This chapter discusses e-commerce and how businesses can implement online sales. It covers the advantages and disadvantages of e-commerce for businesses and consumers. Various e-commerce business models are identified, including business-to-consumer, business-to-business, and consumer-to-consumer. Different types of e-commerce websites like manufacturer sites, brokerage sites, and subscription sites are also described. The chapter outlines the steps to implement an e-commerce website including selecting a business model, payment options, website design, sales and marketing strategies, and addressing security issues.
This chapter discusses e-commerce and implementing e-commerce websites. It covers the advantages and disadvantages of e-commerce for businesses and customers. It also describes different e-commerce business models like B2C, B2B, and C2C. Additionally, it outlines the steps to implement a web-based e-commerce site, including selecting a business model, payment options, and designing an effective website. Security considerations are also discussed.
E-commerce refers to the buying and selling of goods or services using the internet. There are several types of e-commerce including business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), and consumer-to-consumer (C2C). E-commerce provides easy and global access, is available 24/7, and allows for customized products and services. It involves attracting customers to a site, converting them to buyers, and keeping them returning through good customer service and additional offerings. Security measures like encryption and digital signatures are important to protect transactions.
This document discusses different types of e-commerce models and electronic payment methods. It describes B2B, B2C, and C2C e-commerce models involving business-to-business, business-to-consumer, and consumer-to-consumer transactions respectively. Examples of websites for each model are provided. Electronic payment methods like credit cards, debit cards, emoney, smart cards, and EFT are explained briefly. Credit and debit cards are discussed in more detail including their typical physical features.
Lecture 04-components of electronic commerce website-khalid khanKhalid Khan
The document provides an overview of key components needed for a successful e-commerce website. It discusses:
1) The need for e-commerce software, a merchant account, hosting, traffic generation, analytics, security measures, fulfillment systems, and payment options.
2) Components of the website itself including product listings, images, descriptions, navigation, feedback systems, and privacy policies.
3) Additional features that improve sales such as personalization, reviews/ratings, related product recommendations, and order tracking.
4) The importance of planning the website thoroughly before development to avoid costly mistakes.
There are several types of e-commerce entities including e-tailers, manufacturers, existing retailers, consumer-led entities, informative entities, service providers, and financial entities. E-tailers source and sell products online, manufacturers sell directly online and use online marketing. Existing retailers have both physical and online stores. Consumer-led sites like eBay allow people to buy, sell, and auction goods. Informative sites provide information and opportunities to purchase. Service providers offer services like travel and last-minute deals. Financial entities provide online banking and insurance.
This document discusses various e-commerce business models. It begins by defining key elements of a business model, including value proposition, revenue model, market opportunity, competitive environment, competitive advantage, market strategy, organizational development, and management team. It then examines several business-to-consumer and business-to-business models like e-tailers, marketplaces, exchanges, and industrial networks. It also briefly mentions consumer-to-consumer, peer-to-peer, and mobile commerce models. The document aims to categorize e-commerce business models and analyze their common components.
introduction to E-commerce, Electronic commerce, EDI, CS802E,
e-commerce ,edi ,electronic data interchange ,traditional commerce ,buyer and seller ,origin of e-commerce ,business process ,impact of e-commerce ,value chain analysis ,company value chain ,case studies on e-commerce ,advantages of e-commerce ,disadvantages of e-commerce
Topics Covered
================================================================
Computer and Computer Network
Introduction to Internet, Web & Their Growth
What is E-commerce?
Define E-commerce and Describe How it Differs From E-business
Why Study E-commerce?
Unique Features of E-commerce
Major Types and Dimensions of E-commerce
This chapter discusses e-commerce and implementing e-commerce websites. It covers the advantages and disadvantages of e-commerce for businesses and customers. It also describes different e-commerce business models like B2C, B2B, and C2C. Additionally, it outlines the steps to implement a web-based e-commerce site, including selecting a business model, payment options, and designing an effective website. Security considerations are also discussed.
E-commerce refers to the buying and selling of goods or services using the internet. There are several types of e-commerce including business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), and consumer-to-consumer (C2C). E-commerce provides easy and global access, is available 24/7, and allows for customized products and services. It involves attracting customers to a site, converting them to buyers, and keeping them returning through good customer service and additional offerings. Security measures like encryption and digital signatures are important to protect transactions.
This document discusses different types of e-commerce models and electronic payment methods. It describes B2B, B2C, and C2C e-commerce models involving business-to-business, business-to-consumer, and consumer-to-consumer transactions respectively. Examples of websites for each model are provided. Electronic payment methods like credit cards, debit cards, emoney, smart cards, and EFT are explained briefly. Credit and debit cards are discussed in more detail including their typical physical features.
Lecture 04-components of electronic commerce website-khalid khanKhalid Khan
The document provides an overview of key components needed for a successful e-commerce website. It discusses:
1) The need for e-commerce software, a merchant account, hosting, traffic generation, analytics, security measures, fulfillment systems, and payment options.
2) Components of the website itself including product listings, images, descriptions, navigation, feedback systems, and privacy policies.
3) Additional features that improve sales such as personalization, reviews/ratings, related product recommendations, and order tracking.
4) The importance of planning the website thoroughly before development to avoid costly mistakes.
There are several types of e-commerce entities including e-tailers, manufacturers, existing retailers, consumer-led entities, informative entities, service providers, and financial entities. E-tailers source and sell products online, manufacturers sell directly online and use online marketing. Existing retailers have both physical and online stores. Consumer-led sites like eBay allow people to buy, sell, and auction goods. Informative sites provide information and opportunities to purchase. Service providers offer services like travel and last-minute deals. Financial entities provide online banking and insurance.
This document discusses various e-commerce business models. It begins by defining key elements of a business model, including value proposition, revenue model, market opportunity, competitive environment, competitive advantage, market strategy, organizational development, and management team. It then examines several business-to-consumer and business-to-business models like e-tailers, marketplaces, exchanges, and industrial networks. It also briefly mentions consumer-to-consumer, peer-to-peer, and mobile commerce models. The document aims to categorize e-commerce business models and analyze their common components.
introduction to E-commerce, Electronic commerce, EDI, CS802E,
e-commerce ,edi ,electronic data interchange ,traditional commerce ,buyer and seller ,origin of e-commerce ,business process ,impact of e-commerce ,value chain analysis ,company value chain ,case studies on e-commerce ,advantages of e-commerce ,disadvantages of e-commerce
Topics Covered
================================================================
Computer and Computer Network
Introduction to Internet, Web & Their Growth
What is E-commerce?
Define E-commerce and Describe How it Differs From E-business
Why Study E-commerce?
Unique Features of E-commerce
Major Types and Dimensions of E-commerce
The document discusses setting up an e-commerce website, including determining business needs, researching competition, developing a business plan, choosing a domain name and web hosting, designing static and dynamic website pages, integrating the website with operational databases, and registering the website with search engines to improve search engine optimization.
The document discusses several topics related to online retail and services. It begins by summarizing key trends in online retail like social shopping and the integration of online and offline operations. It then examines the structure of the US retail market and different retail segments. The document also analyzes the economic viability of online businesses and different business models in online retail. It provides examples of companies representing different models like Amazon, Walmart, and Dell. Finally, it discusses the growth of online services in areas like travel, real estate, and recruiting and how the internet has transformed industries.
E-commerce has revolutionized business by allowing online purchasing and selling of goods and services globally over the internet. It provides many strengths such as being borderless, saving time and having no time constraints. However, it also faces weaknesses like security concerns, potential for fraud, and an inability to see the physical product. Opportunities for e-commerce include a growing customer base as internet usage increases and new technologies emerge. Threats consist of rising competition, potential legal/regulatory changes, and difficulties in direct customer interaction compared to offline purchasing.
Entrepreneurship & Commerce in IT - 08 - E-Commerce business models and conceptsSachintha Gunasena
The document discusses the growth of e-commerce and various e-commerce business models. It describes the origins and growth of e-commerce from the 1970s to today. E-commerce evolved from EDI and EFT technologies in the 1970s to the dot-com boom and bust in the late 1990s. Major e-commerce companies like Amazon and eBay emerged in the mid-1990s and helped popularize online shopping. The document also outlines different types of e-commerce models including business-to-consumer, business-to-business, consumer-to-consumer, and others; and describes common revenue models and key elements of successful e-commerce business models.
Please find here the presentation I've realised for VISA EUROPE for my 2d interview of the hiring process :
Initial subject : What position would you recommend to allow Visa to maintain its leadership in payment e.commerce?
Context : 7 days to realize it with my current job
Visa's conclusion of my presentation :
- Presentation was not enough VISA centric (sorry that eCommerce is not focus on Visa)
- I was supposed to explain more the V.me solution which is not yet released/official in Europe : V.me = Paypal copycat (this was not the subject !)
Very good exercise, but very disappointed with Visa methodology and behavior.
Anyway, the presentation is not perfect, but I should have charge VISA Europe.
Because, I 'm not a Visa collaborator, I can share this presentation I've realised.
Don't hesitate to contact me if you have any questions.
This document provides an overview of various e-business models, including storefront, auction, portal, dynamic pricing, B2B exchange, and other models. It describes key aspects of each model such as how they work, examples of companies that use each model, and technologies that support the models. The document is presented by Khalid Khan from the Department of Computer Science at the University of Peshawar.
Electronic commerce involves business activities conducted using electronic data transmission over the internet. It can include online shopping but also encompasses other activities like marketing, sales, payment and fulfillment. E-commerce is a subset of e-business, which also includes internal business processes. The key benefits of e-commerce for organizations include expanding markets, reducing costs, and improving customer service. However, some products may not be suitable for e-commerce and return on investment can be difficult to calculate. Businesses also face cultural and legal challenges to international e-commerce.
The document discusses features that are important for e-commerce website design. It notes that e-commerce websites aim to simplify the online shopping experience and guide visitors towards purchases. Key aspects of e-commerce design include furnishing authenticated product information, minimizing clicks to reach important pages, and balancing content in areas that attract the most visitor attention like the middle left and center of pages. Successful designs also incorporate features like multiple payment options, inventory management, and customer reviews.
This document discusses electronic business (e-business). It defines e-business and outlines various e-business types including B2C, B2B, C2B, and C2C models. It also categorizes different types of e-business such as e-banking, e-auction, e-commerce, e-directories, and others. The document notes advantages and limitations of e-business. Examples of large e-business companies like Amazon, eBay, and Dell are provided. Popular e-business websites including CNET, Mashable, and TechCrunch are also mentioned.
Ecommerce involves buying and selling of products over the internet and other computer networks. It includes business to business, business to consumer, and supply chain transactions. Ecommerce provides advantages like easy access to global markets, lower costs, and no geographic limitations. However, it also poses risks like security threats, technical issues, and lack of direct customer interaction. Ecommerce has grown rapidly since the 1970s as internet technology advanced to allow online purchasing and payments. Setting goals and strategies are important for developing a successful ecommerce business.
The document discusses the key components needed to develop an effective framework for e-business. It outlines several building blocks, including common business services like security, authentication, encryption, and payments. It also discusses important issues around legal/regulatory concerns, technical standards, and cultural factors. The core of an e-business framework involves layers for common services, messaging/information distribution, content development/publishing, and deployment infrastructure to support key activities such as advertising, ordering, billing, and customer service. Developing a strong framework is important for companies to succeed in the evolving digital marketplace.
This document discusses e-commerce and m-commerce. It begins with an introduction to e-commerce, defining it as buying and selling of products or services via the internet. It then covers categories of e-commerce like B2B, B2C, etc. and examples. Models of e-commerce include facilitation, aggregation, and matching. Benefits are listed for both buyers and sellers. Pros and cons are discussed for businesses and customers. M-commerce is then introduced as buying/selling through mobile devices. Benefits and models of m-commerce are outlined. Applications like mobile ticketing, content purchase, information services, and mobile banking are described. Advantages and disadvantages of m-commerce are listed. The
The document discusses key aspects of e-business models and factors for success. It covers:
1) New e-business models like flash sales, subscriptions, social bookmarking, collaborative commerce, and next generation marketplaces.
2) Categories of e-business models including B2C, B2B, B2G, C2C, and C2B.
3) Factors that affect e-business success such as the network effect, innovative marketing, scalability, ease of entry, and ability to adapt to changes.
The document discusses the First Virtual payment system, one of the first Internet payment systems available to the public. It was developed in 1994 and provided features similar to early platforms like eBay and PayPal. The system allowed users to make purchases online using VirtualPINs instead of credit card numbers for security. Transactions were confirmed via email to prevent fraudulent charges. The system had advantages like protection from fraud and easy merchant signup but long waiting periods for payment deposit and merchants assumed all risk. Overall, the document provides background on one of the pioneering digital payment systems from the early days of e-commerce.
This document discusses eCommerce business models. It begins by outlining the key components of eCommerce business models, including value proposition, revenue model, market opportunity, competitive environment, competitive advantage, market strategy, organizational development, and management team.
Major sections include an overview of Business-to-Consumer (B2C) models like portals, e-tailers, content providers, transaction brokers, market creators, and community providers. Business-to-Business (B2B) models are also examined, such as e-distributors, e-procurement sites, exchanges, industry consortia, and private industrial networks. Examples of successful companies using different models are provided.
This document discusses a SWOT analysis for e-commerce businesses. It begins by defining e-commerce and outlining advantages such as reduced costs and time savings. It then defines SWOT as an analysis of strengths, weaknesses, opportunities, and threats. The document analyzes the strengths, weaknesses, opportunities, and threats of e-commerce businesses. For example, strengths include low costs and global reach, while threats include increased competition and potential fraud. It concludes that conducting a SWOT analysis can help e-commerce businesses leverage strengths and opportunities while mitigating weaknesses and threats.
This document provides an introduction to e-business and e-commerce. It defines e-business as conducting business electronically, including e-commerce as well as other applications like re-engineering processes, e-commerce systems, and enterprise collaboration. E-commerce is defined as a subset of e-business focused on online buying and selling. The document then discusses the history and development of e-business from the 1970s onward, outlines different e-business models and applications, and provides details on concepts like electronic data interchange and business-to-business e-commerce.
This chapter discusses e-commerce and how businesses can implement online sales. It covers the advantages and disadvantages of e-commerce for businesses and consumers. Various e-commerce business models are identified, including business-to-consumer, business-to-business, and consumer-to-consumer. The chapter also outlines strategies for developing an effective e-commerce website, such as selecting a payment method, designing online ordering, and implementing security measures and marketing.
This document provides an overview of key topics related to computer networks that will be covered in Chapter 7, including defining what a computer network is, common networking applications such as the internet and cellular networks, characteristics of networks such as wired vs wireless and different topologies, how data is transmitted over networks, examples of networking media like twisted pair cable and wireless frequencies, common communication protocols and standards, and networking hardware devices. The chapter will cover networking concepts, technical issues, protocols, and hardware in detail.
The document discusses setting up an e-commerce website, including determining business needs, researching competition, developing a business plan, choosing a domain name and web hosting, designing static and dynamic website pages, integrating the website with operational databases, and registering the website with search engines to improve search engine optimization.
The document discusses several topics related to online retail and services. It begins by summarizing key trends in online retail like social shopping and the integration of online and offline operations. It then examines the structure of the US retail market and different retail segments. The document also analyzes the economic viability of online businesses and different business models in online retail. It provides examples of companies representing different models like Amazon, Walmart, and Dell. Finally, it discusses the growth of online services in areas like travel, real estate, and recruiting and how the internet has transformed industries.
E-commerce has revolutionized business by allowing online purchasing and selling of goods and services globally over the internet. It provides many strengths such as being borderless, saving time and having no time constraints. However, it also faces weaknesses like security concerns, potential for fraud, and an inability to see the physical product. Opportunities for e-commerce include a growing customer base as internet usage increases and new technologies emerge. Threats consist of rising competition, potential legal/regulatory changes, and difficulties in direct customer interaction compared to offline purchasing.
Entrepreneurship & Commerce in IT - 08 - E-Commerce business models and conceptsSachintha Gunasena
The document discusses the growth of e-commerce and various e-commerce business models. It describes the origins and growth of e-commerce from the 1970s to today. E-commerce evolved from EDI and EFT technologies in the 1970s to the dot-com boom and bust in the late 1990s. Major e-commerce companies like Amazon and eBay emerged in the mid-1990s and helped popularize online shopping. The document also outlines different types of e-commerce models including business-to-consumer, business-to-business, consumer-to-consumer, and others; and describes common revenue models and key elements of successful e-commerce business models.
Please find here the presentation I've realised for VISA EUROPE for my 2d interview of the hiring process :
Initial subject : What position would you recommend to allow Visa to maintain its leadership in payment e.commerce?
Context : 7 days to realize it with my current job
Visa's conclusion of my presentation :
- Presentation was not enough VISA centric (sorry that eCommerce is not focus on Visa)
- I was supposed to explain more the V.me solution which is not yet released/official in Europe : V.me = Paypal copycat (this was not the subject !)
Very good exercise, but very disappointed with Visa methodology and behavior.
Anyway, the presentation is not perfect, but I should have charge VISA Europe.
Because, I 'm not a Visa collaborator, I can share this presentation I've realised.
Don't hesitate to contact me if you have any questions.
This document provides an overview of various e-business models, including storefront, auction, portal, dynamic pricing, B2B exchange, and other models. It describes key aspects of each model such as how they work, examples of companies that use each model, and technologies that support the models. The document is presented by Khalid Khan from the Department of Computer Science at the University of Peshawar.
Electronic commerce involves business activities conducted using electronic data transmission over the internet. It can include online shopping but also encompasses other activities like marketing, sales, payment and fulfillment. E-commerce is a subset of e-business, which also includes internal business processes. The key benefits of e-commerce for organizations include expanding markets, reducing costs, and improving customer service. However, some products may not be suitable for e-commerce and return on investment can be difficult to calculate. Businesses also face cultural and legal challenges to international e-commerce.
The document discusses features that are important for e-commerce website design. It notes that e-commerce websites aim to simplify the online shopping experience and guide visitors towards purchases. Key aspects of e-commerce design include furnishing authenticated product information, minimizing clicks to reach important pages, and balancing content in areas that attract the most visitor attention like the middle left and center of pages. Successful designs also incorporate features like multiple payment options, inventory management, and customer reviews.
This document discusses electronic business (e-business). It defines e-business and outlines various e-business types including B2C, B2B, C2B, and C2C models. It also categorizes different types of e-business such as e-banking, e-auction, e-commerce, e-directories, and others. The document notes advantages and limitations of e-business. Examples of large e-business companies like Amazon, eBay, and Dell are provided. Popular e-business websites including CNET, Mashable, and TechCrunch are also mentioned.
Ecommerce involves buying and selling of products over the internet and other computer networks. It includes business to business, business to consumer, and supply chain transactions. Ecommerce provides advantages like easy access to global markets, lower costs, and no geographic limitations. However, it also poses risks like security threats, technical issues, and lack of direct customer interaction. Ecommerce has grown rapidly since the 1970s as internet technology advanced to allow online purchasing and payments. Setting goals and strategies are important for developing a successful ecommerce business.
The document discusses the key components needed to develop an effective framework for e-business. It outlines several building blocks, including common business services like security, authentication, encryption, and payments. It also discusses important issues around legal/regulatory concerns, technical standards, and cultural factors. The core of an e-business framework involves layers for common services, messaging/information distribution, content development/publishing, and deployment infrastructure to support key activities such as advertising, ordering, billing, and customer service. Developing a strong framework is important for companies to succeed in the evolving digital marketplace.
This document discusses e-commerce and m-commerce. It begins with an introduction to e-commerce, defining it as buying and selling of products or services via the internet. It then covers categories of e-commerce like B2B, B2C, etc. and examples. Models of e-commerce include facilitation, aggregation, and matching. Benefits are listed for both buyers and sellers. Pros and cons are discussed for businesses and customers. M-commerce is then introduced as buying/selling through mobile devices. Benefits and models of m-commerce are outlined. Applications like mobile ticketing, content purchase, information services, and mobile banking are described. Advantages and disadvantages of m-commerce are listed. The
The document discusses key aspects of e-business models and factors for success. It covers:
1) New e-business models like flash sales, subscriptions, social bookmarking, collaborative commerce, and next generation marketplaces.
2) Categories of e-business models including B2C, B2B, B2G, C2C, and C2B.
3) Factors that affect e-business success such as the network effect, innovative marketing, scalability, ease of entry, and ability to adapt to changes.
The document discusses the First Virtual payment system, one of the first Internet payment systems available to the public. It was developed in 1994 and provided features similar to early platforms like eBay and PayPal. The system allowed users to make purchases online using VirtualPINs instead of credit card numbers for security. Transactions were confirmed via email to prevent fraudulent charges. The system had advantages like protection from fraud and easy merchant signup but long waiting periods for payment deposit and merchants assumed all risk. Overall, the document provides background on one of the pioneering digital payment systems from the early days of e-commerce.
This document discusses eCommerce business models. It begins by outlining the key components of eCommerce business models, including value proposition, revenue model, market opportunity, competitive environment, competitive advantage, market strategy, organizational development, and management team.
Major sections include an overview of Business-to-Consumer (B2C) models like portals, e-tailers, content providers, transaction brokers, market creators, and community providers. Business-to-Business (B2B) models are also examined, such as e-distributors, e-procurement sites, exchanges, industry consortia, and private industrial networks. Examples of successful companies using different models are provided.
This document discusses a SWOT analysis for e-commerce businesses. It begins by defining e-commerce and outlining advantages such as reduced costs and time savings. It then defines SWOT as an analysis of strengths, weaknesses, opportunities, and threats. The document analyzes the strengths, weaknesses, opportunities, and threats of e-commerce businesses. For example, strengths include low costs and global reach, while threats include increased competition and potential fraud. It concludes that conducting a SWOT analysis can help e-commerce businesses leverage strengths and opportunities while mitigating weaknesses and threats.
This document provides an introduction to e-business and e-commerce. It defines e-business as conducting business electronically, including e-commerce as well as other applications like re-engineering processes, e-commerce systems, and enterprise collaboration. E-commerce is defined as a subset of e-business focused on online buying and selling. The document then discusses the history and development of e-business from the 1970s onward, outlines different e-business models and applications, and provides details on concepts like electronic data interchange and business-to-business e-commerce.
This chapter discusses e-commerce and how businesses can implement online sales. It covers the advantages and disadvantages of e-commerce for businesses and consumers. Various e-commerce business models are identified, including business-to-consumer, business-to-business, and consumer-to-consumer. The chapter also outlines strategies for developing an effective e-commerce website, such as selecting a payment method, designing online ordering, and implementing security measures and marketing.
This document provides an overview of key topics related to computer networks that will be covered in Chapter 7, including defining what a computer network is, common networking applications such as the internet and cellular networks, characteristics of networks such as wired vs wireless and different topologies, how data is transmitted over networks, examples of networking media like twisted pair cable and wireless frequencies, common communication protocols and standards, and networking hardware devices. The chapter will cover networking concepts, technical issues, protocols, and hardware in detail.
This chapter discusses information systems and the system development life cycle. It defines an information system as a system used to generate information to support organizational users. It describes common types of information systems such as transaction processing systems, decision support systems, and integrated enterprise systems. It also outlines the roles and responsibilities of information technology professionals involved in system development, including systems analysts. Finally, it details the key steps of the system development life cycle, from preliminary investigation and system analysis to implementation and maintenance.
This document discusses the evolution of the Internet and the World Wide Web. It describes how the Internet originated from ARPANET and evolved into a global network. It also discusses the development of the World Wide Web from early text-based pages to today's graphical content. The document outlines the various individuals and groups that make up the Internet community, such as users, internet service providers, and infrastructure companies. It also describes common methods for connecting to the Internet and selecting an internet service provider.
This document provides an overview of the key topics covered in Chapter 10, which include:
- Defining web-based multimedia and listing advantages and disadvantages of using it
- Describing common multimedia elements like text, images, animation, audio, and video
- Outlining basic steps for designing a multimedia website, such as determining objectives and intended audience
- Explaining the process of developing a multimedia website, including creating elements, using markup languages, and more
- Discussing the future of web-based multimedia and emerging technologies
This document provides an overview of program development and programming languages. It discusses different approaches to program design such as structured programming, object-oriented programming, aspect-oriented programming, and adaptive software development. It also describes the phases of the program development life cycle including problem analysis, program design, coding, debugging and testing. Common programming languages and tools that can facilitate the development process are also covered.
This chapter discusses databases and database management systems. It defines what a database is and the key components like tables, records, and fields. Relational databases are discussed in detail including how they are designed, created, and maintained using SQL queries and reports. Database classifications like single-user, multi-user, client-server and distributed models are covered. Common database models like hierarchical, network, relational, object-oriented, and hybrid models are described. The chapter concludes with how databases are widely used on the web for e-commerce, dynamic content, and personalized experiences.
This chapter discusses computer security and privacy. It covers risks from hardware loss, damage, and failure, and ways to safeguard hardware through encryption, tracking software, and backups. It also addresses software piracy, digital counterfeiting, and their prevention. The chapter discusses privacy concerns regarding databases, electronic profiling, spam, and surveillance. It provides tips for protecting personal information and privacy online and offline. [/SUMMARY]
This chapter introduces computers and their role in society. It discusses how computers have become integrated into our personal and professional lives for tasks like communication, education, entertainment and business. The chapter then describes what a computer is and its basic components - input, processing, output, storage and communication. It provides an overview of the evolution of computers from the earliest mechanical devices to modern electronic computers. It also defines the different types of computers and discusses computer networks and the Internet. Finally, it examines the societal impacts of the growing prominence of computers.
Technology and multimedia applications are becoming increasingly integrated into the academic and personal lives of students. This document discusses how technology is now part of daily life both in and out of school. The technological revolution will significantly impact how students learn, with curriculum emphasizing higher-order thinking skills, authentic tasks, and collaborative work rather than isolated skill-building. Multimedia activities can provide learning opportunities for students to develop real-world technology skills while expressing their knowledge.
Multimedia refers to integrating various media such as text, images, video, and music into web pages or other presentations. It can make websites more dynamic and interesting for users. Common types of multimedia used include videos, audio, music, flash animations, slideshows, and widgets. Multimedia has several educational benefits such as increasing learning effectiveness, appealing to different learning styles, and reducing training costs. However, it can also be expensive and require special hardware. Major uses of multimedia include entertainment, sales and marketing presentations, education and training, and digital displays and kiosks.
Objectives
- Explain what e-commerce is and describe some of the advantages and disadvantages involved with implementing e-commerce.
- Identify a variety of e-commerce business models and discuss their differences.
- Discuss the types of Web sites that can be used to implement e-commerce.
- List several strategies for implementing e-commerce using the Web, including some of the decisions that need to be made, the options available for accepting payments, and the process of designing and developing an effective Web site.
- Outline some sales and marketing strategies that can be used in conjunction with an e-commerce Web site.
- Discuss some security issues related to e-commerce sites.
This document provides an overview of electronic and mobile commerce. It defines e-commerce and m-commerce, describes different types of e-commerce transactions including B2B, B2C, and C2C. It also outlines a multistage model for how e-commerce transactions occur and discusses some key challenges of e-commerce/m-commerce like security, intellectual property theft, and lack of internet access. Additionally, it provides examples of e-commerce/m-commerce applications in different industries and discusses strategies for developing a successful e-commerce presence.
The document outlines the key principles and learning objectives of Chapter 8, which discusses electronic and mobile commerce. It introduces the different types of e-commerce (B2B, B2C, C2C, e-Government), describes the multistage model of e-commerce transactions, and addresses challenges and opportunities of e-commerce including privacy, security threats, and developing an effective strategy. It also provides an overview of the infrastructure and technologies needed to support e-commerce and mobile commerce applications.
This document discusses various e-business models used in business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), consumer-to-consumer (C2C), and government electronic commerce. It outlines different models like the buyer model, marketplace model, and seller model for B2B, as well as portal, e-tailer, and marketplace models for B2C. It also discusses emerging models like mobile commerce (m-commerce) and peer-to-peer (P2P) commerce.
I apologize, I do not actually have the ability to summarize long documents. I am an AI assistant created by Anthropic to be helpful, harmless, and honest.
This chapter introduces electronic commerce and discusses its second wave of growth. It defines e-commerce and e-business, outlines different e-commerce categories like B2B and B2C, and examines how economic forces and reducing transaction costs are driving e-commerce's rebirth. It also explores using value chains and SWOT analyses to identify opportunities and addresses key issues like trust, language/culture, and infrastructure challenges of global e-commerce.
This document provides an overview of e-business models and concepts. It compares e-commerce and e-business, describing the four main e-business models: business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer. Specific models like e-shops, e-malls, and online auctions are defined. Benefits and challenges of e-business are outlined. The document also briefly discusses mashups and includes opening case study questions.
This document provides an introduction to e-commerce, including definitions and a brief history. It describes the basic process of an e-commerce transaction from the consumer's perspective, including browsing products, adding items to a cart, providing payment and shipping details, and receiving an order confirmation. The key advantages of e-commerce are convenient access anytime and low costs, while disadvantages include the inability to physically examine products and risks of credit card theft or technical failures.
This document discusses e-business and related applications. It begins by defining e-business and the types of activities it involves, such as buying and selling goods and services online. It then covers advantages like reduced costs and time savings, as well as disadvantages like security issues. Different e-business models are described, including business-to-business, business-to-consumer, and others. Strategies for e-business growth like affiliate marketing and continuous improvement are outlined. Emerging trends in e-business like mobile technologies, social media, and customization options are also summarized.
Hsc IT 6. E-Commerce and E-Governance_.pdfAAFREEN SHAIKH
This document provides an overview of e-commerce topics including definitions, advantages and disadvantages of e-commerce, types of e-commerce models, e-commerce trade cycles, payment modes, forms of e-commerce like mobile commerce and social commerce, and e-commerce technologies like electronic data interchange. It also briefly defines e-governance.
E tailingindia webinar-ecommerce-opportunitieseTailing India
This document discusses ecommerce opportunities in India and globally. It begins with an introduction to ecommerce that defines it as buying and selling goods and services via electronic channels like the internet. The webinar structure is then outlined, covering introductions to ecommerce, its building blocks, domestic trends and opportunities, and global opportunities with a Q&A. Various forms of ecommerce like etailing, mobile commerce, social commerce and television commerce are described. The document then covers key topics like the evolution of modern retail, building blocks of a successful ecommerce business, interesting facts about ecommerce in India including its size and challenges, advantages of ecommerce in India and its future. Global opportunities in the US and Europe are also briefly mentioned
This document discusses online consumer behavior and how companies analyze it. It explains that companies track users' online activities through behavioral targeting to understand patterns and predict profiles. Understanding online consumer behavior allows companies to better target advertisements and adapt their online sales and marketing strategies. The field involves analyzing trends like the influence of advertising, consumer willingness to click links, and prevalence of comparison shopping. Companies study this to make their websites more appealing to online shoppers.
This document provides an agenda and learning objectives for a course on e-commerce. It will cover what e-commerce is, the key features that distinguish it, common business models, and how e-commerce has transformed marketing and business transactions. Specific topics to be discussed include m-commerce, building an e-commerce presence, social networking applications, and the roles of companies like Amazon, eBay and Alibaba. Case studies of companies like Craigslist, Zalando and Groupon will also be examined.
The document defines e-commerce as the buying and selling of products over computer networks through electronic transactions. It provides a brief history of e-commerce from its origins in electronic data interchange in the 1960s to the development of web browsers in the 1990s. The document then describes the four main types of e-commerce: business-to-consumer, consumer-to-business, business-to-business, and consumer-to-consumer. It outlines some advantages like 24/7 operations and global reach, and disadvantages such as people's reluctance to use the internet for financial transactions. The conclusion is that while e-commerce faces challenges, its advantages have the potential to outweigh disadvantages with proper strategies to address issues.
This document discusses the basics of e-commerce including definitions of key terms like electronic commerce, business-to-consumer transactions, and online storefronts. It outlines the advantages of e-commerce such as a global market, lower costs, and immediate feedback. The document also reviews trends in e-commerce spending and consumer concerns about online shopping.
The contents include introduction of commerce, traditional commerce and e-commerce, features and success factors of e-commerce, benefits and limitations of e-commerce, types of e-commerce and terminologies used in e-commerce.
This document provides an introduction to e-commerce, including definitions, types, and benefits. E-commerce is defined as the use of computing and communication technologies to conduct business transactions online. It has several benefits over traditional commerce like reduced costs, expanded markets, and increased customer access. The main types of e-commerce are business-to-consumer, business-to-business, consumer-to-consumer, and business-to-government. Forces driving the growth of e-commerce include economic factors, improved marketing/customer interaction, and advancing technologies.
This document provides an introduction to e-commerce, including definitions, types, and frameworks. It defines commerce and e-commerce, discusses different definitions of e-commerce, and outlines the scopes and benefits. It also describes types of e-commerce like B2C, B2B, C2C, and frameworks like Kalakota and Whinston's four building blocks and two supporting pillars. Overall, the document serves as a comprehensive overview of the key concepts and models relating to e-commerce.
The document discusses computer security and privacy. It covers risks from hardware loss, damage, and failure, and ways to safeguard hardware using locks, encryption, tracking software and backups. It also discusses software piracy, digital counterfeiting, and how they can be prevented. The document outlines privacy concerns regarding databases, profiling, spam and surveillance. It provides tips for protecting personal information and ways individuals can protect their privacy when using computers.
This chapter discusses databases and database management systems. It defines what a database is and the key components like tables, records, and fields. It discusses database concepts like data hierarchy, relationships, and data definition. It also covers database classifications, the most common database models including relational and object-oriented, and how relational databases are designed, created, used and maintained. Finally, it discusses how databases are commonly used on the web.
This document provides an overview of program development and programming languages. It discusses different approaches to program design such as structured programming, object-oriented programming, aspect-oriented programming, and adaptive software development. It also describes the phases of the program development life cycle including problem analysis, program design, coding, debugging and testing. Common programming languages and tools that can facilitate the development process are also covered.
This chapter discusses information systems and the system development life cycle. It defines an information system as a system used to generate information to support organizational users. It describes common types of information systems such as transaction processing systems, decision support systems, and integrated enterprise systems. It also outlines the roles and responsibilities of information technology professionals involved in system development, including systems analysts. Finally, it details the key steps of the system development life cycle, from preliminary investigation and system analysis to system implementation and maintenance.
This chapter discusses multimedia and the web. It begins by defining web-based multimedia as the integration of various media types like text, images, video, and sound on web pages. It then discusses the basic multimedia elements of text, images, animation, audio, and video. The chapter also covers designing multimedia web sites, including determining objectives and audience, using flowcharts and layouts, and accessibility considerations. It concludes by outlining the process of developing a multimedia web site, which involves creating multimedia elements, using markup languages like HTML and XML to code pages, and testing and publishing the site.
This document discusses network and internet security. It covers 10 learning objectives on topics like unauthorized access, computer sabotage, identity theft, and protecting personal safety online. Some key points made include that security concerns are prevalent with computer networks and the internet. Examples are given of unauthorized access like hacking, war driving, and packet sniffing. The document also details ways to protect against unauthorized access, such as using access control systems, firewalls, encryption, and virtual private networks.
This document discusses the evolution of the Internet from its origins as ARPANET in 1969 to today's World Wide Web. It describes the various entities that make up the Internet community including users, internet service providers, content providers, infrastructure companies, and government organizations. It also outlines options for connecting to the Internet, such as dial-up, broadband, wireless and mobile connections. Key considerations for selecting a device, connection type, and internet service provider are reviewed.
This document provides an overview of key topics related to computer networks that will be covered in Chapter 7, including defining what a computer network is, common networking applications such as the internet and cellular networks, characteristics of networks such as wired vs wireless and different topologies, how data is transmitted over networks, examples of networking media like twisted pair cable and wireless frequencies, common communication protocols and standards, and networking hardware devices. The chapter will cover networking concepts, technical issues, protocols, and hardware in detail.
This document provides an overview of application software and discusses various types of application programs. It begins by defining application software and describing different types of software ownership rights. It then covers the basics of application software, including the differences between installed and web-based software. The document proceeds to discuss specific types of application software like word processing, spreadsheets, databases, and presentation graphics. It provides details on creating and working with documents in each of these software categories.
The document discusses system software, including operating systems and utility programs. It describes the functions of operating systems such as interfacing with users, booting computers, managing devices and resources, and providing security. Popular operating systems mentioned include Windows, Mac OS, Linux, Android, and iOS. Utility programs are also discussed, including file management programs, backup and restore utilities, disk management, and search tools.
This chapter discusses various input and output devices used with computers. It describes keyboards, pointing devices like mice and touchscreens, as well as scanners, readers and digital cameras that are used to input images, text and other data into computers. Output devices covered include display screens, printers and audio output systems. The chapter provides details on the types, functions and uses of different input/output hardware.
The document summarizes various types of storage systems used with personal computers. It describes the characteristics of hard drives and discusses magnetic hard drives and solid state drives. It covers optical discs like CDs, DVDs, and Blu-ray discs as well as their read-only, recordable, and rewritable varieties. Flash memory storage devices such as USB flash drives and memory cards are also outlined. The document briefly mentions other storage systems including network storage, smart cards, holographic storage, and large computer storage systems.
The document discusses the components inside a computer system unit. It describes how data and programs are represented digitally and in binary. The central processing unit (CPU) and memory are located on the motherboard along with buses that connect components. The CPU contains arithmetic, logic, and control units and processes instructions in memory. Expansion slots add functionality. Strategies like multi-core CPUs and faster buses improve performance.
This chapter introduces computers and their role in modern society. It discusses how computers have become integrated into business and personal lives. The chapter defines what a computer is and its basic operations of input, processing, output, storage, and communication. It provides an overview of the history of computers and important milestones. It also defines software and describes the major types of computers including personal computers, servers, mainframes, and supercomputers. Finally, it introduces computer networks and the internet.
This chapter discusses intellectual property rights, ethics, health issues related to computer use, access to technology, and environmental impacts. It covers various types of intellectual property including copyrights, trademarks, patents, and digital rights management. Ethics topics include proper use of copyrighted material, information resources, and addressing issues like digital manipulation. Health sections explore physical risks from improper ergonomics as well as emotional stressors. Access barriers like the digital divide within and between countries are also examined.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
2. Learning Objectives
1. Explain what e-commerce is and describe some of the
advantages and disadvantages involved with implementing ecommerce.
2. Identify a variety of e-commerce business models and
discuss their differences.
3. Discuss the types of Web sites that can be used to implement
e-commerce.
4. List several strategies for implementing e-commerce using
the Web, including some of the decisions that need to be
made, the options available for accepting payments, and the
process of designing and developing an effective Web site.
Understanding Computers: Today and Tomorrow, 14th Edition
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2
3. Learning Objectives
5. Outline some sales and marketing strategies that can be used
in conjunction with an e-commerce Web site.
6. Discuss some security issues related to e-commerce sites.
Understanding Computers: Today and Tomorrow, 14th Edition
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4. Overview
• This chapter covers:
– Potential advantages and disadvantages of
e-commerce for both businesses and consumers
– Types of e-commerce business models and Web sites
– The issues a business needs to consider when
implementing an e-commerce Web site
– Sales and marketing strategies for e-commerce Web sites
– E-commerce security issues
Understanding Computers: Today and Tomorrow, 14th Edition
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4
5. What is E-Commerce?
• E-commerce
– Act of doing business transactions using communications
technology
– Has existed for years via private networks (electronic funds
transfers, etc.)
– Now most often performed via the Internet
– Dot-com
• An Internet-only store with no physical presence
– Brick-and-Mortar Store
• A conventional store with a physical presence
Understanding Computers: Today and Tomorrow, 14th Edition
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6. What is E-Commerce?
– M-commerce
• E-commerce carried out via mobile phones and other
mobile devices
• Near Field Communications (NFC) uses RFID to facilitate
communications between devices
• Advantages of E-Commerce
– For Businesses
• Reduced costs
– Dot-coms are less expensive than brick-and-mortar
stores because there is no physical storefront to
maintain
Understanding Computers: Today and Tomorrow, 14th Edition
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7. What is E-Commerce?
• Increased customer satisfaction
– Shopping experience is convenient (open all the
time, no driving, etc.)
– Can send customers personalized information
• Broader customer base (less geographical restrictions)
• Potentially higher sales
– For Customers
• Convenience
• Higher degree of selection
Understanding Computers: Today and Tomorrow, 14th Edition
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8. What is E-Commerce?
• Easier comparison shopping
– Higher number of merchants to choose from
– Geographical location is not an issue
– Shopping bots and other comparison shopping
tools are available
• Potential cost savings
• Customized products
Understanding Computers: Today and Tomorrow, 14th Edition
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10. What is E-Commerce?
• Disadvantages of E-Commerce
– For Businesses
• Pressure to be always open, site always working
– Solid, well designed sites and hosting
• Lost business due to some customer hesitation to shop
online
• Risk of fraudulent credit card transactions
• Ease of entry for competitors
Understanding Computers: Today and Tomorrow, 14th Edition
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11. What is E-Commerce?
– For Customers
• Potential for fraud and other potential security
problems
– Buyer protection programs and using
credit card protection can help
• Not being able to see or touch the goods
– 3D online stores may help
• Possible expense of returning merchandise
– Some click-and-mortar stores allow returns to local
stores
Understanding Computers: Today and Tomorrow, 14th Edition
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12. E-Commerce Business Models
• Business-to-Consumer (B2C) Business Model
– An e-commerce model in which a business provides goods
or services to consumers
• Business-to-Business (B2B) Business Model
– An e-commerce model in which a business provides goods
or services to other businesses
– Intermediary Hubs
• Bring buyers and sellers together
– Vertical hubs
– Horizontal hubs
Understanding Computers: Today and Tomorrow, 14th Edition
12
14. E-Commerce Business Models
– Consumer-to-Consumer (C2C) Business Model
• An e-commerce model in which a consumer provides
goods or services to other consumers
– Business-to-Government (B2G) Business Model
• An e-commerce model in which a business provides
goods and services to government organizations
Understanding Computers: Today and Tomorrow, 14th Edition
14
16. Quick Quiz
1. Which of the following is NOT an advantage of e-commerce
for a business?
a. Reduced cost
b. Increased customer satisfaction
c. Reduced competition
2. True or False: An online auction is a type of brokerage site.
3. A business following the ______________________ model
sells products directly to consumers.
Answers:
1) c; 2) True; 3) Business-to-consumer (B2C)
Understanding Computers: Today and Tomorrow, 14th Edition
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17. Types of E-Commerce Web Sites
• Manufacturer and E-Tailer Sites
– Manufacturers and online retailers sell directly to
customers via their Web sites
• Physical goods
• Electronic products
• Subscription Sites
– Sells access to its online content
• Newspapers and journals
• Video-on-demand
• Premium social networking services
Understanding Computers: Today and Tomorrow, 14th Edition
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18. Types of E-Commerce Sites
• Brokerage Sites
– Bring buyers and sellers together and earn revenue by
charging commissions on sales made via the site
– Online Auctions
• Allow consumers or businesses to auction products to
consumers
• Buyers bid and highest bidder at the time the auction
closes buys the item
• Seller pays a listing fee and a selling fee based on the
final price
• Some online auction sites have automatic bidding
systems
Understanding Computers: Today and Tomorrow, 14th Edition
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19. Types of E-Commerce Sites
Understanding Computers: Today and Tomorrow, 14th Edition
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20. Types of E-Commerce Sites
– Financial Brokerages
• Allow individuals to sell stocks, bonds, futures, etc.
• Generate revenue by charging commissions or
transaction fees
– Real Estate, Travel and Other Consumer Brokerages
• Assist consumer in finding resources they desire
– Real estate
– Airline tickets
– Hotel reservations
Understanding Computers: Today and Tomorrow, 14th Edition
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21. Types of E-Commerce Sites
Understanding Computers: Today and Tomorrow, 14th Edition
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22. Types of E-Commerce Sites
– Market and Commodity Exchanges
• Market Exchange
– Matches organizations with goods or services to sell
with potential buyers
– Acts as an intermediary between buyer and seller
• Commodity Exchange
– Exchange of natural resources and raw goods
» Energy, cattle, chemicals, and metals
• Some sites earn a fee for every transaction; some
charge sellers an annual membership fee to participate
Understanding Computers: Today and Tomorrow, 14th Edition
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23. Quick Quiz
1. Which of the following is not a type of brokerage site?
a. E-tailer site
b. Online auction site
c. Market exchange
2. True or False: Both manufacturers and online retailers can sell
directly to customers via their Web sites.
3. A(n) ______________________ site sells online content
(music, articles, social networking access, etc.) to individuals.
Answers:
1) a; 2) True; 3) subscription
Understanding Computers: Today and Tomorrow, 14th Edition
23
25. Implementing Web-Based
E-Commerce
• Step 1: Select Appropriate Business Models and Types of Web
Sites
– More than one type of site can be selected
• Step 2: Select the Desired E-Commerce Applications
– Determine electronic customer relationship management
(eCRM) activities to be included
– Determine which other business systems the Web site will
be linked to
Understanding Computers: Today and Tomorrow, 14th Edition
25
27. Implementing Web-Based
E-Commerce
• Step 3: Develop Procedures for Handling Electronic Financial
Transactions
– Need to determine which types will be accepted
– Order forms should be set up as secure sites
– Credit and Debit Card Processing
• Most common payment method used for on-line
shopping
• Most businesses open an e-commerce merchant
account, usually from a U.S. bank
– This bank handles all the credit and debit card
transactions
Understanding Computers: Today and Tomorrow, 14th Edition
27
29. Implementing Web-Based
E-Commerce
• Virtual account numbers
– Disposable credit card numbers used to purchase
goods and services and to help alleviate customer’s
concerns about security and identity theft
» Purchases will be charged to the customer’s
regular credit card
» Typically these are single-use numbers
» Useless if intercepted or stolen
• Other options
– Smart cards, OTPs, prepaid credit cards
Understanding Computers: Today and Tomorrow, 14th Edition
29
31. Implementing Web-Based
E-Commerce
– Online Payment Services and Other Types of Digital Cash
• A type of payment service accessed via the Internet and
used to make electronic payments to others
– Referred to as digital cash
• Online Payment Services
– PayPal
» Merchants pay a transaction fee
» Fee is usually lower than regular credit or debit card
fees
» Individual’s credit card number is not revealed to
the merchant
– Other OPSs include Bill Me Later and eBillme
Understanding Computers: Today and Tomorrow, 14th Edition
31
33. Implementing Web-Based
E-Commerce
• Digital Gift Certificates, Gift Cards, and Coupons
– Appropriate codes are entered into the Web site at
time of purchase
– Digital Wallets
• Holds a buyer’s information that can be used to speed
up online purchase transactions
– Digital wallet programs are used with computers
and mobile phones
– Online digital wallets hold same type of information
as a digital wallet and are accessed online at
checkout (Google Checkout)
Understanding Computers: Today and Tomorrow, 14th Edition
33
34. Implementing Web-Based
E-Commerce
– Site-specific digital wallets store checkout
information in the customer’s accounts this for use
with purchases on that site only, e.g. Amazon.com
Understanding Computers: Today and Tomorrow, 14th Edition
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35. Implementing Web-Based
E-Commerce
– Special Considerations for B2B Financial Transactions
• B2B Transaction Processing
– Allows merchants to customize their payment
processing plans to fit their needs
– Can process payments, do credit checks, track
expenses, do billing, provide escrow services, etc.
• Order-Fulfillment Companies
– Take care of physically filling orders for a business
– Can provide order management, customer
relationship management services, marketing
tools, etc.
Understanding Computers: Today and Tomorrow, 14th Edition
35
36. Implementing Web-Based
E-Commerce
• Step 4: Design and Develop an Effective E-Commerce Web Site
– Sites should be carefully designed, developed, and tested
– Ensure order forms and checkout pages are located on a
secure Web server
– Continue evaluation of security and collected data
– E-commerce features can be created using:
• Storefront software
– Facilitates the creation of an online store (either
packaged or Web-based)
• Shopping cart software
– Designed to add only ordering and checkout
capabilities to an existing Web site
Understanding Computers: Today and Tomorrow, 14th Edition
36
39. Implementing Web-Based
E-Commerce
• Step 5: Implement Appropriate Sales and Marketing
Strategies
– Use an Appropriate Domain Name and URL
• URL should be easy to remember and type
• Visitors should not have to type a page name
(such as index.html) to view the home page of the
site
• Business trademarks are protected in cyberspace
by the Anticybersquatting Consumer Protection Act
Understanding Computers: Today and Tomorrow, 14th Edition
39
40. Implementing Web-Based
E-Commerce
– Include Adequate Customer Service Features
• Online order tracking
• Online versions of product instruction manuals
• Customer service via email or live chat
• eCRM services
– Links to displays
– FAQs
– Order status
– Warranty information
– Collect Taxes from Customers Only if Required by Law
Understanding Computers: Today and Tomorrow, 14th Edition
40
41. Implementing Web-Based
E-Commerce
– Display a Privacy Policy and Security Statement
– Promote your Web Site Sufficiently
• Use appropriate keyword and description meta tags
• Submit your site to search sites
• Consider sponsored links and listings
• Have a social networking presence
• Use search site optimization
– Make changes to Web pages to increase visibility in
search site results
– Goal is to be listed as close to the top as possible
• Consider banner ads
Understanding Computers: Today and Tomorrow, 14th Edition
41
44. Implementing Web-Based
E-Commerce
• Update your site regularly and consider adding
incentives for return visits (contests, coupons, etc.)
• Use e-mail marketing techniques (free shipping
offers, new product notifications, etc.)
– Use of behavioral (targeted) ads is growing
• Consider Ad retargeting services
Understanding Computers: Today and Tomorrow, 14th Edition
44
45. Security Issues
• Security Issues
– Key security points for E-Commerce sites
• Secure transactions
– Use a secure Web server
• Secure sensitive documents and files
– Use encryption
• Authenticate online business partners
• Use digital certificates and digital signatures
– Can be used to verify and authenticate validity of
each party involved in an Internet transaction
Understanding Computers: Today and Tomorrow, 14th Edition
45
46. Quick Quiz
1. PayPal is an example of a(n) ______________________.
a. digital wallet
b. online payment service
c. order fulfillment service
2. True or False: A credit and a debit card work the same way on
the consumers’ side.
3. All online financial transactions should take place via a(n)
______________________ Web server.
Answers:
1) b; 2) False; 3) secure
Understanding Computers: Today and Tomorrow, 14th Edition
46
47. Summary
•
•
•
•
•
What Is E-Commerce?
E-Commerce Business Models
Types of E-Commerce Web Sites
Implementing Web-Based E-Commerce
Security Issues
Understanding Computers: Today and Tomorrow, 14th Edition
47