The document discusses new techniques for design research, including quick hits which are 10-minute phone interviews conducted at different times, friendship groups which are focus groups made up of 3-4 people who already know each other, immersion journeys where clients participate in field research, social graphs where participants define their various roles, and de/re-construct where participants describe words taken for granted. It also discusses using brands as metaphors to inspire new perspectives and emphasizes the importance of always questioning the status quo with "what if" scenarios. The overall message is that traditional focus groups and interviews can be reimagined to make research more engaging, active and fun for participants.