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The document discusses four types of managers: tough managers who focus on results over people, nice managers who focus on people over results, effective and efficient managers who balance results and people so that both the company and subordinates succeed, and useless managers where neither the company nor subordinates succeed due to lack of results. It also discusses great managers who create a positive work environment where people are motivated to high performance, and situational managers who can adapt between being effective/efficient or tough/results-oriented depending on the situation.









