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Your guide to
creating impactful,
cost effective
improvement plans
Smart communications
technology will enhance your
firm’s operations, promoting
stronger client relationships and
better collaboration, efficiency
and security.
Based on many years experience
enhancing law firms’ telecoms,
networks and connectivity, this
straightforward guide will help
you create a robust,
transformative and cost
effective business case.
Summary:
Simplify
the process
Upgrading your communications
technology can seem a daunting
prospect. This guide shows how
you can break it down to make
the process a whole lot simpler.
Switch your business on
to network security and
phone fraud threats
Your guide to
creating impactful,
cost effective
improvement plans
Smart communications
technology will enhance your
firm’s operations, promoting
stronger client relationships and
better collaboration, efficiency
and security.
Based on many years experience
enhancing law firms’ telecoms,
networks and connectivity, this
straightforward guide will help
you create a robust,
transformative and cost
effective business case.
Summary:
Simplify
the process
Upgrading your communications
technology can seem a daunting
prospect. This guide shows how
you can break it down to make
the process a whole lot simpler.
Let’s face it: your business’s vulnerability to
security breaches and fraud can be an
uncomfortable topic. One thing’s for sure
though: the threats aren’t disappearing.
So what do you need to know to better
protect your business? Many businesses lack
fraud awareness, so the first step is to raise
awareness of the scale of the current threat,
which PWC has described as “A perfect
storm of risks”.
It’s time
to face facts
Telephony crime including
VoIP and SIP fraud cost UK
businesses £1.5bn last year.
The average cost of an
incident is £10,000 and cost
24% of businesses like yours
more than £700k.
84% of UK businesses
vulnerable to hacking.
This guide provides a useful
introduction to security and
fraud issues, so you’re ready
for a more informed discussion
with your communications
technology partner.
• The scale of the problem
• Identify security vulnerabilities
• Reputational risk
1. Highlight the challenge
• Management information
• Technologies match capabilities?
• Customer and service impacts?
2. Technology investment
• Cyber threats
• Process
• Wider benefits
3. Security by design
Summary:
what do
you need to
consider?
Need help?
Book a free
consultation
© Solution IP, 2020 3
Book now
In this era of unparalleled public scrutiny,
today’s businesses face a perfect storm
of fraud related risks – internal, external,
regulatory and reputational.
Adopt a new, more holistic view of fraud.
Phone fraud alone costs UK businesses an
estimated £953 million annually, leading to bill
shock and operational disruption.
Security isn’t a convenient add-on to your
communications infrastructure – it needs
to be designed-in from the get-go.
A perfect storm of risks
Phone fraud
In PWC’s latest Global Economic Crime and
Fraud Survey, 49% of companies reported
having been victims of fraud or economic
crime – up from 36% in 2016.
Every business has security vulnerabilities.
The earlier you identify yours, the
sooner you’ll be able to act.
Identify your business’s security
vulnerabilities
Public and regulatory attitudes to corporate
liability have changed. There’s a greater
expectation that businesses protect themselves
effectively against security breaches and phone
fraud – and are held accountable to rigorous
regulatory measures, when failures occur.
Reputational risk is likely to be greater for
businesses, where professional integrity and
client confidentiality are paramount.
When a problem like a security breach occurs,
you can’t control the speed at which news may
spread – or how the adequacy of your
business’s response will be judged in the
court of public opinion.
Make sure your leadership team understands
the reputational aspects of security and fraud
management, and the importance of investing
in robust system security.
Changing attitudes and
reputational risk
What’s the
problem?
£953m
Annual cost of
UK phone fraud
© Solution IP, 2020 4
There’s a huge range of innovative
communications solutions on the market that
include advanced security features designed to
protect users against fraud. Information is key,
and monitoring and analytics features can
transform business’ ability to identify and
counter unusual or suspicious activity.
What monitoring features and management
information do your current network and
phone systems offer?
Management information
Foundation Technology Investment
Choosing the best solution for your needs is
critical. Emerging technologies can look
attractive, but only if you have the skillset to make
optimal use of them. On the other hand, you
can’t afford to be late to the party, or you’ll lag
behind the fraudsters.
Work with a reputable and established
specialist like Solution IP to find the optimal
security and fraud protection for your
business. Assess each technology’s
effectiveness at keeping you ahead
of the fraudsters, versus the cost.
Emerging technologies
and internal capabilities
Your clients want to be reassured that your
business has a tight grip on security and fraud
threats. At the same time, they don’t want
‘customer friction’, where communications
security measures negatively impact their
experiences dealing with your business.
Get the balance of your security approach
right, acting responsibly and appropriately,
while avoiding negative client impacts.
Customer impacts
If your systems are taken down due to a security
breach, how will you get them up and running
again to minimise business disruption and
negative client experiences?
Discuss robust, automated disaster
recovery processes with your
communications solutions partner.
Service continuity
© Solution IP, 2020 5
Project Manager/Lead Engineer
Components, carriers, integration
Integration – liase with new and exciting carriers
SLA requirments
Disaster recovery requirments
RAID risk assesments
Timings
Proposal delivery
Cybercrime is a highly sophisticated, global
phenomenon, with threats including phishing,
malware and ransomware. It has the potential to
cause heavy costs and disruption to every business.
Work with your communications partner to put
security and fraud prevention at the heart of your
network connectivity and telecoms solution.
Here’s the model we follow at Solution IP
Security and fraud measures are not ‘add-ons’ to
consider towards the end of the process of upgrading
your communications infrastructure.
When sourcing new network, connectivity and
telecoms solutions for your business, make sure your
communications partner designs-in security
appropriate to your needs.
This is central to robust day to day operations for your
business, and is built-in to the planning, design and build
stages of our end-to-end approach at Solution IP.
Cyber threats and fraud
Build it in
Technical audit
Inbound and outbound performance metrics
Integration needs
Location analysis
Design
Connect with external networks
Activate new services
Integrate CRM
Integrate operational MGT systems
Security – Automatic fail overs
Full end to end deployment
Engineers on-hand to assist with solution design.
Build
Power up
Dedicated account manager
Regular reviews
Automatic fail safes
Automated disaster recovery processes
Runs 24/7
Discover
Security by design
© Solution IP, 2020 6
Cybercrime is a highly sophisticated, global
phenomenon, with threats including phishing,
malware and ransomware. It has the potential to
cause heavy costs and disruption to every business.
Work with your communications partner to put
security and fraud prevention at the heart of your
network connectivity and telecoms solution.
Here’s the model we follow at Solution IP
Security and fraud measures are not ‘add-ons’ to
consider towards the end of the process of upgrading
your communications infrastructure.
When sourcing new network, connectivity and
telecoms solutions for your business, make sure
your communications partner designs-in security
appropriate to your needs.
This is central to robust day to day operations for your
business, and is built-in to the planning, design and build
stages of our end-to-end approach at Solution IP.
Cyber threats and fraud
Build it in
Security by design
When planning anti-fraud measures it’s easy miss
some of the positives. Beyond protecting your
business against possible financial, reputational
and regulatory damage, any system review can
raise opportunities for efficiencies, and for
improving the experiences of your clients.
Make sure the broader potential benefits of
proposed security measures are fully explored,
and included in the business case.
Operational efficiencies and more
© Solution IP, 2020 7
Solution IP has been working with businesses as
a preferred supplier for over 12 years, and brings
extensive knowledge of the procurement and
Put security at the centre of your business’s
communications infrastructure, by booking
a jargon free, ‘no strings’ consultation with
our experts. They will provide clarity and
advice based on many years’ experience
assisting businesses with the design and
installation of secure, robust and smart
communications solutions.
Solution IP have provided us with
outstanding service and support
from day one. They really take the
time to understand our business
and deliver the solutions we need”
Barcan + Kirby
What to do next
© Solution IP, 2020 8
Watch case study
Read the long versionBook now
Watch Hydrock case study

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ICT eGuide: Switching foundation technology for better cyber security

  • 1. Your guide to creating impactful, cost effective improvement plans Smart communications technology will enhance your firm’s operations, promoting stronger client relationships and better collaboration, efficiency and security. Based on many years experience enhancing law firms’ telecoms, networks and connectivity, this straightforward guide will help you create a robust, transformative and cost effective business case. Summary: Simplify the process Upgrading your communications technology can seem a daunting prospect. This guide shows how you can break it down to make the process a whole lot simpler. Switch your business on to network security and phone fraud threats
  • 2. Your guide to creating impactful, cost effective improvement plans Smart communications technology will enhance your firm’s operations, promoting stronger client relationships and better collaboration, efficiency and security. Based on many years experience enhancing law firms’ telecoms, networks and connectivity, this straightforward guide will help you create a robust, transformative and cost effective business case. Summary: Simplify the process Upgrading your communications technology can seem a daunting prospect. This guide shows how you can break it down to make the process a whole lot simpler. Let’s face it: your business’s vulnerability to security breaches and fraud can be an uncomfortable topic. One thing’s for sure though: the threats aren’t disappearing. So what do you need to know to better protect your business? Many businesses lack fraud awareness, so the first step is to raise awareness of the scale of the current threat, which PWC has described as “A perfect storm of risks”. It’s time to face facts Telephony crime including VoIP and SIP fraud cost UK businesses £1.5bn last year. The average cost of an incident is £10,000 and cost 24% of businesses like yours more than £700k. 84% of UK businesses vulnerable to hacking.
  • 3. This guide provides a useful introduction to security and fraud issues, so you’re ready for a more informed discussion with your communications technology partner. • The scale of the problem • Identify security vulnerabilities • Reputational risk 1. Highlight the challenge • Management information • Technologies match capabilities? • Customer and service impacts? 2. Technology investment • Cyber threats • Process • Wider benefits 3. Security by design Summary: what do you need to consider? Need help? Book a free consultation © Solution IP, 2020 3 Book now
  • 4. In this era of unparalleled public scrutiny, today’s businesses face a perfect storm of fraud related risks – internal, external, regulatory and reputational. Adopt a new, more holistic view of fraud. Phone fraud alone costs UK businesses an estimated £953 million annually, leading to bill shock and operational disruption. Security isn’t a convenient add-on to your communications infrastructure – it needs to be designed-in from the get-go. A perfect storm of risks Phone fraud In PWC’s latest Global Economic Crime and Fraud Survey, 49% of companies reported having been victims of fraud or economic crime – up from 36% in 2016. Every business has security vulnerabilities. The earlier you identify yours, the sooner you’ll be able to act. Identify your business’s security vulnerabilities Public and regulatory attitudes to corporate liability have changed. There’s a greater expectation that businesses protect themselves effectively against security breaches and phone fraud – and are held accountable to rigorous regulatory measures, when failures occur. Reputational risk is likely to be greater for businesses, where professional integrity and client confidentiality are paramount. When a problem like a security breach occurs, you can’t control the speed at which news may spread – or how the adequacy of your business’s response will be judged in the court of public opinion. Make sure your leadership team understands the reputational aspects of security and fraud management, and the importance of investing in robust system security. Changing attitudes and reputational risk What’s the problem? £953m Annual cost of UK phone fraud © Solution IP, 2020 4
  • 5. There’s a huge range of innovative communications solutions on the market that include advanced security features designed to protect users against fraud. Information is key, and monitoring and analytics features can transform business’ ability to identify and counter unusual or suspicious activity. What monitoring features and management information do your current network and phone systems offer? Management information Foundation Technology Investment Choosing the best solution for your needs is critical. Emerging technologies can look attractive, but only if you have the skillset to make optimal use of them. On the other hand, you can’t afford to be late to the party, or you’ll lag behind the fraudsters. Work with a reputable and established specialist like Solution IP to find the optimal security and fraud protection for your business. Assess each technology’s effectiveness at keeping you ahead of the fraudsters, versus the cost. Emerging technologies and internal capabilities Your clients want to be reassured that your business has a tight grip on security and fraud threats. At the same time, they don’t want ‘customer friction’, where communications security measures negatively impact their experiences dealing with your business. Get the balance of your security approach right, acting responsibly and appropriately, while avoiding negative client impacts. Customer impacts If your systems are taken down due to a security breach, how will you get them up and running again to minimise business disruption and negative client experiences? Discuss robust, automated disaster recovery processes with your communications solutions partner. Service continuity © Solution IP, 2020 5
  • 6. Project Manager/Lead Engineer Components, carriers, integration Integration – liase with new and exciting carriers SLA requirments Disaster recovery requirments RAID risk assesments Timings Proposal delivery Cybercrime is a highly sophisticated, global phenomenon, with threats including phishing, malware and ransomware. It has the potential to cause heavy costs and disruption to every business. Work with your communications partner to put security and fraud prevention at the heart of your network connectivity and telecoms solution. Here’s the model we follow at Solution IP Security and fraud measures are not ‘add-ons’ to consider towards the end of the process of upgrading your communications infrastructure. When sourcing new network, connectivity and telecoms solutions for your business, make sure your communications partner designs-in security appropriate to your needs. This is central to robust day to day operations for your business, and is built-in to the planning, design and build stages of our end-to-end approach at Solution IP. Cyber threats and fraud Build it in Technical audit Inbound and outbound performance metrics Integration needs Location analysis Design Connect with external networks Activate new services Integrate CRM Integrate operational MGT systems Security – Automatic fail overs Full end to end deployment Engineers on-hand to assist with solution design. Build Power up Dedicated account manager Regular reviews Automatic fail safes Automated disaster recovery processes Runs 24/7 Discover Security by design © Solution IP, 2020 6
  • 7. Cybercrime is a highly sophisticated, global phenomenon, with threats including phishing, malware and ransomware. It has the potential to cause heavy costs and disruption to every business. Work with your communications partner to put security and fraud prevention at the heart of your network connectivity and telecoms solution. Here’s the model we follow at Solution IP Security and fraud measures are not ‘add-ons’ to consider towards the end of the process of upgrading your communications infrastructure. When sourcing new network, connectivity and telecoms solutions for your business, make sure your communications partner designs-in security appropriate to your needs. This is central to robust day to day operations for your business, and is built-in to the planning, design and build stages of our end-to-end approach at Solution IP. Cyber threats and fraud Build it in Security by design When planning anti-fraud measures it’s easy miss some of the positives. Beyond protecting your business against possible financial, reputational and regulatory damage, any system review can raise opportunities for efficiencies, and for improving the experiences of your clients. Make sure the broader potential benefits of proposed security measures are fully explored, and included in the business case. Operational efficiencies and more © Solution IP, 2020 7
  • 8. Solution IP has been working with businesses as a preferred supplier for over 12 years, and brings extensive knowledge of the procurement and Put security at the centre of your business’s communications infrastructure, by booking a jargon free, ‘no strings’ consultation with our experts. They will provide clarity and advice based on many years’ experience assisting businesses with the design and installation of secure, robust and smart communications solutions. Solution IP have provided us with outstanding service and support from day one. They really take the time to understand our business and deliver the solutions we need” Barcan + Kirby What to do next © Solution IP, 2020 8 Watch case study Read the long versionBook now Watch Hydrock case study