The document summarizes a business growth breakfast event held at the Apple Store in Trafford on June 8, 2016. The agenda includes welcome remarks, a guest speaker from Healthy Step discussing how they adapted their business, a presentation on innovation support services, and closing remarks about an upcoming innovation showcase competition. Attendees will also have time for networking. The event aims to help local businesses learn about growing their company and connecting with resources.

1. Business Growth Breakfast
Helping your Business Grow
Apple Store, Trafford
8 June 2016

2. Welcome and Introduction
Hilary Centeleghe
Senior Growth Manager
Business Growth Hub

3. Agenda
08:00am – Welcome and introductions, Hilary Centeleghe, Senior Growth Manager, Business Growth Hub
08:05am – Welcome from Katie Dickinson, Business Manager, Apple Store Trafford Centre
08:10am – Guest speaker, Tim Hall, Director, Healthy Step
08:30am – Questions and Answers
08:45am – Innovation support, Sonia Neto, Innovation Advisor, Business Growth Hub
08:50am – Closing remarks and Venturefest Manchester 2016, Hilary Centeleghe
09:00am – Networking
09:30am – Event close

4. Housekeeping
• Fire procedure
• Phones on silent
• WiFi
• Network
• Password
• #AppleBGH

5. Welcome
Katie Dickinson
Business Manager
Apple Store Trafford Centre

6. Guest speaker
Tim Hall
Director
Healthy Step

7. Reacting to
change

8. What did Healthy Step used to do?
• Design develop and manufacture insoles to
correct foot function biomechanically
• 2001 launched our first product Vectorthotic
into NHS
• Introduced training packages into the hospitals
to familiarise clinicians with the product
• Put into place a supply chain to the NHS
• Opened up Far East supply chain
• Developed several products to offer a complete
range to the hospitals according to patient
profile

9. People keep saying work SMART?
•STRATEGIC
•MEASURABLE
•ACHIEVEABLE
•REALISTIC
•TIMEFRAMED

10. Competitor & market analysis
SCHOLL
Turnover
£50 million
Cosyfeet
Turnover
£11 million
Abbey
Clancy
Age 28
Clancy
Abbey
Age 82
Perfect
Market
Segmentatio
n

11. Building blocks needed putting in place to enable growth
Warehouse
Space existing
Warehouse
Space added
IT systems aged
(inc SAGE)
IT systems
upghraded
Inadequate
personnel level
Recruited process
body
Recruited
Sales person
Aged
e-commerce site
New site complete
10% of t/o
ISO 9001:2015

12. What is Healthy Step now
MARKET : NHS
MARKET : Online GP
referrals
MARKET : Private Clinics
Only
MARKET : Online B2C
www.healthystep.co.uk
www.alleviateorthotics.co.uk
www.heelfixkit.com
www.ninetofiveinsoles.co.uk

13. Tips & advice
• Write a CREDIBLE growth plan – 3 years if
possible. It creates focus and identifies the needs of
the business
• Engage with relevant partners – consultants,
universities, Growth Hub etc.
• Attend workshops and masterclasses – keeps you
motivated and provides a stimulating environment
• Be prepared for things to take a step back
• Enjoy it!

14. Questions and answers

15. Innovation support
Sonia Neto
Innovation Advisor
Business Growth Hub

16. This bespoke service offers a
unique source of support to
help develop ideas, connect
with appropriate resources,
aid implementation and
progress innovation within
the organisation.
Innovation Growth Service

17. Create New
Jobs
Create New
Products &
Processes
1 to 1
Bespoke
Support
R&D.-
University
Relationships and
Collaboration -
BDM support
Innovation Leadership
Knowhow workshops
+
Our Offers
SME Sign-Up
Access Fully funded services

18. • 1 to 1 support - Identifying and progressing innovative opportunities from early stage
idea, concept through to implementation
• Facilitating research collaborations - unblock barriers by accessing specialist
support for research, testing, evaluation, prototyping …
• Innovation leadership programme to deliver innovation management expertise
including R&D, project management, accelerating the innovation process, developing
innovative culture, IP, R&D tax incentives, accessing funding and essential innovation
know how
The Service

19. How we help
NPD Process Service
Business
Model
• Supporting GM SMEs with innovation advice, helping them find ways to
overcome barriers that may be holding back their innovation capabilities.
• Helping them create a culture of innovation, establishing partnerships and build
new expertise.

20. Some of the things we can help you with
• Idea Generation
• Innovation Diagnostic
• Market research, Evaluation & Competitor
Analysis
• Business model evaluation
• Finding Innovation Funding
• Connect with Universities & Knowledge
Providers
• Make use of Innovation Tools
• Optimise innovation process
• Advising on IP Strategy
• Advise on Design Process, Prototyping
• Market Entry Strategy
• Business Development
& Marketing Strategies

21. Who are we?
We are people from wide a variety experience in different industries. Our
Innovation Advisors are the catalyst to providing the time and space for
organisation to innovate and by working with us we will help identify and
develop opportunities that can be commercialised in order to add real value
to the organisations bottom line.
Innovation Advisors:
4 Fulltime Advisors to cover
the Greater Manchester
metropolitan area
University BDM roles:
University of Manchester
MMU
University of Salford
University of Bolton
+

22. Eligibility Criteria
• Be an SME
• Based in the Greater Manchester
• Employ fewer than 250 people
• Turnover under £50m
• Actively trading and generating revenue
• Have Growth potential & Job Creation
• Aiming to develop a new idea, product, service, or process
• Desire to develop links to HEI’s and Innovation networks

23. Some of the Sectors we have helped
• Manufacturers- Electrical components, lightening systems, photonics, power
systems, injected plastic, mascots, adult scooters, CTCV systems and steel
components for specialist vehicles, manufacturing inspection systems
• Apps and software developers- Personal care, retail, building (BIM with virtual
reality), marketing research, bookings management system
• Hardware developers- Warehouse security
• Wearable technology- Healthcare and security
• Service providers- Creative agencies (Design, Innovation, Brand, Film and PR), accountancy,
maintenance and coaching services.

24. If you think you need some help, come and talk to me!
Sonia Neto
Innovation Advisor
077 1541 4976
sonia.neto@businessgrowthhub.com
Innovation Growth Service
http://www.businessgrowthhub.com/supporting-innovation

25. Closing remarks and
Venturefest Manchester 2016
Launch

26. Make a positive difference

27. • Venturefest returns to Manchester on 21 September at
Bridgewater Hall
• Venturefest offers a unique opportunity for entrepreneurs,
investors and innovators to chat informally, share ideas
and develop new partnerships.
• Over 700 attendees in 2015
Book your place at www.venturefestmanchester.com

28. • Innovation Showcase competition is open to both start-
up’s (businesses under three years old) and growth
businesses (businesses trading three years+) from across
the North West with an innovative product or service.
• Overall winner will receive a package of business support
worth over £30,000
• Closing date Friday 10 June
www.venturefestmanchester.com/competition
Innovation Showcase Competition

29. Please leave your feedback
• Online feedback questionnaire
• http://bit.ly/BGHAppleTraff
• Feedback cards available on the registration
desk

30. Contact us to find out more
Phone: 0161 359 3050
Email: info@businessgrowthhub.com
www.businessgrowthhub.com
@bizgrowthhub
• +Businessgrowthhub
Business Growth Hub