EmaxIT International helped Modern Architecture Contracting Company (MACC) take its business and security performance to new heights by migrating its hosting platform and applications to Amazon Web Services (AWS). This consolidated MACC's disparate applications onto a single, highly available and scalable cloud platform. It also automated backups, enhanced security through measures like web application firewalls, and reduced operational costs by 30% while increasing efficiency by 20%. EmaxIT provided fully managed AWS services with 24/7 support.

1. ISSUE 07
Fosteringstrategicpartnerships
topowerinnovation.
BUILDING
THE DIGITAL
FUTURE

2. Learn more:
www.intel.com/xeonscalable
How do Intel®Technologies enable better cloud experiences?
The latest Intel innovations start with the processor, but also extend beyond the processor to memory, storage and networking. As a result, 2nd Gen Intel® Xeon® Scalable processor-
based servers integrate end-to-end platform innovations to deliver differentiating cloud performance.
2nd Gen Intel® Xeon®
Scalable processors
Intel® Optane™
SSDs
Intel® Ethernet
solutions
Intel® Optane™ persistent
memory
Deliver outstanding
performance across a wide
array of workloads
Deliver exceptional
storage performance
to speed application
responsiveness
Deliver high throughput
and low latency to speed
data across the
infrastructure
Extends system memory
capacity to maximize
application density per
server and support larger
datasets
And Intel works with leading software vendors to optimize their code and accelerate their
software, operating environments and frameworks on Intel-based platforms.
Intel® technologies’ features and benefits depend on system configuration and may require enabled hardware, software or service activation. Performance varies depending on systemconfiguration. No product
or component can be absolutely secure. Check with your system manufacturer or retailer or learn more at intel.com.
Optimization Notice: Intel's compilers may or may not optimize to the same degree for non-Intel microprocessors for optimizations that are not unique to Intel® microprocessors. Theseoptimizations include
SSE2, SSE3, and SSSE3 instruction sets and other optimizations. Intel does not guarantee the availability, functionality, or e
ffectiveness of any optimization on microprocessors not manufactured by Intel.
Microprocessor-dependent optimizations in this product are intended for use with Intel® microprocessors. Certain optimizations not specificto Intel microarchitecture are reserved for Intel® microprocessors.
Please refer to the applicable product User and Reference Guides for more information regarding the specific instruction sets covered by this notice. Notice Revision #20110804.
Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries.
Other names and brands may be claimed as the property of others. © Intel Corporation.
Cloud Innovation for
Data-Centric Workloads
Accelerate your time to insight with cloud infrastructure
powered by 2nd Gen Intel®Xeon®Scalable processors
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What are data-centric workloads?
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3. PROLOGUE
PARTNERING FOR
A DIGITAL FUTURE
Powerful collaborations are the bedrock of an advanced digital future that we
all are striving towards. In its seventh edition, Value Stories showcases the in-
trinsic merit our channel community brings forth to customers by always mak-
ing sure ‘exceptional experiences’ and ‘effective business outcomes’ are at the
heart of their strategies.
Our channel partners have played a trailblazing role in ensuring custom-
ers’ businesses continue seamlessly even during difficult market circum-
stances through cutting-edge technologies, comprehensive solutions and
innovative services.
Over the past year, Redington has gone above and beyond to offer uninter-
rupted support and services for our partners and customers. Identifying the
evolving market needs, we have unveiled transformative services – TrackMy-
Cloud, DigiGlass and Edge Ahead – to guarantee customers a wholesome view
into their cloud, security and wireless infrastructure.
TrackMyCloud is a cloud consumption management service on a SaaS
platform, designed to be an all-in-one solution to assist partners extend their
value-addedservicesforcustomersandmanagecomplexsophisticatedcloud.
Available in remote, onsite and hybrid models, Redington’s Managed Se-
curity Services (MSS) – DigiGlass – enables clients scale their security while
focusing on core business.
Edge Ahead is another Managed Services offering by Redington together
with Aruba Networks and Faraday Networks. It allows customers to shrink cap-
ital expenses and implement the best of breed wireless and network technolo-
gy solutions for a set monthly fee.
In an increasingly digital and virtual business landscape, organizations are
seeking cost-effective ways to operate. Advanced technology and related ser-
vices are great enablers to help them meet their business goals. Partners are
uniquely positioned to offer customers customized and end-to-end solutions
and services to succeed in the high-tech connected era. The stories featured
in this edition reinforces how partner competencies across advanced analyt-
ics, automaton, AI, IoT, machine learning, cybersecurity, cloud among other
digital technologies have redefined and transformed businesses.
Looking ahead, we are excited to continue introducing ground-breaking
solutions to empower a collaborative and digital future, together with our
channel partners.
SAYANTAN DEV
President, Redington Value
CONTENTS
04
06
08
10
12
14
16
18
20
22
FUELING GROWTH
CDW Middle East
& Africa
NEW
FRONTIERS
EmaxIT International
LAYING THE
FOUNDATION
Innovative
Incorporation Trading
CRITICAL
CONNECTIONS
Visiontech Systems
International
THE BIG
PICTURE
BMB Group
THE LAST LINE
OF DEFENSE
Maxbyte Technologies
BANKING ON
THE FUTURE
ConSol Enterprising IT
TOP
GRADE
CloudBoxTechnologies
EAGLE
EYE
Fox Data Dubai
SECURE
GATEWAYS
Virus Rescuers

4. CDW MIDDLE EAST & AFRICA
tion, security, identity manage-
ment and visibility.
CAFU engaged CDW Middle
East & Africa to help reduce the
IT complexities it was experienc-
ing as it was working with multiple
vendors and different platforms.
A well-known leading multi-brand
IT solutions provider, CDW caters
to customers across the United
States, the United Kingdom, Can-
ada, Singapore, Australia, Hong
Kong, UAE and Africa. The solu-
tions provider’s broad array of
products and services features
hardware and software offerings to
integrated IT solutions such as se-
curity, cloud, hybrid infrastructure
and digital experience. CDW imple-
mented a consultative approach to
examine CAFU’s business and tech-
nology challenges.
Matt Wood, Business Devel-
opment Director, Middle East &
Africa, CDW, said, “We sat down
with the CAFU team to understand
all the issues and map out desired
outcomes. We devised a plan to
address issues around cost man-
agement, access control and threat
protection through advanced tech-
nologies. We overcame the com-
plexity of migrating to the cloud and
drove the implementation of the
required functionality.”
The CDW team worked on
the first course of action, which
was to examine CAFU’s Micro-
L
aunched in 2018,
the Dubai-born
start-up CAFU is
the MENA region’s
first on-demand
car service de-
signed around the
needs of the con-
sumer. Using the
latest AI technolo-
gy and innovation, CAFU delivers
services ranging from refueling to
car wash and maintenance to cus-
tomers anytime anywhere. As the
company grew exponentially with
customers across Dubai, Sharjah,
Ajman and Umm Al Quwain, CAFU
began to face a number of chal-
lenges largely around consolida-
MATT WOOD, BUSINESS DEVELOPMENT DIRECTOR, MIDDLE EAST & AFRICA, CDW, REVEALS HOW THE COMPANY
ENABLED THE ON-DEMAND CAR SERVICE PROVIDER CAFU TO LEVERAGE MICROSOFT SUITE OF MARKET LEADING
SOLUTIONS TO REDUCE IT COMPLEXITIES AND TRANSFORM ITS OPERATIONS.
FUELING GROWTH
CUSTOMER
CAFU
To consolidate
operations
To have a
holistic view
to manage users
To reduce IT
complexities and
strengthen security
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
4

5. soft portfolio and licenses, and
gradually onboard the firm to a
Microsoft Cloud Solution Provider
Program (CSP) platform. This way
the customer would have com-
plete visibility of its users on a sin-
gle platform from a 365 degrees
perspective. The Microsoft CSP
enables partners to directly man-
age their entire Microsoft cloud
customer lifecycle and utilize ded-
icated in-product tools to directly
provision, manage, and support
customer subscriptions.
“Besides achieving a holistic
view to manage its users, we also
helped CAFU to solve its security
challenges. With the company’s
growing workforce, identity man-
agement was another key concern
as they had to regularly manage in-
comingandoutgoingstaff.Weintro-
duced them to Microsoft Multi-Fac-
tor Authentication (MFA) with Azure
AD as its active directory to provide
them a unified platform to manage
and control the access for the whole
organization,” Wood added.
In addition to MFA with Azure
AD,CDWdeployedMicrosoftThreat
Protection, which offered the cus-
tomer comprehensive visibility
across email, endpoints, identi-
ty, and data. The Microsoft suite
offered CAFU the best-of-breed
solutions that were integrated and
cost-effective while also making it
effortless for teams to implement
and manage.
“CDW was there every step of
the way and took away any of the
complication with migrating licens-
es and assisted us to implement all
the new functionality,” said Thrish-
an Padayachi, Group Chief Informa-
tion Officer, CAFU.
CDW is now working with the
customer for additional com-
munication integrations with a
robust technology and services
roadmap as CAFU continues its
growth journey.
AT A GLANCE
CUSTOMER
CAFU
OBJECTIVE
To address challenges around
consolidation, security,
identity and visibility
CORE REQUIREMENTS
Achieve end-to-end visibility across
assets, implement access control
and robust security solutions
SOLUTION IMPLEMENTED
Microsoft CSP, Microsoft MFA
with Azure AD, Microsoft
Threat Protection
PARTNER
CDW Middle East & Africa
WEDEVISEDA
PLANTOADDRESS
ISSUESAROUND
COSTMANAGEMENT,
ACCESSCONTROLAND
THREATPROTECTION
THROUGHADVANCED
TECHNOLOGIES.
WEOVERCAMETHE
COMPLEXITYOF
MIGRATINGANDDROVE
THEIMPLEMENTATION
OFTHEREQUIRED
FUNCTIONALITY.”
MATT WOOD, CDW MIDDLE
EAST & AFRICA
Offered integrated
and best-in-class
solutions
Delivered easy
to use secure
solutions
Reduced
overall cost of
operations
WHY MICROSOFT?
Served as a
trusted business
advisor
Provided in-depth
support and
technical proficiency
Outlined a robust
technology and
services roadmap
HOWCDWMIDDLEEAST&AFRICADIDIT?
ISSUE 7 | VALUE STORIES 5

6. EMAXIT INTERNATIONAL
MACC approached EmaxIT In-
ternational, an enterprise technology
solutionsproviderwithmorethantwo
decades of experience in the regional
market. The customer was already
working with the solutions provider
and was impressed with the compa-
ny’s proprietary time and attendance
management software solution –iVi-
sionMTSuite,whichwasbeinghosted
onadifferentvendor’splatform.How-
ever, the customer was experienc-
ing a huge lag time with this vendor’s
platformandoncewasevenimpacted
by downtime that lasted for almost
four days. Such a scenario can result
in huge revenue losses and affect the
company’s market reputation long
term.MACCreachedouttoEmaxITIn-
ternationalwhoimmediatelysuggest-
ed they take the web hosting to appli-
cation migration and consolidation by
using Amazon Web Services (AWS) to
increasetheperformance.
Kifah Najem, CTO, EmaxIT Inter-
national, said, “We boast deep tech-
nical market experience specialized
in cloud and web application integra-
tions. As a team, we ensure we sug-
gestthebestpossiblesolutiontohelp
the customer solve business chal-
lenges effectively. We go beyond the
hype of industry terminologies and
offergenuineandpracticalsolutions.
“AWS offers a lot of flexibility and
the customer could customize the
solutions as per requirements. We
also provided MACC with fully man-
agedservicesfromoursideandguar-
anteed99.99%uptimeandrunning.”
According to Najem, MACC’s oth-
er main objectives were achieving
cost efficiency, accessing its servers
remotely and ensuring high security
acrossitsplatformsandapplications.
He explained, “The contracting
company had multiple applications
and databases in different SQL serv-
ers at different locations. It was a
challenge and an expensive affair to
take backups from different sourc-
es and maintain diverse servers and
M
odern Archi-
tecture Con-
tracting Com-
pany (MACC),
headquartered
in Riyadh, Sau-
di Arabia, is a
full-service gen-
eral contractor
with many years
of experience specialized in con-
struction and facility management.
The firm maintains, operates and
executes all types of turnkey proj-
ects and delivers best-in-class high
performance. One of MACC’s prom-
inent projects include delivering
accommodation and facility man-
agement services for King Abdullah
University of Science and Technol-
ogy (KAUST) in the Kingdom. With
about 5000 employees and a vast
portfolio of customers, MACC was
looking to streamline operational
costs and enhance business and se-
curity performance.
KIFAH NAJEM, CTO, EMAXIT INTERNATIONAL, EXPLAINS HOW THE COMPANY ASSISTED SAUDI ARABIA’S
MODERN ARCHITECTURE CONTRACTING COMPANY (MACC) TO TAKE ITS BUSINESS AND SECURITY
PERFORMANCE TO NEW HEIGHTS.
NEW FRONTIERS
CUSTOMER
MODERN ARCHITECTURE
CONTRACTING COMPANY (MACC)
To shift its hosting
platform to a high
available, reliable
and scalable one
To reduce
operational
costs
To enhance
business
performance
and security
CUSTOMER’S OBJECTIVE
E M A X I T
I N T E R N A T I O N A L
VALUE STORIES | ISSUE 7
6

7. licensing. At one point, they had to
maintain three to four web appli-
cations simultaneously. Our team
stepped in and redid their entire solu-
tion architecture. We consolidated all
the disparate applications together,
whichwasamammothtaskinitself.”
EmaxIT International also helped
built Amazon Relational Database
Service (RDS), which made it easy for
MACC to set up, operate and scale a
relational database in the cloud. “By
default, RDS saves automated back-
upsofthecustomer’sdatabase.There
is totally zero administration required
and makes it effortless for the cus-
tomer’steam.”
Thepartnerensuredthecustom-
er had remote access by redesigning
its solutions architecture and by cre-
ating three servers, one of which was
awebapplicationonapublicDNS.
Najem said, “We also created
a VPN to access the server and in-
stalled web application firewall en-
abling them to have deep security.
The customer had further secured its
integratedapplicationserverwithSSL
certificates.Ourteamalsosetupdaily
monitoring for any security incidents,
especially DDoS attacks. With a 24/7
SLA, MACC could raise a request and
get immediate assistance from our
teamatanytime.”
PostthedeploymentofAWSsolu-
tions, which took about six months,
MACCwasabletosuccessfullyreduce
costs by 30% and increase efficiency
by20%byusingAmazonRDS.
AT A GLANCE
CUSTOMER
Modern Architecture Contracting
Company (MACC)
OBJECTIVE
To streamline operational costs
and enhance business and
security performance
CORE REQUIREMENTS
Replace its hosting platform to a
reliable and high available one, shrink
operational costs and enhance
business performance and security
SOLUTION IMPLEMENTED
AWS SQS, AWS Lambda serverless, AWS
Rekognition, AWS Aurora (MySQL), AWS
Load Balancer, AWS WAF, AWS RDS
PARTNER
EmaxIT International
WITH A 24/7
SLA, MACC
COULD RAISE A
REQUEST AND
GET IMMEDIATE
ASSISTANCE FROM
OUR TEAM AT ANY
TIME.”
KIFAH NAJEM, EMAXIT
INTERNATIONAL
Offered a high
available and
reliable platform
Delivered automated
backups and deep
security
Provided
flexibility and
cost savings
WHY AWS?
Offered
in-depth
technical support
Provided fully
managed
services 24/7
Guaranteed
quality practical
solutions
HOW EMAXIT INTERNATIONAL DID IT?
Najem said, “We have received
immensesupportfromourdistributor
partnerRedingtonGulf.Infact,thanks
to their assistance and resources for
AWSsolutions,thecustomerwasable
to increase its performance and re-
duce operational costs. The success-
ful implementation of this project has
led to annual and continued business
forusfromthecustomer.”
ISSUE 7 | VALUE STORIES 7

8. INNOVATIVE INCORPORATION TRADING
tive Incorporation Trading, which
is a consortium of companies, and
specialized in providing technology
enterprise solutions. The Innova-
tive team sat down with the cus-
tomer to understand their require-
ments which were largely around
solving flapping issues in the SAN
switches and upgrading their stor-
age capacities.
“We analyzed the customer’s
existing infrastructure – entry-lev-
el HPE MSA 2040 SAN Storage
– which had additional four segre-
gated clusters, servers and virtual
machines running on top. Security
was also a major concern and they
were hesitant to move their critical
data to a public cloud environment,”
explained Murtaza Kapasi, Director,
Innovative Incorporation Trading.
“We zeroed in on HPE Nimble Stor-
age as the best solution to greatly
upgrade their existing infrastruc-
ture and elevate their storage sys-
tems by two levels.”
HPE Nimble Storage is a next-
gen intelligent, self-managing pre-
dictiveflashstoragetechnologythat
allows customers to focus on their
core operations and drive business
value in a hybrid cloud environment.
T
he demands of an
increasingly digital
world are compel-
ling financial insti-
tutions to evolve
and enhance their
technology foun-
dations to better
serve their end
customers.Alead-
ing bank in the UAE too was looking
for a comprehensive solution to
help address its IT infrastructural
and storage challenges.
The customer approached its
long-time trusted partner, Innova-
MURTAZA KAPASI, DIRECTOR, INNOVATIVE INCORPORATION TRADING, EXPLAINS HOW
THE COMPANY EMPOWERED A LEADING UAE BANK TO HARNESS THE VALUE OF A HYBRID
CLOUDENVIRONMENTBYLEVERAGINGHPE’SINTELLIGENT-DRIVENITINFRASTRUCTURE.
LAYING THE
FOUNDATION
CUSTOMER
A LEADING BANK IN THE UAE To consolidate
and upgrade storage
To improve business
performance and agility
To reduce
costs
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
8

9. The efficient engineers at Inno-
vative assisted the customer to get
well-acquainted with HPE Nimble
Storageastheywerenewtothesolu-
tion. The solutions provider helped
the bank to consolidate its storage
into a single one that carried the full
load of its distributed clusters.
Kapasi added, “This way the
banking customer was able to save
on its TCO by reducing its rack ca-
pacity and power as well as shrink-
ing management and troubleshoot-
ing time. They were impressed with
the improved performance, espe-
cially by Nimble’s capability to com-
press data in real time.”
The Innovative team’s pre-
scribed solution for the customer
included another important compo-
nent–HPEInfoSight.ItisanAI-pow-
ered predictive analytics platform
that brings software-defined in-
telligence to the data center. This
enables the ability to predict and
prevent infrastructure problems
before they occur. With HPE InfoS-
ight in place, the customer was able
to easily address problems, ensure
application availability and reduce
storage operational costs.
After experiencing the numer-
ous benefits of HPE Nimble Storage
and HPE InfoSight, the customer
expanded the partnership with In-
novative Incorporation to replicate
a similar storage infrastructure for
its Disaster Recovery.
“Thanks to our team’s collective
technical skills and product knowl-
edge,wewereabletofurtherhelpthe
customer to save costs by using the
existing infrastructure without hav-
ing to rehaul any systems. We were
also able to expertly accommodate
the customer’s end-to-end require-
ments and ensure 100 percent cus-
tomersatisfaction,”saidKapasi.
AT A GLANCE
CUSTOMER
A leading bank in the UAE
OBJECTIVE
To address IT and storage challenges
through intelligently driven
infrastructure
CORE REQUIREMENTS
Upgraded storage, reduce costs,
enhance performance
SOLUTION IMPLEMENTED
HPE Nimble Storage and HPE InfoSight
PARTNER
Innovative Incorporation Trading
THANKSTOOURTEAM’S
COLLECTIVETECHNICAL
SKILLSANDPRODUCT
KNOWLEDGE,WEWERE
ABLETOFURTHER
HELPTHECUSTOMER
TOSAVECOSTSBY
USINGTHEEXISTING
INFRASTRUCTURE
WITHOUTHAVINGTO
REHAULANYSYSTEMS.”
MURTAZA KAPASI, INNOVATIVE
INCORPORATION TRADING
Offered scalable,
secure and flexible
solution
Helped
drive business
value
Provided AI-
powered predictive
analytics platform
WHY HPE?
Analyzed end-to-end
customer environment
and requirements
Delivered a
next-gen
advanced solution
Offered unparalleled
expertise and product
knowledge
HOW INNOVATIVE INCORPORATION
TRADING DID IT?
ISSUE 7 | VALUE STORIES 9

10. VISIONTECH SYSTEMS INTERNATIONAL
that employ the latest smart and sus-
tainable technologies. The accommo-
dation complex, which opened in late
2020,isthefirstofitskindintheregion
and will be home to over 5,000 employ-
eesoftheFMcompany.
In order to make the facility truly
smart and connected, the customer
wanted to equip it with a high-quali-
ty, end-to-end wireless connectivity
solution. To fulfil this undertaking,
the company turned to UAE-based IT
systems integrator Visiontech Sys-
tems International.
Establishedin2003,Visiontechof-
fersdeepexpertiseacrossawiderange
of industry verticals. The SI has strong
market credibility in delivering turnkey
solutions in areas such as software,
ELV, unified communications, cloud
computingandmore.
“The customer was looking for a
comprehensive wireless networking
solution that will provide its employees
with seamless internet access. The
customer chose us as they had spe-
cific requirements, which they knew
we could deliver based on the previous
successful projects we had deployed
for them,” said Aliasgar Dohadwala,
CEOandFounder,Visiontech.
According to the Visiontech chief,
the customer was eyeing a solu-
tion that’s not only scalable but also
cost-effective.
“The wireless connection had to
cater to more than 5,000 users, so
the proposed solution had to be agile
A
UAE-based smart
and green facili-
ties management
(FM) company was
looking to deploy a
robust solution that
supportsbothindoor
andoutdoorwireless
network across its
newly built state-of-
the-artstaffaccommodationfacility.
The customer is a leading brand
in professional FM services, catering
to a wide array of industries including
aviation, hospitality, retail, education
andgovernmentamongothers.In2019,
theorganisationembarkedonajourney
to build a 100,000 square feet facility,
comprised of six low-rise buildings
ALIASGAR DOHADWALA, CEO AND FOUNDER, VISIONTECH SYSTEMS
INTERNATIONAL, GIVES A LOWDOWN ON HOW THEY ENABLED A LEADING
UAE FACILITIES MANAGEMENT COMPANY TO IMPLEMENT HUAWEI’S ROBUST
WIRELESS NETWORK SOLUTION FOR ITS LATEST STATE-OF-THE-ART FACILITY.
CRITICAL
CONNECTIONS
CUSTOMER
A PROMINENT UAE-BASED FACILITIES
MANAGEMENT SERVICES PROVIDER
To enable a truly
smart and connected
accommodation
facility
To ensure
uninterrupted
wireless
connectivity
To provide a secure,
user-friendly
network solution to
employees
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
10

11. enough to support uninterrupted con-
nectivity anywhere and everywhere
across the entire facility,” he ex-
plained. “It also had to be user-friend-
ly, minimising any issues that could
lead to IT teams having to deal with
multiple tickets.”
Another key element required for
the project was a data capture feature
to give the customer a picture of how
many users were utilising the connec-
tions at a given time and which web-
siteswerebeingvisitedthemost.
“Following a methodical evaluation
process, we determined that Huawei’s
AirEngine Access Point is the solution
that ticks all the boxes for the project,”
said Dohadwala. “It is a cost-effective
solution that offers high-quality, enter-
prise-gradenetworkexperience.”
Huawei AirEngine AP is equipped
with an adaptive array antenna and
beamforming technologies that en-
able precise user detection, suppress
interference and improve signal qual-
ity, enabling users to have a seamless,
smoothwirelessnetworkaccess.
The SI also implemented the Hua-
wei AirEngine Wireless Access Con-
troller, which offered comprehensive
monitoring capabilities to allow the
customer to manage internet access
andextractusefulinformationfromthe
massiveamountsofmonitoreddata.
Visiontech provided end-to-end
support, right from the consultation
phase to PoCs, ELV system installation
and all the way down to the implemen-
tationoftheaccessgatewayportfolio.
“We even took it a step further, by
ensuring that we delivered a network
securitysolutionthatcomplementsthe
Huawei APs, which is vital for any proj-
ectofthisscale,”headded.
While it’s still early to determine all
the ROI benefits, according to Dohad-
wala, “The ease of the handover pro-
cesstothecustomerandlowvolumeof
tickets that the support team received
sincetheproject’scompletionarevalu-
ableindicatorsofitssuccess.”
Visiontech is already in talks with
the customer regarding future proj-
ects across other verticals that it is
operating in. Dohadwala concluded,
“We’ve started discussions on similar
projects using the Huawei solution as
well as new opportunities to leverage
the other offerings that we have.”
AT A GLANCE
CUSTOMER
A prominent UAE-based facilities
management services provider
OBJECTIVE
To implement a robust wireless
network solution
CORE REQUIREMENTS
Enable seamless wireless internet
connectivity, simplify data and
web monitoring, ensure minimal
IT support tickets
SOLUTION IMPLEMENTED
Huawei AirEngine Access Point
and Access Controller
PARTNER
Visiontech Systems International
FOLLOWINGA
METHODICAL
EVALUATIONPROCESS,
WEDETERMINEDTHAT
HUAWEI’SAIRENGINE
ACCESSPOINTISTHE
SOLUTIONTHATTICKS
ALLTHEBOXESFOR
THEPROJECT.ITIS
ACOST-EFFECTIVE
SOLUTIONTHAT
OFFERSHIGH-
QUALITY,ENTERPRISE-
GRADENETWORK
EXPERIENCE.”
ALIASGAR DOHADWALA,
VISIONTECH SYSTEMS
INTERNATIONAL
Offered a cost-
effective solution
with enterprise-
grade capabilities
Provided an
easy-to-use
data and web
monitoring feature
Addressed
customer’s end-to-
end requirements
and more
WHY HUAWEI?
Went the extra mile
to understand
customer demands
Delivered deep
technical skills and
market expertise
Offered
end-to-end
support
HOW VISIONTECH SYSTEMS
INTERNATIONAL DID IT?
ISSUE 7 | VALUE STORIES 11

12. BMB GROUP
With its business growing
rapidly, the company wanted to
upgrade its reporting infrastruc-
ture to gain better visibility on
its operations while ensuring the
highest standards of services
across its entire supply chain.
To achieve this endeavor,
Al-Kabli turned to regional sys-
tems integrator BMB Group.
Founded in 1995, the company
delivers a broad range of ICT
solutions including cybersecuri-
ty, cloud, business process man-
agement, advanced analytics and
BI among others, to over 3,000
customers across all verticals.
“Over the years, the customer
hasexpandeditsoperationssignifi-
cantly, which resulted in disparate
systems and data sources,” said
Rodrigue Saade, Regional Business
Development Manager, Advanced
Analytics & Intelligent Automation,
BMB Group. “They were using a tra-
ditional Excel-based analytics tool,
which was taking a tremendous
amount of time in delivering busi-
ness-critical operational and logis-
tical data reports. The customer
also didn’t have proper visibility
over its supply chain.”
Following an in-depth eval-
uation process and compre-
hensive discussions with the
customer, BMB determined that
Tableau is the perfect tool to ad-
dress Al-Kabli’s needs.
S
a u d i - b a s e d
Al-Kabli Hold-
ing is one of the
leading FMCG
distributors in
the region. With
11 branches, 11
warehouses and
8 sub-branch-
es across the
Kingdom, the company delivers
a wide array of premium brands
of confectionery, chocolate, bis-
cuits and food products.
Operating for more than five
decades, Al-Kabli is continuously
investing in its management team
and in technologies to keep up with
local and global market trends.
RODRIGUE SAADE, REGIONAL BUSINESS DEVELOPMENT MANAGER, ADVANCED ANALYTICS &
INTELLIGENTAUTOMATION,BMBGROUP,GIVESANOVERVIEWONHOWLEADINGSAUDI-BASED
FMCG FIRM AL-KABLI HOLDING ACCELERATED ITS OPERATIONS WITH POWERFUL TABLEAU
ANALYTICSSOLUTIONS.
THE BIG PICTURE
CUSTOMER
AL-KABLI HOLDING
To simplify
data reporting
and analysis
To enable
data-driven
decisions
To unlock
the value of
data literacy
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
12

13. Tableau is an intuitive, se-
cure and flexible BI platform. It
leverages powerful visual analyt-
ics to enable organizations make
data-driven decisions.
“We implemented tens of
Tableau dashboards to empower
the customer with a truly holistic
BI platform,” said Saade. “We de-
ployed a whole platform including
Tableau Prep, to provide a visual
and direct way to combine, shape
and clean data; Tableau Desktop,
to utilize interactive dashboards
for effortless data analyses; and
Tableau Server, to enable every-
one within the organization to
see and understand data.”
According to Saade, while the
realization of the project was re-
warding, it was not without chal-
lenges. “The sheer scale of the
implementation was quite over-
whelming as it required us to roll
out more than 200 dashboards.”
The roll-out, which BMB
Group started a year ago, is still
ongoing. However, the platforms
that are now up and running are
already bringing tremendous
benefits to the company.
“With the high-performance,
intuitive solution, the customer
was able to reduce time spent
on reporting and analytics, elim-
inate a majority of siloed pro-
AT A GLANCE
CUSTOMER
Al-Kabli Holding
OBJECTIVE
To boost operational efficiencies and
streamline data analysis
CORE REQUIREMENTS
Implement intuitive BI dashboards,
gain comprehensive visibility,
eliminate manual processes
SOLUTION IMPLEMENTED
Tableau Prep, Tableau Desktop,
Tableau Server
PARTNER
BMB Group
WITHTHEHIGH-
PERFORMANCE,
INTUITIVESOLUTION,
THECUSTOMERWAS
ABLETOREDUCETIME
SPENTONREPORTING
ANDANALYTICS,
ELIMINATEAMAJORITY
OFSILOEDPROCESSES
ANDDEMOCRATIZEDATA
ACROSSTHEENTIRE
ORGANIZATION.”
RODRIGUE SAADE, BMB GROUP
Offered
intuitive, visual
dashboards
Helped
drive business
value
Cut
analysis time
significantly
WHYTABLEAU?
Assessedandunderstood
specificcustomer
requirements
Offeredin-depth
domainexpertise
andsupport
Delivered
anadvanced,
flexiblesolution
HOW BMBGROUPDIDIT?
cesses and democratize data
across the entire organization”
explained Saade.
Moving forward, BMB Group
aims to support Al-Kabli Holding
during and post-implementation
through its network of highly
skilled technology consultants,
subject matter experts and data
analytics engineers.
ISSUE 7 | VALUE STORIES 13

14. MAXBYTE TECHNOLOGIES
due to unscheduled and reactive
maintenance approach, the com-
pany often suffered machine/
equipment breakdown. The lack
of predictive maintenance to en-
sure optimal health and regular
monitoring of the machines was
another challenge the customer
had to address.
The defense company ap-
proached Maxbyte Technolo-
gies, an industrial digitalization
solutions provider, to help meet
its business goals and enhance
overall performance. The smart
manufacturing solutions provider
explained how the global technol-
ogy company PTC’s proven solu-
tions along with its own market
expertise and services can de-
liver an end-to-end digital manu-
facturing solution.
The Maxbyte team recom-
mended PTC ThingWorx platform
on top of its proprietary product
byteFACTORY, comprising 30 to
35 ready-made apps for the man-
ufacturing platform.
PTC’s ThingWorx is a complete,
end-to-end technology platform
designed for the Industrial IoT
(IIoT). It delivers tools and technol-
ogies that empower businesses to
rapidly develop and deploy pow-
erful applications and augmented
reality (AR) experiences.
A
large govern-
ment defense
entity based
in the United
Arab Emir-
ates (UAE) was
looking to en-
hance its per-
formance in
two main areas
– operations and maintenance.
Within operations, the company
was facing poor production visi-
bility and was being bogged down
by manual data entries.
This resulted in inaccuracy
in production data for forecast-
ing and decision-making. Also,
VINOTH KUMAR P, OPERATIONS DIRECTOR, MEA, MAXBYTE TECHNOLOGIES, DESCRIBES HOW
THE SYSTEMS INTEGRATOR ENABLED A REGIONAL DEFENSE ORGANIZATION WITH PTC’S
MARKET LEADING SOLUTIONS TO DIGITALIZE ITS OPERATIONS AND ACHIEVE HIGHER YIELDS.
THE LAST LINE
OF DEFENSE
CUSTOMER
A LARGE UAE-BASED
GOVERNMENT DEFENSE ENTITY
To quicken decision
making and enhance
productivity
To reduce
machine
downtime
To onboard
smart digital
technologies
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
14

15. “Our industrial digitization
solutions made it easier to plug
and play with the pioneering PTC
solutions, allowing the custom-
er greater flexibility, enhanced
performance and faster time to
value. Our team installed smart
operations and maintenance
solutions to understand real-time
data monitoring of equipment
functioning, enabling the cus-
tomer to be proactive with its
approaches,” said Vinoth Kumar
P, Operations Director, MEA, Max-
byte Technologies.
The customer was able to
improve productivity by reducing
machine downtime thanks to pre-
dictive maintenance solutions.
Additionally, through Maxbyte
support and PTC technology, it
was also able to automate data
entry and enjoyed quick decision
making with valuable insights
from real time data.
Right from the PoC stage to
the complete deployment and in-
tegration of the solution as well
as ensuring users have Industry
4.0 maturity level, the Maxbyte
team demonstrated its technical
proficiency and understanding of
the customer’s requirements.
Kumar added, “At Maxbyte,
our business focus is to unlock
the complete value of smart con-
nected engineering and manufac-
turing operations and services for
industrial productivity, flexibility
and sustainability. Even post the
implementation, we are constant-
ly in touch with the customer for
ongoing services and support.”
AT A GLANCE
CUSTOMER
A large UAE-based government
defense entity
OBJECTIVE
To enhance performance
across manufacturing operations
and maintenance
CORE REQUIREMENTS
Automate functions to increase
productivity, reduce downtime with
predictive maintenance and introduce
Industry 4.0 technologies
SOLUTION IMPLEMENTED
PTC ThingWorx
PARTNER
Maxbyte Technologies
OURINDUSTRIAL
DIGITIZATIONSOLUTIONS
MADEITEASIERTO
PLUGANDPLAYWITH
THEPIONEERINGPTC
SOLUTIONS,ALLOWING
THECUSTOMERGREATER
FLEXIBILITY,ENHANCED
PERFORMANCEAND
FASTERTIMETOVALUE.”
VINOTH KUMAR P, MAXBYTE
TECHNOLOGIES
Empowered
deployment of
powerful apps
Obtained
value of IIoT
Offered flexibility
and higher
performance
WHY PTC?
Integrated
proprietary
product
Supported
customer
requirements
Demonstrated
technical
proficiency
HOW MAXBYTE TECHNOLOGIES DID IT?
ISSUE 7 | VALUE STORIES 15

16. CONSOL ENTERPRISING IT
online transactions internally as
well as across other banks. This
was easier said than done as the
bank had to build each component
from scratch.
The online banker partnered
with ConSol Enterprising IT, a high-
end technology consultant and
provider of innovative solutions
and services, right from the begin-
ning of its journey.
“A traditional on-prem archi-
tecture and legacy technologies
were not going to work for this cus-
tomer as their infrastructure was
going to be 100% cloud-based. We
were involved from an early stage
when they were just setting up the
enterprise technology architec-
ture of the bank. We supported
them for more than two years as
we collaborated on building the
core banking applications and
systems,” said Salim Menikh, Sr.
Business Development Manager,
ConSol Enterprising IT.
The ConSol team spent a lot
of time in planning the technolo-
gy landscape for the bank as this
would become the backbone of its
digital operations.
“We are working with the bank
on pushing the bar on innovation
and offering disruptive approach-
es. Through our consultative ap-
proach and in-depth workshops,
the customer saw the value in
implementing Red Hat solutions,
E
nterprises across
verticals are dou-
bling down on
their digital in-
vestments to meet
customers’ evolv-
ing demands and
remain compet-
itive. In line with
the digitalization
spree seen in the region, a brand-
new bank was debuting as the first
fully-fledged digital bank in the
Middle East.
Establishing itself as a com-
plete born-in-the-cloud digital
bank meant not having any physi-
cal branches or ATMs, all services
through applications and seamless
SALIMMENIKH,SR.BUSINESSDEVELOPMENTMANAGER,CONSOLENTERPRISINGIT,
NARRATESHOWTHETECHNOLOGYCONSULTANTISSUPPORTINGTHEESTABLISHMENT
OFTHEMIDDLEEAST’SFIRSTFULL-SCALEDIGITALBANKONREDHATARCHITECTURE.
BANKING ON
THE FUTURE
CUSTOMER
THE FIRST FULLY-FLEDGED DIGITAL
BANK IN THE MIDDLE EAST
To deploy scalable
enterprise
architecture
To build agile
services through
applications
To ensure high-
level security
integration
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
16

17. which met all their current require-
ments and future visions. Together
we have developed an agile soft-
ware approach and built the mid-
dleware enterprise architecture on
Red Hat for the ongoing project,”
explained Menikh.
Red Hat OpenShift offers the
digital banking customer automat-
ed installation, upgrades, and life-
cycle management throughout its
container stack, including operat-
ing system, Kubernetes and cluster
services, and applications. It al-
lows its teams to build with speed,
agility, confidence, and choice.
The technology is also focused on
security at every level of the con-
tainer stack and throughout the
application lifecycle.
Establishing the enterprise
middleware, a platform that sup-
ports the smooth transactions
and communications between the
bank’s frontend and backend, is
the first phase of deployment. The
ConSol team is now working on the
second phase – setting up contain-
erized microservices applications
on Red Hat, post which the digital
bank will be ready to go live.
According to Menikh, once it
goes live, the biggest benefit for
the digital bank will be optimiza-
tion of its budgets thanks to the
unified and scalable platform and
investments in using OpenShift
containerized platform. Using Red
Hat technology will also offer the
customer enhanced efficiencies
by at least 50 times. Security is
another key benefit as the tech-
nology offers a certified and highly
secure platform, which is critical
for a digital bank.
Menikhadded,“Itdefinitelywas
a huge amount of work to carry out
the large-scale deployment. But
thanks to our team’s unequalled
technical proficiency and profes-
sionalism, we were able to exceed
customer expectations. The digital
bank is expected to be launched
very soon in the region. ”
AT A GLANCE
CUSTOMER
The first fully-fledged digital bank
in the Middle East
OBJECTIVE
To establish a born-in-the-cloud
digital bank
CORE REQUIREMENTS
Scalable and agile enterprise
architecture, build services through
applications, security integrations
SOLUTION IMPLEMENTED
Red Hat OpenShift
PARTNER
ConSol Enterprising IT
WEAREWORKING
WITHTHEBANKON
PUSHINGTHEBAR
ONINNOVATIONAND
OFFERINGDISRUPTIVE
APPROACHES.THROUGH
OURCONSULTATIVE
APPROACHANDIN-
DEPTHWORKSHOPS,
THECUSTOMER
SAWTHEVALUEIN
IMPLEMENTINGREDHAT
SOLUTIONS,WHICHMET
ALLTHEIRCURRENT
REQUIREMENTSAND
FUTUREVISIONS.”
SALIM MENIKH, CONSOL
ENTERPRISING IT
Offered automated
upgrades,
installation and
management
Allowed to
build with speed
and agility
Integrated
high-level
security
WHY RED HAT?
Held in-depth
workshops
Understood
customer
expectations well
Delivered through
consultative
approach
HOW CONSOLENTERPRISINGITDIDIT?
ISSUE 7 | VALUE STORIES 17

18. CLOUD BOX TECHNOLOGIES
integrator to take on the job. Cloud
Box specializes in end-to-end IT
infrastructure consultancy, cloud,
network security, systems integra-
tion and professional services.
Rohit Bhargava, Practice
Head, Cloud and Security at Cloud
Box Technologies, said, “All our
previous engagements with the
customer were reactive. As they
grew their operations, we ful-
filled everything around software,
hardware and services. For this
business case, we realized infra-
structure alone could not solve the
customer’s challenges.”
The educational institute’s
hardware footprint was growing to
unmanageable levels as more ap-
plications and students onboard-
ed. It was reaching a point where it
could not add any more devices in
its physical IT environment. For any
growing business, having faster ap-
plication response and on-demand
and future resources are key man-
dates for scaling effectively.
“This is when we proposed
VMware based solution as it is
hardware agnostic and well ac-
cepted in the region. It helped us
assure the customer that they
can achieve better efficiency by
reducing their reliance on hard-
ware,” he explained.
Once the Cloud Box team
showcased the many use cases
of VMware, it became the choice
of product for the customer. The
VMware vSphere vMotion feature,
A
large conglom-
erate in the
regional edu-
cation sector
boasting sev-
eral branches
sought to im-
prove its over-
all operational
efficiency. The
customer was looking to solve its
immediate challenges of expand-
ing hardware footprint, sluggish
application response and lack of
on-demand resources.
Having worked with UAE-based
premier IT services specialist
Cloud Box Technologies in previ-
ous successful engagements, the
customer turned to the systems
ROHIT BHARGAVA, PRACTICE HEAD, CLOUD AND SECURITY AT CLOUD
BOX TECHNOLOGIES, EXPLAINS HOW THE FIRM HELPED A LARGE
EDUCATIONAL INSTITUTION VIRTUALIZE ITS ENVIRONMENT WITH
VMWARE SOLUTIONS AND GAIN GREATER OPERATIONAL EFFICIENCY.
TOP GRADE
CUSTOMER
A LARGE REGIONAL EDUCATIONAL
CONGLOMERATE
To enhance
operational
efficiency
To have faster
application
response
To scale with
on-demand
resources
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
18

19. which comes out of the box for ac-
ademic customers, offers the abili-
ty to move application environment
seamlessly over the hardware.
“It enables the live migration
of running virtual machines from
one physical server to another with
zero downtime, continuous service
availability, and complete transac-
tion integrity. This was an innova-
tive aspect and highly commend-
ed by the customer as it ensured
no disruption to their operations,”
Bhargava added.
Each school within the cus-
tomer’s large portfolio was located
in separate campuses and had dif-
ferent infrastructures. This meant
the Cloud Box team had to choose
different VMware instances for ap-
plication licenses for each campus.
“This was done in phases and it
took us close to six months to bring
the customer’s whole operations
into the VMware environment,” he
said. “It was a smooth experience
where the customer could utilize
its virtualized application environ-
ment easily and ensure business
continuity was not affected.”
Focused on a consultative sell-
ing approach and bringing genuine
value, the solutions provider also
took care of the customer’s entire
managed services needs.
Post the VMware implemen-
tation, the educational institution
was able to significantly enhance
its operational efficiency and re-
duce the number of required re-
sources considerably.
Bhargava added, “We adopted a
consultative approach and put our-
selves in the customer’s shoes to
offer the best suited solutions and
become their trusted advisors.”
AT A GLANCE
CUSTOMER
A large regional educational
conglomerate
OBJECTIVE
To significantly improve operational
and business efficiency
CORE REQUIREMENTS
Accommodate expanding hardware
footprint, faster application response
and on-demand resources
SOLUTION IMPLEMENTED
VMware ESXi and vCenter
PARTNER
Cloud Box Technologies
WE ADOPTED A
CONSULTATIVE
APPROACH AND PUT
OURSELVES IN THE
CUSTOMER’S SHOES
TO OFFER THE BEST
SUITED SOLUTIONS
AND BECOME THEIR
TRUSTED ADVISORS.”
ROHIT BHARGAVA,
CLOUD BOX TECHNOLOGIES
Offered seamless
migration with zero
downtime
Provided
hardware-
agnostic solutions
Delivered highly
virtualized
environments
WHY VMWARE?
Adopted a
consultative
approach
Focused on
offering genuine
value-add
Expertly managed
customer environment
regardless of hardware
or software
HOW CLOUDBOXTECHNOLOGIESDIDIT?
ISSUE 7 | VALUE STORIES 19

20. FOX DATA DUBAI
Identity and Application Access
and implement stronger user au-
thentication,” said Abhilash Thu-
laseedharan, Managing Director,
Fox Data Dubai. “With our market
experience, we were confident
that global leader Okta’s Work-
force Identity Management solu-
tions would help solve the cus-
tomer’s challenges.”
During the discussion, Fox
Data learned that the semi-gov-
ernment entity was looking to
modernize its identity platform,
bring in two-factor authentication
technology and introduce a single
sign-on for various applications
access. This modernization of IT
would make it easier for its 600
plus workforce and additional con-
tractors who access their network.
With the customer using
a traditional identity directo-
ry platform, the Fox Data team
demonstrated the huge perks it
would enjoy with Okta solutions
by showing various use cases
and detailed PoC. After a month
of rigorous evaluation of Okta’s
solutions, the customer saw the
unique value the technology could
offer for its business.
The Fox Data team implement-
ed the Okta Workforce Identity
Platform, with its four modules –
single sign-on, adaptive multifac-
tor authentication, lifecycle man-
agement and universal directory,
at the customer site.
Thulaseedharan explained,
“As a vendor-neutral technology,
Okta solutions can be paired with
thousands of pre-integrated appli-
cations as well as legacy technol-
ogies easily. That is not the case
with several of Okta’s competitors.
Another added advantage that
Okta brought to the table was its
wide market experience when
it came to integrating the cus-
tomer’s homegrown applications
seamlessly with its own.”
While it was challenging to
accommodate the customer’s re-
quirements for advanced modules
on a limited budget, the Fox Data
team and its distributor Redington
Value, played a crucial role in being
flexible and supportive in deliver-
ing the first full-fledged workforce
H
eadquartered
out of Dubai,
Fox Data is a
two-year-old cy-
bersecurity spe-
cialist solutions
provider cater-
ing to corporate
and public sec-
tor organiza-
tions across the UAE. The compa-
ny boasts market-leading services
around Identity Access Manage-
ment, MDR, Data Privacy Solution,
Security Awareness Training and
IT Security Assessment.
During one of its regular cus-
tomer engagements, the systems
integrator approached a regional
semi-government free zone entity
to help the company enhance the
value of its IT security operations.
“The customer was looking to
gain end-to-end visibility on all
ABHILASH THULASEEDHARAN, MANAGING DIRECTOR, FOX DATA DUBAI,
ELABORATES ON HOW THE CYBERSECURITY SPECIALIST DELIVERED THE
FIRST FULL-SCALE WORKFORCE IDENTITY MANAGEMENT PROJECT FOR
OKTA IN THE REGION FOR A SEMI-GOVERNMENT FREE ZONE ENTITY.
EAGLE EYE
CUSTOMER
A REGIONAL SEMI-GOVERNMENT
FREE ZONE ENTITY
To achieve end-to-end
visibility on workforce
identity and access
management
To modernize
identity
platform
To
boost
security
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
20

21. identity management project for
Okta in the region.
“It was quite innovative for a
semi-government organization
usedtolegacytechnologiestotake
the initiative to implement identity
and access modernization solu-
tions along with contextual mul-
tifactor authentication,” he said.
“Thanks to the Okta deployment,
the customer was able to securely
access its IT systems and business
applications remotely during the
pandemic lockdown without any
operational disruptions.”
Another huge advantage the
customer leveraged was the ca-
pability to automate onboarding
and offloading of users quickly
from an HR and IT perspective,
which was a step towards HR driv-
en IT provisioning.
“When employees leave the
company, it can take up to as many
as five days for a small organiza-
tion or 15 days for a bigger one to
revoke access to critical appli-
cations. With the Okta platform,
this is now possible with just a
click – a notable value-add for the
semi-government customer,” add-
ed Thulaseedharan.
The customer now also had
robust security and visibility to
questions like – Who was ac-
cessing the system? When were
they accessing it? What can they
access? What can they do with
that access?
“These are the major ques-
tions faced by IT departments,
and it is difficult to answer them
without a technology like Okta,”
he said. “We are a dependable
partner in their Identity Manage-
ment journey. Our services team
is still guiding the customer as
and when required.”
AT A GLANCE
CUSTOMER
A regional semi-government
free zone entity
OBJECTIVE
To gain comprehensive visibility and
boost security across its identity and
access management
CORE REQUIREMENTS
Modernize identity platform,
introduce single sign-on and MFA
SOLUTION IMPLEMENTED
Okta Workforce Identity Platform
PARTNER
Fox Data Dubai
THANKS TO THE OKTA
DEPLOYMENT, THE
CUSTOMER WAS ABLE
TO SECURELY ACCESS
ITS IT SYSTEMS
AND BUSINESS
APPLICATIONS
REMOTELY DURING
THE PANDEMIC
LOCKDOWN WITHOUT
ANY OPERATIONAL
DISRUPTIONS.”
ABHILASH
THULASEEDHARAN,
FOX DATA DUBAI
Offered Okta’s
vendor-neutral
identity architecture
Presented easy
integrations with
thousands of pre-integrated
applications
Delivered adaptive security,
intelligent and robust
authentication across all
applications
WHY OKTA?
Understood
core
requirements
Provided
support and
services
expertly
Delivered
flexible and
reliable options
HOW FOX DATA DUBAI DID IT?
ISSUE 7 | VALUE STORIES 21

22. VIRUS RESCUERS
prehensive suite of security
services to prevent, detect and
rapidly respond to data and net-
work security effectively.
Pavan Tolani, Cloud Archi-
tect, Virus Rescuers, said, “Help-
ing customers close gaps and
holes within their IT infrastruc-
ture from both security and busi-
ness continuity standpoints is
our key area of focus.”
According to Tolani, the cus-
tomer’s primary challenge was
the lack of an email security that
could help users assess the au-
thenticity of the emails they re-
ceived. This resulted in wasted
time and low productivity. The
second challenge was not being
able to recover deleted data from
mailboxes beyond a certain num-
ber of days, especially when an
employee resigned from the job.
“Considering these two main
challenges, we concluded that
Barracuda, the global leader in
security, application delivery
and data protection solutions,
is the only player that offers one
centralized console and man-
agement interface that helps to
achieve these business goals,”
Tolani explained.
The Virus Rescuers team
proposed Barracuda Total Email
Protection solutions and show-
cased three modules in addition
to Backup and Email Security.
This included Archiving – an ideal
cloud solution for reducing email
storage requirements and boost-
ing user productivity, PhishLine
A
c e l e b r a t e d
company in
the Middle
East food in-
dustry was
looking to im-
plement an
all-in-one se-
curity gateway
solution for its
email platform, which would offer
email scanning and filtering as
well as blend in with Office 365
for backups.
The company reached out
to its existing IT cybersecurity
service provider – Virus Res-
cuers. Established in 2009, it
is one of the fastest growing
internet security companies in
the GCC that provides a com-
PAVAN TOLANI, CLOUD ARCHITECT, VIRUS RESCUERS, EXPLAINS HOW THE CYBERSECURITY SERVICE
PROVIDER CAME TO THE AID OF A LARGE REGIONAL FOOD PLAYER TO ADDRESS ITS EMAIL SECURITY
CHALLENGES WITH BARRACUDA SOLUTIONS.
SECURE GATEWAYS
CUSTOMER
A MARKET LEADER IN THE
REGIONAL FOOD INDUSTRY
To deploy an all-in-
one email security
gateway solution
To assess and
filter spam and
malicious emails
To integrate email
backups with
Office 365
CUSTOMER’S OBJECTIVE
VALUE STORIES | ISSUE 7
22

23. – a security awareness platform
that educates users on how to
interpret suspicious emails, and
Forensics and Incident Response
– a complete remediation plat-
form on emails which proactively
identifies security threats with
threat insights and prevents fu-
ture attacks.
“We helped the customer
centralize his data across multi-
ple Office 365 tentants with our
expertise on tenant migration,”
he said. “We also deployed a sixth
module called Barracuda Senti-
nel, which is a Domain Message
Authentication Reporting and
Conformance (DMARC) Authenti-
cation platform based on AI. As
these solutions were all from one
cloud provider, it allowed the cus-
tomer to take actions swiftly and
efficiently.”
The team expertly imple-
mented these six modules end-
to-end within a week while also
ensuring zero downtime and zero
loss for the customer.
Post the deployment, the
number of spam emails that users
received significantly reduced.
The customer’s IT department no
longer had to invest time in eval-
uating suspicious emails, thanks
to the newly integrated Outlook
plugin which directly reported to
the platform itself.
“The all-in-one solution from
Barracuda has greatly helped in
removal of malicious emails from
users’ mailboxes, right from day
one. We have also had successful
restores of data, which was acci-
dentally deleted by staff in some
cases,” added Tolani. “We are now
in talks with the customer for
enhancing other areas such as
business continuity and end point
solutions among others.”
AT A GLANCE
CUSTOMER
A market leader in the
regional food industry
OBJECTIVE
To implement a comprehensive and
secure email gateway solution
CORE REQUIREMENTS
Email scanning and filtering,
integration with Office 365
for email backups
SOLUTION IMPLEMENTED
Barracuda Total Email Protection
PARTNER
Virus Rescuers
HELPING
CUSTOMERS CLOSE
GAPS AND HOLES
WITHIN THEIR IT
INFRASTRUCTURE
FROM BOTH
SECURITY AND
BUSINESS
CONTINUITY
STANDPOINTS IS
OUR KEY AREA OF
FOCUS.”
PAVAN TOLANI, VIRUS
RESCUERS
Offered one centralized
console and
management interface
Presented AI-based
multi-level and multi-
layered defense
Minimized downtime
and simplified backup
and recovery
WHY BARRACUDA?
Delivered
consultation and
services expertly
Deployed solutions
with zero downtime
and zero loss
Demonstrated
deep technical
skills
HOW VIRUS RESCUERS DID IT?
ISSUE 7 | VALUE STORIES 23