The document proposes upgrading an organization's outdated telecommunication system by purchasing a new VOIP-based system, which would streamline operations, integrate systems, reduce costs, and enable smart technology with minimal downtime and training required, while recommending creating a project plan, hiring a contractor, training employees, implementing the switch, troubleshooting, and evaluating the new system.

1. Upgrading the
Telecommunication
System

2. Every organization relies
on good communication to
succeed

3. There are times when our
methods have become
outdated

4. Legacy Equipment has
several drawbacks
• Less Efficient
• Not Scalable
• Cannot Connect to
Internet

5. Purchasing a new telecommunication
system allows the company to:
 Streamline operations
 Automated callbacks and reminders
 Enable Smart technology
 Fully integrate all systems
 Reduce cost

6. Voice Over Internet Protocol
 Automatic switching
 Network Traffic control
 Hardware is Present

7. Implementing a switch would
require little down time
 Installed over the weekend
 Minimal training required
 24/7 Support

8. Risks
 Hardware/Software problems
 Employee confusion
 Network slowdown
 Delayed installation

9. Recommendations
1. Create a project plan
2. Hire 3rd party contractor
3. Train employees
4. Implement switch
5. Troubleshoot
6. Assess and evaluate

10. It’s time to make the change!
I hope this proposal helps you see the value
of what new technology can bring
Thank you for your time!

11. Prepared by:
James Keener
www.slideshare.net/jalkeener/upgrading-the-telecommunication-system-42537198