Safdar Hussain has over 15 years of experience in customer service and operations roles for telecommunications companies in Pakistan, currently seeking a challenging position. He has a history of managing large teams, analyzing performance metrics, and ensuring customer service standards are met. His experience also includes inventory management and store operations.
in this article, produced by The Image Factory on behalf of Genesis RTS, The University of Texas-Austin, Apache, and Chesapeake, focuses on how the Sentinel Real-Time tool helps drilling contractors and producers ensure fidelity of data stemming from all rig sensors – from the drill string, mud pumps and everything in between.
in this article, produced by The Image Factory on behalf of Genesis RTS, The University of Texas-Austin, Apache, and Chesapeake, focuses on how the Sentinel Real-Time tool helps drilling contractors and producers ensure fidelity of data stemming from all rig sensors – from the drill string, mud pumps and everything in between.
This is a short book review of Logan, J. David and Wolesensky, Willian R. Mathematical methods in biology. Pure and Applied Mathematics: a Wiley-interscience Series of Texts, Monographs, and Tracts. John Wiley& Sons, Inc. 2009.
This PowerPoint is one small part of the Weather and Climate unit from www.sciencepowerpoint.com. This unit consists of a five part 2500+ slide PowerPoint roadmap, 14 page bundled homework package, modified homework, detailed answer keys, 19 pages of unit notes for students who may require assistance, follow along worksheets, and many review games. The homework and lesson notes chronologically follow the PowerPoint slideshow. The answer keys and unit notes are great for support professionals. The activities and discussion questions in the slideshow are meaningful. The PowerPoint includes built-in instructions, visuals, and review questions. Also included are critical class notes (color coded red), project ideas, video links, and review games. This unit also includes four PowerPoint review games (110+ slides each with Answers), 38+ video links, lab handouts, activity sheets, rubrics, materials list, templates, guides, and much more. Also included is a 190 slide first day of school PowerPoint presentation.
Areas of Focus within The Weather and Climate Unit: -What is weather?, Climate, Importance of the Atmosphere, Components of the Atmosphere, Layers of the Atmosphere, Air Quality and Pollution, Carbon Monoxide, Ozone Layer, Ways to Avoid Skin Cancer, Air Pressure, Barometer, Air Pressure and Wind, Fronts, Wind, Global Wind, Coriolis Force, Jet Stream, Sea Breeze / Land Breeze, Mountain Winds, Mountain Rain Shadow, Wind Chill, Flight, Dangerous Weather Systems, Light, Albedo, Temperature, Thermometers, Seasons, Humidity / Condensation / Evaporation, Dew Points, Clouds, Types of Clouds, Meteorology, Weather Tools, Isotherms, Ocean Currents, Enhanced Global Warming, Greenhouse Effect, The Effects of Global Warming, Biomes, Types of Biomes. Difficulty rating 8/10.
This unit aligns with the Next Generation Science Standards and with Common Core Standards for ELA and Literacy for Science and Technical Subjects. See preview for more information
If you have any questions please feel free to contact me. Thanks again and best wishes. Sincerely, Ryan Murphy M.Ed www.sciencepowerpoint@gmail.com
Ghrelin mathematical modeling and beyond (The big glucose model: the quest fo...Jorge Pires
This is a set of slides used on my talk about ghrelin mathematical modeling. Ghrelin is a hormone produced by the stomach and other parts of the body, it has been shown to be correlated with several physiological functions; herein we exploit the orexigenic ones (i.e. appetite stimulant).
Experience in Operations support across ASEAN region. Skilled in Salesforce.com, MS office and analytic reporting.
Dependable and practiced in multitasking to accomplish overall goals.
1. Safdar Hussain
House No. 190/4
Shah Faisal Colony
Karachi.
PAKISTAN.
Objective:
Experience:
Sep-2008 till Now.
Seeking for a challenging position Customer services/operations.
organization Ufone(PTML-Pakistan)
Executive Work Force ( SD & SM Department)
RESPONSIBILITIES:
∗ To operate complete operation of Call Center and Service Center with
various expects.
∗ Working as a WFM (Work Force Management) which includes Roster
& Manning for Cops department (Call Center Inbound, Service Center
and various internal departments).
∗ Manage to handle more than 2.4k officer’s roster having different skill
group with provided time lines with their seat and supervisor
assignment.
∗ Automation towards reporting and analysis related reports.
∗ To keep analyzing current situation of Call Center updated & sharing
with team members on daily basis.
∗ To keep the team updated/motivated about U-fone upcoming
operations.
∗ To keep strong follow-up for all assigned tasks.
∗ To maintain inbound & team leaders performance with respect to their
KPI’s.
2. Aug 2003–Aug 08
Aug 2000- Dec-2003
Feb 1997–Jul 2000
Feb1996–Jan 1997
organization Instaphone(Pakcom Ltd)
Sr. Executive Call Center
∗ Preparing reports on monthly and daily basis on customers feed back
complaints & major issues.
∗ Making of agents ABU daily/monthly and traffic analysis reports on
ZRG reporter.
∗ Monitoring work assignments and staffing schedules to ensure
adequate staffing levels are maintained at all times
∗ Work closely with management to forecast short and long term
operational requirements.
∗ Provide suggestions to improve Customer Support Services
Management.
∗ Acts as liaison between the Support Center and external support
groups and Co-ordinate and post Crisis Duty on call Rotation.
∗ Prepare daily, weekly and monthly Callcenter reports to ensure service
level reports are provided to head of call center and all other support
departments for reviewing the daily, weekly and monthly trends.
∗ Provide online solution to customer problems and take prompt
assistance from all -available on line information.
∗ Ensure defined service levels and performance objectives are
achieved (Department and Analyst level)
∗ Responsible for the timely delivery of various assigned tasks or mini-
projects for the Manager
Executive Call center
Executive Customer Services (installation and maintenance
department)
The Customer operations support center is the communications conduit
between the customer community, the front line support and the company
Management. The communication of the team goals and general
measurement of the team for achieving customer service excellence is
considered a key responsibility. The customer operations officer provides
direction and leadership for the Support Center Agents. The Customer
operation ensures quality in process execution and adherence to
corporate policies.
3. Education
Awards
Training
Computer
Knowledge.
Personal
Store Officer (installation and maintenance department)
Responsibility of Inventory Receipt, Inventory Issuance, Records
Maintenance and Inventory Reports, to Providing support to Manager
Inventory in execution of Main store activities to keep update record of
Inventory level of each phone models and accessories at main store and
Regional Stores. Keeping up to date record of Main store documents.
Bachelor of Commerce 2000. University of Karachi.
∗ Employee of the Month- September & October 2000.
∗ Employee of the Month- February & March 2001.
∗ Employee of the Month of August 2004.
∗ Best performer of monthly Quiz Pakcom & Paktel December 2004
∗ Best performer for January 2005.
∗ SEVEN HABBITS OF HIGHLY EFFECTIVE PEOPLES
(STEVEN COVEY)
∗ O.C.A.T (ONE CUSTOMER AT A TIME )
∗ 6 - HATS (POWERFUL THINKING CONCEPT) DR. EDWARD
DEBONO
∗ Project Management
∗ Creating Moments of Magic
∗ Excel Guru
Proficient in MS office applications.
Date of birth (8th
Nov-1973)
Marital Status Married.
Mobile: 92-334-4333104
Mobile: 92-314-2006440