
from sizes # 8 THHN through 600 MCM wire. Lifting in excess of 50 lbs was not out of the ordinary on a
daily basis. Learn the computer system to include but not limited to purchasing, inventory control,
shipping, reports and other aspects in the accomplishment of daily operations. Lean the in and outs of
warehouse shipping and receiving of all inventory items. Keep books on all received items and shipped
inventory. Maintain and utilize computer system. Included infrastructure of the operating systems and
networking equipment. Become familiar with purchasing and procurement of material. Perform job
bids, take offs from blue prints of jobs on the market utilizing estimation software.
2006 – 2007
City Electric Supply Company
Branch Manager
I was hired to established new branch in new market, creating contacts with reps from major suppliers
such as Pass & Seymour, Westinghouse, Madison and Siemens to name a few. Hiring of new employees
and train them in stocking, inventory control by bin location and customer satisfaction. Establish
policies and procedures for employees. Install new network from the ground up to include running all
cat5 wiring, installing racking, switches and routers, terminating all wires. Bring T1 internet into the
building and terminate at router. Test and certify all cabling and connections. Establish IP addresses for
all computers. Install firewall and test operation of all. Establish client contacts for sales and account
setup. Train personnel to use the computer system in the performance of daily sales and inventory
control. Perform bids, take offs from blue prints on current market jobs. Lifting material in excess of 50
lbs was not out of the ordinary on a daily basis. Cutting specified wire to length as ordered. Estimate
jobs from blue prints and jobs request sent from contractors.
1998 - 2006
Castro Electric
Service Manager

3. Establish a non- existent service department. Acquire new clients and service agreements with major
clients on a regular basis. Maintain service vehicles to include service oil changes and regular
maintenance and performance of major repairs when needed. Establish certification with Major
Appliance manufacturers for authorized factory repair on Major Appliance. Establish certification and
installation and repair of Direct TV Television receivers. . Install new network from the ground up to
include running all cat5 wiring, installing racking, switches and routers, terminating all wires. Bring T1
internet into the building and terminate at router. Test and certify all cabling and connections. Establish
IP addresses for all computers. Install firewall and test operation of all. Establish client contacts for sales
and account setup. Train service techs in the performance of electrical repairs, Direct TV installation, and
Appliance Repairs. Do scheduling of Calls, accounting of service calls, reports to finance department.
Perform employee reviews for raises and promotions. Have crews wire new homes, biding new
construction jobs and take offs from schematics, project management of new construction to include
residential and commercial construction site. Perform job bids, take offs from blue prints of jobs on the
market utilizing estimation software. Design and author radio commercials for advertisement of
company services offered. Establish contract work with large corporation, ie. Northrop Grumman,
McDonalds, Kmart, Wal-Mart and many others.
1993 -1998
Sierra Vista Electric
Service Manger
Establish a new service department. Set up new clients and bring customers from proceeding
employment. Establish service agreements with major clients on regular basis. Maintain service vehicles
to include service oil changes and regular maintenance and performance of major repairs when needed.
Establish certification with Major Appliance manufacturers for authorized factory repair on Major
Appliance. Establish certification and installation and repair of Direct TV Television receivers. Train
service techs in the performance of electrical repairs, Direct TV installation, and Appliance Repairs. Do
scheduling of Calls, accounting of service calls, reports to finance department. Employee reviews for
raises and promotions. Wire new homes, performing take offs of new job from schematics and biding
new construction jobs, project management of new construction to include residential and commercial
construction site. Perform job bids, take offs from blue prints of jobs on the market utilizing estimation
software.
1991 – 1993
KG’s TV and Appliances
Service Manager
Set up new Appliance Repair shop. Contact Manufactures, GE, Westinghouse, Maytag, Whirlpool and
others. Set up certification to become factory authorized service center for all major appliances. Set up

4. inventory control and establish 5000 plus inventory base for repair parts. Establish Direct TV certification
and Dish Net work Certification. Take VCR Repair Training and EPA Certification for refrigeration under
new federal guidelines. Train service techs on new appliance repair and rebuilding of used product. Do
all billing and scheduling related to servicing of the products new and used. Troubleshooting of
problems from schematics and teaching same to trainee technicians.
1983-1991
Sierra Vista Electric
Service Manager
I enter the trade as an apprentice electrician and wire new homes. In a very short time progress to
becoming a lead man of wiring crews. I have wired in access of 1000 new homes. I have extensive
experience in trouble shooting and repair electrical problems in new and older homes. Repair
commercial restaurant cooking equipment. Train new electricians to trouble shoot and repair wiring
problems in a residential situation, commercial buildings and all kinds of equipment to include New
Paper Press Machines and other office equipment. I attained the reputation of being one of the best
trouble shooters in Sierra Vista area. Bid new jobs from schematics and project manage same. Perform
job bids, take offs from blue prints of jobs on the market utilizing estimation software.
1976 – 1983
Maytag Service of Washington DC
Service Technician
Apprentice appliance repair technician for a major manufacturer. I repaired washers, dryers, ovens,
dishwashers, refrigerators, freezers and many other major appliances. These repairs were made through
reading and diagnostics problems with my troubleshooting skills obtained over the years. I have a keen
sense of trouble shooting that followed me through my careers. I obtained many performance awarded
with my troubleshooting ability that lead to became top performing technician four years running, I
received many monetary and certificates of award for performance and customer relations. The Maytag
Corporation gave me an award of service excellence for the many years of quality service to its
customers. This was a very pristine award and not given too many.
1969 – 1976
US.ARMY
I was extensive trained in the military field of electrical power generation. Learned to read schematics

5. and perform repairs on electrical power generation equipment. Advance with an accelerated promotion.
I attained the grade of E4 through schooling and was sent to Vietnam from School. I advanced to
sergeant E5 in Vietnam. I was stationed in Germany for 4 years where I attained notoriety as the top
power pack specialist in support of USAEUR field operation and was awarded certificate for this honor. I
was grounded in troubleshoot and repair techniques of gas turbine power generation equipment with
the use of schematics and hand tools. I was awarded a monetarily for a money savings ideas the Army
adapted worldwide. I also received meritorious awards for achievements in my field of service. I left the
Army in pay grade of Staff Sergeant E6 Honorably. I also had a secondary MOS of wheeled vehicle
mechanic and driver. I performed shop level repairs to 5 ton and lower vehicles and drove all vehicles
through 5 ton trucks.
Special Skills
Forklift trained on small and large units and became a Certified Trainer. I am certified on 60 foot Boom
Truck. I am familiar with all types of office equipment, Network capable and computer literate and
proficient in many software programs. I am Proficient with Microsoft Excel, Access, PowerPoint, Adobe
Photo Shop, Adobe Acrobat Professional and Omni Form to name a few. Can build new computers and
repair existing computers to component levels. Upgrade computers with hardware and software. I am
network capable person. I have built two networks from the ground up. I can run the cat5e network
cabling, terminate cables, I installed routers, switches and equipment as needed. Test and certify
equipment.
Education:
High School Graduate
32 semester hours towards an associate degree
Many certificates in human relations
Certificates in many fields related to service
I have completed 100 + military schooling hours in power generation completed in formal military
schools and through correspondence completed another 100 + hours.

6. and perform repairs on electrical power generation equipment. Advance with an accelerated promotion.
I attained the grade of E4 through schooling and was sent to Vietnam from School. I advanced to
sergeant E5 in Vietnam. I was stationed in Germany for 4 years where I attained notoriety as the top
power pack specialist in support of USAEUR field operation and was awarded certificate for this honor. I
was grounded in troubleshoot and repair techniques of gas turbine power generation equipment with
the use of schematics and hand tools. I was awarded a monetarily for a money savings ideas the Army
adapted worldwide. I also received meritorious awards for achievements in my field of service. I left the
Army in pay grade of Staff Sergeant E6 Honorably. I also had a secondary MOS of wheeled vehicle
mechanic and driver. I performed shop level repairs to 5 ton and lower vehicles and drove all vehicles
through 5 ton trucks.
Special Skills
Forklift trained on small and large units and became a Certified Trainer. I am certified on 60 foot Boom
Truck. I am familiar with all types of office equipment, Network capable and computer literate and
proficient in many software programs. I am Proficient with Microsoft Excel, Access, PowerPoint, Adobe
Photo Shop, Adobe Acrobat Professional and Omni Form to name a few. Can build new computers and
repair existing computers to component levels. Upgrade computers with hardware and software. I am
network capable person. I have built two networks from the ground up. I can run the cat5e network
cabling, terminate cables, I installed routers, switches and equipment as needed. Test and certify
equipment.
Education:
High School Graduate
32 semester hours towards an associate degree
Many certificates in human relations
Certificates in many fields related to service
I have completed 100 + military schooling hours in power generation completed in formal military
schools and through correspondence completed another 100 + hours.