Twitter and the Library
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Twitter is a social media platform that saw a huge increase in unique monthly visitors from 1.2 million in May 2008 to 18.2 million in May 2009. The document discusses how Twitter can be used as a conversation tool, for professional networking, sharing resources and breaking news, by government entities, and for searchable and shareable content. It also outlines how libraries can use Twitter to announce programs, send updates to followers' phones, and promote their services to gain followers on the platform.
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The document discusses the benefits of open source systems and networks for libraries. Open source software allows freedom to use, modify, and distribute software, with communities collaborating to create programs. Open source networks could help libraries reduce costs, customize software, and share resources. Some examples of existing library open source networks and applications are provided. Developing open source networks allows libraries to assemble teams with diverse skills and ensures systems continue evolving with community support. The document encourages libraries to both use and contribute to open source software and networks.
Open Source Projects: The Prospero Experience
Prospero is an open source electronic document delivery system originally designed to work with the Ariel system. It converts documents to PDF and places them on an authenticated website for patron access. The system was created by the Ohio State University to address the need for timely access to full-text journals online at a low cost. It has been downloaded over 260 times by organizations in 21 countries. Benefits of the open source Prospero system include establishing the service when needed, allowing others to do the same at low cost, and promoting learning of new skills outside of traditional library systems.
Using the Web for Fast, Convenient Electronic Document Delivery
The document discusses using the web for fast electronic document delivery. It describes how traditional document delivery methods like postal mail, fax, and email can be labor intensive and slow. The document argues that web delivery provides higher quality scans, faster broadband speeds, parallel downloads, and anywhere access. It outlines the infrastructure needed for web delivery, including scanning, formatting, storage, authentication, and backup systems. Web delivery offers benefits like simplified workflows, lower costs, and faster turnaround times compared to traditional delivery methods.
docMD: (DOCument Mediated Delivery)
The document describes docMD, an electronic document delivery service established by the Ohio State University to provide access to articles for hospital libraries. DocMD aims to reduce costs and turnaround times for document delivery. It establishes a centralized mediation service to handle delivery between participating libraries in order to overcome barriers hospitals face in directly implementing interlibrary loan delivery services, such as firewalls, workflow issues, and lack of technical support. The summary provides statistics on docMD's usage and effectiveness in reducing turnaround times after its establishment.
Customer Driven Knowledge and Information Services
The document summarizes the reorganization of knowledge and information services at The Ohio State University Health Sciences Center. Key organizations and service points were consolidated into a new Center for Knowledge Management to better serve the needs of customers based on feedback. The reorganization aimed to create, use, and share knowledge through centralized services, technology support, and resources. It resulted in increased usage and satisfaction through initiatives like a new assistance desk, do-it-yourself stations, and educational programs.
Innovation: The Librarian's Dilemma?
The document discusses innovation in libraries and discusses the concepts of sustaining and disruptive technologies. It summarizes Clayton Christensen's theory of "The Innovator's Dilemma" which explains why good companies can fail to innovate and describes how focusing too much on sustaining existing customers and services rather than disruptive innovations can lead to a "librarian's dilemma" where libraries fail to meet future needs.
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- 18. Libraries can:send updates to followers’ phones
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