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Harbinjit Salh
Advertising
 Businesses can use twitter to promote new products or
special offers, when products are back in stock.
 because of social media people can reply and retweet
so more people see these and start visiting the
business.
 It is also cost effective because twitter is free to use.
Communication
 People can easily contact to the business for information or
if someone has some problems they can quickly get services
with the business on twitter.
 If they show good customer service, its more likely the
customers would have contact with the company again or
they would endorse the company.
Recruitment
 Business can use twitter to recruit new employers, by
telling customers they are going to employ.
 They can also check there accounts to see if the people
who are intervening are right for the job.
Website link
 By using the companies URL’s in twitter, the more
common it appears in search engines.
 It can also help promote the website because if it is
used in social media more people are likely to check
what it is about.

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Unit 1 M1 benefits of twitter in business

  • 2. Advertising  Businesses can use twitter to promote new products or special offers, when products are back in stock.  because of social media people can reply and retweet so more people see these and start visiting the business.  It is also cost effective because twitter is free to use.
  • 3. Communication  People can easily contact to the business for information or if someone has some problems they can quickly get services with the business on twitter.  If they show good customer service, its more likely the customers would have contact with the company again or they would endorse the company.
  • 4. Recruitment  Business can use twitter to recruit new employers, by telling customers they are going to employ.  They can also check there accounts to see if the people who are intervening are right for the job.
  • 5. Website link  By using the companies URL’s in twitter, the more common it appears in search engines.  It can also help promote the website because if it is used in social media more people are likely to check what it is about.