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Diversity
& Inclusion
How to Build
High-Performing Teams
Uday Kumar
Thank you!
A bit about me
“I believe you can only create a great
product with a diverse team. It’s this
intersection of the liberal arts and
humanities with technology that makes
products that are magical.”
— Tim Cook, Apple CEO
Our Agenda Today ...
What are diversity
and inclusion?
How?
How do we use
them to build
rockstar teams?
1 32
What?
Why should we
care about them?
Why?
What are
Diversity &
Inclusion?
01
Definitions
Employed People
reflect the society in
which the Org exists
and operates
Diversity
Employed People
are treated equally and
can fully contribute to
the Org’s success
Inclusion
Why should we
care about them?
02
Talent Innovation
Reputation Performance
D&I are Key to Healthy Businesses Today’s
Focus
Follow the Numbers
Creativity &
Innovation
60%
Problem Solving
50%
To Capture New
Market Share
70% more likely
Decision Making
60%
Team Performance
30%
To Outperform
Competitors
35% more likely
You Make Better Decisions!
Performance Lift in All Parts of the Org
How do we use D&I
to build rockstar
teams?
03
First things First … Leadership Involvement
Company
Values
Organizational
Goals
Communications &
Culture
Employee
Training
A
C
B
D
Revisit the Job Competencies & Success
MarketingProduct
Engagement &
Interaction
Brand &
Benefits
Empathy &
Accommodation
Design
Flexible &
Open
Engineering
Think About the Team Composition
Age
Gender
Education
Experience
Location
Ethnicity
1
Defeat Your Demons
If you are Human,
You are Biased
It’s Your Problem
Beat your Biases
Either you are part
of the solution or
part of the problem
Understand its
importance and
benefits
It’s Not a Joke
3
2
Re-Imagine Your Delivery Ceremonies
Put in Place the Right Incentive System
Reward
Reflect
Recognize
Build “resource groups” to
foster inclusion and comfort
Highlight the good
behaviors in larger settings
Spot awards or Thank-You
notes can go a long way
1
Conclusions
D&I offers real
Competitive
Advantage
Second
First
D&I is a
Marathon, not a
Sprint
D&I success
requires Employee
Engagement
Third
3
2
“Creating meaningful change starts within
our own company. Strengthening our
commitment to diversity and inclusion will help
Google build more helpful products for our
users and the world.”
— Sundar Pichai, Google CEO
Thank You!
Email: uday@metashore.com
LI: udaykumardc
GDE: Payments

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Using Diversity and Inclusion to Build High Performing Teams