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‘FROM BOUNDARY 
TRANSGRESSIONS TO LIVE 
TWITTER SESSIONS’: 
The challenges and 
opportunities of social media 
for social work education and 
practice. 
Dr Denise Turner, Dept. of Social Work and Social Care, 
University of Sussex
“…PROMOTING INCLUSIVITY 
&INTERACTION TO ENHANCE 
&TRANSFORM LEARNING…” 
“Denise will explore the implications of using social media 
connections within social work practice, education and 
research…” 
A brief look at fears & dualities in thinking about 
technology 
 Young people and their world…messages about 
digital interaction 
Self as Case study! 
Regulation and social work/social media 
 Embracing the challenges offered by social and 
digital media in Social Work education….
“TECHNOLOGY IS 
NEITHER GOOD OR 
BAD; NOR IS IT 
NEUTRAL” 
Kranzberg, M (1986)
“t is evident from some children’s news that they spend a lot of 
time interacting with computers and consoles. I have talked to 
the children about the extensive research carried out on the 
effects of this over long periods of time. Research shows that 
such children find it difficult to focus, concentrate and also 
become withdrawn and preoccupied. This is certainly evident 
form those children who have spent a lot of time playing 
computer games over the weekend, as without fail, these 
children are finding it impossible to concentrate on Mondays at 
school……..Research has also shown…other symptoms of 
game addiction are carpel tunnel syndrome, migraines, sleep 
disturbances. Including sleep apnoea, back problems, eating 
irregularities and poor personal hygiene… 
…..I thought it would be a good idea to explain this research to 
the children so that they have an informed choice…..
‘It’s not that I want to smash 
the machines, it’s just that I 
don’t want the machines to 
smash me.’ 
(Winterson, 1993)
THE DOCTORAL 
EXPERIENCE……..
TWITTER 
#ESWphd……Weekly Twitter Chat 
#TeamTurner 
JSWEC 2013 Keynote 
Chapter in Social Media and 
Social Work Education
SOME IMPLICATIONS OF THIS 
EXPERIENCE: 
Building inclusivity 
Reducing Isolation and addressing 
social justice issues 
Encouraging creativity/new ways to 
think about things….. 
VERY OBVIOUS SYNERGIES WITH SOCIAL 
WORK…..BUT…..
SOCIAL MEDIA, SOCIAL 
WORK AND REGULATION….. 
HCPC: Regulatory body for Social Workers – 
Focus on Standards – Social Networking sites: 
“ More & more people are using social networking sites or blogs 
to communicate with friends and family. Registrant’s , educators 
and individuals studying to join the professions we regulate 
sometimes contact us to ask our views on the use of these sites. 
We recognise that these sites are a useful way of communicating 
with friends and colleagues. Information placed on social 
networking sites is within the public domain and can therefore be 
viewed by other people. We rarely need to take action over a 
registrant’s use of social networking sites. We would only take 
action about a registrant using such a site if it raised concerns 
about their fitness to practice.”
BRITISH ASSOCIATION OF 
SOCIAL WORKERS 
Social Media Policy (2012) 
“Social workers should ensure they 
maintain appropriate professional and 
personal boundaries and take 
responsibility for recognising ethical 
dilemmas presented by different types 
of social media…”
SOCIAL MEDIA ASSOCIATED 
WITH RISK, CONTROL, 
PROTECTION……..
HOW SOCIAL WORK ACADEMICS 
ARE USING SOCIAL MEDIA TO 
SUPPORT STUDENT LEARNING (Ayres, 
S & HEA , 2012) 
Academics have an important role in 
ensuring that student social workers, 
like many professionals, have an 
appropriate online presence while 
remaining alive to the potential 
benefits of engaging through social 
media for practice educators, service 
users and carers.’
COLLEGE OF SOCIAL WORK 
(2013) Process Curriculum: Enhancing the 
nature of social work education 
 ‘Programmes will use a range of approaches to 
teaching and learning using both didactic and 
interactive methods. Some will be delivered face to 
face, some through e-learning or a 
combination…in order to fully engage with their 
course, students will need to understand the 
rationale for these varied approaches to learning 
and how they support the development of the 
qualities and skills expected of social workers.’
HOW DO WE DELIVER THIS? 
 As academics we have to be prepared to experiment ourselves 
 We have to develop a knowledge of the various digital platforms 
available and how students, practitioners and service users are 
using these 
 Embrace the opportunities as well as the challenges of social 
media and use these to develop the profile of our profession or 
discipline not simply to ‘regulate’ it 
 To acknowledge that whilst particular sns may fade in popularity 
this way of communicating is not a passing fad and is here to 
stay 
 To welcome what our young people know and can teach us 
instead of greeting their world with fear and a ‘damage 
mentality.’
SUSSEX SOCIAL WORK 
 Use of twitter hash tag within social media awareness 
training :MA1 programme 2014 -2015 
 Engagement with nominated Social Work social media 
Ambassadors 
 Use of specially designed app to video and assess MA1 
students 
 Special Events - #uscopro and major strand in new Research 
Centre
CLOSING THOUGHTS………
AND FINALLY…….. 
CRITICAL REFLECTION: 
“The process of continuously reflecting upon our 
own biases, assumptions and cultural 
worldviews affect the ways we perceive 
differences and power dynamics” (Sakamoto & Pitner, 
2005) 
You teach me to be reflective and make creative 
use of my self but how can I do this if I cannot 
engage fully in social media which is part of my 
self and my interests?
THANKS FOR LISTENING! 
ANY QUESTIONS? 
Mail to : D.M.Turner@sussex.ac.uk Twitter: DeniseT01

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Dr Denise Taylor - From ‘boundary transgressions’ to live twitter sessions: The challenges and opportunities of social media for social work education and practice

  • 1. ‘FROM BOUNDARY TRANSGRESSIONS TO LIVE TWITTER SESSIONS’: The challenges and opportunities of social media for social work education and practice. Dr Denise Turner, Dept. of Social Work and Social Care, University of Sussex
  • 2. “…PROMOTING INCLUSIVITY &INTERACTION TO ENHANCE &TRANSFORM LEARNING…” “Denise will explore the implications of using social media connections within social work practice, education and research…” A brief look at fears & dualities in thinking about technology  Young people and their world…messages about digital interaction Self as Case study! Regulation and social work/social media  Embracing the challenges offered by social and digital media in Social Work education….
  • 3. “TECHNOLOGY IS NEITHER GOOD OR BAD; NOR IS IT NEUTRAL” Kranzberg, M (1986)
  • 4.
  • 5. “t is evident from some children’s news that they spend a lot of time interacting with computers and consoles. I have talked to the children about the extensive research carried out on the effects of this over long periods of time. Research shows that such children find it difficult to focus, concentrate and also become withdrawn and preoccupied. This is certainly evident form those children who have spent a lot of time playing computer games over the weekend, as without fail, these children are finding it impossible to concentrate on Mondays at school……..Research has also shown…other symptoms of game addiction are carpel tunnel syndrome, migraines, sleep disturbances. Including sleep apnoea, back problems, eating irregularities and poor personal hygiene… …..I thought it would be a good idea to explain this research to the children so that they have an informed choice…..
  • 6. ‘It’s not that I want to smash the machines, it’s just that I don’t want the machines to smash me.’ (Winterson, 1993)
  • 8. TWITTER #ESWphd……Weekly Twitter Chat #TeamTurner JSWEC 2013 Keynote Chapter in Social Media and Social Work Education
  • 9. SOME IMPLICATIONS OF THIS EXPERIENCE: Building inclusivity Reducing Isolation and addressing social justice issues Encouraging creativity/new ways to think about things….. VERY OBVIOUS SYNERGIES WITH SOCIAL WORK…..BUT…..
  • 10. SOCIAL MEDIA, SOCIAL WORK AND REGULATION….. HCPC: Regulatory body for Social Workers – Focus on Standards – Social Networking sites: “ More & more people are using social networking sites or blogs to communicate with friends and family. Registrant’s , educators and individuals studying to join the professions we regulate sometimes contact us to ask our views on the use of these sites. We recognise that these sites are a useful way of communicating with friends and colleagues. Information placed on social networking sites is within the public domain and can therefore be viewed by other people. We rarely need to take action over a registrant’s use of social networking sites. We would only take action about a registrant using such a site if it raised concerns about their fitness to practice.”
  • 11. BRITISH ASSOCIATION OF SOCIAL WORKERS Social Media Policy (2012) “Social workers should ensure they maintain appropriate professional and personal boundaries and take responsibility for recognising ethical dilemmas presented by different types of social media…”
  • 12. SOCIAL MEDIA ASSOCIATED WITH RISK, CONTROL, PROTECTION……..
  • 13. HOW SOCIAL WORK ACADEMICS ARE USING SOCIAL MEDIA TO SUPPORT STUDENT LEARNING (Ayres, S & HEA , 2012) Academics have an important role in ensuring that student social workers, like many professionals, have an appropriate online presence while remaining alive to the potential benefits of engaging through social media for practice educators, service users and carers.’
  • 14. COLLEGE OF SOCIAL WORK (2013) Process Curriculum: Enhancing the nature of social work education  ‘Programmes will use a range of approaches to teaching and learning using both didactic and interactive methods. Some will be delivered face to face, some through e-learning or a combination…in order to fully engage with their course, students will need to understand the rationale for these varied approaches to learning and how they support the development of the qualities and skills expected of social workers.’
  • 15. HOW DO WE DELIVER THIS?  As academics we have to be prepared to experiment ourselves  We have to develop a knowledge of the various digital platforms available and how students, practitioners and service users are using these  Embrace the opportunities as well as the challenges of social media and use these to develop the profile of our profession or discipline not simply to ‘regulate’ it  To acknowledge that whilst particular sns may fade in popularity this way of communicating is not a passing fad and is here to stay  To welcome what our young people know and can teach us instead of greeting their world with fear and a ‘damage mentality.’
  • 16. SUSSEX SOCIAL WORK  Use of twitter hash tag within social media awareness training :MA1 programme 2014 -2015  Engagement with nominated Social Work social media Ambassadors  Use of specially designed app to video and assess MA1 students  Special Events - #uscopro and major strand in new Research Centre
  • 18.
  • 19. AND FINALLY…….. CRITICAL REFLECTION: “The process of continuously reflecting upon our own biases, assumptions and cultural worldviews affect the ways we perceive differences and power dynamics” (Sakamoto & Pitner, 2005) You teach me to be reflective and make creative use of my self but how can I do this if I cannot engage fully in social media which is part of my self and my interests?
  • 20. THANKS FOR LISTENING! ANY QUESTIONS? Mail to : D.M.Turner@sussex.ac.uk Twitter: DeniseT01