The document provides an overview of collaboration and social media services available at Yale, including voice and video conferencing, document sharing, email and messaging, and social media platforms. It details specific tools such as Yale MeetingPlace, Lync, box@yale, and external options like LinkedIn and Twitter, as well as their associated features and user capacities. The summary serves as a guide on how to leverage these resources for effective collaboration within the Yale community.

1. Collaboration and Social Media
Collaboration @Yale
Adriene Nazaretian Radcliffe
Collaboration and Social Media Evangelist
Office of the CIO
March 2014
a_radcliffe
linkedin.com/adrieneradcliffe

2. Topics Covered Today
• Overall Landscape
• Voice Conferencing and Telephony
• Video Conferencing
• Document Sharing and Team Sites
• e-Mail and Messaging
• Social Media
✔Meets Most Needs
Yale Service
External Service

3. Landscape of Collaboration Services at Yale
Voice Conferencing
& Telephony
capabilities
Document Sharing
& Team Sites
e-Mail & Messaging
Video Conferencing

4. Voice Conferencing and Telephony
Yale MeetingPlace
 Internally Hosted
 Free
 Up to 50 participants
AT&T Connect
 Externally Hosted
 Rates apply
 Up to 500 participants
Voice Conferencing
✔

5. Video Conferencing
Lync
 Free chat and video within Yale
 Includes desktop screen sharing
 Presence enabled with YaleConnect
Web and Audio Conferencing
 Rates apply via AT&T
 Up to 500 participants
Video Conferencing
 Dedicated locations include self-service
 Rates apply
Webcasting
 Multiple service levels
 Best for broadcasting events to multiple Yale locations
✔

6. Document Sharing and Team Sites
Box@Yale
 Free, self-administered and easy to use
 Store files, versions, comments or assign tasks
 Collaborators can be anywhere
YaleShare
 Rates apply, Sharepoint requires an administrator
 Document libraries, list of links, announcement areas
 Must have a NETID to use
YaleSites
 Multiple Service Levels, managed or self-service Drupal team site
 Rates May Apply, Great for public facing collaboration
 Share news, files, rich content, and more!
Secure File Transfer
 Free, File Transfer Facility
 Can handle VERY large files
 Collaborators can be anywhere
✔

7. eMail and Messaging
e-Mail
 Includes YaleConnect for Administrators, department accounts
and those with more secure HIPAA requirements
 Eli Accounts for most faculty and students
 Personal calendaring is included in these solutions
Email Lists
 Predefined self-administered email lists
 Great for smaller groups and departments
 Also a self-subscription option
University Messaging Service
 Bulk e-Mail messages to University
 Hands on assistance sending targeted messages
 Also open to official student organizations
✔

8. Social Media
LinkedIn
 Free, Professional profiles and groups, over 250 million active users
 Track your certifications, courses, contributions and connect with others
Twitter
 Free, Brief information tidbits (140 characters or less), over 560 billion users
 Can be used in conjunction with other social media tools, draw readers
Yammer
 Free, Social Streaming and posting within Yale
 Can create groups, polls and store documents within groups
Facebook
 Free, Social sharing, commenting via page creation, over 1.2 billion users
 Share pictures, announcements, and create timelines
Instagram
 Free, picture sharing and curation, over 150 million users
 If your role is visual, this is a good match
 Used in conjunction with other social media tools