2. Communication
Communication is a way to convey a message, an idea, a picture, or speech
that is received and understood clearly and correctly by the person for
whom it is meant. Some main areas in this category are
E-mail
Chatting
Usenet
FTP
Telnet
Video-conferencing
Today's communication around the world is almost all digital and handled by
computers. Below are examples of how computers are used in the
communication industry.
Smartphone - If you have a smartphone, you have a computer in your pocket.
E-mail
Email, short for electronic mail, is perhaps the most common computer based technology
used for communication. It allows us to send and receive messages and files via specific
addresses unique to the user, and keep records of the communication taking place.
Chat, via instant messaging or community chat rooms, allows users to adopt a handle for
quick, short message transmission in real time. The messages are usually just a couple of
sentences long, but they are one of the closest forms of computer technology to an actual
conversation.
VoIP - All voice over IP communication (VoIP) is handled and done by computers.
Computer-assisted speech- Those who are disabled or cannot speak can use a computer
to help them communicate. For example, Stephen Hawking uses a computer to
communicated.
Voice recognition - Any phone or another system that uses voice recognition is using a
computer to translate what is heard into text or other data that can be understood by the
computer.
Business
Communication is most important in business. Computers provide businesses with a wide array of
communication methods that include, but are not limited to, email, chat, and web conferencing.
3. Video conferencing
While previous generations may have thought that the idea of talking to someone on the phone and
looking at them on a video screen sounded crazy, this principle has become a reality with video
conferencing. It is particularly beneficial in the context of business communication because it allows
for the participants to give and receive nonverbal context clues.
Customer interaction
Computers now assist human call centers with answering customer questions, taking payments and
providing general assistance. The automated voice systems are available with unrestricted hours
and are always friendly.