This document contains a resume and answers to practice questions for an M.B.A. in HR/Marketing. It summarizes the candidate's educational qualifications and work experience in HR roles. It also provides detailed answers to sample questions on challenges in global markets, career objectives, types of needs, roles and responsibilities of HR client relations and an HR executive, and technical skills with an example.

1. M.B.A HR/ MARKETING, MAY-JUNE 2012
Experience +1 years
Venkata Ramana T/08886985742/venkataramana.thummalacheruvu@gmail.com
(Regulation-2012)
Time: 2 Years
Maximum Marks: 68%
Answer ALL questions.
PART A (3 x 10=30)
1. List any two challenges in global Market?
ANS: Open communication and constant improvement
2. What is Career Objective?
ANS: To be a member of an organization where growth, prospects are unlimited and individual is recognized
by his work. I am looking ahead to work in a challenging environment, where I can constantly learn and
successfully deliver solutions to problems.
3. What are different types of needs?
ANS:
Currently Working as
HR Client Relations in
PRADEV HR
SOLUTIONS( MAY 13Till NOW)
Worked as HR Executive
(Client Relations) in IMPROV
MANAGEMENT ( SEP 12MAY-13)
Completed MBA in 2012 form ACHARYA
NAGARJUNA UNIVERSITY
Completed BA (ENGLISH) from ACHARYA NAGARJUNA
UNIVERSITY in 2010
Self Actualization
Esteem Needs
Safety Needs
Physiological Needs

2. Answer ALL questions
PART B (2 x 15=30)
4. What are Roles and Responsibilities of HR CLIENT RELATIONS in PND HR SOLUTIONS ?
ANS: HR CLIENTS in PND HR SOLUTIONS should have hands on CLIENT SERVICE /BUSINESS DEVELOPMENT /
TALENT ACQUISITION
I.CLIENT SERVICE:
 Giving 100% Service to clients by closing the requirement in correct time.
 Continues follow up with the clients for further projects.
 Taking feed backs from the clients for better performance.
 Raising bills in correct time for the purpose of cash flow in the organization.
 Understanding the needs of the clients and acting on the priority basis.
II.BUSINESS DEVELOPMENT:
 Acquiring new clients for business development.
 Maintaining MIS for further perusal.
 Generating leads from existing client referrals.
 Providing satisfaction to the existing customers for future business.
 Maintaining healthy Client Relations.
 Continues follow up with clients for Bill process.
 Providing Accurate profiles according to the needs of the Clients.
III.TALENT ACQUISITION:
 Sourcing the candidate from Naukri and Monster.
 Scheduling the interview and promote the interview venue by bulk emails or cold calling.
 Screening the resumes of applicants.
 Conducting written test and personal round.
 Coordinating with operation managers for final round.
 Follow upping candidates for final round.
 Maintaining Backup for each position.
 Updating the tracker on daily and weekly basis.
 Preparing MIS report of training on daily basis.
 Coordination with line managers to know up to date requirement and preparing backup.
 Posting Ad’s in social network sites Like FACE BOOK, LINKEDIN.
 Convincing candidates for salary negotiation and joining.
5. What are the roles and responsibilities of HR EXECUTIVE In IMPROV MANAGEMENT SOLUTIONS?
ANS: The given below are the Roles and Responsibilities of HR EXECUTIVE In IMPROV MANAGEMENT
SOLUTIONS.
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Sourcing the candidate from various job portals.
Scheduling the interview and promote the interview venue by bulk emails or cold calling.
Screening the resumes of applicants.

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Conducting written test and personal round.
Coordinating with operation managers for final round.
Follow upping candidates for final round.
Maintaining Backup for each position.
Scheduling joining formalities of candidates.
Conducting Induction program and conducting candidates joining and bank formalities.
Issuing the ID cards and Appointment letter.
Updating the tracker on daily and weekly basis.
Coordinating with training team till training period to know attrition rate.
Coordination with trainee for feedback.
Preparing MIS report of training on daily basis.
Scheduling there assessment date and coordination in certification program.
Coordination with line managers to know up to date requirement and preparing backup.
Checking the performance of the employees by maintaining trackers of individual.
Maintaining Attendance of each individual.
Following the orders of Hr manager and making every Rule to be followed in the organization.
Checking if there is any grievance in the organization and inform the same to management if there is
any.
Checking the attrition rate by the guidance of management,
Doing the needful to retain the employee by the guidance of management.
Preparing Termination and reliving letters.
Taking exit interviews of resigned resources by Using given following methods.
1. Telephonic.
2. Face to face.
3. Internet form.
4. Exit form.
Answer ALL questions
PART C (2 x 20=40)
6. Case Study:
Read the paragraph carefully and answer the questions below.
A Student has done a on the topic called “A STUDY ON EFFECTIVENESS OF RECRUITMENT AND SELECTION
PROCESS IN BPO”. That study is undertaken at Hyderabad office. The survey had carried out in the company
called “HINDUJA GLOBAL SOLUTIONS Ltd” for a period of two months.
The purpose of this study was to provide an overview of the literature on recruitment And selection (R&S) and
to link what these different bodies of research reveal in terms of the relationship between employee selection
and different strands of education and Training policy and practice. The intention of the study is not to offer a
comprehensive Literature review, but to act as a catalyst for trying to understand R&S as a process, Rather
than as a series of atomized strategies; and also to begin to move thinking forward on this important but
neglected topic. In particular, the aim is to learn how far R&S impacts on general education and training policy
debates.

4. a. What are roles and responsibilities of a student in this project?
ANS: The given below are the Roles and Responsibilities of a student in a given project.
 Sourcing profiles from Naukri and other portals.
 Sending bulk emails to candidates about job openings.
 Briefing the candidates about company who came for interview.
 Screening the profiles and send them for personal round.
 Maintaining discipline atmosphere in the interview zone.
 Assisting the HR Executive for interview process.
 Assisting Operation Managers for 2nd and 3rd round.
 Updating the tracker on daily basis and weekly basis.
 Follow upping the selected candidates for joining.
 Taking 1st day of attendance.
 Creating Induction ID of the candidates.
 Creating file record of the candidates who joined in organization.
 Assisting Hr Executive in joining formalities, Bank formalities, ID card issuing, appointment letter
issuing.
 Assisting HR Manager in Induction process.
 Preparing Original ID Cards and giving access to them with the help of IT people.
 Coordinating in Exit Interviews.
1. Face to Face
2. Written
3. Online
4. Telephonic
7. Answer ALL.
a. Describe technical skills with an example?
ANS: Technical skills are those abilities which acquired through learning and practice. The Given Below are the
examples for some technical skills.
 Specialization in Media Publishing and Advertising Concepts.
Ex: Precious Ad http://youtu.be/Ttwx_bbUnW4
 Specialization in Classical Animation and Concepts of Digital Film Making.
 Specialization in Video Streaming and Editing, Animation in Flash and scripting with Flash.
b. What is meant by Achievement, list any Two Major Achievements for HR CLIENT RELATIONS POSITION?
ANS: Achievement Means Something accomplished successfully. The given below are the two major
Achievements for any HR CLIENT RELATIONS POSITION.
 Getting a project worth of 18 lakhs in 3 months.
 Getting promotions as team leader in 3 months.

5. PERSONAL DETAILS OMR SHEET
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