Provide up to date details on changes coming to Patient Safety Metrics and Safer Healthcare Now! measurement WATCH: http://goo.gl/4eF4ww

1. PATIENT SAFETY METRICS
NOW AND INTO THE FUTURE
NATIONAL CALL
April 20, 2016
May 4, 2016

2. Welcome!
Anne MacLaurin, Patient Safety Improvement Lead
Gina Peck, Project Coordinator
Technical Host / Bienvenue à nos
participants francophones

3. Please write down your questions for the
end of the presentation or put them in the
chat box
 Slides for today’s
presentation
 Today’s call will be recorded
Before we get started

4. Our Guest Speakers
Kim Stelmacovich, Senior Director,
Safety Improvement & Capability Building
Canadian Patient Safety Institute
Virginia Flintoft, Manager, Central Measurement Team
Safer Healthcare Now!
The Institute for Health Policy, Management and
Evaluation (IHPME)
Alexandru Titeu, Central Measurement Team
Safer Healthcare Now!
The Institute for Health Policy, Management
and Evaluation (IHPME)

5. Call Outline
• Background & what's next for SHN
• What measurement support is available to you now and in
the future
• Important dates
• How to get your data?
• Q&A

6. Background
• Measurement has been a critical component of Safer
Healthcare Now! since its inception.
• In January 2011, Safer Healthcare Now! moved from the
MS Excel platform that had been in place since 2005 to
Patient Safety Metrics , a web-based platform for data
submission and reporting.
• At the time Patient Safety Metrics offered important
benefits
• It allowed for standardization of measures.
• It provided flexibility to customize the system to meet
the individual needs of provinces and territories.
• It enabled for the process of data submission to be
streamlined and simplified

7. Background
• Historically, SHN teams reported feeling burden by
measurement and lacking local support to integrate
measurement into daily work processes.
• The goal of Patient Safety Metrics was to develop
advanced reporting systems capable of internal and
external benchmarking, and possibly to link our
web-based tool to other systems, as recommended
and permitted by users.
• Creating change and improvement must go beyond
data collection. Improvement efforts requires
coaching and consultation.

8. What is happening?
• The Canadian Patient Safety Institute (CPSI) is
moving from an approach focused on supporting a
measurement database and providing
measurement consultation.
• The New Approach will focused on expert
measurement consultation.
• As a result, the Patient Safety Metrics will be
discontinued effective July 14, 2016.
• With the Central Measurement Team resident in
the University of Toronto, IHPME and being the
main support of Patient Safety Metrics we have the
full support of IHPME leadership for this transition.

9. What is happening?
• This is a natural evolution and will help support
a. the measurement theme in the Integrated Patient
Safety Action Plan,
b. the measurement requirements of the new Safer
Healthcare Now! and
c. other measurement needs of CPSI in the future will
be supported by the expert consultant role.

10. What does this mean for end users?
• We hope these organizations will be better served
using the expertise of the CMT in a consultant role.
• CMT will work closely with all end users to ensure
the seamless transition of their data from Patient
Safety Metrics to the platform of their choice.
• CMT will work closely with all end users to advise
and mentor them as they identify an ongoing
measurement solution to meet their measurement
needs.

11. The New SHN
• Be part of next wave to improve care and reduce
harm.
• New SHN –
What will be new?
What to expect?
What to watch for?
What to participate in?
Begin now to prepare.

12. MEASUREMENT SUPPORT – NOW
AND IN THE FUTURE
12

13. Measurement Support Now
• Provide support for all organizations and users through
the transition
• Secure and save current dataset
• Advise and coach on strategies for continuing local
data collection for designated interventions
• Provide “Measurement Package” containing
resources for continuing measurement based on
existing SHN Data Collection (Audit) Tools
13

14. SHN Measurement in the Future
http://www.health.org.uk/publication/measurement-and-monitoring-safety
The Health Foundation: The Measurement and Monitoring of Safety

15. • Apply the new framework to evolving SHN initiatives
• Work with Canadian healthcare organizations, providers,
patients and families across all sectors to understand and
apply the framework concepts to address local patient
safety issues
• Mentor / coach on measuring for improvement using the
framework as a guide
• Learn, adapt to the Canadian context and spread
knowledge from NHS
How SHN can leverage the framework

16. IMPORTANT DATES
16

17. Important Dates
• June 1, 2016 – Last day to submit data to PS Metrics
• June 10, 2016 – CMT emails CEOs asking for direction on
where to forward complete datasets
• Anytime before July 1 organizations/users may download
data to local directory
• July 1, 2016 - PS Metrics goes off line
• After July 1, 2016 - CMT to forward complete datasets as
directed by CEOs
17

18. How to get your data
Alex Titeu

19. Finding your data
• Select the Report tab
• Select the sub-tab 1. or 2.
– Sub-tab 1. Export My Data
• All data submitted reported by indicator
• Includes data submitted since 2005
– Sub-tab 2. Export My Audit Data
• Data Collection Form (audit) Data
• Hand Hygiene, Falls, Med Rec, SSI, VTE
• Includes all data submitted on a DCF/audit form since 2013

20. • If you select sub-tab 1. Export My Data
– Two data sets are available
• Export My Data - Entire Data Set
• Export My Data - Intervention Specific Data
Set
– Format for both data sets:
• Measure break-down attributes including:
Program, Service, Unit, Date, Denominator,
Numerator, and Result
How to Run and Export Reports

21. 1. Export My Data

22.  If you select sub-tab 1. Export My Data
– Two data sets are available
• Export My Data - Entire Data Set
• Export My Data - Intervention Specific Data Set
– Format for both data sets:
• Measure break-down attributes including: Program, Service, Unit,
Date, Denominator, Numerator, and Result
 If you select sub-tab 2. Export My Audit Data
– 12 data sets
• One for each audit form by sector (Acute, LTC, Home Care) as available
– Format for data sets:
• Measure break-down attributes including: Program, Service, Unit,
Date, Denominator, Numerator, and Result
• Responses by patient and indicator
How to Run and Export Reports

23. 2. Export My Audit Data

24. • Click the Report Name or the Run link for the appropriate
report
• Click the Export to CSV button once report is loaded
• Click Open to view the file in Excel
• In Excel go to File > Save As (top left corner)
– Select the directory where to save your file
– Rename the “File Name” as desired
– Select Excel Workbook as the “Save as type”
– Click the Save button
How to Run and Export Reports

25. 1.
2.
3.

26. How to Rename and Save Exported Data
1. 2.

27. Thank you to Our Past Vendors
• CPSI would like to thank ABS and Crede
Technologies for their dedication and
involvement as part of the Patient Safety
Metrics System.
• Both organizations were critical to our past
success and have worked closely with us
during this transition.

28. Moving Forward
 The Canadian Patient Safety Institute will work closely
with all parties to assist as required all users to identify
an acceptable ongoing measurement solution and
ensure a smooth transition of data from the University
of Toronto server to a new secure location of each end
users choice.
 We would like to thank all of the teams who have
contributed to Patient Safety Metrics and taken part in
our quality improvement audits over the years.
 We want you to join us on our next journey to improve
Patient / Client Safety.

29. If you have any questions or concerns about this
process, please feel free to contact us via email at:
Central Measurement Team
metrics@saferhealthcarenow.ca
Virginia Flintoft - 416-946-8350
Alexandru Titeu - 416-946-3103
Patient Safety Metrics
https://psmetrics.utoronto.ca/metrics/Login.aspx
Got Questions?

30. Questions?