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Value Chains And Adding Value

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Cristin Howell-Vischer
Cristin Howell-Vischer

The document discusses the value chain concept introduced by Michael Porter, which categorizes a firm's activities as either primary or support activities. Primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. Support activities include procurement, technology development, human resource management, and general administration. Together, a firm's activities and resources can provide competitive advantages if they add value for customers.

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Self Guided Lecture # 2 Strategic & Innovative Management Cristin Howell-Vischer, MIM MANAGEMENT II – MAN 2600
The Value Chain
What is a Value Chain? ,[object Object],[object Object],[object Object],[object Object]
The Value Chain General administration Human resource management Technology development Procurement Inbound logistics Operations Outbound logistics Marketing and sales Service
Primary Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],Inbound Logistics
Primary Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],Inbound Logistics Operations
Primary Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],Inbound Logistics Operations Outbound Logistics
Primary Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Inbound Logistics Operations Outbound Logistics Marketing and Sales
Primary Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Inbound Logistics Operations Outbound Logistics Marketing and Sales Service
Support Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],General Administration
Support Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],General Administration Human Resource Management
Support Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],General Administration Human Resource Management Technology Development
Support Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],General Administration Human Resource Management Technology Development Procurement
Resource-Based View of the Firm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tangible Resources
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Types of Resources Relatively easy to identify, and include physical and financial assets used to create value for customers Tangible Resources
Types of Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tangible Resources Intangible Resources
Types of Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Difficult for competitors (and the firm itself) to account for or imitate, typically embedded in unique routines and practices that have evolved over time Tangible Resources Intangible Resources
Types of Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],Tangible Resources Intangible Resources Organizational Capabilities
How Resources & Capabilities Lead to Advantages
Adding Value
Adding Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Adding Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunities for Adding Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ten Ways to Add Value to Your Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Value Chains And Adding Value

  • 1. Self Guided Lecture # 2 Strategic & Innovative Management Cristin Howell-Vischer, MIM MANAGEMENT II – MAN 2600
  • 3.
  • 4. The Value Chain General administration Human resource management Technology development Procurement Inbound logistics Operations Outbound logistics Marketing and sales Service
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. How Resources & Capabilities Lead to Advantages
  • 22.
  • 23.
  • 24.
  • 25.