The document discusses using the web for fast electronic document delivery. It describes how traditional document delivery methods like postal mail, fax, and email can be labor intensive and slow. The document argues that web delivery provides higher quality scans, faster broadband speeds, parallel downloads, and anywhere access. It outlines the infrastructure needed for web delivery, including scanning, formatting, storage, authentication, and backup systems. Web delivery offers benefits like simplified workflows, lower costs, and faster turnaround times compared to traditional delivery methods.

1. Using the Web for Fast, Convenient Electronic Document Delivery Eric H. Schnell (schnell.9@osu.edu) Associate Professor Head, Information Technology Prior Health Sciences Library The Ohio State University

2. Web Delivery “ The process of (re)distributing documents to the library customer using web technology”

3. ILL / Document Delivery Processes Interlibrary loan lending library to borrowing library Document delivery borrowing library to customer Document delivery (future) lending library direct to customer

4. Document Delivery Techniques postal service FAX email web

5. Document Delivery Techniques Postal Service labor intensive postage/envelopes slow turnaround

6. Document Delivery Techniques FAX photocopy and send telecom costs quality issues labor intensive shorter turnaround

7. Document Delivery Techniques Email Attachments scan and send higher quality large files ISP download speeds single station availability linear downloading image viewers attachment size limits spam filters

8. Document Delivery Techniques Web scan and send large files higher quality faster broadband speeds Acrobat PDF viewer multiple download locations parallel downloads

9. Typical Document Processing Local Library Customer OCLC / DOCLINE Lending “A” Lending “B” IDD Email Lending “C” Postal Print Repackage Convert Postal Fax Email

10. Web Document Processing Local Library Customer OCLC / DOCLINE Lending “A” Lending “B” IDD Email Lending “C” Postal Convert Web Delivery

11. Web Delivery Infrastructure Processing station Scanning Reformatting ( -> pdf) IDD receiving Customer alert system Web server Lots of storage space (2mb average per document) Authentication scheme Document self-destruct mechanism Backup system

12. Web Delivery Benefits simplified processes / workflow charts telecom and supply cost reductions anywhere, anytime availability faster turnaround times

13. Copyright 2001 Thatch Bui Web Delivery Won’t Let This Happen ! PC & Pixel by Bui & Johnson Librarian

14. Thanks! E-mail: [email_address]