Training teachers and public social workers in linguistic diversity: the case of Catalonia

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The aims of this presentation are to set out the context in which the course has been given and to describe the process involved and the methodology followed (definition of goals, identification and selection of content, recruitment of tutors, etc.). Additionally, data related to the course and its success will be provided (attendee profile, satisfaction ratings, etc.).

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Training Teachers and Public Social Workers in Linguistic Diversity: the Case of Catalonia Mercè Solé & Vicent Climent SOAS. LONDON FEBRUARY 2010

GOAL OF THIS PRESENTATION Offer a bird’s-eye view on the different practices being currently carried in Catalonia aimed at promoting intercultural skills among Catalan civil servants

Presentation will be divided as follows: About us : Linguamón-House of Languages 1. Context: Immigration in Catalonia. Facts and Figures 2. Goals 3. Structure and content 4. Assessment 5. Road ahead

Linguamón-House of Languages: 7000 m2 devoted to linguistic diversity

Immigration in Catalonia: Facts and Figures (I)

Immigration in Catalonia: Facts and Figures (II)

Result? Catalan society composed of a whole array of new cultures and languages Examples of some municipalities: Ulldecona : 6.987 residents. 29.07% of foreign origin Salt : 28.763 residents 39.20% of foreign origin Guissona : 5.683 residents. 43.46% of foreign origin Manlleu : 20.505 residents. 23,00% of foreign origin CATALONIA: more than 16% of foreign origin

New reality  new needs. Training public officials such as social workers or immigration officials on cultural and linguistic issues

GOALS: 1. Raise awareness among public officials on the languages and cultures of the newly- arrived 2. Know more about their languages 3. Put forward some guidelines on how to manage cultural and linguistic diversity

Structure of course: 1. Linguistic diversity: what is it about? 2. The languages spoken by the newly-arrived in Catalonia. 3. Some guidelines on how to manage the new languages in the integration process 4. Communication techniques

Languages covered : Languages in the Maghreb : Tamazight and Arabic Languages of Eastern Countries : Bulgarian, Polish, Romanian, Russian and Ukrainian. Languages of South America : Aymara, Guarani and Quechua Languages of Africa : Bambara, Manding, Soninke, Wolof. Languages of Asia : Hindi/ Urdu, Panjabi, Mandarin, Cantonese and Wu.

Who participated in these courses? 1. Civil servants working in the field of migration and integration, more specifically from City councils and municipalities 2. Immigration experts at hospitals 3. Members of institutions working in the field of cooperation and development

2010. The Road Ahead: Assessment : highly positive Courses to be implemented in more municipalities throughout Catalonia More in-depth knowledge of the different immigrant communities residing in Catalonia More emphasis on intercultural communication techniques

More information available at www.linguamon.cat

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Training teachers and public social workers in linguistic diversity: the case of Catalonia

1. Training Teachers and Public Social Workers in Linguistic Diversity: the Case of Catalonia Mercè Solé & Vicent Climent SOAS. LONDON FEBRUARY 2010

2. GOAL OF THIS PRESENTATION Offer a bird’s-eye view on the different practices being currently carried in Catalonia aimed at promoting intercultural skills among Catalan civil servants

3. Presentation will be divided as follows: About us : Linguamón-House of Languages 1. Context: Immigration in Catalonia. Facts and Figures 2. Goals 3. Structure and content 4. Assessment 5. Road ahead

4. Linguamón-House of Languages: 7000 m2 devoted to linguistic diversity

5. Presentation will be divided as follows: About us: Linguamón-House of Languages 1. Context: Immigration in Catalonia. Facts and Figures 2. Goals 3. Structure and content 4. Assessesment 5. Road ahead

6. Immigration in Catalonia: Facts and Figures (I)

7. Immigration in Catalonia: Facts and Figures (II)

8. Result? Catalan society composed of a whole array of new cultures and languages Examples of some municipalities: Ulldecona : 6.987 residents. 29.07% of foreign origin Salt : 28.763 residents 39.20% of foreign origin Guissona : 5.683 residents. 43.46% of foreign origin Manlleu : 20.505 residents. 23,00% of foreign origin CATALONIA: more than 16% of foreign origin

9. New reality  new needs. Training public officials such as social workers or immigration officials on cultural and linguistic issues

10. GOALS: 1. Raise awareness among public officials on the languages and cultures of the newly- arrived 2. Know more about their languages 3. Put forward some guidelines on how to manage cultural and linguistic diversity

11. Structure of course: 1. Linguistic diversity: what is it about? 2. The languages spoken by the newly-arrived in Catalonia. 3. Some guidelines on how to manage the new languages in the integration process 4. Communication techniques

12. Languages covered : Languages in the Maghreb : Tamazight and Arabic Languages of Eastern Countries : Bulgarian, Polish, Romanian, Russian and Ukrainian. Languages of South America : Aymara, Guarani and Quechua Languages of Africa : Bambara, Manding, Soninke, Wolof. Languages of Asia : Hindi/ Urdu, Panjabi, Mandarin, Cantonese and Wu.

13. Who participated in these courses? 1. Civil servants working in the field of migration and integration, more specifically from City councils and municipalities 2. Immigration experts at hospitals 3. Members of institutions working in the field of cooperation and development

14. 2010. The Road Ahead: Assessment : highly positive Courses to be implemented in more municipalities throughout Catalonia More in-depth knowledge of the different immigrant communities residing in Catalonia More emphasis on intercultural communication techniques

15. More information available at www.linguamon.cat

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