Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
Platform for Innovators
Founded in 2001, New Innovation Technologies is a global technology services, product engineering, and outsourcing company serving the GCC countries. New Innovation Technologies products are highly responsive to the next generation fulfillment and monetization of ROI across varied industry segments. Its services & solutions are designed for providing heterogeneous delivery to the client network.
Over the years of rigorous R & D within the company and launching top of the line solutions & products it serves industry verticals in Immigration, Customs, Education, Banking & Financial Services, Manufacturing, Retail, Public Sector, FMCG, Health Care, Government organizations and many more.
Committed to Serve:
New Innovation Technologies is large enough to be resourceful and small enough to be flexible that makes them one of the most dynamic and adaptable IT Products & services Company. Over the years in contrast to several large technology companies, its business has been established on rock solid foundation that ensures longevity and continuity of services without any interruptions. With extremely resilient and razor sharp at managing business risks and its financial prudence, New Innovation Technologies has been stand still even in the times of boom to bust of IT Industry globally.
The tradition is mirrored in its commitments to the clients by transforming their business by delivering work through greater flexibility, faster time to market, technical excellence and lowering the cost at their door steps. Its high performance outsourcing strategies help the customer’s in growing their business faster, stronger and achieve sustainable advantage against their own competition.
New Innovation Technologies is committed to the continued innovation in its further developments of product portfolio with combination of best people, process and technology to achieve excellence.
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the January Edition:
• Mashreq migrates to the Microsoft intelligent cloud
• Veeam launches new AWS-Native Backup and Recovery Solution in AWS Marketplace
• CrowdStrike partners with ElevenPaths to bring its platform to
customers worldwide
• Dell Technologies names Jeff Clarke as Chief Operating Officer
• GDPR compliance rate remains low according to new talend research
• Mobile Service providers preparing to fortify Security in anticipation of 5G deployments, according to survey
• New Mimecast research finds data loss is primary concern for
financial industry
• Barracuda MSP announces strong performance internationally
• Fortinet Secure SD-WAN chosen by over 21,000 global customers
• IT security budgets lower than average in 45% of SMBs and 50% of enterprises
• IDC MarketScape positions VMware as leader in three end-user computing vendor assessments
Cloud services brokerages evaluating the business caseSteve Crawford
Jamcracker presentation discusses the Cloud Services Brokerage model, and key factors to consider in evaluating the opportunity. Use-cases include communications and IT providers / distributors as well as enterprise IT organizations.
Data, Design, Delivery, Experience – The ideal customer communications lifecyclePrecisely
Everything starts with data - the quality of your data, connections to various systems for enriching it, to ultimately assembling the insights that data holds to design personalized experiences delivered on any medium. Think about a communication you’ve received recently - an insurance claim, a bank statement, utility bill. Everything that goes into creating it, from the type of account you have, the company’s branding, your personal information, even your delivery preferences, is all dependent on a company’s ability to create confident, actionable outcomes from data. And if not done right, the cost of a lost customer and wasted resources can make or break a company’s bottom line.
Join on-demand this webinar to learn:
- How to create the ideal customer experience at every interaction point in their journey
- How data-driven communications can be made simple through a combination of unified design and delivery channels
- Where in the customer lifecycle you may be losing, and what you can do to turn it around
Featuring a case study from Direct Line Group
For those committed to exceptional customer experience, there is one key question: How do you maintain that personal sense of security whilst leveraging the convenience of digital tools? This interactive webinar, presented by Precisely and with exclusive insight from Direct Line, will provide an answer to this and other questions.
The New Technology Trinity For Real Time Consumer EngagementSaepio Technologies
Explore how Big Data, Real-Time Decision Engines, and Multi-Channel Content Creation and Delivery Technology work together for Real-Time Consumer Engagement. Available at Saepio.com.
Platform for Innovators
Founded in 2001, New Innovation Technologies is a global technology services, product engineering, and outsourcing company serving the GCC countries. New Innovation Technologies products are highly responsive to the next generation fulfillment and monetization of ROI across varied industry segments. Its services & solutions are designed for providing heterogeneous delivery to the client network.
Over the years of rigorous R & D within the company and launching top of the line solutions & products it serves industry verticals in Immigration, Customs, Education, Banking & Financial Services, Manufacturing, Retail, Public Sector, FMCG, Health Care, Government organizations and many more.
Committed to Serve:
New Innovation Technologies is large enough to be resourceful and small enough to be flexible that makes them one of the most dynamic and adaptable IT Products & services Company. Over the years in contrast to several large technology companies, its business has been established on rock solid foundation that ensures longevity and continuity of services without any interruptions. With extremely resilient and razor sharp at managing business risks and its financial prudence, New Innovation Technologies has been stand still even in the times of boom to bust of IT Industry globally.
The tradition is mirrored in its commitments to the clients by transforming their business by delivering work through greater flexibility, faster time to market, technical excellence and lowering the cost at their door steps. Its high performance outsourcing strategies help the customer’s in growing their business faster, stronger and achieve sustainable advantage against their own competition.
New Innovation Technologies is committed to the continued innovation in its further developments of product portfolio with combination of best people, process and technology to achieve excellence.
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the January Edition:
• Mashreq migrates to the Microsoft intelligent cloud
• Veeam launches new AWS-Native Backup and Recovery Solution in AWS Marketplace
• CrowdStrike partners with ElevenPaths to bring its platform to
customers worldwide
• Dell Technologies names Jeff Clarke as Chief Operating Officer
• GDPR compliance rate remains low according to new talend research
• Mobile Service providers preparing to fortify Security in anticipation of 5G deployments, according to survey
• New Mimecast research finds data loss is primary concern for
financial industry
• Barracuda MSP announces strong performance internationally
• Fortinet Secure SD-WAN chosen by over 21,000 global customers
• IT security budgets lower than average in 45% of SMBs and 50% of enterprises
• IDC MarketScape positions VMware as leader in three end-user computing vendor assessments
Cloud services brokerages evaluating the business caseSteve Crawford
Jamcracker presentation discusses the Cloud Services Brokerage model, and key factors to consider in evaluating the opportunity. Use-cases include communications and IT providers / distributors as well as enterprise IT organizations.
Data, Design, Delivery, Experience – The ideal customer communications lifecyclePrecisely
Everything starts with data - the quality of your data, connections to various systems for enriching it, to ultimately assembling the insights that data holds to design personalized experiences delivered on any medium. Think about a communication you’ve received recently - an insurance claim, a bank statement, utility bill. Everything that goes into creating it, from the type of account you have, the company’s branding, your personal information, even your delivery preferences, is all dependent on a company’s ability to create confident, actionable outcomes from data. And if not done right, the cost of a lost customer and wasted resources can make or break a company’s bottom line.
Join on-demand this webinar to learn:
- How to create the ideal customer experience at every interaction point in their journey
- How data-driven communications can be made simple through a combination of unified design and delivery channels
- Where in the customer lifecycle you may be losing, and what you can do to turn it around
Featuring a case study from Direct Line Group
For those committed to exceptional customer experience, there is one key question: How do you maintain that personal sense of security whilst leveraging the convenience of digital tools? This interactive webinar, presented by Precisely and with exclusive insight from Direct Line, will provide an answer to this and other questions.
The New Technology Trinity For Real Time Consumer EngagementSaepio Technologies
Explore how Big Data, Real-Time Decision Engines, and Multi-Channel Content Creation and Delivery Technology work together for Real-Time Consumer Engagement. Available at Saepio.com.
#SaaS is proving to be a game-changer with its cost-saving advantages for businesses of all sizes. But that's not it. Watch on to explore the possibilities.
Mr Omkar Malage, Senior Industry Analyst, Frost & Sullivan, tells us how #SaaS is shaping businesses by making technology more affordable, accessible, secure, and adaptable.
Tata Tele Business Services has a wide range of SaaS. Be technology ready with our state-of-the-art solutions:
1. Hosted IVR - https://bit.ly/2ZqjQI5
2. Hosted OBD - https://bit.ly/2YmTCKb
3. Digital Survey - https://bit.ly/2YEBJG4
4. Live Chat - https://bit.ly/2SZlvlL
5. Document Management System - https://bit.ly/2HmVCbP
Visit our website to know more about our Connectivity, Collaboration, Security, Cloud-and-SaaS, IoT and Marketing Solutions: https://www.tatateleservices.com/
Like. Comment. Share.
Place your business enquiries here: http://bit.do/eN9Tj
Follow us on social media:
Facebook: http://bit.do/eHacx
LinkedIn: http://bit.do/eHacN
Twitter: http://bit.do/eHacP
Instagram: http://bit.do/eHacT
YouTube: https://bit.ly/31nHxS9
Customer Data Platforms offer hope to customer experience managers struggling with disconnected data. But many are still unsure what CDPs are, what they can do and, just as important, what they won’t do. With the latest research on CDP industry growth and trends and case studies, you’ll leave this session with a clear understanding of CDP strengths and weaknesses, situations where CDP is the right solution, how CDP relates to the rest of your marketing stack, requirements for successful CDP deployments, ways to find the best CDP for your business and the truth behind common CDPs myths.
Right Message, Right Time: The Secrets to Scaling Email Success Teradata
This Campaign Manager Leadership Series ebook outlines the 4 keys to an automated email marketing strategy and how marketers can scale to meet these “always-on” customer expectations.
Magenta advisory: Data Driven Decision Making –Is Your Organization Ready Fo...BearingPoint Finland
It’s nice to have loads of data. Nevertheless, many managers start to sweat when it comes to genuinely fact-based decision making. This study reveals the keys to leveraging big data successfully.
Every industry is becoming data driven, built around its information systems. Nowhere is this more evident than in retail where customer data is pivoting to flow across the traditional customer touchpoints and retailers are creating organizational structures that are responsible for the customer experience across traditional functional silos.
EMC Perspective: What Customers Seek from Cloud Services ProvidersEMC
This EMC Perspective elaborates on how service providers can capitalize on the fast-growing cloud services market by being responsive to customers' goals, concerns, and performance and support requirements.
Protect your confidential information while improving servicesCloudMask inc.
Over the last few decades, the financial sector has outgrown banks, as financial engineering, digital money and regulatory changes have evolved. Assets managed by financial firms (equity and various types of debt) are larger, as corporate debt has surpassed federal, state and local government’s debt. The US banks’ share of assets under management (AUM) accordingly declined from 58% in 1907 to 27% in 2008, while pension, mutual funds and non-depository firms (e.g., private equity and hedge funds) have grown substantially.
Presentation deck from a webinar with Comcast Business and Entrepreneur about collecting and using customer and prospect data to provide the best experience for customers.
AWS Summit Singapore - Building DXC's Digital Insurance as a Service (DIaaS) ...Amazon Web Services
Kevin Aylward, Global Director, AWS Solutions, DXC Technology.
In this session we will cover how DXC and AWS are working together to bring next gen digital insurance solutions to market. Digital Insurance as a Service is DXC's new Digital Insurance Platform – bringing together a broad range of DXC offerings (Cyber, Managed Services for AWS, ServiceNow) in an integrated consumption-based model. DXC DIaaS is API enabled with the ability to participate in the Digital Economy “Out of the Box” with pre-integrated and pre-configured templates. DXC DIaaS's speeds up time to implement, at lower risk. Amazon is a key partner providing the benefits of a broad range of AWS services and regulatory compliance architectures.
Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
Key stories of the edition are as below:
1. THE POWER OF DATA Cynosure
2. THE GAME PLAN Dataplus
3. BACK TO THE FUTURE FutureX
4. REAL SECURITY MDS DUBAI
5. LEARNING FROM ‘THE BLACKBOARD’ OCS Infotech
6. BACKED UP Seven Seas Computers
7. SMART BANKING Th ingLogix
8. FLYING HIGH Qatar Project Group International
9. SECURE UNION IE Network Solutions
10. GETMAX OF IT Getmax DMCC
#SaaS is proving to be a game-changer with its cost-saving advantages for businesses of all sizes. But that's not it. Watch on to explore the possibilities.
Mr Omkar Malage, Senior Industry Analyst, Frost & Sullivan, tells us how #SaaS is shaping businesses by making technology more affordable, accessible, secure, and adaptable.
Tata Tele Business Services has a wide range of SaaS. Be technology ready with our state-of-the-art solutions:
1. Hosted IVR - https://bit.ly/2ZqjQI5
2. Hosted OBD - https://bit.ly/2YmTCKb
3. Digital Survey - https://bit.ly/2YEBJG4
4. Live Chat - https://bit.ly/2SZlvlL
5. Document Management System - https://bit.ly/2HmVCbP
Visit our website to know more about our Connectivity, Collaboration, Security, Cloud-and-SaaS, IoT and Marketing Solutions: https://www.tatateleservices.com/
Like. Comment. Share.
Place your business enquiries here: http://bit.do/eN9Tj
Follow us on social media:
Facebook: http://bit.do/eHacx
LinkedIn: http://bit.do/eHacN
Twitter: http://bit.do/eHacP
Instagram: http://bit.do/eHacT
YouTube: https://bit.ly/31nHxS9
Customer Data Platforms offer hope to customer experience managers struggling with disconnected data. But many are still unsure what CDPs are, what they can do and, just as important, what they won’t do. With the latest research on CDP industry growth and trends and case studies, you’ll leave this session with a clear understanding of CDP strengths and weaknesses, situations where CDP is the right solution, how CDP relates to the rest of your marketing stack, requirements for successful CDP deployments, ways to find the best CDP for your business and the truth behind common CDPs myths.
Right Message, Right Time: The Secrets to Scaling Email Success Teradata
This Campaign Manager Leadership Series ebook outlines the 4 keys to an automated email marketing strategy and how marketers can scale to meet these “always-on” customer expectations.
Magenta advisory: Data Driven Decision Making –Is Your Organization Ready Fo...BearingPoint Finland
It’s nice to have loads of data. Nevertheless, many managers start to sweat when it comes to genuinely fact-based decision making. This study reveals the keys to leveraging big data successfully.
Every industry is becoming data driven, built around its information systems. Nowhere is this more evident than in retail where customer data is pivoting to flow across the traditional customer touchpoints and retailers are creating organizational structures that are responsible for the customer experience across traditional functional silos.
EMC Perspective: What Customers Seek from Cloud Services ProvidersEMC
This EMC Perspective elaborates on how service providers can capitalize on the fast-growing cloud services market by being responsive to customers' goals, concerns, and performance and support requirements.
Protect your confidential information while improving servicesCloudMask inc.
Over the last few decades, the financial sector has outgrown banks, as financial engineering, digital money and regulatory changes have evolved. Assets managed by financial firms (equity and various types of debt) are larger, as corporate debt has surpassed federal, state and local government’s debt. The US banks’ share of assets under management (AUM) accordingly declined from 58% in 1907 to 27% in 2008, while pension, mutual funds and non-depository firms (e.g., private equity and hedge funds) have grown substantially.
Presentation deck from a webinar with Comcast Business and Entrepreneur about collecting and using customer and prospect data to provide the best experience for customers.
AWS Summit Singapore - Building DXC's Digital Insurance as a Service (DIaaS) ...Amazon Web Services
Kevin Aylward, Global Director, AWS Solutions, DXC Technology.
In this session we will cover how DXC and AWS are working together to bring next gen digital insurance solutions to market. Digital Insurance as a Service is DXC's new Digital Insurance Platform – bringing together a broad range of DXC offerings (Cyber, Managed Services for AWS, ServiceNow) in an integrated consumption-based model. DXC DIaaS is API enabled with the ability to participate in the Digital Economy “Out of the Box” with pre-integrated and pre-configured templates. DXC DIaaS's speeds up time to implement, at lower risk. Amazon is a key partner providing the benefits of a broad range of AWS services and regulatory compliance architectures.
Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
Key stories of the edition are as below:
1. THE POWER OF DATA Cynosure
2. THE GAME PLAN Dataplus
3. BACK TO THE FUTURE FutureX
4. REAL SECURITY MDS DUBAI
5. LEARNING FROM ‘THE BLACKBOARD’ OCS Infotech
6. BACKED UP Seven Seas Computers
7. SMART BANKING Th ingLogix
8. FLYING HIGH Qatar Project Group International
9. SECURE UNION IE Network Solutions
10. GETMAX OF IT Getmax DMCC
PLAY TO WIN
In Business, As In Chess, Forethought Wins
Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
T-Byte Digital Customer Experience July 2021EGBG Services
This document brings together a set
of latest data points and publicly
available information relevant for
Digital Customer Experience
Industry. We are very excited to share
this content and believe that readers
will benefit from this periodic
publication immensely
MSP Industry Brief - From Break / Fix to Recurring Revenue Madeline Titcomb
This industry brief highlights the industry and technology trends impacting MSPs now and in the future. It highlights ways for MSPs to take advantage of the cloud to create new revenue streams, address customer needs, and grow recurring
revenue for greater profitability and less volatility.
Transforming The Insurance Industry How Liferay DXP Is Revolutionizing Digita...arenakelly
Learn how the Liferay Digital Experience Platform help insurers deliver personalized experiences, streamline operations, and optimize workflows to transform businesses
Pervasive analytics through data & analytic centricityCloudera, Inc.
Cloudera and Teradata discuss the best-in-class solution enabling companies to put data and analytics at the center of their strategy, achieve the highest forms of agility, while reducing the costs and complexity of their current environment.
Join our webinar to hear how Consensus, a Target-owned subsidiary, utilizes AWS and Trifacta to prepare data for use in fraud detection algorithms. You’ll learn how self-service automated data wrangling can save your organization time and money, and tips for getting started with Trifacta’s solution, built for AWS.
.
Webinar attendees will learn:
- Why automating your data wrangling tasks can lead to greater data accuracy and more meaningful insights.
- How you can reduce your data preparation time by 60% and more with self-service data wrangling tools built for AWS.
- How easy it is to get started with machine learning solutions for data wrangling on the cloud.
The 10 Most Scalable Cloud Solution Providers of 2019Mirror Review
The cloud computing industry has grown tremendously in the last couple of years. The major factors that are fueling this growth are increased automation and agility, the need for delivering superior customer experience, enhanced cost savings and greater return on investment.
Find best CEO Stories, Leadership Magazines, trending news, and blogs by covering the cutting- edge technologies on Mirror Review website.
Visit our site https://www.mirrorreview.com/about-us/
Based on a review of technology vendors at Contact Center Week, Contact Center Technology Trends: Part 1 focuses on five tech fields making waves in the industry: cloud computing, security, social media, gamification and artificial intelligence.
Managed support cost and enhanced performance for the world's largest gaming ...Mindtree Ltd.
Mindtree collaborated with the customer to develop a new application, keeping in mind present and future requirements such as distributed scenarios, offline capabilities, cloud deployment and seamless integration with line-of-business applications.
ICT eGuide: Switching foundation technology for better cyber securityNiamh Hughes
Since 2007, Solution IP have been creating operational efficiencies with our expansive foundation technology portfolio across voice, unified communications, cyber security, connectivity and network. Our engineers and ICT expert team design and deploy award-winning cloud technology and networks to solve UK business infrastructure challenges. Our clients switch for our expertise but stay for our exceptional managed service with 5* independently-rated support from our skilled in-house engineers and service desk.
Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
Key stories of the edition are as below:
1. DATA DRIVEN Masterworks
2. ENHANCING PROFITABILITY Robosoft Soliutions
3. COMBINING INNOVATIONS Agile Cloud Solutions
4. UNLOCKING EFFICIENCIES Zero & One
5. ADAPTING TO CHANGE Paramount Computer Systems
6. POWERING THROUGH ICD Technologies
7. CUTTING COMPLEXITY Alpha Data
8. BRIDGING THE GAP Deltron
9. THE PERFECT MATCH Aerizo
10.INTEGRATING SKILLS Intertec Systems
5 fundamental considerations when investing in the power and promise of information management for choosing a cloud service provider.
To find out more, visit www.viewpointe.com
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from June Edition :
•Hewlett Packard Enterprise Expands HPE GreenLake
•Alibaba Cloud and Redington Boost MEA Technology
Ecosystem
•Cisco Announces New Service Enhancement For XDR And
SASE
•Dell Technologies Announces Planned VMware Spin-Off
•Microsoft-EIU Study Reveals Digital Preparedness Helped
Firms Adapt to COVID-19
•Huawei Releases CloudCampus 3.0 for Fully Wireless Networks
•Forcepoint Acquires Remote Browser Isolation Innovator
Cyberinc
•New Avaya OneCloud CCaaS Features to Enhance Customer
Experiences
•Citrix Research Uncovers New Approach to Security
•Fortinet Unveils New FortiEDR Capabilities
•Mimecast: 61% of Firms were Infected with Ransomware in 2020
•Palo Alto Networks Introduces Complete Zero Trust Network Security
•Software AG Delivers New webMethods Upgrades
•Veeam Accelerates Data Protection Strategies at VeeamON 2021
•Talend: Over a Third of Business Leaders Don’t Use Data for Critical Decisions
Showcasing exemplary stories of success where channel partners have gone to great lengths to implement innovative solutions. Acclaiming those partners who have risen to the challenges of the digital era and transformed their business to a solutions offering. Inspiring channel businesses to become value-added providers and trusted allies to their customers. Stories that made a Difference.
Key stories of the edition are as below:
1. FUELING GROWTH - CDW Middle East & Africa
2. NEW FRONTIERS- EmaxIT International
3. LAYING THE FOUNDATION - Innovative Incorporation
Trading
4. CRITICAL CONNECTIONS- Visiontech Systems International
5. THE BIG PICTURE - BMB Group
6. THE LAST LINE OF DEFENSE - Maxbyte Technologies
7. BANKING ON THE FUTURE - ConSol Enterprising IT
8. TOP GRADE - Cloud Box Technologies
9. EAGLE EYE - Fox Data Dubai
10.SECURE GATEWAYS - Virus Rescuers
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from April-May Edition:
•Software AG Appoints Redington Value As Middle East Distributor
•Microsoft Announces Nuance Acquisition
•Dell Technologies: UAE and Saudi Arabia Lead in Digital Transformation
•Cisco Announces New Data Center to Serve Collaboration Customers
•Aruba Accelerates Digital Transformation on Microsoft Azure
•Tableau Business Science Brings Powerful Data Science Capabilities
•Oracle Announces Cloud Lift Services
•Okta Launches Customer Identity Risk Ecosystem and Workflow Integrations
•VMware Cloud Accelerates App Modernization Through Multi-Cloud Services
•Mimecast Publishes Report on Threat Actor Attacks During COVID-19
•Micro Focus Introduces OPTIC
•Ivanti: Remote Work is Sending IT Security Budgets Out of Control
•CyberArk Highlights Credential Theft Trends for New Types of Identities
•Gigamon Launches Hawk to Secure Cloud Adoption
•Check Point Software Announces Mobile Security Report 2021
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the March Edition:
•Oracle Expands Hybrid Cloud Portfolio with Roving Edge Infrastructure
•Huawei Unveils New Solutions to Stimulate Growth in the Digital Economy
•Fortinet Delivers Major Updates to FortiOS Operating System
•Cisco Completes Acquisition of IMImobile
•Palo Alto Networks Launches NextWave 3.0
•Cambium Networks Unveils Gigabit Outdoor Point to Point Solution
•Check Point Software Launches Unified Security Solution Harmony
•Citrix Tackles Employee Well-Being
•CrowdStrike Delivers Advanced Threat Protection for Cloud and Container Workloads
•Kaspersky: DDoS Attacks in Q4 2020 Dropped by a Third Compared to Q3
•Nutanix Extends Ransomware Protections to Help Secure Customers’ IT Environments
•New Veeam Backup & Replication v11 Now Available
•VMware Refreshes vRealize Cloud Management
•Veritas Introduces NetBackup 9
•Ivanti Wavelink Expands Velocity Platform
•CyberArk Delivers New Identity Security Offerings to Drive Customer Success
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the February Edition:
•Microsoft Unveils Employee Experience Platform to Help People Thrive at Work
•Cisco Reveals Top Tech Trends for 2021 and Beyond
•Aruba ClearPass Security Portfolio Receives Cyber CatalystSM Designation
•Oracle Powers New 5G, Fiber and Digital Services for Communications Industry
•Fortinet Announces AI-powered XDR for Fully Automated Threat Detection and Response
•Citrix to Acquire Project Management Platform Wrike
•Check Point Unveils New Quantum Spark Security Gateways for SMBs
•CyberArk Study: Poor Security Habits Raise Questions About the Future of Remote Work
•Fujitsu Amps up Behavior Recognition Tech with Deep Learning
•Hitachi Launches Industrial Edge Computer CE Series Embedded AI model
•High Private Cloud Usage Sets Path for UAE’s Hybrid Cloud Migration
•Veritas Extends Cloud Capabilities Across its Platform
•Lumen, VMware Expand Partnership to Drive Rapid Innovation at the Edge
•Malwarebytes Announces New Integrations in OneView
Management Dashboard
•Veeam Announces Availability of New Backup for Google Cloud Platform
•Palo Alto Networks Expands IoT Security to Healthcare
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the January Edition:
•Hewlett Packard Enterprise Empowers Channel Collaborations
•Saudi Railway Company Modernizes Railway Data Infrastructure with Oracle Cloud
•Emirates Group Security Selects Huawei to Build Digital Command and Control Centre
•Fortinet Announces Secure SD-WAN Appliances for OT Environments
•Aruba Automates Branch Office Connectivity to AWS
•Avaya Announces Solutions to Assist with COVID-19 Vaccine Rollout
•Check Point Survey Reveals Security Priorities for 2021 and Beyond
•WebSprix to Deploy Cisco Routed Optical Networking Solution with Cisco 8000
•Citrix Uncovers What Employees Really Want in 2021
•Cohesity Announces SaaS Offerings for Backup and Disaster Recovery
•Palo Alto Networks Completes Acquisition of Expanse
•Nutanix Extends Storage Services to its Hybrid Cloud Platform
•Tableau 2020.4 Simplifies Data Preparation with Browser-Based Tableau Prep
•New Veeam Backup for Microsoft Office 365 v5 Now Available
•Gigamon Channel-First Focus Provides Partners Unparalleled Support
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the December Edition:
•Redington Value Announces Strategic Partnerships and Service Offerings
•Microsoft Facilitates Compliance in the Hybrid Work Era
•Cisco Announces All New Webex
•Oracle’s Second-Generation Cloud Region in the UAE Goes Live
•Huawei Outlines New Growth Opportunities with 5G
•New Comcast Business Solution Powered by Aruba Brings Enterprise-Grade Office Connectivity from Home
•Barracuda Acquires Zero Trust Network Access Innovator Fyde
•Citrix Sets New Standard for Digital Workspace Security
•Check Point Software Launches New Cybersecurity Platform
•CrowdStrike Advances Threat Intelligence Offerings with Situational Awareness
•Gartner Recognises Fortinet as Leader in Network Firewalls
•Nutanix Signs Sponsorship Agreement of HPE Digital Life Garage
•Micro Focus Announces CISO Resource to Accelerate Enterprise Resilience
•VMware Unveils the Modern Network Framework for Data Center and Cloud Networking
•Palo Alto Networks Reimagines Data Security with Enterprise
Data Loss Prevention Service
•Freshworks unveils Freshworks CRM
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the October Edition:
•Redington Value Signs Agreement to Become FireEye Distributor
•Gigamon Announces Distribution Agreement with Redington Value
•Aruba ESP Unifies IoT, IT and OT Networks
•Nutanix Announces HCI Software Innovations
•Oracle Cloud Guard and Oracle Maximum Security Zones Now Available
•Gigamon Partners with Nokia to Deliver 5G Solution
•Huawei Launches Digital OptiX Network Solutions in the Middle East
•QR Codes Pose Significant Security Risks to Enterprises: MobileIron
•Soft Skills and Tech Critical to Maximize Value From AI: Microsoft
•Palo Alto Networks Introduces Next-Generation SD-WAN Solution
•Cisco’s Webex Enables Rapid Adoption of New Remote Learning Models for MEA
•Trend Micro Blocked 8.8 Million COVID-19 Threats
•Ooredoo Kuwait partners with Nutanix to launch VDI-as-a-Service for businesses
•Talend Introduces Measure of Data Health
•VMware Advances 5G Telco Cloud Portfolio
•Mimecast Announces Integration with Theta Lake
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the September Edition:
• Redington Value Joins Digital Guardian’s Synergy Partner Program
• Oracle Cloud VMware Solution Now Available
• Cybercriminals Exploiting Global Pandemic at Enormous Scale: Fortinet
• Nutanix Hybrid Cloud Infrastructure Now Available on Amazon Web Service.
• CyberArk Alero Enhances Remote User Security with New Authentication Options
• PTC Enhances Industrial IoT Platform
• Ivanti Announces New Service and Asset Management Releases
• Massive Gaps in Cybersecurity as Employees Work at Home: Malwarebytes
• Micro Focus Announces General Availability of ArcSight 2020
• Gigamon Attains New Validation to Deliver Security Solutions to Government Sector
• MobileIron Offers Complete Mobile Phishing Protection
• VMware Brings Kubernetes to Fusion 12 and Workstation 16 Releases
• Palo Alto Networks Introduces Marketplace for Cortex XSOAR
• Huawei Announces Next-Gen OceanStor Pacific Series
• Tableau 2020.3 Adds External Write to Database, Enhanced Administrator Tools
• Trend Micro Announces XDR Suite in the UAE
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the August Edition:
•AWS Announces General Availability of AWS IoT SiteWise
•Dell Technologies Explores VMware Spin-Off
•HPE To Drive Edge-to-Cloud Strategy With Acquisition Of Silver Peak
•Oracle Announces Oracle Dedicated Region Cloud@Customer
•Fortinet Acquires Cloud Security and Networking Innovator OPAQ Networks
•Nexthink Launches Experience Platform
•Nutanix Sheds Light On Smart City Development Expectations
•Palo Alto Networks Launches World’s First ML-Powered NGFW
•57% of UAE IT Heads See Challenge In Gaining Holistic Network Visibility: VMware
•Mimecast Acquires MessageControl
•Cybersecurity Top Priority In COVID-19 Recovery: CrowdStrike Report
•Cohesity Launches Consumption-Based Subscription Pricing for MSP Partner
•Kaspersky’s New VPN Secure Connection Ensures User Privacy
•Veeam Announces New Competencies To EMEA ProPartner Program
•82% of UAE Remote Workers Have Gained Cybersecurity Awareness: Trend Micro
•Imperva Unveils Cloud Data Security Solution
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the July Edition:
•Systancia Appoints Redington Value As Distributor For Middle East And Africa
•AWS Launches Marketplace And Data Exchange In UAE
•Dell Technologies Brings Cloud Capabilities To Edge Environments
•Redington Expands Imperva Partnership To Africa
•SAS And Microsoft To Shape The Future Of Analytics And AI
•Fortinet Achieves MEF 3.0 SD-WAN Certification
•Red Hat Announces Enhancements To Ansible Automation Portfolio
•A10 Networks Delivers Highest Performance DDoS Protection
•Regional SMEs To Leverage The Power Of Avaya IP Office Subscription
•Veeam Announces New Veeam Availability Orchestrator v3
•60% Of UAE Enterprises Anticipate An Email-Borne Attack: Mimecast
•Micro Focus Introduces New Family Of Software
•StorageCraft Unifies Business Continuity Stack With ShadowXafe 4.0
•CrowdStrike Falcon Expands Linux Protection With Enhanced Prevention Capabilities
•Nutanix Strengthens Desktop as a Service Solution
•HPE To Deliver New Return-To-Work Solutions To Help Firms Accelerate Recovery
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the June Edition:
•Redington Value On Navigating The New Normal Through Digital Innovations
•AWS Outposts Now Available In UAE And Saudi Arabia
•Dell Technologies Delivers The Power Of Open Source Networking
•HPE Announces General Availability Of GreenLake Central
•Oracle Announces Oracle Analytics For Fusion HCM
•Fortinet Announces Secure SD-WAN Innovations
•Aruba Unveils New Secure AI-Powered Solutions
•Tableau 2020.2 Introduces New Data Model For Powerful Multi-Source Analysis
•Huawei Announces White Paper On Future Network Architectures
•A10 Networks: Mobile Telecom Industry Advances Toward 5G
•Nutanix Simplifies Advanced Business Continuity With Automation
•Cohesity Unveils Mobile App For Enterprise Data Management Platform
•VMware Announces Next-Gen SOC Alliance
•New Veeam Backup For Microsoft Azure Now Available
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the March Edition:
•Veeam Availability Suite v10 unveiled
•P&O Maritime Logistics enables IoT with Aruba Solutions
•Avaya Spaces embraces a multiexperience approach
•Nutanix releases second Enterprise Cloud Index Report
•Huawei strengthens enterprise offerings
•Palo Alto Networks introduces Cortex XSOAR platform
•Mimecast announces new integration with IBM Security
•A10 Networks delivers virtual DDoS defense solution
•Fortinet introduces self-learning Artificial Intelligence appliance
•Veritas recognized by Gartner Peer Insights Customers’ Choice
•Kaspersky extends its partner network
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the February Edition:
• Insight Partners to acquire Veeam
• Mimecast acquires Segasec
• Nutanix and International Systems Engineering sign MoU
• Aruba advances digital retail experiences
• IDC MarketScape positions VMware as a Leader in three end-user computing vendor assessments
• Micro Focus introduces Voltage SmartCipher
• Microsoft commits to become Carbon negative by 2030
• Red Hat accelerates cloud-native development with unified hybrid cloud storage
• Kaspersky integrates with SolarWinds
• A10 Networks extends Thunder Convergent Firewall capabilities
• Fortinet to showcase digital innovations in security at Accelerate 2020
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the December Edition:
•Sage announces Redington as official distribution partner for GCC
•Enabling a data-driven future
•New Avaya partnership set to improve emergency response in MEA
•New Kaspersky Sandbox automates protection from advanced threats
•Huawei receives TSIA rated outstanding assisted support EMEA certification
•CrowdStrike introduces Falcon for AWS to simplify cloud workload protection
•Microsoft marks ADIPEC 2019 with intelligent cloud to empower regional energy sector
•Veeam unveils new backup solutions for Microsoft cloud platforms
•Aruba named leader in latest IDC MarketScape report
•Red Hat brings predictive models to business automation portfolio
•Fortinet chosen by Ooredoo Kuwait to deliver secure SD-WAN managed service
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the November Edition:
•Commercial Bank of Dubai adopts the Microsoft Cloud to accelerate digitization
•The next frontier of value
•Abu Dhabi Municipality chooses Aruba for digital workplace transformation project
•Nutanix announces new IT automation for private clouds
•Fortinet ranked high by Gartner for SDWAN equipment market share by revenue
•Okta launches Okta SecurityInsights to protect global workforces
•Automation Anywhere launches AI-Powered RPA-as-a-Service platform
•New Mimecast report finds staggering increase in BEC Attacks
•Huawei stresses on key pillars for digital economy in the region
•DU chooses Oracle to accelerate uptake of UAE FEDNet programme
•VMware ranked 1st in cloud systems, service management
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the October Edition:
•Freshworks, Redington Gulf partner to bring customer engagement products to MEA region
•Oracle and VMware partner to support customers’ hybrid cloud strategies
•AWS announces general availability of Amazon Quantum Ledger Database
•HPE announces market share, revenue growth in enterprise storage
•Seclore expands SDK platform
•Independent research firm names CrowdStrike a leader in endpoint security
•Barracuda Forensics and Incident Response now generally available
•Bahrain Credit drives digital transformation with Veeam
•Dell Technologies unveils ground-breaking servers, solutions
for Modern Data Centers
•SAS recognized as leader in enterprise marketing software suites
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the September Edition:
•Aruba “leads the pack” in 2019 wireless solutions evaluation by Forrester Research
•Automation Anywhere acquires klevops to maximize collaboration between humans, Bots
•Dell Technologies cloud advancements deliver new Kubernetes Support, Hybrid Cloud Infrastructure options
•AWS announces general availability of Amazon Forecast
•SAS sees 105% growth in AI revenue, per analyst report
•Deloitte, Splunk provide automated security monitoring and response capabilities to organizations worldwide
•Veeam to drive Middle East businesses to adopt Cloud Data Management at GITEX 2019
•IDC MarketScape recognizes PTC as a Global Industrial IoT Platform Leader
•Apparel Group fuels amazing growth trajectory with Oracle
•Mimecast now delivers community-based, tailored Threat
Intelligence
•Red Hat launches OpenShift Service Mesh to accelerate adoption of Microservices and Cloud-Native Applications
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the August Edition:
•Veeam tightens leadership in Cloud Data Management Market
•Atlantis, The Palm selects Dell Technologies to reinvent and modernize its IT Environment
•Barracuda accelerates growth in email protection
•Lufthansa Technik embarks on digital transformation with PTC
•New Avaya Research reveals challenges for AI adoption in the UAE
•MicroStrategy 2019 Update 2 expands the reach of HyperIntelligence
•Microsoft announces investments to broaden opportunities for partners
•Sonicwall 2019 mid-year report shows worldwide malware decrease of 20%
•A quarter of people in EMEA prefer Cybersecurity managed by AI
•Micro Focus introduces new Robotic Process Automation Product
•Talend delivers Pay-as-You-Go On-Ramp to accelerate Integration Projects
Value Journal, a monthly news journal from Redington Value Distribution, intends to update the channel on the latest vendor news and Redington Value’s Channel Initiatives.
Key stories from the July Edition:
•Redington Value strengthens RPA offerings with Automation Anywhere
•Microsoft Cloud datacenter regions now available in the UAE
•Redington Value Inks Distribution Agreement with Cohesity
•Salesforce to acquire Tableau
•Business and IT heads recognize AI can transform the Contact Center
•Organizations can lose $20 Million in a year due to poor data management
•Fortinet rapidly expands its partner focused Security as a Service Cloud offerings
•Malwarebytes simplifies enterprise endpoint security orchestration with ServiceNow integration
•Partners see increased avenues for growth with Nutanix and HPE Partnership
•Microsoft and Oracle to interconnect Microsoft Azure and Oracle Cloud
•Huawei drives 5G adoption to accelerate digital transformation
Implicitly or explicitly all competing businesses employ a strategy to select a mix
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FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
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Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
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1. SHOWCASING EXEMPLARY STORIES OF SUCCESS WHERE CHANNEL PARTNERS HAVE GONE TO GREAT LENGTHS TO IMPLEMENT INNOVATIVE SOLUTIONS.
ACCLAIMING THOSE PARTNERS WHO HAVE RISEN TO THE CHALLENGES OF THE DIGITAL ERA AND TRANSFORMED THEIR BUSINESS TO A SOLUTIONS OFFERING.
INSPIRING CHANNEL BUSINESSES TO BECOME VALUE-ADDED PROVIDERS AND TRUSTED ALLIES TO THEIR CUSTOMERS.
STORIES
THAT
MADE
A
DIFFERENCE
ISSUE 01
POWERED BY
IT’S NOT ABOUT IDEAS. IT’S ABOUT MAKING IDEAS HAPPEN.
Entrepreneurial thinking
2. VALUE STORIES|2018 3
CONTENTS
PROLOGUE
BE THE GAME CHANGER
Value Stories, a brand-new initiative by Redington Value turns
the spotlight on the differentiators within the IT channel in the
Middle East.
The regional IT business has evolved over the years to
reflect changing market conditions. Emerging technologies
have further dictated the dynamic IT environment, compelling
all stakeholders to transform to the demands of the digital era.
From virtualization to the advent of cloud computing and
big data analytics to Internet of Things, the industry continues
to rapidly transform. In such a scenario, the role of channel
partners becomes even more significant. Today, partners
are expected to step up to the role of trusted advisors and
be solutions providers for their customers. The objective is
to assist customers in their digital goals and address their
business challenges with a comprehensive outlook.
Value Stories commends those partners who have gone
the extra mile to enable their customers’ business growth.
We encourage more partners to implement creative solutions
for their end users in the cybersecurity, cloud computing and
big data analytics space while also deploying projects, which
require a combination of different technologies.
As our tagline suggests, we are showcasing exemplary
‘stories that made a difference’ in this new initiative. We
encourage our partners to integrate innovation in their offerings
and define a path for others to follow.
Ramkumar Balakrishnan
President, Redington Value
BEYOND CALL OF DUTY
CATALYZING CHANGE
HARNESSING DATA
REVOLUTION
POWERINGWITHINSIGHTS
04
06
08
10
Sunaina Arabi, Sales Manager, Cloud Dynamics DMCC,
discusses how the firm went above and beyond to
assist a real estate customer organization with its email
security challenges utilizing Mimecast’s solution.
Mani Raghavan, Business Unit Head, Software
Services, Teksalah, elaborates on how the firm
assisted a well-established contracting firm to
address key challenges using its proprietary ERP
system hosted on Microsoft Azure.
Pawan Kumar, Director, Sales and Operations, Tekdeliver,
explains how the power of Splunk analytic solution
enabled an automotive dealer to enhance operations.
Arjun Shaji, Client Success Manager and Rahul Raj,
Solution Architect Data and Cloud from Adfolks, on
deploying bespoke data-centric analytical solutions.
3. 4 VALUE STORIES|2018 VALUE STORIES|2018 5
SUNAINA ARABI, SALES MANAGER, CLOUD DYNAMICS DMCC, DISCUSSES HOW THE FIRM
WENT ABOVE AND BEYOND TO ASSIST A REAL ESTATE CUSTOMER ORGANIZATION WITH ITS
EMAIL SECURITY CHALLENGES UTILIZING MIMECAST’S SOLUTION.
BEYOND
To prevent data
breach
To monitor
outbound and
inbound email
traffic
To gain overall
visibility
To protect
reputation
Detailed
reports
Complete
visibility to
email traffic
Value-added
solution
Promotes
cybersecurity
awareness
among users
Comprehended
customer’s
challenges in-depth
Identified and
recommended most
apt solution
Showcased the
solution’s benefits
Proficient to know
what was best for
customer
CALL OF DUTY
AT A GLANCE
CUSTOMER:
REAL ESTATE GIANT
OBJECTIVE:
MONITOR EMAIL
TRAFFIC, PREVENT
SECURITY BREACHES
AND ATTACKS,
SAFEGUARD FINANCES
AND REPUTATION
CORE REQUIREMENTS:
MORE SECURITY,
HIGH AVAILABILITY,
GREATER EFFICIENCY
SOLUTION
IMPLEMENTED:
MIMECAST EMAIL
SECURITY
PARTNER:
CLOUD DYNAMICS
O
ne of the biggest real estate developers
in the GCC region sought better
visibility on their email traffic at a time
when global firms were faced with a
deluge of ransomware and malware
attacks. Understanding that if they
didn’t have a stronger security for
their emails, they could very well be
sitting ducks for data breaches and
other attacks, the customer decided
it was time to invest in an innovative
security offering. They were looking for
a solution that would help prevent data breaches,
monitor outbound and inbound email traffic and
provide a comprehensive viewpoint.
Housing more than 2000 active computer users
with around 300 new employees joining every other
month on an average, the customer was completely
unaware about if any sensitive data was leaving the
organization, if any spyware or malware was being
injected into the firm’s networks or if it was being
targeting for any phishing or ransomware attacks.
With only a basic anti-virus and anti-spam solution,
which was by default a part of their existing email
security package, they believed they were only one
step away from being a potential victim and having
their long-standing reputation maligned.
The customer approached Cloud Dynamics, a
born-in-the-cloud solution provider, to help fortify
their email software. Post examining the customer’s
challenges, the reseller recommended global email-
security vendor Mimecast’s solution.
However, the customer was leaning towards a
competitor’s solution, which would have been a quick
and easy implementation for Cloud Dynamics.
Sunaina Arabi, Sales Manager, Cloud Dynamics
DMCC, says, “As the competitor’s solution provided
an email security gateway, the customer was
“AS A PARTNER, IT IS MY RESPONSIBILITY TO
OFFER OUR CUSTOMERS THE BEST SOLUTION
SUITED TO THEIR NEEDS. OFTEN, THIS MEANS WE
WILL HAVE TO GO THE EXTRA MILE TO CONVINCE
A CUSTOMER OF AN OFFERING THAT THEY MAY
THINK IS NOT RIGHT INITIALLY.”
SUNAINA ARABI, CLOUD DYNAMICS
adamant about choosing it.
However, we are well-versed
with the benefits and differences
of both solutions and we were
certain that the competitor’s
solution wouldn’t suffice the
customer’s requirements.”
As a partner, Cloud Dynamics
presented the benefits of both
solutions to the customer in a
detailed PoC and showcased
the extensive value Mimecast
solution would offer them.
The value-added reseller also
put the customer’s concerns
around latency to rest, having had
the experience and expertise of
carrying out such projects. After
witnessed the benefits first-hand,
the customer selected Mimecast
solutiontoprotectitsemailsoftware.
Post the implementation, the
customerwasabletosuccessfully
monitor inbound and outbound
email traffic and receive detailed
reports from Mimecast portals.
The customer discovered that on
one particular day, it received 8000
spoofing emails, a detail the firm
would have never known with its
previous email security solution.
The Mimecast solution
also promoted cybersecurity
awareness among its users. The
customer also received detailed
reports on employee behavior
towards malicious emails and
URLs, assisting its staff to
become frontline defenders.
Arabi adds, “It really is about
selling a solution rather than
just a product. As a partner, it
is my responsibility to offer our
customers the best solution
suited to their needs. Often, this
means we will have to go the extra
mile to convince a customer of an
offering that they may think is not
right initially. We need to think of
customer’s long-term objectives
and recommend the most suitable
solution and technology.”
4 VALUE STORIES|2018 VALUE STORIES|2018 5
To prevent data
breach
To prevent data
breach
To prevent data To monitor
outbound and
inbound email
traffic
To gain overall
visibility
To gain overall
visibility
To gain overall To protect
reputation
To protect
reputation
To protect Detailed
reports
Complete
visibility to
Complete
visibility to
Complete
email traffic
visibility to
email traffic
visibility to
Value-added
solution
Promotes
cybersecurity
awareness
among users
Comprehended
customer’s
Comprehended
customer’s
Comprehended
challenges in-depth
Identified and
recommended most
apt solution
Showcased the
solution’s benefits
Proficient to know
what was best for
customer
CORE REQUIREMENTS:
MORE SECURITY,
HIGH AVAILABILITY,
GREATER EFFICIENCY
SOLUTION
IMPLEMENTED:
MIMECAST EMAIL
SECURITY
PARTNER:
CLOUD DYNAMICS
CUSTOMER: REAL ESTATE GIANT
Customer’s objective Why Mimecast Email Security Solution How Cloud Dynamics did it
CLOUD DYNAMICS
4. 6 VALUE STORIES|2018 VALUE STORIES|2018 7
MANI RAGHAVAN, BUSINESS UNIT HEAD, SOFTWARE SERVICES, TEKSALAH, ELABORATES
ON HOW THE FIRM ASSISTED A WELL-ESTABLISHED CONTRACTING FIRM TO ADDRESS KEY
CHALLENGES USING ITS PROPRIETARY ERP SYSTEM HOSTED ON MICROSOFT AZURE.
CATALYZING
Customer’s objective How teksalah did it
Monthly
subscription
helped
save capital
investment
Scalable
system,
pay-per-use,
expand on
need-basis
Secure, reliable
and performs
well
Customizable
ERP on Azure
Analyzed customer’s
challenges
Implemented its in-
house ERP system
Recommended
Microsoft Azure for
hosting ERP
Offered
comprehensive
value-added solution
CHANGE
AT A GLANCE
CUSTOMER: WELL-
ESTABLISHED
CONTRACTING FIRM
CHALLENGES:
ESTIMATION,
QUICK RESPONSE
TO ENQUIRIES,
DISCONNECTED
SYSTEM, REAL-TIME
DATA ACCESS
CORE REQUIREMENTS:
LOWER CAPITAL
EXPENSES; SCALABLE;
JUST-IN-TIME
INVESTMENT TO
CUSTOMER: CONTRACTING COMPANY
A
Dubai and India-based contracting
company noticed that it took too long to
respond to its customers on estimation
and other enquiries. The delay, which was
anywhere between three to 10 days, cost
the firm a massive amount of business
and thwarted its expansion spree.
With more than 50 system users,
the contracting firm’s projects included
piling and foundation contracting,
building contracting, electro mechanical
equipment, installation and maintenance
and other concrete works.
The company’s objective was to win over
competition and implement a more effective online
system for estimation. Especially, as the variance
between estimation and actual had a major
impact to business. The company also wanted the
system to help field employees to answer queries
immediately. They believed that having a system
that could offer “anytime, anywhere access” will
give it a competitive edge.
After a year of exploring several systems, the
contracting company selected Teksalah, a regional
value-added reseller, armed with more than 10
years of experience as an infrastructure, software
and managed services provider for a customer’s
complete IT needs.
Understanding the firm’s challenges, Teksalah
offered its tailor-made and customizable e-Vitalyst
ERP system.
Once the ERP system was chosen, the next
challenge was identifying the right infrastructure to
host and run the application.
Teksalah highly recommended Microsoft
Azure. With the support and consulting from its
“THE CONTRACTING FIRM EXPECTED US TO
GIVE THE TOTAL VALUE-ADDED SOLUTION AND
NOT JUST ONE ASPECT OF IT SUCH AS ONLY
SOFTWARE OR HARDWARE. WE EXAMINED ALL
THE OPTIONS AND RECOMMENDED AZURE AS IT
WAS THE MOST OPTIMAL ONE CATERING TO THE
CLIENT’S BUSINESS OBJECTIVES.”
MANI RAGHAVAN, TEKSALAH
distributor Redington Value, the
reseller had become proficient in
understanding the components
of Azure and how to scale up
effortlessly.
With the ERP software hosted
on Azure, the biggest advantages
for the contracting firm were cost
savings, anytime anywhere secure
access, enhanced performance
and scalability.
Teksalah’s recommended
solutiontookonlythreedaystoset
up and run, saving the contracting
firm a lot of time.
Mani Raghavan, Business Unit
Head, Software Services, Teksalah,
says, “The contracting firm was
also concerned about security on
Azure. We recommended several
security components. With the help
of Redington Value, we were able
to work out appropriate security
measures matching customer
expectations.”
According to Raghavan, the
most important aspect of the
entire project was to offer value to
the customer.
“The contracting firm expected
us to give the total value-added
solution and not just one aspect
of it such as only software or
hardware. We examined all the
options and recommended Azure
as it was the most optimal one
catering to the client’s business
objectives,” he adds.
6 VALUE STORIES|2018 VALUE STORIES|2018 7
Customer’s objective Why microsoft azure How teksalah did it
Monthly
subscription
helped
save capital
investment
Scalable
system,
pay-per-use,
expand on
need-basis
Secure, reliable
and performs
well
Customizable
ERP on Azure
Analyzed customer’s
challenges
Implemented its in-
house ERP system
Recommended
Microsoft Azure for
hosting ERP
Offered
comprehensive
value-added solution
CUSTOMER: CONTRACTING COMPANY
ACCOMMODATE GROWTH;
SECURE, RELIABLE,
ANYTIME, ANYWHERE,
ANY DEVICE, REAL TIME
ACCESS; CUSTOMIZABLE
ERP GIVING
COMPETITIVE EDGE
SOLUTION IMPLEMENTED:
TEKSALAH E-VITALYST
ERP SYSTEM HOSTED ON
MICROSOFT AZURE
PARTNER: TEKSALAH
To win
competition
accounts
To implement
a more
effective
online system
for estimation
To help field
employees
answer
queries
immediately
To have
“anytime,
anywhere
access” for
competitive edge
TEKSALAH
5. 8 VALUE STORIES|2018 VALUE STORIES|2018 9
PAWAN KUMAR, DIRECTOR, SALES AND OPERATIONS, TEKDELIVER, EXPLAINS HOW THE POWER OF
SPLUNK ANALYTIC SOLUTION ENABLED AN AUTOMOTIVE DEALER TO ENHANCE OPERATIONS.
HARNESSING
To gain visibility
into salesman
performances
To reduce loss
in revenue to the
organization due
to missed out
services by car
owners
To avoid surplus
spares ordering
To ensure
connectivity
and service
availability across
multiple locations
Increased revenue in the
post sales business unit
Ensure 99.9% availability
of services across
locations
Understood client’s key
concerns and priorities
Examined how technology
could address challenges
Educated customer on
solution’s benefits across
functions
DATA REVOLUTION
AT A GLANCE
CUSTOMER:
LARGE AUTOMOTIVE
DEALER
CHALLENGES:
VISIBILITY
INTO SALESMAN
PERFORMANCES, LOSS
IN REVENUE DUE TO
MISSED SERVICES BY
CAR OWNERS, SURPLUS
SPARES ORDERING,
POOR CONNECTIVITY
AND SERVICE
AVAILABILITY
ACROSS MULTIPLE
LOCATIONS
SOLUTION
IMPLEMENTED:
SPLUNK BIG DATA
PLATFORM
PARTNER:
TEKDELIVER
O
ne of the oldest and largest automotive
dealers offering passenger and heavy
vehicles discovered that it was losing
revenue due to skipped services by car
owners. It also didn’t have a clear picture
on its sales staff performances and
wanted to ensure connectivityand service
availability across its multiple locations.
The company went in pursuit of the
ideal data analytics solution that would
not only help them with the existing
challengesbutalsoassistintheirbusiness
development and growth.
Understanding the automotive dealer’s intrinsic
challenges, Tekdeliver, a regional Big Data and
analytics systems integrator and solution provider,
recommended Splunk’s Big Data platform.
Pawan Kumar, Director, Sales and Operations,
Tekdeliver, says, “We had started the project as a
security analytics project for connectivity across
the client’s branches. However, we educated
the customer on how this solution could also be
beneficial across functions and they were keen to see
its implementation as a business analytics solution.”
With Splunk’s solution, the automotive firm’s
management had a snapshot view of every sales
executive by simply searching for their name. The
snapshot included details such as attendance, leads
generated and converted over time and also whether
the salesman is likely to meet the KPIs or not.
The analytics platform also enabled automated
service reminders every three or six months for
customers based on vehicle purchase date and
previous servicing.
Kumar says, “With Splunk, we took in the history
of every individual car and estimated the time to next
service based on mileage and driving.”
Splunk’s solution would then generate a list of
reminders every week and send it out for vehicles
that would need servicing in the next 15 days.
“WE EDUCATED THE CUSTOMER ON HOW THIS
SOLUTION COULD ALSO BE BENEFICIAL ACROSS
FUNCTIONS AND THEY WERE KEEN TO SEE ITS
IMPLEMENTATION AS A BUSINESS ANALYTICS
SOLUTION.”
PAWAN KUMAR, TEKDELIVER
“The client noticed that there
is a greater propensity for car
owners to come in for a service
if the reminders came in close to
his service interval. This saved
greatly on revenue loss,” explains
Kumar.
The solution also ensured
99.9% availability of services
across all the firm’s locations.
The firm wanted to also avoid
surplus ordering of spare parts
as well. According to Kumar, this
is a work in progress.
“We estimate the spares
consumption and maintain
a minimum stock based on
consumption and prediction. This
reduces the overall inventory for
the customer.”
The most appealing aspect
of Splunk was that the platform
was simple to use and customers
could learn it on their own.
Additionally, the overall TCO was
far more economical than any
other solution.
“We believe the innovation
we brought in was helping
the customer recognize more
potential for revenue. This
also allows us room for more
enhanced projects to obtain
deeper insights,” he adds. “When
weapproachacustomer,wedon’t
try to sell a solution or product,
instead try to really understand
their key concerns and priorities
and how we can use technology
to address them.”
8 VALUE STORIES|2018 VALUE STORIES|2018 9
To gain visibility
into salesman
To gain visibility
into salesman
To gain visibility
performances
To reduce loss
in revenue to the
organization due
to missed out
organization due
to missed out
organization due
services by car
owners
To avoid surplus
spares ordering
To avoid surplus
spares ordering
To avoid surplus To ensure
connectivity
and service
connectivity
and service
connectivity
availability across
multiple locations
availability across
multiple locations
availability across
Increased revenue in the
post sales business unit
Ensure 99.9% availability
of services across
Ensure 99.9% availability
of services across
Ensure 99.9% availability
locations
Understood client’s key
concerns and priorities
Understood client’s key
concerns and priorities
Understood client’s key Examined how technology
could address challenges
Examined how technology
could address challenges
Examined how technology Educated customer on
solution’s benefits across
functions
AND SERVICE
AVAILABILITY
ACROSS MULTIPLE
LOCATIONS
SOLUTION
IMPLEMENTED:
SPLUNK BIG DATA
PLATFORM
PARTNER:
TEKDELIVER
CUSTOMER: AUTOMOTIVE DEALER
Customer’s objective Why Splunk Big Data Platform How Tekdeliver did it
TEKDELIVER
6. 10 VALUE STORIES|2018 VALUE STORIES|2018 1110 VALUE STORIES|2018 VALUE STORIES|2018 11
ARJUN SHAJI, CLIENT SUCCESS MANAGER AND RAHUL RAJ, SOLUTION ARCHITECT DATA AND CLOUD
FROM ADFOLKS, ON DEPLOYING BESPOKE DATA-CENTRIC ANALYTICAL SOLUTIONS.
POWERING
To gain visibility
into customer
behavior across
malls
To have a
data lake with
good compute
capabilities
To have real-time
data analysis
Easy
streamlining of
data
Highly cost-
effective
Access to
infinite historic
data
Visibility into
visitor behavior
Viewed customer
challenge as a data
problem
Did R&D and
implemented real-
time data flow
Saved time to
production from at
least 9 months to 2.5
months
Reduced total cost of
ownership by 40-60%
compared to existing
solutions
WITH INSIGHTS
AT A GLANCE
CUSTOMER:
LEADING MALL
OPERATOR
CHALLENGES:
NO VISIBILITY INTO
CUSTOMER BEHAVIOR
ACROSS MALLS;
NO ROBUST DATA
LAKE SOLUTION;
UNABLE TO HAVE
REAL-TIME DATA
ANALYSIS
SOLUTION
IMPLEMENTED:
AMAZON AWS QUBOLE
PARTNER:
ADFOLKS
A
leading mall operator enjoyed high
footfalls across all its locations in the
UAE. However, they had no information
on the behavior of the visitors. Although
most shoppers accessed the mall Wi-Fi,
the retail giant did not have any visibility
to customer buying patterns.
In order to expand its business
meaningfully, the mall operator quickly
recognized the need to have a system
that would help tap into the wealth
of information its Wi-Fi data could
give. It also required a data lake solution with good
computing capabilities so that it could run complex
analytical models in the future.
The mall operator approached Dubai-based
service provider Adfolks to help with their
requirements.
Founded in 2016, the service provider’s offerings
included data science, marketing analytics and
technology integration as well as cloud and Big Data
platforms.
Arjun Shaji, Client Success Manager, Adfolks,
says, “We can measure great insights into customer
behavior by accessing Wi-Fi data. The mall operator
used Cisco Wi-Fi and the vendor has CMX data
systems, which operates in silos. This was a
hindrance for the analytics team to access and use
for correlating other data sources such as parking
data or loyalty programme data.”
Understanding that as time advances, use-cases
develop into more complex ones and there will
be a point when the client would require machine
learning use cases, Adfolks deployed AWS as data
lake solution with Qubole. It is a cloud-based Big
Data platform, which can handle advanced analytics
workloads for compute purposes.
“The time to production was less than a month
when we onboarded all the data from mall Wi-
Fi. Then, we extended it to 13 other malls within
“CAPTURING ALL CUSTOMER RELATED TOUCHPOINTS
HELP A CLIENT BUILD BETTER CUSTOMER
ENGAGEMENT STRATEGY, WHICH IS DATA DRIVEN.”
RAHUL RAJ, ADFOLKS
“WHEN WE APPROACH A CUSTOMER, WE PREFER
TAKING UP BESPOKE SOLUTIONS. WE LOOK AT
THE CHALLENGES AS A DATA PROBLEM.”
ARJUN SHAJI, ADFOLKS
one and half months,” Shaji adds.
“Usually, if you look at other systems,
which are not cloud-based, the
procurement process itself will be
two to three months. Then installing
and configuring the hardware and
onboarding data – you are easily
looking at eight months’ time-frame.”
Thanks to AWS’ cloud and
Qubole Big Data Analytics platform
coupled with Adfolks’ R&D and
ingestion software to stream data in
real time, the mall operator now also
had access to infinite historic data.
More data means better accuracy of
insights.
Shaji says, “When we approach
a customer, we prefer taking up
bespoke solutions. We look at the
challenges as a data problem.”
Adfolks also overcame technical
challenges such as streaming Wi-Fi
real-time data directly into Amazon
without impeding the Cisco CMX
systems.
Rahul Raj, Solution Architect
Data and Cloud, Adfolks, says, “In
a normal scenario, reports usually
come in weekly or monthly. However,
the mall operator needed a real-time
environment where data could flow
in. We did extensive R&D to ensure
this happens. Capturing all customer
related touchpoints help a client
build better customer engagement
strategy, which is data driven.”
CUSTOMER: LEADING MALL OPERATOR
Customer’s objective Why AWS Qubole How Adfolks did it
ADFOLKS