The document discusses the roles and history of information and communication technology (ICT) in education. ICT improves student engagement and knowledge retention by integrating technology into lessons in fun and interactive ways. It also helps teachers prepare, provide feedback, and interact with students. Over time, ICT evolution has led to alternative learning approaches like distance education and web-based learning, making education more accessible. Today, ICT allows interactive and virtual learning even during situations like pandemics. ICT has significantly changed education systems, environments, teaching methods, and the learning process overall.